Ethics and accountable governance in Africa's public sector . Volume 2 : mapping a path for the future / / edited by Kemi Ogunyemi, Isaiah Adisa, Robert E. Hinson |
Pubbl/distr/stampa | Cham, Switzerland : , : Palgrave Macmillan, , [2022] |
Descrizione fisica | 1 online resource (196 pages) |
Disciplina | 929.605 |
Collana | Palgrave Studies of Public Sector Management in Africa |
Soggetto topico | Corporate governance |
ISBN | 3-031-04325-1 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Intro -- Contents -- Notes on Contributors -- List of Figures -- 1: Leadership and Policy Implementation for Good Governance in Africa -- Introduction -- Leadership in Africa -- Leadership and Accountable Governance in Africa -- The Issue of Policy Implementation -- Structure of the Book -- References -- 2: Challenges to Building Ethics in Public Service in Africa -- Introduction -- Research Methodology -- Systematic Literature Review -- Ethics in the Public Service in Africa -- Challenges to Building Ethics in the Public Service in Africa -- How Then Can Public Service Ethics Be Built in Africa? -- Discussion of Findings from Interview -- Conclusion -- Recommendation -- References -- Online Sources -- 3: Corporate Governance in Zimbabwe's Local Authorities: A Void in the Devolution Path -- Introduction -- Corporate Governance and Devolution Defined and Contextualised -- Setting the Scene: The Performance of Zimbabwe's Local Governments -- Power Politics and Excessive Central Government Supervision -- Multiple Accountability Lines -- The Capacity, Capability and Calibre of Councillors -- Recommendations -- Conclusion -- References -- 4: The Role of Ethical Orientation in Promoting Project Performance in African Universities -- Introduction -- Theoretical Viewpoints -- Ethical Orientation -- Deontology -- Teleology -- Project Performance -- The Relationship between Ethical Orientation and Project Performance -- Methodology -- Research Design -- The Study Population and Sample Size -- Data Collection Instrument -- Findings and Discussion -- The Relationship between Ethical Orientation and Project Performance -- Conclusion -- Recommendations -- Limitations to the Study -- References -- 5: Managing Tanzania Public Service Integrity in the Digital Era Within a Governance Framework: Opportunities, Challenges and Future Needs -- Introduction.
The Historical Development of Integrity Management in the Tanzania Public Service -- The Public Service Integrity Management Framework -- The Public Service Anti-corruption and Integrity Promotion Bodies -- The Digital Technology, a Change Catalyst -- Opportunities and Challenges of the Digital Era on Tanzania Public Service Integrity Management -- Opportunities of the Digital Era on Tanzania Public Service Integrity Management -- Challenges of the Digital Era on Tanzania Public Service Integrity Management -- The Future Needs for Public Service Integrity Management in the Digital Era -- Conclusion -- References -- 6: Which Ethics for Building Public Service Ethics in Africa? -- Introduction -- Context -- Ethics Standards and Integrity from Global Institutions -- Legal Frameworks Shaped by Global Policy -- Deficit of Ethics in Africa's Regions -- Principles of Public Service and Principles of Ethics -- Ethical Principles, Law, and Building Up Institutional Integrity -- Ethics and Integrity Legal Frameworks, Codes of Ethics, and Their Limits -- Pillars of a Culture of Integrity -- Ethics in the Judicial Sector in Kenya -- Legislation -- The Judicial Code of Ethics -- Recommendations -- Conclusion -- Summary with Key Messages -- References -- 7: Imperatives of Anti-corruption Initiatives in Enhancing Public Service Delivery in Africa -- Introduction -- Theoretical Framework -- Collective Action Theory -- Institutional Theory -- Various Anti-corruption Initiatives in Africa -- Adoption of Anti-corruption Legislative Measures -- Algeria -- Ethiopia -- Ghana -- Kenya -- Nigeria -- Senegal -- South Africa -- Uganda -- Model Anti-corruption Initiatives Aimed at Strengthening Public Administration in Africa -- Algeria -- Ethiopia -- Ghana -- Kenya -- Nigeria -- Senegal -- South Africa -- Uganda -- Corruption and Africa's Public Administration -- Conclusion. Recommendation -- References -- 8: The Role of Non-governmental and Civil Society Actors in Public Sector Ethical Compliance -- Introduction -- Civil Society in the African Context -- Good Governance and Ethical Compliance of the Public Sector in Africa -- Rule of Law: Social Justice and Basic Human Rights -- Accountability and Transparency -- Improving State Performance -- Promotion of Popular Participation in Public Policy Making -- Occupy Nigeria 2012: The Case of Fuel Subsidy Removal -- Recommendations -- Conclusion -- References -- 9: Digital Innovation Towards Sustainable Public Sector Administration in Africa -- Introduction -- Sustainable Public Administration -- Digital Innovation -- Digital Innovation in Public Administration -- Application of Public Sector Digital Innovation in Africa -- Nigeria (West Africa) -- Kenya (East Africa) -- South Africa (South Africa) -- Egypt (North Africa) -- Cameroon (Central Africa) -- Ethical Challenges and Barriers to Digital Innovation of the Public Administration System in Africa -- Security -- Cost -- Privacy -- Sustainable Development Opportunities -- Digital Inclusion -- Institutional Reform -- Conclusion -- References -- 10: Achieving Responsible Leadership and Governance in Africa's Public Institutions -- Introduction -- Revealed Issues, Gaps and Growth Opportunities -- Actionable Framework for Leadership, Governance and Accountability in Africa -- Conclusions -- References -- Index. |
Record Nr. | UNINA-9910616201903321 |
Cham, Switzerland : , : Palgrave Macmillan, , [2022] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Ethics and accountable governance in Africa's public sector . Volume 1 : ethical compliance and institutional performance / / edited by Kemi Ogunyemi, Isaiah Adisa, and Robert E. Hinson |
Pubbl/distr/stampa | Cham, Switzerland : , : Palgrave Macmillan, , [2022] |
Descrizione fisica | 1 online resource (214 pages) |
Disciplina | 352.367096 |
Collana | Palgrave Studies of Public Sector Management in Africa |
Soggetto topico |
Public administration
Corporate governance |
ISBN | 3-030-95394-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Intro -- Foreword -- Part I: Ethics and Ethical Compliance -- Part II: Governance and Public Sector Performance -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- Part I: Ethics and Ethical Compliance -- 1: Ethics and Accountable Governance in Africa: An Introduction -- Introduction -- Ethics and Accountable Governance in Africa -- Issues and Trends -- Conclusion -- References -- 2: Ethical Dilemmas and the Changing Reality in Africa's Public Sector -- Introduction -- The Concept and Theories of Ethics -- Ethics -- Ethical Theories -- Ethical Dilemma -- Research Methods -- Overview of the African Public Sector -- Factors That Are Changing the Reality of the African Public Sector -- Ethical Dilemmas in the African Public Sector -- Encountering Aggressive Clients -- Encountering Disillusioned Colleagues -- Derogatory Talk in the Office -- Conclusion and Recommendations -- References -- 3: Conflict of Interest in Public Sector Organisations in Africa: Reflections on the Ghanaian, South-African and Kenyan Situation -- Introduction -- What Is a Conflict of Interest? -- Conflicts of Interest and Corruption -- Efforts by the Ghanaian Government to Address the Menace of Conflict of Interest -- Some Cases of Conflict of Interest in Ghana -- Case 1: Conflict of Interest by the CEO of the Public Procurement Authority of Ghana -- Case 2: Allegation of Conflict of Interest Against the Finance Minister (Mr Ken Ofori-Atta) -- Case 3: Conflict of Interest Allegation Against Dr Richard Anane (MP) and Minister of Roads and Transport -- Case 4: Conflict of Interest and Bribery Allegation Against President Mahama on Ford Expedition Gift -- Some Conflict of Interest Situations in South Africa -- Case 1: Conflict of Interest Against Karen Killian (Employee) by Browns, The Diamond Store (Employer).
