Info
- Utilizzare la checkbox di selezione a fianco di ciascun documento per attivare le funzionalità di stampa, invio email, download nei formati disponibili del (i) record.
Building cultural competence : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars
| Building cultural competence : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars |
| Autore | Trompenaars Alfons |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | New York : , : Routledge, , 2023 |
| Descrizione fisica | 1 online resource (474 p.) |
| Disciplina | 303.48/2 |
| Altri autori (Persone) |
BerardoKate
DeardorffDarla K |
| Soggetto topico |
Intercultural communication - Study and teaching - Activity programs
Multiculturalism - Study and teaching - Activity programs Multicultural education |
| ISBN |
9781000979978
1000979970 9781000974751 1000974758 9781003443322 100344332X 9781579228057 1579228054 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""CONTENTS""; ""PREFACE""; ""PART ONE: SETTING THE SCENE""; ""1. STUDENT LEARNING ABROAD: Paradigms and Assumptions""; ""2. WHY STUDENTS ARE AND ARE NOT LEARNING ABROAD: A Review of Recent Research""; ""PART TWO: FOUNDATIONS OF TEACHING AND LEARNING""; ""3. TAKING STAGE DEVELOPMENT THEORY SERIOUSLY: Implications for Study Abroad""; ""4. PARADIGMATIC ASSUMPTIONS AND A DEVELOPMENTAL APPROACH TO INTERCULTURAL LEARNING""; ""5. THE INTERCULTURAL DEVELOPMENT INVENTORY: A New Frontier in Assessment and Development of Intercultural Competence""
""6. USING EXPERIENTIAL LEARNING THEORY TO PROMOTE STUDENT LEARNING AND DEVELOPMENT IN PROGRAMS OF EDUCATION ABROAD""""7. THE BRAIN, LEARNING, AND STUDY ABROAD""; ""8. ANTHROPOLOGY, INTERCULTURAL COMMUNICATION, AND STUDY ABROAD""; ""9. THE PSYCHOLOGY OF STUDENT LEARNING ABROAD""; ""10. LEARNING ABROAD AND THE SCHOLARSHIP OF TEACHING AND LEARNING""; ""PART THREE: PROGRAM APPLICATIONS: INTERVENING IN STUDENT LEARNING""; ""11. SHIFTING THE LOCUS OF INTERCULTURAL LEARNING: Intervening Prior to and After Student Experiences Abroad"" ""12. BEYOND IMMERSION: The American University Center of Provence Experiment in Holistic Intervention""""13. THE MAXIMIZING STUDY ABROAD PROJECT: Toward a Pedagogy for Culture and Language Learning""; ""14. FACILITATING INTERCULTURAL LEARNING ABROAD: The Intentional, Targeted Intervention Model""; ""15. DEVELOPING A GLOBAL LEARNING AND LIVING COMMUNITY: A Case Study of Intercultural Experiences on The Scholar Ship""; ""16. AN EXPERIMENT IN DEVELOPMENTAL TEACHING AND LEARNING: The Council on International Educational Exchange�s Seminar on Living and Learning Abroad"" ""PART FOUR: CONCLUSION""""17. INTERVENING IN STUDENT LEARNING ABROAD: Closing Insights""; ""ABOUT THE CONTRIBUTORS""; ""INDEX""; ""A""; ""B""; ""C""; ""D""; ""E""; ""F""; ""G""; ""H""; ""I""; ""J""; ""K""; ""L""; ""M""; ""N""; ""O""; ""P""; ""Q""; ""R""; ""S""; ""T""; ""U""; ""V""; ""W""; ""Y""; ""Z"" |
| Record Nr. | UNINA-9911105723203321 |
Trompenaars Alfons
|
||
| New York : , : Routledge, , 2023 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building cultural competence : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars
| Building cultural competence : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars |
| Autore | Trompenaars Alfons |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | New York : , : Routledge, , 2023 |
| Descrizione fisica | 1 online resource (474 p.) |
| Disciplina | 303.48/2 |
| Altri autori (Persone) |
BerardoKate
DeardorffDarla K |
| Soggetto topico |
Intercultural communication - Study and teaching - Activity programs
Multiculturalism - Study and teaching - Activity programs Multicultural education |
| ISBN |
9781000979978
