Six sigma in HR transformation [[electronic resource] ] : achieving excellence in service delivery / / Mircea Albeanu and Ian Hunter with Jo Radford
| Six sigma in HR transformation [[electronic resource] ] : achieving excellence in service delivery / / Mircea Albeanu and Ian Hunter with Jo Radford |
| Autore | Albeanu Mircea |
| Pubbl/distr/stampa | Farnham, U.K., : Gower, 2010 |
| Descrizione fisica | 1 online resource (143 p.) |
| Disciplina | 658.562 |
| Altri autori (Persone) |
HunterIan
RadfordJo |
| Collana | The Gower HR transformation series |
| Soggetto topico |
Service industries - Quality control
Consumer satisfaction - Statistical methods |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-351-89987-2
1-283-14882-X 9786613148827 0-566-09165-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; List of Figures; List of Tables; 1 Introduction; 2 Six SigmaTeams, Projects and Techniques; 3 Six Sigma Methodologies; 4 Lessons Learned from Delivering High Impact Six Sigma Projects; Appendix 1 Example Project Charter; Appendix 2 Software Packages Used for Six Sigma Projects; Appendix 3 List of Useful Statistical Formulas; Further Reading |
| Record Nr. | UNINA-9910456289703321 |
Albeanu Mircea
|
||
| Farnham, U.K., : Gower, 2010 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Six sigma in HR transformation [[electronic resource] ] : achieving excellence in service delivery / / Mircea Albeanu and Ian Hunter with Jo Radford
| Six sigma in HR transformation [[electronic resource] ] : achieving excellence in service delivery / / Mircea Albeanu and Ian Hunter with Jo Radford |
| Autore | Albeanu Mircea |
| Pubbl/distr/stampa | Farnham, U.K., : Gower, 2010 |
| Descrizione fisica | 1 online resource (143 p.) |
| Disciplina | 658.562 |
| Altri autori (Persone) |
HunterIan
RadfordJo |
| Collana | The Gower HR transformation series |
| Soggetto topico |
Service industries - Quality control
Consumer satisfaction - Statistical methods |
| ISBN |
1-351-89987-2
1-283-14882-X 9786613148827 0-566-09165-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; List of Figures; List of Tables; 1 Introduction; 2 Six SigmaTeams, Projects and Techniques; 3 Six Sigma Methodologies; 4 Lessons Learned from Delivering High Impact Six Sigma Projects; Appendix 1 Example Project Charter; Appendix 2 Software Packages Used for Six Sigma Projects; Appendix 3 List of Useful Statistical Formulas; Further Reading |
| Record Nr. | UNINA-9910781152203321 |
Albeanu Mircea
|
||
| Farnham, U.K., : Gower, 2010 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||