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Ethics and accountable governance in Africa's public sector . Volume 2 : mapping a path for the future / / edited by Kemi Ogunyemi, Isaiah Adisa, Robert E. Hinson
Ethics and accountable governance in Africa's public sector . Volume 2 : mapping a path for the future / / edited by Kemi Ogunyemi, Isaiah Adisa, Robert E. Hinson
Pubbl/distr/stampa Cham, Switzerland : , : Palgrave Macmillan, , [2022]
Descrizione fisica 1 online resource (196 pages)
Disciplina 929.605
Collana Palgrave Studies of Public Sector Management in Africa
Soggetto topico Corporate governance
ISBN 3-031-04325-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- Notes on Contributors -- List of Figures -- 1: Leadership and Policy Implementation for Good Governance in Africa -- Introduction -- Leadership in Africa -- Leadership and Accountable Governance in Africa -- The Issue of Policy Implementation -- Structure of the Book -- References -- 2: Challenges to Building Ethics in Public Service in Africa -- Introduction -- Research Methodology -- Systematic Literature Review -- Ethics in the Public Service in Africa -- Challenges to Building Ethics in the Public Service in Africa -- How Then Can Public Service Ethics Be Built in Africa? -- Discussion of Findings from Interview -- Conclusion -- Recommendation -- References -- Online Sources -- 3: Corporate Governance in Zimbabwe's Local Authorities: A Void in the Devolution Path -- Introduction -- Corporate Governance and Devolution Defined and Contextualised -- Setting the Scene: The Performance of Zimbabwe's Local Governments -- Power Politics and Excessive Central Government Supervision -- Multiple Accountability Lines -- The Capacity, Capability and Calibre of Councillors -- Recommendations -- Conclusion -- References -- 4: The Role of Ethical Orientation in Promoting Project Performance in African Universities -- Introduction -- Theoretical Viewpoints -- Ethical Orientation -- Deontology -- Teleology -- Project Performance -- The Relationship between Ethical Orientation and Project Performance -- Methodology -- Research Design -- The Study Population and Sample Size -- Data Collection Instrument -- Findings and Discussion -- The Relationship between Ethical Orientation and Project Performance -- Conclusion -- Recommendations -- Limitations to the Study -- References -- 5: Managing Tanzania Public Service Integrity in the Digital Era Within a Governance Framework: Opportunities, Challenges and Future Needs -- Introduction.
The Historical Development of Integrity Management in the Tanzania Public Service -- The Public Service Integrity Management Framework -- The Public Service Anti-corruption and Integrity Promotion Bodies -- The Digital Technology, a Change Catalyst -- Opportunities and Challenges of the Digital Era on Tanzania Public Service Integrity Management -- Opportunities of the Digital Era on Tanzania Public Service Integrity Management -- Challenges of the Digital Era on Tanzania Public Service Integrity Management -- The Future Needs for Public Service Integrity Management in the Digital Era -- Conclusion -- References -- 6: Which Ethics for Building Public Service Ethics in Africa? -- Introduction -- Context -- Ethics Standards and Integrity from Global Institutions -- Legal Frameworks Shaped by Global Policy -- Deficit of Ethics in Africa's Regions -- Principles of Public Service and Principles of Ethics -- Ethical Principles, Law, and Building Up Institutional Integrity -- Ethics and Integrity Legal Frameworks, Codes of Ethics, and Their Limits -- Pillars of a Culture of Integrity -- Ethics in the Judicial Sector in Kenya -- Legislation -- The Judicial Code of Ethics -- Recommendations -- Conclusion -- Summary with Key Messages -- References -- 7: Imperatives of Anti-corruption Initiatives in Enhancing Public Service Delivery in Africa -- Introduction -- Theoretical Framework -- Collective Action Theory -- Institutional Theory -- Various Anti-corruption Initiatives in Africa -- Adoption of Anti-corruption Legislative Measures -- Algeria -- Ethiopia -- Ghana -- Kenya -- Nigeria -- Senegal -- South Africa -- Uganda -- Model Anti-corruption Initiatives Aimed at Strengthening Public Administration in Africa -- Algeria -- Ethiopia -- Ghana -- Kenya -- Nigeria -- Senegal -- South Africa -- Uganda -- Corruption and Africa's Public Administration -- Conclusion.
Recommendation -- References -- 8: The Role of Non-governmental and Civil Society Actors in Public Sector Ethical Compliance -- Introduction -- Civil Society in the African Context -- Good Governance and Ethical Compliance of the Public Sector in Africa -- Rule of Law: Social Justice and Basic Human Rights -- Accountability and Transparency -- Improving State Performance -- Promotion of Popular Participation in Public Policy Making -- Occupy Nigeria 2012: The Case of Fuel Subsidy Removal -- Recommendations -- Conclusion -- References -- 9: Digital Innovation Towards Sustainable Public Sector Administration in Africa -- Introduction -- Sustainable Public Administration -- Digital Innovation -- Digital Innovation in Public Administration -- Application of Public Sector Digital Innovation in Africa -- Nigeria (West Africa) -- Kenya (East Africa) -- South Africa (South Africa) -- Egypt (North Africa) -- Cameroon (Central Africa) -- Ethical Challenges and Barriers to Digital Innovation of the Public Administration System in Africa -- Security -- Cost -- Privacy -- Sustainable Development Opportunities -- Digital Inclusion -- Institutional Reform -- Conclusion -- References -- 10: Achieving Responsible Leadership and Governance in Africa's Public Institutions -- Introduction -- Revealed Issues, Gaps and Growth Opportunities -- Actionable Framework for Leadership, Governance and Accountability in Africa -- Conclusions -- References -- Index.
