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Creating experience value in tourism / / edited by Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal ; contributors, Levent Altinay [and twenty-nine others]
| Creating experience value in tourism / / edited by Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal ; contributors, Levent Altinay [and twenty-nine others] |
| Pubbl/distr/stampa | Wallingford, England ; ; Boston, Massachusetts : , : CABI, , 2014 |
| Descrizione fisica | 1 online resource (288 p.) |
| Disciplina |
338.4
338.4791 |
| Soggetto topico |
Tourism - Psychological aspects
Tourists - Attitudes Tourists - Psychology |
| ISBN | 1-78064-349-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Contributors; Preface; 1. Co-creation of Tourist Experience: Scope, Definition and Structure; 2. Dynamic Drivers of Tourist Experiences; 3. Tourist Experience Value: Tourist Experience and Life Satisfaction; 4. Conceptualization of Value Co-creation in the Tourism Context; 5. Why, Oh Why, Oh Why, Do People Travel Abroad?; 6. Revisiting Self-congruity Theory in Travel and Tourism; 7. Moving People: A Conceptual Framework for Understanding How Visitor Experiences can be enhanced by Mindful Attention to Interest; 8. Co-creation of Experience Value: A Tourist Behaviour Approach
9. Authenticity as a Value Co-creator of Tourism Experiences10. Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontline; 11. Approaches for the Evaluation of Visitor Experiences at Tourist Attractions; 12. Storytelling in a Co-creation Perspective; 13. Tourist Information Search: A DIY Approach to Creating Experience Value; 14. Co-creation of Value and Social Media: How?; 15. Prices and Value in Co-produced Hospitality and Tourism Experiences; 16. Value Creation: A Tourism Mobilities Perspective 17. Guide Performance: Co-created Experiences for Tourist Immersion18. Value Creation and Co-creation in Tourist Experiences: An East Asian Cultural Knowledge Framework Approach; 19. Challenges and Future Research Directions; Index; A; B; C; D; E; F; G; H; I; J; L; M; N; O; P; Q; R; S; T; U; V; W |
| Record Nr. | UNINA-9910627286503321 |
| Wallingford, England ; ; Boston, Massachusetts : , : CABI, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Enhancing customer experience in the service industry : a global perspective / / edited by Levent Altinay and Surya Poudel
| Enhancing customer experience in the service industry : a global perspective / / edited by Levent Altinay and Surya Poudel |
| Pubbl/distr/stampa | Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2015 |
| Descrizione fisica | 1 online resource (283 p.) |
| Disciplina | 658.812 |
| Soggetto topico |
Customer services - Management
Service industries - Customer services Service industries |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4438-8619-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910460532703321 |
| Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Enhancing customer experience in the service industry : a global perspective / / edited by Levent Altinay and Surya Poudel
| Enhancing customer experience in the service industry : a global perspective / / edited by Levent Altinay and Surya Poudel |
| Pubbl/distr/stampa | Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2015 |
| Descrizione fisica | 1 online resource (283 p.) |
| Disciplina | 658.812 |
| Soggetto topico |
Customer services - Management
Service industries - Customer services Service industries |
| ISBN | 1-4438-8619-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910797801603321 |
| Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Enhancing customer experience in the service industry : a global perspective / / edited by Levent Altinay and Surya Poudel
| Enhancing customer experience in the service industry : a global perspective / / edited by Levent Altinay and Surya Poudel |
| Pubbl/distr/stampa | Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2015 |
| Descrizione fisica | 1 online resource (283 p.) |
| Disciplina | 658.812 |
| Soggetto topico |
Customer services - Management
Service industries - Customer services Service industries |
| ISBN | 1-4438-8619-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910820061403321 |
| Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Internationalization of service firms [[electronic resource] /] / guest editors Levent Altinay and Angela Roper
| Internationalization of service firms [[electronic resource] /] / guest editors Levent Altinay and Angela Roper |
