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Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / / Ronald G. Capelle
| Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / / Ronald G. Capelle |
| Autore | Capelle Ronald G |
| Pubbl/distr/stampa | San Francisco : , : Jossey Bass, , [2014] |
| Descrizione fisica | 1 online resource (498 p.) |
| Disciplina | 658.4 |
| Soggetto topico |
Business enterprises - Finance
Business planning Customer relations Employees - Attitudes Organizational change |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-118-76379-3
1-118-76382-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title Page; Copyright; Contents; List of Research Studies; Acknowledgments; Introduction; Chapter 1 Why Organization Design Matters; Employee Satisfaction; Customer Satisfaction; Financial Performance; Competitive Advantage; Significant Return on Investment; Foundation of Strategy Implementation; Foundation of Human Resources Management; Client Experience; Research Support; Special Topics; Understand the Strategy; Understand the Work; ''A Clear Organization Design Will Make Us Bureaucratic''; Conclusion; Chapter 2 Organization Design Assessment; Organization Systems Functioning Model
Organization Systems Change ModelOrganization Alignment Model; Vertical Alignment of Positions; Time Span; Universal Pattern of Organization Strata; Manager-Direct Report Alignment; Determining Vertical Alignment; Special Topics; Job Grades Substituted for Reporting Levels; An Extra Layer Inserted for Career Planning; Arbitrary Removal of Management Layers; Span of Control; Stratum 1 Employees, Stratum 1 Supervisors, and Stratum 2 Managers; Organization Complexity and the Need for More Strata; Executive Assistant Return on Investment; Stratum 1 or Stratum 2?; Three-Level Teams One Manager, Two Positions in Two Different StrataOrganizations and Democracy; Work Levels Shifting; Conclusion; Functional Alignment of Positions; Special Topics; Co-CEOs; Position Titles; Core Functions for Today and Tomorrow; Missing Core Functions; Sales Challenges; Asset Management; Policy: A Critical Government Function; Information Technology Challenges; Outsourcing; Conclusion; Aligning Accountabilities and Authorities; Employee Accountabilities and Authorities; Manager Accountabilities and Authorities; Manager Once Removed Accountabilities and Authorities Supervisor Accountabilities and AuthoritiesCross Functional Accountabilities and Authorities; Type of Work; Delegation of Work; Working across Organizations: A Better Alternative to Matrix Organization; Special Topics; Conclusion; Aligning People with Positions; Skilled Knowledge; Information Processing Capability; Application; Talent Pool Review; Special Topics; Conclusion; Aligning Deliverables; Organization Planning and Review Model; Special Topics; Conclusion; Aligning Tasks; Method; Outcomes; Conclusion; Organization Design Principles; Conclusion Chapter 3 Organization Design ImplementationObjectives of an Organization Design Implementation; Organization Design Implementation Components Model; Project Scope, Structure, and Process; Organization Design; Project Management; People Change Management; Consolidated Method; Organization Design Implementation Process Model; Initiation; Planning and Design; Implementation and Monitoring; Sustainment; Organization Design Implementation Principles; Cascading, Iterative Process; Education and Training/Real Work/Feedback; Natural Work Teams; Strengthening the Organization Design Implementation Internal-External Team Approach |
| Record Nr. | UNINA-9910453741603321 |
Capelle Ronald G
|
||
| San Francisco : , : Jossey Bass, , [2014] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / / Ronald G. Capelle
| Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / / Ronald G. Capelle |
| Autore | Capelle Ronald G |
| Pubbl/distr/stampa | San Francisco : , : Jossey Bass, , [2014] |
| Descrizione fisica | 1 online resource (498 p.) |
| Disciplina | 658.4 |
| Soggetto topico |
Business enterprises - Finance
Business planning Customer relations Employees - Attitudes Organizational change |
| ISBN |
1-118-76379-3
1-118-76382-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title Page; Copyright; Contents; List of Research Studies; Acknowledgments; Introduction; Chapter 1 Why Organization Design Matters; Employee Satisfaction; Customer Satisfaction; Financial Performance; Competitive Advantage; Significant Return on Investment; Foundation of Strategy Implementation; Foundation of Human Resources Management; Client Experience; Research Support; Special Topics; Understand the Strategy; Understand the Work; ''A Clear Organization Design Will Make Us Bureaucratic''; Conclusion; Chapter 2 Organization Design Assessment; Organization Systems Functioning Model
