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Case Studies in e-Government 2.0 : Changing Citizen Relationships / / edited by Imed Boughzala, Marijn Janssen, Saïd Assar
| Case Studies in e-Government 2.0 : Changing Citizen Relationships / / edited by Imed Boughzala, Marijn Janssen, Saïd Assar |
| Edizione | [1st ed. 2015.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015 |
| Descrizione fisica | 1 online resource (223 p.) |
| Disciplina |
320.014
352.3/8/02854678 |
| Soggetto topico |
Management
Industrial management Public administration Communication in politics Innovation/Technology Management Public Administration Media Management Political Communication |
| ISBN | 3-319-08081-4 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Preface -- Ch 1 E-Government 2.0: Back to Reality -- Ch 2 Social Media-Based Government Explained -- Ch 3 Moving toward Web 2.0-enhanced e-government in small-town Pennsylvania -- Ch 4 Government 2.0: A Change towards citizen Participation in Arab Countries -- Ch 5 Citizen-Driven Design -- Ch 6 In the quest of opened-up governmental policies in Greece -- Ch 7 Towards the Understanding of Success in E-Participatory Budgeting Projects -- Ch 8 Brazil Towards Government 2.0 -- Ch 9 Twitter and 2013 Pakistan General Election -- Ch 10 The Decalogue of Policy Making 2.0. - Ch 11 A Community-Driven Open Data Lifecycle Model Based on Literature and Practice -- Ch 12 Social Web Ontology for Public Services. |
| Record Nr. | UNINA-9910298519603321 |
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Trends in enterprise knowledge management [[electronic resource] /] / edited by Imed Boughzala, Jean-Louis Ermine
| Trends in enterprise knowledge management [[electronic resource] /] / edited by Imed Boughzala, Jean-Louis Ermine |
| Pubbl/distr/stampa | London ; ; Newport Beach, CA, : ISTE, 2006 |
| Descrizione fisica | 1 online resource (298 p.) |
| Disciplina |
658.4/038
658.4038 |
| Altri autori (Persone) |
BoughzalaImed
ErmineJean-Louis |
| Collana | ISTE |
| Soggetto topico |
Intellectual capital - Management
Knowledge management |
| ISBN |
1-280-51055-2
9786610510559 1-84704-453-0 0-470-61213-4 0-470-39442-0 1-84704-553-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Trends in Enterprise Knowledge Management; Table of Contents; Preface; PART 1. Introduction; Chapter 1. Introduction to Knowledge Management; 1.1. Introduction; 1.1.1. Knowledge: a strategic value for the firm; 1.1.2. Objectives of KM; 1.1.3. KM: a new and complex approach; 1.2. The two types of approaches to KM; 1.2.1. Knowledge elicitation; 1.2.1.1. Tacit knowledge elicitation; 1.2.1.2. Knowledge extraction; 1.2.1.3. Supporting technologies for explicit (elicited) KM; 1.2.2. Tacit KM; 1.2.2.1. The functioning modes of knowledge communities; 1.2.2.2. Knowledge community supervision
1.2.2.3. Supporting technologies for knowledge communities1.3. The key factors of success in KM processes; 1.3.1. The water lily strategy; 1.3.1.1. The pilot project(s); 1.3.1.2. The federation of KM projects; 1.3.1.3. Project deployment; 1.3.2. Change factors; 1.4. KM: an action for continuous progress; 1.4.1. Knowledge cartography; 1.4.2. The repository of KM processes; 1.4.3. The KM actions; 1.4.4. Piloting processes and actions; 1.5. Conclusion; 1.6. Bibliography; Chapter 2. Can One Identify and Measure the Intangible Capital of the Enterprise? 2.1. The intangible capital: an essential and elusive concept2.2. Immaterial measurement: a theoretical enigma?; 2.3. Conclusion; 2.4. References; Chapter 3. Complexity Theory: Dynamics and Non-Linearity are the Only Reason for Knowledge Management to Exist; 3.1. Introduction; 3.2. The knowledge era; 3.3. The complexity paradigm; 3.4. What should be understood by KM: the corporate view; 3.5. Research perspective on KM; 3.6. References; PART 2. Academic Studies; Chapter 4. Value Creation through Intangibles: Emerging Good Practice; 4.1. Introduction; 4.2. A remedy for our times 4.3. Dispensing with the mystery4.4. Value creation in the 21st century; 4.4.1. Selecting an approach; 4.4.2. Taking a balanced view; 4.5. Evidence of good practice; 4.5.1. Theme 1: brand value; 4.5.1.1. B&Q; 4.5.1.2. Whitbread; 4.5.2. Theme 2: knowledge; 4.5.2.1. Bloomberg; 4.5.2.2. The UK Fire & Rescue Service; 4.5.3. Theme 3: innovation; 4.5.3.1. Intercos; 4.5.3.2. mmO2; 4.5.4. Theme 4: reporting intellectual capital; 4.5.4.1. Austrian Research Centers (ARC); 4.5.4.2. Celemi; 4.6. Key messages; 4.7. About the authors; 4.8. References Chapter 5. Learning-by-Doing Knowledge Externalization: From Boundary Objects to the Emergence of Tacit Knowledge5.1. Learning-by-doing KM; 5.2. A process of externalization: knowledge strategy at Power Corp; 5.2.1. Mapping as a knowledge audit and mapping as scenario planning; 5.2.2. Criticality assessment scales as decision rules; 5.2.3. Modeling as a learning tool, as co-creation of knowledge; 5.2.4. Plans as road maps addressing more specifically the need for tacitness; 5.3. The tacit output of externalization: the importance of boundary objects 5.3.1. Externalization creates critical boundary objects |