Case 2: Conflict of Interest Case Between Andre Herholdt and Nedbank Ltd and Congress of SA Trade Unions -- Some Conflict of Interest Cases from Kenya -- Case 1: Conflict of Interest-The Case of State Officers -- Case 2: Conflict of Interest Case Against MOSES Kasaine Lenokulal and Orxy Service Station by Ethics and Anti-Corruption Commission -- Discussion, Implications and Recommendations -- Addressing Conflict of Interest from a Social Marketing Perspective -- Conclusion -- References -- 4: The Subversion of the South African Public Accountability Ethics Codes of Conduct in the Name of Disaster Management During COVID-19 Pandemic -- Introduction -- The Management of Disasters Internationally -- Code of Conduct and Code of Ethics to Curb Public Service Corruption in South Africa -- COVID-19 Emergency Procurement Aligned to the Disaster Management Act 57 of 2002 -- A Case of COVID-19 PPE Procurement Corruption in South Africa's Public Sector -- Conclusion and Recommendations -- References -- 5: 'Thuma Mina' as a New Ethic of Public Service Accountability in South Africa -- Introduction -- Thuma Mina: Its Genesis, Roots, and Popularity -- Thuma Mina: Taking Stock of Its Spirit, Ethics, and Ethos -- Thuma Mina: Its Salient Ethical Traits for South African Public Service Leaders -- Thuma Mina: Its Initial Critical Performance Impact Assessment -- Conclusion -- References -- Part II: Governance and Public Sector Performance -- 6: African Ethics and Public Governance: Nepotism, Preferential Hiring, and Other Partiality -- Introduction -- Impartialism Versus Partialism -- African Moral Theory -- Against Strong Partialism -- Against Impartialism -- Conclusion -- References -- 7: Anti-corruption Initiatives in Africa's Public Sector -- Introduction -- Corruption in Africa's Public Organisations: A Holistic Assessment -- Culture of Corruption. Lack of Effective Leadership -- Personal Bias of Administrative Leaders -- Political Patronage -- Harsh Economic Conditions -- Decline in Ethical Values -- Heavy Social Dependency Structures -- Anti-corruption Instruments -- African Union Convention on Preventing and Combating Corruption (AUCPCC) -- United Nations Convention Against Corruption (UNCAC) -- Similarities Between the AUCPCC and the UNCAC -- Anti-corruption Ecosystems -- Regional Anti-corruption Initiatives -- Evidence from Southern Africa -- The Southern African Development Community (SADC) Protocol Against Corruption -- Evidence from Eastern Africa -- The East African Community (EAC) Draft Protocol on Preventing and Combating Corruption -- Evidence from Western Africa -- Economic Community of West African States (ECOWAS) Protocol on the Fight Against Corruption -- Evidence from Northern Africa -- The MENA-OECD Initiative -- Evidence from Central Africa -- African Organisation of English-Speaking Supreme Audit Institutions (AFROSAI-E) -- A Mini Case Study of Ghana -- Recommendations -- Conclusion -- References -- 8: Public Service Performance Management -- Introduction -- Performance-Related Pay and Public Service Performance Management -- Public Service Motivation and Corruption -- New Public Management, Digital Era Governance and Civil Reforms -- Management Practices of Bureaucrats in African Countries Such as Nigeria, Ghana, and Uganda -- Nigeria -- Ghana -- Uganda -- Recommendations -- Conclusion -- References -- 9: Leveraging Public Service Performance Management to Enhance Public Service Delivery: A Contemporary Perspective -- Introduction -- Performance Management Challenges in Public Service in Africa -- Leveraging Performance Management to Improve the Efficiency of Public Service in Africa -- Improving the Efficiency of Public Service in Africa: The Way Forward -- Conclusion. References -- 10: Accountable Governance and Ethical Practice in Africa's Public Sector: Mapping a Path for the Future -- Introduction -- Key Governance Gaps Identified -- Towards Better Governance: Actionable Solutions -- Conclusion -- Index. |
Record Nr. | UNINA-9910574077203321 |
Cham, Switzerland : , : Palgrave Macmillan, , [2022] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Green Marketing and Management in Emerging Markets : The Crucial Role of People Management in Successful Implementation / / edited by Robert E. Hinson, Ogechi Adeola, Isaiah Adisa |
Edizione | [1st ed. 2021.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2021 |
Descrizione fisica | 1 online resource (186 pages) |
Disciplina |
658.30091724
658.802 |
Collana | Palgrave Studies of Marketing in Emerging Economies |
Soggetto topico |
Marketing
