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Cover ; Title Page ; Copyright ; Preface; Contents; Figures and Tables; Summary; Acknowledgments; Abbreviations; CHAPTER ONE: Introduction; Background and Purpose; General Overview and Context; Approach and Organization of the Report; CHAPTER TWO: Evolving Models of Urban Refugee Responses; From Camps to Urban Areas; From Humanitarianism and Development to Resilience- or Not; A Framework for Coordination of the Crisis; Short- Versus Medium-Term Planning; Parallel Versus Integrated Services; Internationally Versus Nationally Lead
Funding to International Entities Versus Funding to National EntitiesFocus on Refugees Versus on Host Communities; Summary; CHAPTER THREE: An Overview of Coordination in Jordan and Lebanon; Who Is Involved; Governments; UN Agencies; Donors; NGOs; The Private Sector; Refugees; Host Communities; Comparison of Goals and Priorities; Coordination Structures; Budgeting and Money Flows; Information; Discussion; Strengths of Coordination Structures and Approaches; Challenges and Gaps of Coordination Structures; Summary; CHAPTER FOUR : Recommendations
Improve Donor Coordination by Creating a "Contact Group" for the Syrian Refugee Response Led by the U.S. Department of StateEmbed a Ten-Year Outlook in the Planning Process for the Refugee Responses in Jordan and Lebanon; Create a Funding Plan with Ten-Year Vision; Evaluate Current Plans and Develop New Plans in Jordan and Lebanon for Each Sector (1) Based on Needs Assessments, (2) Using the "Approach Areas" as a Framework, and (3) Transferring Responsibility to National Entities as Appropriate
Invest in Capacity of Governments, Municipalities, National Civil Society, and the Private Sector to Take Greater RolesInvest in Government Financial Accountability Systems; Streamline the International Coordination Structures and Funding Channels in Jordan and Lebanon; Establish and Maintain Clear UN Agency Roles and Responsibilities; Include Refugees in Coordination of the Refugee Response and Improve Communication to Refugees; Roll Out a Municipality Prioritization and Coordination Effort; Engage the Private Sector in Coordination in Relevant Areas
Seek Opportunities to Coordinate Both Refugee Needs and Host-Country Development Goals in Program DesignAPPENDIXES ; A. Coordination in Six Sectors ; B. Interview and Focus-Group Protocols; References
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Rethinking coordination of services to refugees in urban areas : managing the crisis in Jordan and Lebanon / / Shelly Culbertson, Olga Oliker, Ben Baruch, Ilana Blum ; prepared for the U.S. Department of State