1000979970 9781000974751 1000974758 9781003443322 100344332X 9781579228057 1579228054 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""CONTENTS""; ""PREFACE""; ""PART ONE: SETTING THE SCENE""; ""1. STUDENT LEARNING ABROAD: Paradigms and Assumptions""; ""2. WHY STUDENTS ARE AND ARE NOT LEARNING ABROAD: A Review of Recent Research""; ""PART TWO: FOUNDATIONS OF TEACHING AND LEARNING""; ""3. TAKING STAGE DEVELOPMENT THEORY SERIOUSLY: Implications for Study Abroad""; ""4. PARADIGMATIC ASSUMPTIONS AND A DEVELOPMENTAL APPROACH TO INTERCULTURAL LEARNING""; ""5. THE INTERCULTURAL DEVELOPMENT INVENTORY: A New Frontier in Assessment and Development of Intercultural Competence""
""6. USING EXPERIENTIAL LEARNING THEORY TO PROMOTE STUDENT LEARNING AND DEVELOPMENT IN PROGRAMS OF EDUCATION ABROAD""""7. THE BRAIN, LEARNING, AND STUDY ABROAD""; ""8. ANTHROPOLOGY, INTERCULTURAL COMMUNICATION, AND STUDY ABROAD""; ""9. THE PSYCHOLOGY OF STUDENT LEARNING ABROAD""; ""10. LEARNING ABROAD AND THE SCHOLARSHIP OF TEACHING AND LEARNING""; ""PART THREE: PROGRAM APPLICATIONS: INTERVENING IN STUDENT LEARNING""; ""11. SHIFTING THE LOCUS OF INTERCULTURAL LEARNING: Intervening Prior to and After Student Experiences Abroad"" ""12. BEYOND IMMERSION: The American University Center of Provence Experiment in Holistic Intervention""""13. THE MAXIMIZING STUDY ABROAD PROJECT: Toward a Pedagogy for Culture and Language Learning""; ""14. FACILITATING INTERCULTURAL LEARNING ABROAD: The Intentional, Targeted Intervention Model""; ""15. DEVELOPING A GLOBAL LEARNING AND LIVING COMMUNITY: A Case Study of Intercultural Experiences on The Scholar Ship""; ""16. AN EXPERIMENT IN DEVELOPMENTAL TEACHING AND LEARNING: The Council on International Educational Exchange�s Seminar on Living and Learning Abroad"" ""PART FOUR: CONCLUSION""""17. INTERVENING IN STUDENT LEARNING ABROAD: Closing Insights""; ""ABOUT THE CONTRIBUTORS""; ""INDEX""; ""A""; ""B""; ""C""; ""D""; ""E""; ""F""; ""G""; ""H""; ""I""; ""J""; ""K""; ""L""; ""M""; ""N""; ""O""; ""P""; ""Q""; ""R""; ""S""; ""T""; ""U""; ""V""; ""W""; ""Y""; ""Z"" |
| Record Nr. | UNINA-9911143658303321 |
| Trompenaars Alfons | ||
| New York : , : Routledge, , 2023 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building cultural competence [[electronic resource] ] : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars
| Building cultural competence [[electronic resource] ] : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Sterling, Va., : Stylus Pub., 2012 |
| Descrizione fisica | 1 online resource (474 p.) |
| Disciplina | 303.48/2 |
| Altri autori (Persone) |
BerardoKate
DeardorffDarla K |
| Soggetto topico |
Intercultural communication - Study and teaching - Activity programs
Multiculturalism - Study and teaching - Activity programs Multicultural education |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-57922-805-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""CONTENTS""; ""PREFACE""; ""PART ONE: SETTING THE SCENE""; ""1. STUDENT LEARNING ABROAD: Paradigms and Assumptions""; ""2. WHY STUDENTS ARE AND ARE NOT LEARNING ABROAD: A Review of Recent Research""; ""PART TWO: FOUNDATIONS OF TEACHING AND LEARNING""; ""3. TAKING STAGE DEVELOPMENT THEORY SERIOUSLY: Implications for Study Abroad""; ""4. PARADIGMATIC ASSUMPTIONS AND A DEVELOPMENTAL APPROACH TO INTERCULTURAL LEARNING""; ""5. THE INTERCULTURAL DEVELOPMENT INVENTORY: A New Frontier in Assessment and Development of Intercultural Competence""