| Record Nr. | UNISA-996217137403316 |
| London ; ; Newport Beach, CA, : ISTE, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Trends in enterprise knowledge management / / edited by Imed Boughzala, Jean-Louis Ermine
| Trends in enterprise knowledge management / / edited by Imed Boughzala, Jean-Louis Ermine |
| Pubbl/distr/stampa | London ; ; Newport Beach, CA, : ISTE, 2006 |
| Descrizione fisica | 1 online resource (298 p.) |
| Disciplina | 658.4/038 |
| Altri autori (Persone) |
BoughzalaImed
ErmineJean-Louis |
| Collana | ISTE |
| Soggetto topico |
Intellectual capital - Management
Knowledge management |
| ISBN |
9786610510559
9781280510557 1280510552 9781847044532 1847044530 9780470612132 0470612134 9780470394427 0470394420 9781847045539 1847045537 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Trends in Enterprise Knowledge Management; Table of Contents; Preface; PART 1. Introduction; Chapter 1. Introduction to Knowledge Management; 1.1. Introduction; 1.1.1. Knowledge: a strategic value for the firm; 1.1.2. Objectives of KM; 1.1.3. KM: a new and complex approach; 1.2. The two types of approaches to KM; 1.2.1. Knowledge elicitation; 1.2.1.1. Tacit knowledge elicitation; 1.2.1.2. Knowledge extraction; 1.2.1.3. Supporting technologies for explicit (elicited) KM; 1.2.2. Tacit KM; 1.2.2.1. The functioning modes of knowledge communities; 1.2.2.2. Knowledge community supervision
1.2.2.3. Supporting technologies for knowledge communities1.3. The key factors of success in KM processes; 1.3.1. The water lily strategy; 1.3.1.1. The pilot project(s); 1.3.1.2. The federation of KM projects; 1.3.1.3. Project deployment; 1.3.2. Change factors; 1.4. KM: an action for continuous progress; 1.4.1. Knowledge cartography; 1.4.2. The repository of KM processes; 1.4.3. The KM actions; 1.4.4. Piloting processes and actions; 1.5. Conclusion; 1.6. Bibliography; Chapter 2. Can One Identify and Measure the Intangible Capital of the Enterprise? 2.1. The intangible capital: an essential and elusive concept2.2. Immaterial measurement: a theoretical enigma?; 2.3. Conclusion; 2.4. References; Chapter 3. Complexity Theory: Dynamics and Non-Linearity are the Only Reason for Knowledge Management to Exist; 3.1. Introduction; 3.2. The knowledge era; 3.3. The complexity paradigm; 3.4. What should be understood by KM: the corporate view; 3.5. Research perspective on KM; 3.6. References; PART 2. Academic Studies; Chapter 4. Value Creation through Intangibles: Emerging Good Practice; 4.1. Introduction; 4.2. A remedy for our times 4.3. Dispensing with the mystery4.4. Value creation in the 21st century; 4.4.1. Selecting an approach; 4.4.2. Taking a balanced view; 4.5. Evidence of good practice; 4.5.1. Theme 1: brand value; 4.5.1.1. B&Q; 4.5.1.2. Whitbread; 4.5.2. Theme 2: knowledge; 4.5.2.1. Bloomberg; 4.5.2.2. The UK Fire & Rescue Service; 4.5.3. Theme 3: innovation; 4.5.3.1. Intercos; 4.5.3.2. mmO2; 4.5.4. Theme 4: reporting intellectual capital; 4.5.4.1. Austrian Research Centers (ARC); 4.5.4.2. Celemi; 4.6. Key messages; 4.7. About the authors; 4.8. References Chapter 5. Learning-by-Doing Knowledge Externalization: From Boundary Objects to the Emergence of Tacit Knowledge5.1. Learning-by-doing KM; 5.2. A process of externalization: knowledge strategy at Power Corp; 5.2.1. Mapping as a knowledge audit and mapping as scenario planning; 5.2.2. Criticality assessment scales as decision rules; 5.2.3. Modeling as a learning tool, as co-creation of knowledge; 5.2.4. Plans as road maps addressing more specifically the need for tacitness; 5.3. The tacit output of externalization: the importance of boundary objects 5.3.1. Externalization creates critical boundary objects |
| Record Nr. | UNINA-9910143310903321 |
| London ; ; Newport Beach, CA, : ISTE, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||