Personnel management International economic integration Globalization Human Resource Management Emerging Markets and Globalization |
ISBN | 3-030-73007-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Chapter 1: Green Business Practices in Emerging Economies, Ayentimi, D.T., Nyarkoh, B. J, and Kuuyelleh, E. N. University of Tasmani -- Chapter 2: Green Business Practices in Emerging Economies, Ayentimi, D.T., Nyarkoh, B. J, and Kuuyelleh, E. N., University of Tasmania, Australia -- Chapter 3: Green Human Resources Management as an Innovation Mechanism, Yvonne Ayerki Lamptey, University of Ghana Business School -- Chapter 4: Treating and Managing People the Green Way, Professor Anna-Marie (A.M.F.) Pelser, North-West University, Faculty of Economic and Management Sciences, South Africa -- Chapter 5: Exploring the Interrelationships between Green People Management, Internal Communications and Employee Engagement, Kuuyelleh, E. N., Ayentimi, D.T. and Abadi, H. A., University of Tasmania -- Chapter 6: Green People Management Practices and Its Implementation in Green Marketing Firms in China, Dr. Helen Song-Turner Dr. Damian Morgan, Federation University Australia -- Chapter 7: Conclusion and Implications for Theoretical Development, Policy Formulation and Firm Managerial Decision Making , Hinson R, Adeola O, Adisa I - University of Ghana Business School, Ghana, Lagos Business School, Nigeria; Olabisi Onabanjo University, Nigeria. |
Record Nr. | UNINA-9910502614403321 |
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2021 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Green marketing in emerging economies : a communications perspective / / edited by Emmanuel Mogaji |
Pubbl/distr/stampa | Cham, Switzerland : , : Palgrave Macmillan, , [2022] |
Descrizione fisica | 1 online resource (289 pages) |
Disciplina | 658.802 |
Collana | Palgrave Studies of Marketing in Emerging Economies |
Soggetto topico |
International business enterprises
Green marketing |
Soggetto non controllato |
Commerce
Business & Economics |
ISBN | 3-030-82572-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910522995103321 |
Cham, Switzerland : , : Palgrave Macmillan, , [2022] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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New Public Management in Africa : Contemporary Issues |
Autore | Hinson Robert E |
Pubbl/distr/stampa | Cham : , : Springer International Publishing AG, , 2021 |
Descrizione fisica | 1 online resource (343 pages) |
Disciplina | 351.6 |
Altri autori (Persone) |
MadichieNnamdi
AdeolaOgechi Nyigmah BawoleJustice AdisaIsaiah AsamoahKwame |
Collana | Palgrave Studies of Public Sector Management in Africa Ser. |
Soggetto genere / forma | Electronic books. |
ISBN | 3-030-77181-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Intro -- Preface -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- List of Boxes -- 1: New Public Management in Africa: An Introduction -- Introduction -- Public Service Governance in Africa -- New Public Management and Core Issues and Themes in Africa -- Theoretical Pathway to New Public Management -- Structure of the Book -- Conclusion -- References -- 2: Market Orientation in the Public Sector: The Perspective from an Emerging Economy -- Introduction -- Background and Definition -- Methodology -- Market Orientation in the Public Sector -- Application of Market Orientation Within the African Public Sector -- Antecedents of Market Orientation in the Public Sector -- The External Environmental Factors Influencing the MO-Performance Relationship -- External and Internal Market Orientation -- Dimensions of External Market Orientation and Performance -- Internal Market Orientation Components and Organisational Performance -- Synthesising Academic Research on Public Sector Market Orientation in Africa -- Research Gaps and Direction for Future Research -- References -- 3: Leveraging Trust to Enhance the Public Sector Brand in Africa -- Introduction -- The Paradigm Shift to New Public Management and Public Value Management in Africa -- Popular Trust in African Institutions -- Corruption and Trust in the Public Sector -- Trust in Times of Uncertainty: The Case of COVID-19 -- Branding the Public Sector in Africa as Trustworthy: A Recommendation -- Conclusion -- References -- 4: The Trust Puzzle: Policy Implications for Promoting Good Governance in Africa -- Introduction -- Literature Review of Public Trust Within the Context of the New Public Management in Africa -- The Context of Trust in Public Administration and the New Public Management -- The Relevance of the New Public Administration's Trust in Government.