""6. USING EXPERIENTIAL LEARNING THEORY TO PROMOTE STUDENT LEARNING AND DEVELOPMENT IN PROGRAMS OF EDUCATION ABROAD""""7. THE BRAIN, LEARNING, AND STUDY ABROAD""; ""8. ANTHROPOLOGY, INTERCULTURAL COMMUNICATION, AND STUDY ABROAD""; ""9. THE PSYCHOLOGY OF STUDENT LEARNING ABROAD""; ""10. LEARNING ABROAD AND THE SCHOLARSHIP OF TEACHING AND LEARNING""; ""PART THREE: PROGRAM APPLICATIONS: INTERVENING IN STUDENT LEARNING""; ""11. SHIFTING THE LOCUS OF INTERCULTURAL LEARNING: Intervening Prior to and After Student Experiences Abroad"" ""12. BEYOND IMMERSION: The American University Center of Provence Experiment in Holistic Intervention""""13. THE MAXIMIZING STUDY ABROAD PROJECT: Toward a Pedagogy for Culture and Language Learning""; ""14. FACILITATING INTERCULTURAL LEARNING ABROAD: The Intentional, Targeted Intervention Model""; ""15. DEVELOPING A GLOBAL LEARNING AND LIVING COMMUNITY: A Case Study of Intercultural Experiences on The Scholar Ship""; ""16. AN EXPERIMENT IN DEVELOPMENTAL TEACHING AND LEARNING: The Council on International Educational Exchange�s Seminar on Living and Learning Abroad"" ""PART FOUR: CONCLUSION""""17. INTERVENING IN STUDENT LEARNING ABROAD: Closing Insights""; ""ABOUT THE CONTRIBUTORS""; ""INDEX""; ""A""; ""B""; ""C""; ""D""; ""E""; ""F""; ""G""; ""H""; ""I""; ""J""; ""K""; ""L""; ""M""; ""N""; ""O""; ""P""; ""Q""; ""R""; ""S""; ""T""; ""U""; ""V""; ""W""; ""Y""; ""Z"" |
| Record Nr. | UNINA-9910462022503321 |
| Sterling, Va., : Stylus Pub., 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building cultural competence [[electronic resource] ] : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars
| Building cultural competence [[electronic resource] ] : innovative activities and models / / edited by Kate Berardo and Darla K. Deardorff ; foreword by Fons Trompenaars |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Sterling, Va., : Stylus Pub., 2012 |
| Descrizione fisica | 1 online resource (474 p.) |
| Disciplina | 303.48/2 |
| Altri autori (Persone) |
BerardoKate
DeardorffDarla K |
| Soggetto topico |
Intercultural communication - Study and teaching - Activity programs
Multiculturalism - Study and teaching - Activity programs Multicultural education |
| ISBN |
1-000-97997-0
1-000-97475-8 1-003-44332-X 1-57922-805-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""CONTENTS""; ""PREFACE""; ""PART ONE: SETTING THE SCENE""; ""1. STUDENT LEARNING ABROAD: Paradigms and Assumptions""; ""2. WHY STUDENTS ARE AND ARE NOT LEARNING ABROAD: A Review of Recent Research""; ""PART TWO: FOUNDATIONS OF TEACHING AND LEARNING""; ""3. TAKING STAGE DEVELOPMENT THEORY SERIOUSLY: Implications for Study Abroad""; ""4. PARADIGMATIC ASSUMPTIONS AND A DEVELOPMENTAL APPROACH TO INTERCULTURAL LEARNING""; ""5. THE INTERCULTURAL DEVELOPMENT INVENTORY: A New Frontier in Assessment and Development of Intercultural Competence""
""6. USING EXPERIENTIAL LEARNING THEORY TO PROMOTE STUDENT LEARNING AND DEVELOPMENT IN PROGRAMS OF EDUCATION ABROAD""""7. THE BRAIN, LEARNING, AND STUDY ABROAD""; ""8. ANTHROPOLOGY, INTERCULTURAL COMMUNICATION, AND STUDY ABROAD""; ""9. THE PSYCHOLOGY OF STUDENT LEARNING ABROAD""; ""10. LEARNING ABROAD AND THE SCHOLARSHIP OF TEACHING AND LEARNING""; ""PART THREE: PROGRAM APPLICATIONS: INTERVENING IN STUDENT LEARNING""; ""11. SHIFTING THE LOCUS OF INTERCULTURAL LEARNING: Intervening Prior to and After Student Experiences Abroad"" ""12. BEYOND IMMERSION: The American University Center of Provence Experiment in Holistic Intervention""""13. THE MAXIMIZING STUDY ABROAD PROJECT: Toward a Pedagogy for Culture and Language Learning""; ""14. FACILITATING INTERCULTURAL LEARNING ABROAD: The Intentional, Targeted Intervention Model""; ""15. DEVELOPING A GLOBAL LEARNING AND LIVING COMMUNITY: A Case Study of Intercultural Experiences on The Scholar Ship""; ""16. AN EXPERIMENT IN DEVELOPMENTAL TEACHING AND LEARNING: The Council on International Educational Exchange�s Seminar on Living and Learning Abroad"" ""PART FOUR: CONCLUSION""""17. INTERVENING IN STUDENT LEARNING ABROAD: Closing Insights""; ""ABOUT THE CONTRIBUTORS""; ""INDEX""; ""A""; ""B""; ""C""; ""D""; ""E""; ""F""; ""G""; ""H""; ""I""; ""J""; ""K""; ""L""; ""M""; ""N""; ""O""; ""P""; ""Q""; ""R""; ""S""; ""T""; ""U""; ""V""; ""W""; ""Y""; ""Z"" |
