Concepts and advances in information knowledge management : studies from developing and emerging economies / / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama, Peter Mazebe II Mothataesi Sebina |
Pubbl/distr/stampa | Philadelphia, PA : , : Chandos Publishing, , 2014 |
Descrizione fisica | 1 online resource (299 p.) |
Collana | Chandos information professional series |
Soggetto topico |
Knowledge management - Developing Countries
Knowledge management - Economic aspects - Developing Countries Information technology - Management - Developing Countries |
Soggetto genere / forma | Electronic books. |
ISBN | 1-78063-435-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service
Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context Implications for academic librarians in the developing world |
Record Nr. | UNINA-9910453451903321 |
Philadelphia, PA : , : Chandos Publishing, , 2014 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Governance Models for Creating Public Value in Open Data Initiatives / / edited by Manuel Pedro Rodríguez Bolívar, Kelvin Joseph Bwalya, Christopher G. Reddick |
Edizione | [1st ed. 2019.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019 |
Descrizione fisica | 1 online resource (187 pages) |
Disciplina |
658.046
006.33 |
Collana | Public Administration and Information Technology |
Soggetto topico |
Public policy
Political science International organization Public administration Public Policy Governance and Government International Organization Public Administration |
ISBN | 3-030-14446-1 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Part I: Open Government Data Theory and Practice -- Chapter 1:Turning Open Government Data into Public Value: Testing the COPS Framework for the Co-Creation of OGD-Driven Public Services -- Chapter 2: Governing Open Spatial Data Infrastructures: The case of the United Kingdom -- Chapter 3: Online Fiscal Transparency of U.S. State Governments: An Analysis Using Public Value Framework -- Chapter 4: Towards the open government eco-system: connecting e-participation models and open government to analyze public policies -- Part II: Open Government Data and Smart Cities and Government -- Chapter 5: The Role of Open Data in Smart Cities: Exploring status in resource-constrained countries -- Chapter 6: Open Government Initiatives in Spanish Local Governments. An Examination of the State of the art -- Chapter 7: Empowering communities and improving public services through open data: South African Local Government Perspective -- Chapter 8: Blockchain for Open Data – Exploring Conceptual Underpinnings and Practice -- Index. |
Record Nr. | UNINA-9910338018803321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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