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Clients first [[electronic resource] ] : the two word miracle / / Joseph Callaway, JoAnn Callaway
| Clients first [[electronic resource] ] : the two word miracle / / Joseph Callaway, JoAnn Callaway |
| Autore | Callaway Joseph <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2012, c2013 |
| Descrizione fisica | 1 online resource (242 p.) |
| Disciplina | 658.8/12 |
| Altri autori (Persone) | CallawayJoAnn <1944-> |
| Soggetto topico |
Customer services - United States
Customer relations - United States Success in business - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-64475-4
1-118-43175-8 |
| Classificazione | BUS025000 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Clients First: The Two Word Miracle; Copyright; Contents; Acknowledgments; Introduction; I: The Search for Clients First; 1: Mustang Library; The Question; It Was Our Fault; The Quest; 2: Road Trip; Was Marketing Our Secret?; Lots of Agents Outspent Us; 3: Harper's Restaurant; It's a Book, It's Not a Book; A Working Title; It Is Instantaneous; Clueless; 4: A Dark and Stormy Night; Keep the Clients; Nothing Else Mattered; 5: The Morning After; Going against the Current; Group Therapy; The Right Thing to Do; A Two Word Mission; 6: The Three Keys; People Are Not Changed; Clients Last
Narrowing It Down Scary True; A Two Word Miracle; 7: The First Key; We Had Bills to Pay; Emotional Overflow; A Hundred Ways to Be Truthful; Honesty Was the Key; Honesty Set Us Free; A Fairy-Tale Ending?; A Powerful Effect; Insurance; Fairness; A Powerful Magnet; 8: The Second Key; Our First Contract; Seven Days a Week; Be the Best; Only One Instruction; Pursue Competence; 9: The Third Key; As Long as We Were Paid; A New Definition; It Focused Us; Best Serve Their Interests; The Power of Caring; Staying with Us; With Great Power; 10: A Rare Thing Indeed; The Sad Truth; Raving Fans Many Come Close A Single Straw; The Tipping Point; 11: Giving Up; Who's Firing Whom?; Emotions; Opportunity to Help; Never Give Up; 12: Timeless; What All People Want; The Rich; The Guilty; The Evil People; Lifted Up; 13: Synergy of the Three Keys; Our World Changed; Satisfaction; A Jillion Megawatts; Queens to Swoon; 14: And the First Runner-Up Is . . .; Gratitude; Respect; Communication; Obedience; II: Clients First Makes All the Difference; 15: ""Show Me,"" Said the Missourian; Skeptics Might Say . . .; What Is the Formula?; Our Experience; 16: Team First; We Leveraged Ourselves Vow of Poverty Sellers Are Not Sitting Next to You in Your Car; One Phase of the Process; You Don't Want Me; A Client of Those Callaways; An Integral Part of Everyone's Day; They Put Each Other First; 17: In Their Own Words; Marti; Joyce; Sue; Three Years Later; Brian; Jeff; Alicia; Aaron; Joe; 18: Trial by Fire; Real Estate Had Been Changed Forever; A Cash-Only Wasteland; No One Was Spared; Dark Days; Our Client Base Saved Us; We Owed It to Our Clients; ""Clients First"" Rolled Off Their Tongues; Real Estate Owned (REO); 19: The Institutional Client; I Thought about It Our First Institutional Client Lesson Two; Do Not Use; Keeping in Touch; Now He Wanted to Make Us First; Very Good Very Fast; We Can't Save the World, But . . .; 20: The Distressed Client; Short Sales; Clients First Tested Again; Adapt and Survive; Lessons, Lessons, Lessons; If You Don't Have to, Don't; Disbelief Was the Order of the Day; We Added Clients; Every Day, the Phone Rings; 21: Why Number One?; May As Well Close the Doors; Two Is the Road to Failure; Clients First Makes Us Competitive; Like a Religious Experience; She Had Drive and Determination; 22: Going Forward; We Had No Idea Every Day Is Special |
| Record Nr. | UNINA-9910462303503321 |
Callaway Joseph <1943->
|
||
