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Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum
| Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum |
| Autore | Barnum Carol M |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Burlington, MA, : Morgan Kaufmann Publishers, 2010 |
| Descrizione fisica | 1 online resource (405 p.) |
| Disciplina |
004.01/9
004.019 |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Web-based user interfaces - Testing Human-computer interaction |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-87903-0
9786612879036 0-12-378553-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; Usability Testing Essentials; Copyright page; Contents; Foreword; Acknowledgments; About the author; Image credits and permissions; Introduction: Getting started guide; Usability is invisible; U R usability; How to use this book; But wait, there's more on the companion website; Chapter 1 Establishing the essentials; Focus on the user, not the product; Start with some essential definitions; Know when to conduct small studies; Know how to conduct small studies; Know when to conduct large studies; Think of usability testing as hill climbing; Chapter 2 Testing here, there, everywhere
Testing in a lab offers some benefitsFormal labs can cost a lot, or not; Informal labs can be set up anywhere at very little cost; Field testing gets you into the world of your users; Remote testing extends your reach to your users; Choosing the right method is a balancing act; Chapter 3 Big U and little u usability; Introducing big U and little u usability; Using a user-centered design process; Opening your toolkit and seeing what's there; Choosing heuristic evaluation from the toolkit; Conducting a heuristic evaluation; Comparing the results from heuristic evaluation and usability testing Putting both methods together: The 1-2 punchCost-justifying usability; Case Study: Heuristic evaluation of Holiday Inn China website; Chapter 4 Understanding users and their goals; People are goal-oriented; When people use the web, they bring their experience and expectations; Personas help you get to know your users; Scenarios tell the story of your users' goals; Chapter 5 Planning for usability testing; Scheduling the planning meeting; Writing the test plan; Case Study: Test plan for Holiday Inn China website usability study; Chapter 6 Preparing for usability testing Recruiting participantsAssigning team roles and responsibilities; Developing team checklists; Writing the moderator's script; Preparing or using other forms; Creating questionnaires; Using standard post-test questionnaires; Creating or using qualitative feedback methods; Testing the test; Case Study: Sample test materials for Holiday Inn China website usability study; Chapter 7 Conducting a usability test; Setting up for testing; Meeting, greeting, briefing; Being an effective and unbiased moderator; Managing variations on the theme of testing Providing help or customer support during testingLogging observations; Handling observers and visitors; Working solo; Case Study: Session log from Holiday Inn China website usability study; Chapter 8 Analyzing the findings; What did we see?; What does it mean?; What should we do about it?; Case Study: Findings analysis from Holiday Inn China website usability study; Chapter 9 Reporting the findings; Following Aristotle's advice; Preparing the message for the medium; Writing an informal memo report; Writing a formal report; Presenting the findings; Presenting post-task and post-test results Making recommendations |
| Record Nr. | UNINA-9910479860103321 |
Barnum Carol M
|
||
| Burlington, MA, : Morgan Kaufmann Publishers, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum
| Usability testing essentials [[electronic resource] ] : ready, set-- test / / Carol Barnum |
| Autore | Barnum Carol M |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Burlington, MA, : Morgan Kaufmann Publishers, 2010 |
| Descrizione fisica | 1 online resource (405 p.) |
| Disciplina |
004.01/9
004.019 |
| Soggetto topico |
User interfaces (Computer systems) - Testing
Web-based user interfaces - Testing Human-computer interaction |
| ISBN |
1-282-87903-0
9786612879036 0-12-378553-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; Usability Testing Essentials; Copyright page; Contents; Foreword; Acknowledgments; About the author; Image credits and permissions; Introduction: Getting started guide; Usability is invisible; U R usability; How to use this book; But wait, there's more on the companion website; Chapter 1 Establishing the essentials; Focus on the user, not the product; Start with some essential definitions; Know when to conduct small studies; Know how to conduct small studies; Know when to conduct large studies; Think of usability testing as hill climbing; Chapter 2 Testing here, there, everywhere
Testing in a lab offers some benefitsFormal labs can cost a lot, or not; Informal labs can be set up anywhere at very little cost; Field testing gets you into the world of your users; Remote testing extends your reach to your users; Choosing the right method is a balancing act; Chapter 3 Big U and little u usability; Introducing big U and little u usability; Using a user-centered design process; Opening your toolkit and seeing what's there; Choosing heuristic evaluation from the toolkit; Conducting a heuristic evaluation; Comparing the results from heuristic evaluation and usability testing Putting both methods together: The 1-2 punchCost-justifying usability; Case Study: Heuristic evaluation of Holiday Inn China website; Chapter 4 Understanding users and their goals; People are goal-oriented; When people use the web, they bring their experience and expectations; Personas help you get to know your users; Scenarios tell the story of your users' goals; Chapter 5 Planning for usability testing; Scheduling the planning meeting; Writing the test plan; Case Study: Test plan for Holiday Inn China website usability study; Chapter 6 Preparing for usability testing Recruiting participantsAssigning team roles and responsibilities; Developing team checklists; Writing the moderator's script; Preparing or using other forms; Creating questionnaires; Using standard post-test questionnaires; Creating or using qualitative feedback methods; Testing the test; Case Study: Sample test materials for Holiday Inn China website usability study; Chapter 7 Conducting a usability test; Setting up for testing; Meeting, greeting, briefing; Being an effective and unbiased moderator; Managing variations on the theme of testing Providing help or customer support during testingLogging observations; Handling observers and visitors; Working solo; Case Study: Session log from Holiday Inn China website usability study; Chapter 8 Analyzing the findings; What did we see?; What does it mean?; What should we do about it?; Case Study: Findings analysis from Holiday Inn China website usability study; Chapter 9 Reporting the findings; Following Aristotle's advice; Preparing the message for the medium; Writing an informal memo report; Writing a formal report; Presenting the findings; Presenting post-task and post-test results Making recommendations |
| Record Nr. | UNINA-9910785144803321 |
|
Barnum Carol M
|
||
| Burlington, MA, : Morgan Kaufmann Publishers, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||