| Pubbl/distr/stampa | Bradford, : Emerald Group Press, c2007 |
| Descrizione fisica | 109 p |
| Altri autori (Persone) |
AltinayLevent
RoperAngela |
| Collana | International journal of service industry management |
| Soggetto topico |
Service industries - Management
Globalization |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-92887-5
9786610928873 1-84663-407-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910451281403321 |
| Bradford, : Emerald Group Press, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Internationalization of service firms [[electronic resource] /] / guest editors Levent Altinay and Angela Roper
| Internationalization of service firms [[electronic resource] /] / guest editors Levent Altinay and Angela Roper |
| Pubbl/distr/stampa | Bradford, : Emerald Group Press, c2007 |
| Descrizione fisica | 109 p |
| Altri autori (Persone) |
AltinayLevent
RoperAngela |
| Collana | International journal of service industry management |
| Soggetto topico |
Service industries - Management
Globalization |
| ISBN |
1-280-92887-5
9786610928873 1-84663-407-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910783908703321 |
| Bradford, : Emerald Group Press, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Internationalization of service firms [[electronic resource] /] / guest editors Levent Altinay and Angela Roper
| Internationalization of service firms [[electronic resource] /] / guest editors Levent Altinay and Angela Roper |
| Pubbl/distr/stampa | Bradford, : Emerald Group Press, c2007 |
| Descrizione fisica | 109 p |
| Altri autori (Persone) |
AltinayLevent
RoperAngela |
| Collana | International journal of service industry management |
| Soggetto topico |
Service industries - Management
Globalization |
| ISBN |
1-280-92887-5
9786610928873 1-84663-407-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910827357703321 |
| Bradford, : Emerald Group Press, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Planning and managing sustainability in tourism : empirical studies, best-practice cases and theoretical insights / / Anna Farmaki, Levent Altinay, Xavier Font, editors
| Planning and managing sustainability in tourism : empirical studies, best-practice cases and theoretical insights / / Anna Farmaki, Levent Altinay, Xavier Font, editors |
| Pubbl/distr/stampa | Cham, Switzerland : , : Springer Nature Switzerland AG, , [2022] |
| Descrizione fisica | 1 online resource (258 pages) |
| Disciplina | 338.927 |
| Collana | Tourism, hospitality & event management |
| Soggetto topico |
Sustainable development
Tourism |
| ISBN | 3-030-92208-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Preface -- References -- Contents -- Editors and Contributors -- List of Figures -- List of Tables -- Circular Economy: A Paradigm to Critically Rethink Sustainability in Tourism and Hospitality -- 1 Introduction -- 2 The Circular Economy and the Paradigm of `Circularity´ in Tourism and Hospitality -- 3 Rethinking Sustainability Through the Circular Economy Paradigm: Implications and Scenarios -- 4 Conclusion -- References -- From Aspirations to Applications: The SDGs and the Role of Indicators in the Measurement of Sustainable Tourism -- 1 Introduction -- 2 The Governance of Instruments -- 3 Tourism and the SDGs: A Governance Instrument Perspective -- 4 What Future for the SDGs and Tourism Indicators? -- 5 Conclusions -- References -- Stories of Sustainability in Tourism -- 1 Introduction -- 2 A Stories Model of Tourism Destinations -- 2.1 Stories and Tourist Experiences -- 2.2 Stories and Sustainability -- 2.3 Stories in Interpretation and Visitor Management -- 2.4 Co-creating Stories -- 3 Features of Effective Stories -- 4 Principles for Design and Use of Stories for Sustainability in Tourism Experience Opportunities -- 5 Notes of Caution -- 6 Conclusion: Sustainable Tourism Futures COVID and Beyond -- References -- The Interface Between Sustainability and Technology in Tourism: A Transformative Learning Perspective -- 1 Introduction -- 2 Transformative Learning Theory -- 3 An Interface of Technology and Sustainability in Tourism and Hospitality -- 3.1 Trigger -- 3.2 Appraisal -- 3.3 Exploration -- 3.4 Alternatives -- 3.5 Integration -- 4 Conclusion -- References -- Social Entrepreneurship in Tourism, Hospitality and Events: A State of the Art -- 1 Introduction -- 2 Literature Review -- 3 Method -- 4 Findings -- 4.1 Publication Channels -- 4.2 Articles by Region -- 4.3 Theoretical Perspectives -- 4.4 Research Methods.