| Hoboken, N.J., : Wiley, 2012, c2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Clients first [[electronic resource] ] : the two word miracle / / Joseph Callaway, JoAnn Callaway
| Clients first [[electronic resource] ] : the two word miracle / / Joseph Callaway, JoAnn Callaway |
| Autore | Callaway Joseph <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2012, c2013 |
| Descrizione fisica | 1 online resource (242 p.) |
| Disciplina | 658.8/12 |
| Altri autori (Persone) | CallawayJoAnn <1944-> |
| Soggetto topico |
Customer services - United States
Customer relations - United States Success in business - United States |
| ISBN |
1-283-64475-4
1-118-43175-8 |
| Classificazione | BUS025000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Clients First: The Two Word Miracle; Copyright; Contents; Acknowledgments; Introduction; I: The Search for Clients First; 1: Mustang Library; The Question; It Was Our Fault; The Quest; 2: Road Trip; Was Marketing Our Secret?; Lots of Agents Outspent Us; 3: Harper's Restaurant; It's a Book, It's Not a Book; A Working Title; It Is Instantaneous; Clueless; 4: A Dark and Stormy Night; Keep the Clients; Nothing Else Mattered; 5: The Morning After; Going against the Current; Group Therapy; The Right Thing to Do; A Two Word Mission; 6: The Three Keys; People Are Not Changed; Clients Last
Narrowing It Down Scary True; A Two Word Miracle; 7: The First Key; We Had Bills to Pay; Emotional Overflow; A Hundred Ways to Be Truthful; Honesty Was the Key; Honesty Set Us Free; A Fairy-Tale Ending?; A Powerful Effect; Insurance; Fairness; A Powerful Magnet; 8: The Second Key; Our First Contract; Seven Days a Week; Be the Best; Only One Instruction; Pursue Competence; 9: The Third Key; As Long as We Were Paid; A New Definition; It Focused Us; Best Serve Their Interests; The Power of Caring; Staying with Us; With Great Power; 10: A Rare Thing Indeed; The Sad Truth; Raving Fans Many Come Close A Single Straw; The Tipping Point; 11: Giving Up; Who's Firing Whom?; Emotions; Opportunity to Help; Never Give Up; 12: Timeless; What All People Want; The Rich; The Guilty; The Evil People; Lifted Up; 13: Synergy of the Three Keys; Our World Changed; Satisfaction; A Jillion Megawatts; Queens to Swoon; 14: And the First Runner-Up Is . . .; Gratitude; Respect; Communication; Obedience; II: Clients First Makes All the Difference; 15: ""Show Me,"" Said the Missourian; Skeptics Might Say . . .; What Is the Formula?; Our Experience; 16: Team First; We Leveraged Ourselves Vow of Poverty Sellers Are Not Sitting Next to You in Your Car; One Phase of the Process; You Don't Want Me; A Client of Those Callaways; An Integral Part of Everyone's Day; They Put Each Other First; 17: In Their Own Words; Marti; Joyce; Sue; Three Years Later; Brian; Jeff; Alicia; Aaron; Joe; 18: Trial by Fire; Real Estate Had Been Changed Forever; A Cash-Only Wasteland; No One Was Spared; Dark Days; Our Client Base Saved Us; We Owed It to Our Clients; ""Clients First"" Rolled Off Their Tongues; Real Estate Owned (REO); 19: The Institutional Client; I Thought about It Our First Institutional Client Lesson Two; Do Not Use; Keeping in Touch; Now He Wanted to Make Us First; Very Good Very Fast; We Can't Save the World, But . . .; 20: The Distressed Client; Short Sales; Clients First Tested Again; Adapt and Survive; Lessons, Lessons, Lessons; If You Don't Have to, Don't; Disbelief Was the Order of the Day; We Added Clients; Every Day, the Phone Rings; 21: Why Number One?; May As Well Close the Doors; Two Is the Road to Failure; Clients First Makes Us Competitive; Like a Religious Experience; She Had Drive and Determination; 22: Going Forward; We Had No Idea Every Day Is Special |
| Record Nr. | UNINA-9910785852803321 |
|
Callaway Joseph <1943->
|
||