| Record Nr. | UNINA-9910786493903321 |
| Sterling, Va., : Stylus Pub., 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Putting diversity to work [[electronic resource] ] : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo
| Putting diversity to work [[electronic resource] ] : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo |
| Autore | Lieberman Simma |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp Learning, c2004 |
| Descrizione fisica | 1 online resource (126 p.) |
| Disciplina | 658.3008 |
| Altri autori (Persone) |
BerardoKate
SimonsGeorge F |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Diversity in the workplace - Management
Intercultural communication Multiculturalism Organizational change Personnel management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2478-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910449741003321 |
|
Lieberman Simma
|
||
| Menlo Park, CA, : Crisp Learning, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Putting diversity to work [[electronic resource] ] : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo
| Putting diversity to work [[electronic resource] ] : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo |
| Autore | Lieberman Simma |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp Learning, c2004 |
| Descrizione fisica | 1 online resource (126 p.) |
| Disciplina | 658.3008 |
| Altri autori (Persone) |
BerardoKate
SimonsGeorge F |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Diversity in the workplace - Management
Intercultural communication Multiculturalism Organizational change Personnel management |
| ISBN | 1-4175-2478-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910783011903321 |
|
Lieberman Simma
|
||
| Menlo Park, CA, : Crisp Learning, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Putting diversity to work : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo
| Putting diversity to work : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo |
| Autore | Lieberman Simma |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp Learning, c2004 |
| Descrizione fisica | 1 online resource (126 p.) |
| Disciplina | 658.3008 |
| Altri autori (Persone) |
BerardoKate
SimonsGeorge F |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Diversity in the workplace - Management
Intercultural communication Multiculturalism Organizational change Personnel management |
| ISBN | 1-4175-2478-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Title -- Copyright -- About the Authors -- How to Use This Book -- Preface -- Dedications -- Contents -- Making the Business Case for Diversity -- Employee Demographics -- Marketplace Growth -- Putting Diversity to Work -- PART 1 Enabling Your Organization to Embrace Diversity -- Improving the Bottom Line Through Diversity -- Taking Advantage of Diversity in Your Organization -- Identifying Your Stakeholders on a Mind Map -- Facilitating Stakeholder Synergy -- Five Organizational Traits That Support Diversity -- Diversifying Your Organization's Supply Chain -- Benchmarking to Improve Diversity Practices -- Six Criteria for Best Practices -- Embracing Diversity Strategies from Benchmarking -- Return on Invested Capital (ROIC) -- Recognizing the Signs of Success -- PART 2 Develop Yourself to Embrace Diversity -- Common Ideas About Diversity -- What Exactly Is Diversity? -- Thinking Outside the Box -- 66 Ways We Differ 4 -- Exploring Your Values -- How Values Affect Behavior -- Considering Differing Values -- Rethinking Your Biases and Assumptions -- Let's See How This Works… -- Avoiding the Risks