An executive's guide to fundraising operations [[electronic resource] ] : principles, tools & trends / / Christopher M. Cannon |
Autore | Cannon Christopher M |
Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2011 |
Descrizione fisica | 1 online resource (212 p.) |
Disciplina | 658.15/224 |
Collana | The AFP fund development series |
Soggetto topico | Fund raising |
ISBN |
1-283-02701-1
9786613027016 1-118-38603-5 1-118-03023-0 1-118-03029-X |
Classificazione | BUS074000 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910208839003321 |
Cannon Christopher M | ||
Hoboken, N.J., : Wiley, 2011 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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An executive's guide to fundraising operations : principles, tools & trends / / Christopher M. Cannon |
Autore | Cannon Christopher M |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2011 |
Descrizione fisica | 1 online resource (212 p.) |
Disciplina | 658.15/224 |
Collana | The AFP fund development series |
Soggetto topico | Fund raising |
ISBN |
1-283-02701-1
9786613027016 1-118-38603-5 1-118-03023-0 1-118-03029-X |
Classificazione | BUS074000 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
An Executive's Guide to Fundraising Operations: Principles, Tools, and Trends -- Contents -- Foreword -- Preface -- Acknowledgments -- 1 Introduction -- Supporting Fundraising -- What Is Fundraising Operations and Where Should It Fit in the Organization? -- Fundraising Operations: What's in a Name? -- What Does ''Fundraising Operations'' Include? -- Organizational and Environmental Factors Shape Operations -- Using This Guide to Improve Decisions -- 2 Principles of Fundraising Operations -- Data, Technology, Reporting, Process, and People -- Data -- Technology -- Reporting -- Processes as Key Responsibilities -- People -- 3 Responsibilities of Your Fundraising Operations Team -- Technology Management -- Primary Roles in Transitions: Arbiter and Advocate -- Data Maintenance -- Gift Processing -- Reporting -- Prospect Development -- Stewardship -- Compliance -- IT, HR, Finance, and More -- A Special Note about Finance -- 4 Program Support -- Major Giving -- Annual and Unrestricted Giving -- Constituent Engagement Programs -- Events -- Special Initiatives or Constituencies -- Healthcare Fundraising and Grateful Patient and Family Programs as Special Cases -- Moving from Fundamentals to Innovations -- 5 Trends, Fads, and Staying Ahead of the Curve -- Which Curve? -- Applying Principles to Trends -- Volume, Accessibility, and Ubiquity of Data -- Consumer Data, Analytics, and Ethics -- Virtualization, Web Applications, and Mobility -- Social Media Mania -- Evolving Applications for Evolving Technologies -- Advances in Reporting and Analytics -- New Staff and Performance Considerations -- Fast-Moving Trends -- 6 Decision Advice from the Field -- Ideas from Practitioners -- Development Executive at a Leading Australian University -- Children's Healthcare Foundation President -- Fundraising Operations Consultant -- Liberal Arts College Vice President.
Advancement Leadership at a Division I University -- University System Operations Assistant Vice President -- Healthcare Executive Director of Development -- Executive Director at a Top 10 University -- Development Director at a Leading Medical Center -- Making Your Executive Decisions -- 7 Tools for Fundraising Operations -- Fundraisingoperations.com -- Data -- What Are the 10 Signs of Bad Data? -- How Do You Know Your Data Are Accurate? -- Technology -- What Are the Five Myths of the Conversion Process? -- What Does a Data Exception Log Look Like? -- How Effective Is the Implementation of Your Database? -- What Does a Sample Scorecard Look Like? -- Reporting -- What Are the Seven Qualities of a Great Reporting Environment? -- What Are Five of the Most Important Types of Reports for Campaign and Prospect Management? -- What Does an Effective Data Dictionary Look Like? -- Processes -- How Can You Calculate and Establish Impact Measures for Your Operations Team? -- How Can You Gauge Good Training Outcomes? -- How Can You Evaluate Your Gift Processing? -- What Does the ''Front-of-the-Line'' Approach Look Like for Gift Processing? -- How Should Gift Processing Assess Donors' Checks? -- What Does a Good Staff Survey on Operations Look Like? -- How Can You Start a Great Prospect Management System? -- Staff -- What Are the 10 Characteristics of Great Operations Team Members? -- What Are the Five Signs Team Members Are Looking for New Positions? -- How Can You Assess Staff Performance of the Operations and Other Teams? -- Epilogue -- Appendix A: Sample Data Dictionary -- Appendix B: APRA Statement of Ethics -- Glossary -- Bibliography -- About the Author -- AFP Code of Ethical Principles and Standards -- A Donor Bill of Rights -- Index. |
Record Nr. | UNINA-9910815961003321 |
Cannon Christopher M | ||
Hoboken, N.J., : Wiley, 2011 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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