4.5 Thematic Areas -- 5 Discussion -- 6 Research Agenda -- 6.1 Thematic Domain -- 6.2 Theoretical Domain -- 6.3 Contextual Domain -- 6.4 Methodological Domain -- 7 Conclusion -- References -- Relational Food Festivals: Building Space for Multidimensional Collaboration Among Food Producers -- 1 Introduction -- 2 Literature Review -- 2.1 The Importance of Food Festivals in Building Relationships and Partnerships -- 2.2 The Nature and Benefits of Cooperation -- 2.3 Managing a Food Festival as a Factor in Building Cooperation -- 2.4 Study Context -- 3 Data Collection and Methods -- 4 Results -- 4.1 Visitors Sample -- 4.2 Exhibitors (Vendors) Sample -- 5 Discussion -- 6 Conclusion -- References -- Local Focus: Farmers´ Markets as an Approach to Sustainable Tourism -- 1 Introduction -- 2 Sustainable Tourism Alternatives: Slow Tourism and Proximity Tourism -- 2.1 Slow Food, Slow Tourism -- 2.2 Food and Proximity Tourism -- 3 Farmers´ Markets and Tourism -- 4 Farmers´ Market, Food Tourism, and Sustainability -- 5 Case Study -- 6 Methodology -- 6.1 Farmers´ Markets Attendees: A Snapshot of Findings -- 6.2 Visitors -- 6.3 Proximity Tourists -- 7 Discussion -- 8 Conclusion -- References -- Social Sustainability, Peacefulness and Inclusivity at Music Festivals: Illustrative Cases from the Basque Country (Spain) -- 1 Introduction -- 2 Literature Review -- 2.1 Social Sustainability -- 2.2 The Relevance of Affective Response in Live Music Experiences -- 2.3 Emotions and Music -- 3 Methodology -- 3.1 Survey -- 3.2 Semi-structured Interviews -- 3.3 Visual Ethnography -- 3.4 Data Analysis -- 4 Results -- 4.1 Peacefulness and Tension: Specific Emotions Depending on Music Festival Type -- 4.2 Inclusivity: Cultural Impacts on Social Cohesion and Social Integration by Festival Type -- 5 Discussion -- 6 Conclusions -- References. Sustainable Tourism and Community Well-Being: A Situation Analysis Using Participative Action Research -- 1 Introduction -- 2 Background to the Study -- 2.1 Community Participation in Tourism -- 2.2 Community Capitals Framework -- 3 Methodology -- 3.1 Study Setting -- 4 The Development and Application of the Situation Analysis Research Tools -- 5 Discussion and Conclusions -- References -- Local Sustainable Development and Cultural Tourist Routes -- 1 Introduction -- 2 Literature Review -- 3 The Case Study Area: Archanes Village -- 4 Methodology -- 4.1 Cultural Route Evaluation Model Methodology (CREM) -- 4.2 Methodology for Assessing the Cultural Tourism Potential of Cultural Heritage Sites -- 5 Empirical Findings -- 5.1 Results of Cultural Route Evaluation Model Methodology (CREM) -- 5.2 Results from the Assessment of the Cultural Tourism Route -- 6 Discussion and Conclusions -- References -- The Role of the Local Community in Sustainable Cultural Tourism -- 1 Introduction -- 2 Literature Review -- 2.1 Cultural Tourism -- 2.2 Sustainability and Cultural Tourism -- 2.3 Community Participation for Achieving Sustainable Cultural Tourism -- 3 Methodology -- 3.1 Study Context -- 3.2 Data Collection -- 3.3 Data Analysis -- 4 Findings and Discussion -- 4.1 Perceptions of Sustainable Development -- 4.2 Importance of Implementing Sustainability in Cultural Tourism -- 4.3 Financial Benefits Due to the Presence of Tourists -- 4.4 Promotion of Culture: Protection of Monuments -- 4.5 Nature Protection -- 4.6 Maintaining Social Order -- 4.7 Citizens´ Contribution: Incentives -- 5 Conclusion and Implications -- References -- Sustainable Development and Gender Equality: Empowerment Through Solo Female Travel Experiences -- 1 Introduction -- 2 Literature Review -- 2.1 Women Empowerment -- 2.2 Women Empowerment Through Solo Female Travel -- 2.2.1 Motives to Travel. 