in Autopilot Thinking -- Learning About Others -- Exploring Diversity Through Your Interests -- Becoming a Diversity Leader -- Don't Fall into the Law Trap -- Making Diversity Your C-H-O-I-C-E -- Getting IN-IN-IN to the Diversity Mind-set -- INterest -- INtrospection -- INnovation -- Transitioning Through Change -- Embracing Change with Confidence -- Progress Check -- PART 3 Leading and Communicating -- Outlining Diversity Competencies for Managers -- Communicating Face-to-Face -- Cultural Differences -- Gauging People You Know -- Asking Questions to Create Rapport -- Sense -- Feel -- Interpret -- Decide and Act -- Increasing Employee Involvement -- Ten Tips for Managing Multicultural Employees 7 -- Putting Diversity to Work Electronically.
Showing Your Organization's Diversity Online -- The Company Intranet -- The Extranet -- The Internet -- Leading and Managing Diversity Online -- Using Electronic Tools Effectively -- E-Mail 8 -- Online Work Spaces -- Real-Time Media -- Ten Tips for E-Mailing Across Borders and Cultures 9 -- Progress Check -- PART 4 Diversifying Your Workplace Successfully -- Recruiting for Diversity -- Your Recruiting Strategies -- Examining Your Attitudes About Job Candidates -- Your Beliefs About Interview Behaviors -- Rethinking Your Beliefs -- Questions to Avoid During an Interview -- Finding Employees Who Will Stay Long-Term -- Interview Pointers -- Introducing New Employees into the Organization -- Retaining Diverse Talent -- Employee Retention in Your Organization -- Choosing Employees for Promotion -- Broadening Your Thinking About Managerial Candidates -- Supporting Diverse Leadership Styles -- Examining Leadership -- Different Ways of Leading -- Encouraging Input from Everyone on the Team -- Analyzing Diversity Challenges -- Understanding Conflict Resolution Styles -- Managing People in Conflict -- Conflict Resolution in Practice -- Dealing with Sexual Harassment -- Defining Sexual Harassment -- Preparing for Harassment Complaints -- Fostering a Harassment-Free Workplace -- Progress Check -- APPENDIX -- Authors' Suggested Responses -- Part 2: Developing Yourself -- Progress Check (Page 47) -- Part 4: Diversifying Your Workplace Successfully -- Case Study: Making Them Feel Welcome -- As a restaurant manager, what would you do? -- Case Study: Michiko and Helen (Page 90) -- What coaching does each of them need? -- Case Study: Partner Care (Page 97-98) -- If you were Ramón, what would you do? -- Case Study: Stalking and Unwanted Gifts (Page 105) -- As manager of a 25-person department, what would you do? -- Recommended Reading -- Additional Resources. Resources available from www.diversophy.com: -- DIVERSOPHY ® Training Games. |
| Record Nr. | UNINA-9911109261603321 |
|
Lieberman Simma
|
||
| Menlo Park, CA, : Crisp Learning, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Putting diversity to work : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo
| Putting diversity to work : how to successfully lead a diverse workforce / / Simma Lieberman, George F. Simons, and Kate Berardo |
| Autore | Lieberman Simma |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp Learning, c2004 |
| Descrizione fisica | 1 online resource (126 p.) |
| Disciplina | 658.3008 |
| Altri autori (Persone) |
BerardoKate
SimonsGeorge F |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Diversity in the workplace - Management
Intercultural communication Multiculturalism Organizational change Personnel management |