Organization Systems Change ModelOrganization Alignment Model; Vertical Alignment of Positions; Time Span; Universal Pattern of Organization Strata; Manager-Direct Report Alignment; Determining Vertical Alignment; Special Topics; Job Grades Substituted for Reporting Levels; An Extra Layer Inserted for Career Planning; Arbitrary Removal of Management Layers; Span of Control; Stratum 1 Employees, Stratum 1 Supervisors, and Stratum 2 Managers; Organization Complexity and the Need for More Strata; Executive Assistant Return on Investment; Stratum 1 or Stratum 2?; Three-Level Teams One Manager, Two Positions in Two Different StrataOrganizations and Democracy; Work Levels Shifting; Conclusion; Functional Alignment of Positions; Special Topics; Co-CEOs; Position Titles; Core Functions for Today and Tomorrow; Missing Core Functions; Sales Challenges; Asset Management; Policy: A Critical Government Function; Information Technology Challenges; Outsourcing; Conclusion; Aligning Accountabilities and Authorities; Employee Accountabilities and Authorities; Manager Accountabilities and Authorities; Manager Once Removed Accountabilities and Authorities Supervisor Accountabilities and AuthoritiesCross Functional Accountabilities and Authorities; Type of Work; Delegation of Work; Working across Organizations: A Better Alternative to Matrix Organization; Special Topics; Conclusion; Aligning People with Positions; Skilled Knowledge; Information Processing Capability; Application; Talent Pool Review; Special Topics; Conclusion; Aligning Deliverables; Organization Planning and Review Model; Special Topics; Conclusion; Aligning Tasks; Method; Outcomes; Conclusion; Organization Design Principles; Conclusion Chapter 3 Organization Design ImplementationObjectives of an Organization Design Implementation; Organization Design Implementation Components Model; Project Scope, Structure, and Process; Organization Design; Project Management; People Change Management; Consolidated Method; Organization Design Implementation Process Model; Initiation; Planning and Design; Implementation and Monitoring; Sustainment; Organization Design Implementation Principles; Cascading, Iterative Process; Education and Training/Real Work/Feedback; Natural Work Teams; Strengthening the Organization Design Implementation Internal-External Team Approach |
| Record Nr. | UNINA-9910790886703321 |
|
Capelle Ronald G
|
||
| San Francisco : , : Jossey Bass, , [2014] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / / Ronald G. Capelle
| Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / / Ronald G. Capelle |
| Autore | Capelle Ronald G |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco : , : Jossey Bass, , [2014] |
| Descrizione fisica | 1 online resource (498 p.) |
| Disciplina | 658.4 |
| Soggetto topico |
Business enterprises - Finance
Business planning Customer relations Employees - Attitudes Organizational change |
| ISBN |
9781118763797
1118763793 9781118763827 1118763823 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title Page; Copyright; Contents; List of Research Studies; Acknowledgments; Introduction; Chapter 1 Why Organization Design Matters; Employee Satisfaction; Customer Satisfaction; Financial Performance; Competitive Advantage; Significant Return on Investment; Foundation of Strategy Implementation; Foundation of Human Resources Management; Client Experience; Research Support; Special Topics; Understand the Strategy; Understand the Work; ''A Clear Organization Design Will Make Us Bureaucratic''; Conclusion; Chapter 2 Organization Design Assessment; Organization Systems Functioning Model
Organization Systems Change ModelOrganization Alignment Model; Vertical Alignment of Positions; Time Span; Universal Pattern of Organization Strata; Manager-Direct Report Alignment; Determining Vertical Alignment; Special Topics; Job Grades Substituted for Reporting Levels; An Extra Layer Inserted for Career Planning; Arbitrary Removal of Management Layers; Span of Control; Stratum 1 Employees, Stratum 1 Supervisors, and Stratum 2 Managers; Organization Complexity and the Need for More Strata; Executive Assistant Return on Investment; Stratum 1 or Stratum 2?; Three-Level Teams One Manager, Two Positions in Two Different StrataOrganizations and Democracy; Work Levels Shifting; Conclusion; Functional Alignment of Positions; Special Topics; Co-CEOs; Position Titles; Core Functions for Today and Tomorrow; Missing Core Functions; Sales Challenges; Asset Management; Policy: A Critical Government Function; Information Technology Challenges; Outsourcing; Conclusion; Aligning Accountabilities and Authorities; Employee Accountabilities and Authorities; Manager Accountabilities and Authorities; Manager Once Removed Accountabilities and Authorities Supervisor Accountabilities and AuthoritiesCross Functional Accountabilities and Authorities; Type of Work; Delegation of Work; Working across Organizations: A Better Alternative to Matrix Organization; Special Topics; Conclusion; Aligning People with Positions; Skilled Knowledge; Information Processing Capability; Application; Talent Pool Review; Special Topics; Conclusion; Aligning Deliverables; Organization Planning and Review Model; Special Topics; Conclusion; Aligning Tasks; Method; Outcomes; Conclusion; Organization Design Principles; Conclusion Chapter 3 Organization Design ImplementationObjectives of an Organization Design Implementation; Organization Design Implementation Components Model; Project Scope, Structure, and Process; Organization Design; Project Management; People Change Management; Consolidated Method; Organization Design Implementation Process Model; Initiation; Planning and Design; Implementation and Monitoring; Sustainment; Organization Design Implementation Principles; Cascading, Iterative Process; Education and Training/Real Work/Feedback; Natural Work Teams; Strengthening the Organization Design Implementation Internal-External Team Approach |
| Record Nr. | UNINA-9910965213003321 |
|
Capelle Ronald G
|
||
| San Francisco : , : Jossey Bass, , [2014] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||