2.2.2 Constraints to Solo Female Travelling -- 2.2.3 Risks Facing Women on Their Travels -- 2.2.4 Negotiating Risks and Constraints -- 3 Methodology -- 3.1 Sampling and Procedures -- 4 Findings -- 4.1 Motivation to Travel -- 4.2 Constraints and Risks -- 4.3 Negotiation Strategies -- 4.4 Empowerment -- 5 Conclusion and Implications -- 5.1 Theoretical Implications -- 5.2 Practical Implications -- References -- Brand Bhutan and the Political Economy of Sustainable Tourism Development -- 1 Introduction -- 2 Literature Review -- 2.1 Political Economy of Tourism Development -- 2.2 Tourism, Sustainability, and Sustainable Development -- 3 Study Context: Sustainable Tourism Development in Bhutan -- 4 Methodology -- 5 Findings -- 5.1 Regional Inequities -- 5.2 Tour Operators -- 5.3 Hotels -- 5.4 Village Home Stay (VHS) -- 6 Discussion and Conclusions -- References -- The Sustainability of Non-Timber Forest Products (NTFPs) and Sociobiodiversity in Rural Brazil Through Community-based Tourism -- 1 Introduction -- 2 Methods -- 2.1 Characterization of NTFPs Extractivism Landscapes -- 2.2 Reviewing Social, Technological, Economic, Environmental, Political and Values of CBT Initiatives -- 2.3 Mapping Sociobiodiversity Tourism Hotspots -- 2.3.1 Data Collection -- 2.3.2 Spatial Datasets -- 2.3.3 Qualitative and Quantitative Weights -- 2.3.4 Spatial Explicit Modeling -- 2.3.5 Assessing Human Capital and Institutional Capacity -- 3 Results -- 3.1 NTFPs Extractivism Landscapes in Brazilian Biomes -- 3.2 STEEPV of CBT Initiatives: Case Studies -- 3.3 Spatial Explicit Sociobiodiversity Tourism Hotspots -- 4 Discussion -- 4.1 Implications for Planning and Governance in Sociobiodiversity Tourism Hotspots -- 5 Conclusion -- References. |
| Record Nr. | UNINA-9910559398103321 |
| Cham, Switzerland : , : Springer Nature Switzerland AG, , [2022] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Qualitative research in hospitality and tourism [[electronic resource] /] / guest editors, Amit Sharma and Levent Altinay
| Qualitative research in hospitality and tourism [[electronic resource] /] / guest editors, Amit Sharma and Levent Altinay |
| Pubbl/distr/stampa | [Bradford], : Emerald, [2012] |
| Descrizione fisica | 1 online resource (149 p.) |
| Disciplina | 338.4791 |
| Altri autori (Persone) |
SharmaAmit
AltinayLevent |
| Collana | International journal of contemporary hospitality management |
| Soggetto topico |
Hospitality industry
Tourism |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-78190-145-7
1-283-99113-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; EDITORIAL ADVISORY BOARD; Editorial; Guest editorial; Use of qualitative research in foodservice organizations; Investigative management and consumer research on the internet; Structure and process modeling of seemingly unstructured leisure-travel decisions and behavior; Using focus groups as a tool to develop a hospitality work-life research study; Consulting the oracle?; Beyond consensus: an alternative use of Delphi enquiry in hospitality research; How to promote cooperation in the hospitality industry
Reflecting on a phenomenological study of creativity and innovation in haute cuisineBook review |
| Record Nr. | UNINA-9910453062303321 |
| [Bradford], : Emerald, [2012] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Qualitative research in hospitality and tourism / guest editors, Amit Sharma and Levent Altinay
| Qualitative research in hospitality and tourism / guest editors, Amit Sharma and Levent Altinay |
| Pubbl/distr/stampa | [Bradford], : Emerald, [2012] |
| Descrizione fisica | 1 online resource (149 p.) |
| Disciplina | 338.4791 |
| Altri autori (Persone) |
SharmaAmit
AltinayLevent |
| Collana | International journal of contemporary hospitality management |
| Soggetto topico |
Hospitality industry
Tourism |
| ISBN |
1-78190-145-7
1-283-99113-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; EDITORIAL ADVISORY BOARD; Editorial; Guest editorial; Use of qualitative research in foodservice organizations; Investigative management and consumer research on the internet; Structure and process modeling of seemingly unstructured leisure-travel decisions and behavior; Using focus groups as a tool to develop a hospitality work-life research study; Consulting the oracle?; Beyond consensus: an alternative use of Delphi enquiry in hospitality research; How to promote cooperation in the hospitality industry
Reflecting on a phenomenological study of creativity and innovation in haute cuisineBook review |
| Record Nr. | UNINA-9910779587703321 |
| [Bradford], : Emerald, [2012] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