| ISBN | 1-4175-2478-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Title -- Copyright -- About the Authors -- How to Use This Book -- Preface -- Dedications -- Contents -- Making the Business Case for Diversity -- Employee Demographics -- Marketplace Growth -- Putting Diversity to Work -- PART 1 Enabling Your Organization to Embrace Diversity -- Improving the Bottom Line Through Diversity -- Taking Advantage of Diversity in Your Organization -- Identifying Your Stakeholders on a Mind Map -- Facilitating Stakeholder Synergy -- Five Organizational Traits That Support Diversity -- Diversifying Your Organization's Supply Chain -- Benchmarking to Improve Diversity Practices -- Six Criteria for Best Practices -- Embracing Diversity Strategies from Benchmarking -- Return on Invested Capital (ROIC) -- Recognizing the Signs of Success -- PART 2 Develop Yourself to Embrace Diversity -- Common Ideas About Diversity -- What Exactly Is Diversity? -- Thinking Outside the Box -- 66 Ways We Differ 4 -- Exploring Your Values -- How Values Affect Behavior -- Considering Differing Values -- Rethinking Your Biases and Assumptions -- Let's See How This Works… -- Avoiding the Risks in Autopilot Thinking -- Learning About Others -- Exploring Diversity Through Your Interests -- Becoming a Diversity Leader -- Don't Fall into the Law Trap -- Making Diversity Your C-H-O-I-C-E -- Getting IN-IN-IN to the Diversity Mind-set -- INterest -- INtrospection -- INnovation -- Transitioning Through Change -- Embracing Change with Confidence -- Progress Check -- PART 3 Leading and Communicating -- Outlining Diversity Competencies for Managers -- Communicating Face-to-Face -- Cultural Differences -- Gauging People You Know -- Asking Questions to Create Rapport -- Sense -- Feel -- Interpret -- Decide and Act -- Increasing Employee Involvement -- Ten Tips for Managing Multicultural Employees 7 -- Putting Diversity to Work Electronically.
Showing Your Organization's Diversity Online -- The Company Intranet -- The Extranet -- The Internet -- Leading and Managing Diversity Online -- Using Electronic Tools Effectively -- E-Mail 8 -- Online Work Spaces -- Real-Time Media -- Ten Tips for E-Mailing Across Borders and Cultures 9 -- Progress Check -- PART 4 Diversifying Your Workplace Successfully -- Recruiting for Diversity -- Your Recruiting Strategies -- Examining Your Attitudes About Job Candidates -- Your Beliefs About Interview Behaviors -- Rethinking Your Beliefs -- Questions to Avoid During an Interview -- Finding Employees Who Will Stay Long-Term -- Interview Pointers -- Introducing New Employees into the Organization -- Retaining Diverse Talent -- Employee Retention in Your Organization -- Choosing Employees for Promotion -- Broadening Your Thinking About Managerial Candidates -- Supporting Diverse Leadership Styles -- Examining Leadership -- Different Ways of Leading -- Encouraging Input from Everyone on the Team -- Analyzing Diversity Challenges -- Understanding Conflict Resolution Styles -- Managing People in Conflict -- Conflict Resolution in Practice -- Dealing with Sexual Harassment -- Defining Sexual Harassment -- Preparing for Harassment Complaints -- Fostering a Harassment-Free Workplace -- Progress Check -- APPENDIX -- Authors' Suggested Responses -- Part 2: Developing Yourself -- Progress Check (Page 47) -- Part 4: Diversifying Your Workplace Successfully -- Case Study: Making Them Feel Welcome -- As a restaurant manager, what would you do? -- Case Study: Michiko and Helen (Page 90) -- What coaching does each of them need? -- Case Study: Partner Care (Page 97-98) -- If you were Ramón, what would you do? -- Case Study: Stalking and Unwanted Gifts (Page 105) -- As manager of a 25-person department, what would you do? -- Recommended Reading -- Additional Resources. Resources available from www.diversophy.com: -- DIVERSOPHY ® Training Games. |
| Record Nr. | UNINA-9911135231603321 |
| Lieberman Simma | ||
| Menlo Park, CA, : Crisp Learning, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||