Utility of Veblen's Trained Incapacity and Dewey's Occupational Psychosis to Trust in NPM -- Methodology -- Findings and Discussions -- Public Trust in Politicians -- Voice, Accountability, and Public Trust -- Freedom of Expression and Trust -- Judicial Independence and Public Trust -- Approval of Democracy and Trust -- Control of Corruption and Trust in Government -- Policy Implications and Recommendations -- References -- 5: Leadership and Human Capital Management in New Public Management -- Introduction -- Literature Review -- Human Capital Management Model -- Leadership Style and NPM -- Study Methodology -- Discussions of Lessons on Leadership and HCM of NPM in Africa -- Training, Capacity Building, and Public Service Delivery in Nigeria -- Staff Level, Recruitment, and HCM Performance in Kenya -- Leadership and Performance Management in NPM, Kenya -- Public Leadership and NPM Experience in Zimbabwe -- Leadership and Accountability in NPM Experience, Zimbabwe -- Conclusion, Implications, and Recommendations -- References -- 6: Logistics in the New Public Management Framework in Africa -- Introduction -- New Public Management and the Basis for Its Development -- Theories Underpinning the Development of NPM and Their Consequences -- Public Choice Theory -- Principal-Agent Theory -- Transaction Cost Theory -- Expansion and Spread of NPM Across the Globe -- Some Benefits and Drawbacks of NPM -- Benefits of NPM -- Decentralisation -- Contracting out and Performance Contracting -- Privatisation and Public-Private Partnership -- Corporatisation -- Drawbacks of NPM -- Danger of Centralisation -- Tendency for Corruption -- Use of Private Management Technique -- Deployment of NPM Style in Logistics: Roads, Rails, and Ports of African Countries -- Nigeria -- Other African Countries. Challenges Bedevilling the Implementation and Effectiveness of NPM in African Countries -- Conclusion -- References -- 7: Contractualism in the Urban Water Policy Reforms in Ghana -- Background -- New Public Management -- Contracting Out in the Public Sector -- History of Urban Water Reform in Ghana -- NPM Reforms and Private Sector Involvement in Water Sector -- Contradictions in the Contractual Arrangement -- Collaboration with Civil Society -- Management Contract: The Aqua Vitens Rand Ltd -- Clash of Organisational Culture: GWCL Versus AVRL -- Performance Management: The AVRL -- Discussion and Concluding Remarks -- References -- 8: The New Public Management (NPM) and Outsourcing: An African Perspective -- Introduction -- The Concept of Outsourcing -- NPM: A Catalyst for Public Sector Outsourcing -- Public Sector Outsourcing: A Theoretical Framework -- Public Choice Theory -- Agency Cost Theory -- Transaction Cost Theory -- Risk Management of Outsourcing -- Strategies to Ensure Effective Outsourcing in the Public Sector -- Identify Core Competencies -- Evaluate Opportunities -- Supplier Selection -- Organise the Transition Process -- Monitor and Evaluate the Performance -- A Case on Outsourcing Vaccine Logistics to the Private Sector in Western Cape Province in South Africa -- Effective Vaccine Management -- Practical Recommendations for the Public Sector in Africa -- Conclusion -- References -- 9: Enhancing Public Sector Quality Performance Using Total Quality Management in Developing Economies -- Introduction -- The Concept of TQM -- TQM in Africa -- TQM in the Public Sector -- The Link Between NPM and TQM -- The TQM Practices -- Management Leadership -- Employee Training -- Employee Relations -- Quality Data and Reporting -- Supplier Quality management -- Product/Service Design -- Process Management -- Customer Relations Management. Quality Performance -- Cases of TQM Application in the Public Sector -- Case One: Service Improvement Plan in the South African Public Sector -- Case Two: Implementation of 5S-KAIZEN-TQM in Public Hospitals in Egypt -- Recommendations for the Public Sector in Developing Economies -- References -- 10: Public Sector Restructuring and Public-Private Partnerships in Africa -- Introduction -- Public Sector Restructuring -- Public Sector Reforms: A Fragmented Field -- Redefining the Role of the Public Sector -- NPM in Botswana -- Public-Private Partnerships -- Education Reforms in Africa -- Healthcare Reforms in Africa -- Health System Reforms in Botswana -- Health System Reforms in Seychelles -- Health System Reforms in Kenya -- Conclusions -- References -- 11: Managing Complexity in the Public Sector: The Case of African Higher Education -- Introduction -- Complex Systems Design and Public Sector Infrastructure -- Complexity in Education Reforms -- Africa and The Bologna Process -- Regionalism and the Bologna Process -- Central African Economic and Monetary Community (CEMAC) -- East African Community (EAC) -- Southern African Development Community (SADC) -- West African Monetary and Economic Union (WAMEU) -- Teacher Training for Sustainable Development -- Conclusions -- References -- Further Reading -- 12: Digitalisation and New Public Management in Africa -- Introduction -- The Upside and Downside of Digitalisation of Government Services -- Trends in the Digitalisation of Government Activities in Africa -- Digitalisation of Government Activities and Corruption in Africa -- Achieving Digitalisation of Public Sector Institutions in Africa -- The Future of Digitalisation of Government Activities -- Recommendation for African Countries -- Conclusion -- References -- 13: The New Public Management and the Way Forward in Africa -- Introduction. NPM and Contextual Issues in Africa: Lessons from the Book -- New Trends in Public Sector Management -- Implications for Public Sector Institutions in Africa -- Conclusion -- References -- Index. |
Record Nr. | UNINA-9910506383003321 |
Hinson Robert E | ||
Cham : , : Springer International Publishing AG, , 2021 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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