| Hoboken, N.J., : Wiley, 2012, c2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Clients first : the two word miracle / / Joseph Callaway, JoAnn Callaway
| Clients first : the two word miracle / / Joseph Callaway, JoAnn Callaway |
| Autore | Callaway Joseph <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2012, c2013 |
| Descrizione fisica | 1 online resource (242 p.) |
| Disciplina | 658.8/12 |
| Altri autori (Persone) | CallawayJoAnn <1944-> |
| Soggetto topico |
Customer services - United States
Customer relations - United States Success in business - United States |
| ISBN |
1-283-64475-4
1-118-43175-8 |
| Classificazione | BUS025000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Clients First: The Two Word Miracle; Copyright; Contents; Acknowledgments; Introduction; I: The Search for Clients First; 1: Mustang Library; The Question; It Was Our Fault; The Quest; 2: Road Trip; Was Marketing Our Secret?; Lots of Agents Outspent Us; 3: Harper's Restaurant; It's a Book, It's Not a Book; A Working Title; It Is Instantaneous; Clueless; 4: A Dark and Stormy Night; Keep the Clients; Nothing Else Mattered; 5: The Morning After; Going against the Current; Group Therapy; The Right Thing to Do; A Two Word Mission; 6: The Three Keys; People Are Not Changed; Clients Last
Narrowing It Down Scary True; A Two Word Miracle; 7: The First Key; We Had Bills to Pay; Emotional Overflow; A Hundred Ways to Be Truthful; Honesty Was the Key; Honesty Set Us Free; A Fairy-Tale Ending?; A Powerful Effect; Insurance; Fairness; A Powerful Magnet; 8: The Second Key; Our First Contract; Seven Days a Week; Be the Best; Only One Instruction; Pursue Competence; 9: The Third Key; As Long as We Were Paid; A New Definition; It Focused Us; Best Serve Their Interests; The Power of Caring; Staying with Us; With Great Power; 10: A Rare Thing Indeed; The Sad Truth; Raving Fans Many Come Close A Single Straw; The Tipping Point; 11: Giving Up; Who's Firing Whom?; Emotions; Opportunity to Help; Never Give Up; 12: Timeless; What All People Want; The Rich; The Guilty; The Evil People; Lifted Up; 13: Synergy of the Three Keys; Our World Changed; Satisfaction; A Jillion Megawatts; Queens to Swoon; 14: And the First Runner-Up Is . . .; Gratitude; Respect; Communication; Obedience; II: Clients First Makes All the Difference; 15: ""Show Me,"" Said the Missourian; Skeptics Might Say . . .; What Is the Formula?; Our Experience; 16: Team First; We Leveraged Ourselves Vow of Poverty Sellers Are Not Sitting Next to You in Your Car; One Phase of the Process; You Don't Want Me; A Client of Those Callaways; An Integral Part of Everyone's Day; They Put Each Other First; 17: In Their Own Words; Marti; Joyce; Sue; Three Years Later; Brian; Jeff; Alicia; Aaron; Joe; 18: Trial by Fire; Real Estate Had Been Changed Forever; A Cash-Only Wasteland; No One Was Spared; Dark Days; Our Client Base Saved Us; We Owed It to Our Clients; ""Clients First"" Rolled Off Their Tongues; Real Estate Owned (REO); 19: The Institutional Client; I Thought about It Our First Institutional Client Lesson Two; Do Not Use; Keeping in Touch; Now He Wanted to Make Us First; Very Good Very Fast; We Can't Save the World, But . . .; 20: The Distressed Client; Short Sales; Clients First Tested Again; Adapt and Survive; Lessons, Lessons, Lessons; If You Don't Have to, Don't; Disbelief Was the Order of the Day; We Added Clients; Every Day, the Phone Rings; 21: Why Number One?; May As Well Close the Doors; Two Is the Road to Failure; Clients First Makes Us Competitive; Like a Religious Experience; She Had Drive and Determination; 22: Going Forward; We Had No Idea Every Day Is Special |
| Record Nr. | UNINA-9910806205703321 |
|
Callaway Joseph <1943->
|
||
| Hoboken, N.J., : Wiley, 2012, c2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||