| Nota di contenuto |
Intro -- Acknowledgments -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- Chapter 1: Introduction -- Scholarship on Public Value: Ends and Means -- Content in Brief -- Part I: The Puzzle of Public Value, Public Authority, and Public Governance -- Part II: The Complexities of Authority and Process in Defining and Creating Public Value in Particular Contexts -- Part III: Rethinking and Reshaping Processes and Authorities to Create Public Value -- Conclusion -- References -- Part I: The Puzzle of Public Value, Public Authority, and Public Governance -- Chapter 2: The Challenge of Government: Public Value Is Unknowable -- Introduction -- The Problem Clarified -- Justification and Public Authority -- Publics and Their Values -- The Paradox of Government -- Conclusion -- References -- Chapter 3: Searching for Sufficient Legitimacy to Make Public Policy Choices -- Prebble's Critique and the Standard of Knowability -- Addressing the Fundamental Problem of "Unknowability": Procedural Values as Alternatives to Substantive Values -- The Strategic Triangle and its Emphasis on Legitimacy and Support -- The Procedural Sources of Legitimacy and Support for Public Policy -- The Law Made Me Do It -- The Law Allowed Me to Do It -- Don't Worry, I'm an Expert -- Don't You Remember, We Talked About This and You Agreed -- It Is the Morally Right Thing to Do -- Knowing "With": Building Epistemic and Moral Communities -- Respect for Individuals: The Basis of a Democratic Epistemic and Moral Community -- The Experience of Respect, Fairness, and Justice: Substantive Values Reflected in and Produced Through Allegiance to Procedural Values -- Equality, Equal Respect, and Just Relationships as Substantive Outcomes -- Equality, Equal Respect, and Just Relationships in Public Policy Decision-Making.
Democratic Processes as a Method for Building "Voluntary" Compliance -- Conclusion: Building Capacities for Public Leadership -- References -- Chapter 4: The Cloud of Unknowing: The Theory and Practice of Public Value in Times of Extremity -- Introduction -- The Global Crisis, Hegemony, and Transition -- Radical Incrementalism in Institutions at the Intermediate Meso-Level -- The Micro-Level of Cultivating and Practicing Public Value -- Different Kinds and Ways of Knowing -- Unknowability, Accountability, and Learning from Intelligent Failure? -- Combining Pessimism of the Intellect with Optimism of the Will? -- Conclusion -- References -- Chapter 5: Some Optimism About Public Governance -- How Can We Make Justifiable Decisions? -- Wicked Problems? -- Public Value and Democracy -- Conclusion -- References -- Chapter 6: Public Value Is Knowable, Public Value Creation Is Not -- Starting Points -- Public Value Is Knowable -- Public Value Creation Is Not Knowable -- Where Does This Lead Us? -- References -- Chapter 7: Public Value, Knowability, and Legitimacy: A Thought Experiment -- Introduction -- The Experiment -- Discussion -- Conclusion -- References -- Part II: The Complexities of Authority and Process in Defining and Creating Public Value in Particular Contexts -- Chapter 8: Creating Public Value Through Nonprofit Involvement in Service Delivery: The Case of Veterans Services -- Introduction -- Public Value Creation: "Specific, Identifiable Content" -- The Policy Context: Veterans Services -- Nonprofits and Public Value Creation -- Expanding System Capacity and Service Innovation -- Shaping Civic Identities, Civic Engagement, and Democratic Action -- Strengthening Social Capital and Community-Building -- Strengthening Performance and Accountability -- Conclusion -- References.
Chapter 9: Public Value Contestation in the Era of Fiscal Austerity and Crisis: Lessons from the State Takeover System in Michigan -- Defining and Classifying Public Value(s) -- Insights from Current Research on Public Value(s) Conflicts -- Research Design -- Data Collection and Analysis -- Fiscal Crisis and the Emergency Management System in Michigan -- Michigan Cities Under the Emergency Management -- Findings -- Network of Public Values in the State Receivership System -- Dominance of Fiscal Accountability -- Centralization and Democratic Governance -- Legality and Legal Authority in the Implementation of the State Receivership System -- Conclusion -- References -- Chapter 10: Leading and Recognising Public Value -- Introduction -- Theoretical Background and Literature Review -- Public Value -- Leadership -- Research Design and Methodology -- Findings -- Discussion -- Multiple Publics with Divergent Views of Public Value -- The Role of the Police in Convening Publics -- Exclusion from the Public Sphere -- The Discernment and Creation of Public Value -- Loss and Displacement of Public Value -- Leadership Constellations -- Leadership with Political Astuteness -- Conclusions -- References -- Chapter 11: Frontline Value Crafting: On the Micro-creation of Public Value at the Street Level -- Introduction -- Public Value Always Comprises Multiple Public Values at the Same Time -- Public Values Are Multi-dimensional Concepts, Invoking Conflicts -- Public Values Invoke Very Different Behaviors -- Two Alternatives to Public Value Analysis: Craftsmanship and Institutional Logics -- Investigating Craftsmanship Practices: Mapping Skills and Practices in Frontline Value Crafting -- Mapping Institutional Logics -- Conclusion -- References -- Chapter 12: Reception and Application of the Concept of Public Value in Latin America -- Introduction.
The Role of Context -- Reception and Application of Public Value Concepts in Latin America -- Some First Publications on Public Value by Latin American Researchers -- Publications Focusing on Public Management Issues -- Publications Focusing on Public Policy, Citizens' Participation, and Governance -- Publications Focusing on Ethics -- Summary and Conclusions -- References -- Part III: Rethinking and Reshaping Processes and Authorities to Create Public Value -- Chapter 13: Unknowability, Heuristics, and Ethical Imperatives of Public Value Creation -- Unknowability in Public Values and Heuristics Frames -- Public Value Frameworks as Heuristics -- Ethical Imperatives of Public Value Creation -- Incorporating Ethics into Public Value Heuristics -- Conclusion -- References -- Chapter 14: Invulnerability as Public Value: A Micro-level Approach for Public Value Creation, Implementation, and Evaluation -- Overview -- What Is Missing from the Public Value Equation? -- Social Equity Is Missing from the Public Value Equation -- A Thorough Planning Strategy Is Missing from the Public Value Equation -- Relevant Concepts for the Discussion -- Equity -- Intersectionality -- Vulnerability -- The Proposal: A Goal-Oriented Approach -- Goalsetting -- Designing a Vulnerability Scorecard -- On the Evaluation of Public Value Outcomes -- The Case of Economic Impact Payments -- First Round of EIPs -- Second and Third Rounds of EIPs -- Observations -- Discussion -- The Public Value Equation -- Challenges -- References -- Chapter 15: Developing Strategies for the Creation of Public Value: An Exercise in Futility? -- Public Value -- Strategic Planning -- So, What Now? -- The Public Manager When Public Value Is Unknowable -- Humility as a Necessary but Insufficient Stance for Administrators (and Researchers) -- More Exploring and Engineering, Less Entrepreneurship.
Better Understanding of Risks and Consequences -- Strategy Development When Public Value Is Unknowable -- Strategy Should Be a Dynamic Process Not a Fixed Plan -- Strategy Should Be Both Deliberate and Emergent -- Strategizing Should Be Far More Inclusive -- Moving Forward -- References -- Chapter 16: Conclusion -- The Dynamics of Government -- Authority -- Process -- Complexity -- Governance -- Closing Thoughts -- References -- Index.
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Challenges to Public Value Creation : Authority, Process, and Complexity