Record Nr. UNINA-9910616201903321
Cham, Switzerland : , : Palgrave Macmillan, , [2022]
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Ethics and accountable governance in Africa's public sector . Volume 1 : ethical compliance and institutional performance / / edited by Kemi Ogunyemi, Isaiah Adisa, and Robert E. Hinson
Ethics and accountable governance in Africa's public sector . Volume 1 : ethical compliance and institutional performance / / edited by Kemi Ogunyemi, Isaiah Adisa, and Robert E. Hinson
Pubbl/distr/stampa Cham, Switzerland : , : Palgrave Macmillan, , [2022]
Descrizione fisica 1 online resource (214 pages)
Disciplina 352.367096
Collana Palgrave Studies of Public Sector Management in Africa
Soggetto topico Public administration
Corporate governance
ISBN 3-030-95394-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Foreword -- Part I: Ethics and Ethical Compliance -- Part II: Governance and Public Sector Performance -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- Part I: Ethics and Ethical Compliance -- 1: Ethics and Accountable Governance in Africa: An Introduction -- Introduction -- Ethics and Accountable Governance in Africa -- Issues and Trends -- Conclusion -- References -- 2: Ethical Dilemmas and the Changing Reality in Africa's Public Sector -- Introduction -- The Concept and Theories of Ethics -- Ethics -- Ethical Theories -- Ethical Dilemma -- Research Methods -- Overview of the African Public Sector -- Factors That Are Changing the Reality of the African Public Sector -- Ethical Dilemmas in the African Public Sector -- Encountering Aggressive Clients -- Encountering Disillusioned Colleagues -- Derogatory Talk in the Office -- Conclusion and Recommendations -- References -- 3: Conflict of Interest in Public Sector Organisations in Africa: Reflections on the Ghanaian, South-African and Kenyan Situation -- Introduction -- What Is a Conflict of Interest? -- Conflicts of Interest and Corruption -- Efforts by the Ghanaian Government to Address the Menace of Conflict of Interest -- Some Cases of Conflict of Interest in Ghana -- Case 1: Conflict of Interest by the CEO of the Public Procurement Authority of Ghana -- Case 2: Allegation of Conflict of Interest Against the Finance Minister (Mr Ken Ofori-Atta) -- Case 3: Conflict of Interest Allegation Against Dr Richard Anane (MP) and Minister of Roads and Transport -- Case 4: Conflict of Interest and Bribery Allegation Against President Mahama on Ford Expedition Gift -- Some Conflict of Interest Situations in South Africa -- Case 1: Conflict of Interest Against Karen Killian (Employee) by Browns, The Diamond Store (Employer).
Case 2: Conflict of Interest Case Between Andre Herholdt and Nedbank Ltd and Congress of SA Trade Unions -- Some Conflict of Interest Cases from Kenya -- Case 1: Conflict of Interest-The Case of State Officers -- Case 2: Conflict of Interest Case Against MOSES Kasaine Lenokulal and Orxy Service Station by Ethics and Anti-Corruption Commission -- Discussion, Implications and Recommendations -- Addressing Conflict of Interest from a Social Marketing Perspective -- Conclusion -- References -- 4: The Subversion of the South African Public Accountability Ethics Codes of Conduct in the Name of Disaster Management During COVID-19 Pandemic -- Introduction -- The Management of Disasters Internationally -- Code of Conduct and Code of Ethics to Curb Public Service Corruption in South Africa -- COVID-19 Emergency Procurement Aligned to the Disaster Management Act 57 of 2002 -- A Case of COVID-19 PPE Procurement Corruption in South Africa's Public Sector -- Conclusion and Recommendations -- References -- 5: 'Thuma Mina' as a New Ethic of Public Service Accountability in South Africa -- Introduction -- Thuma Mina: Its Genesis, Roots, and Popularity -- Thuma Mina: Taking Stock of Its Spirit, Ethics, and Ethos -- Thuma Mina: Its Salient Ethical Traits for South African Public Service Leaders -- Thuma Mina: Its Initial Critical Performance Impact Assessment -- Conclusion -- References -- Part II: Governance and Public Sector Performance -- 6: African Ethics and Public Governance: Nepotism, Preferential Hiring, and Other Partiality -- Introduction -- Impartialism Versus Partialism -- African Moral Theory -- Against Strong Partialism -- Against Impartialism -- Conclusion -- References -- 7: Anti-corruption Initiatives in Africa's Public Sector -- Introduction -- Corruption in Africa's Public Organisations: A Holistic Assessment -- Culture of Corruption.
Lack of Effective Leadership -- Personal Bias of Administrative Leaders -- Political Patronage -- Harsh Economic Conditions -- Decline in Ethical Values -- Heavy Social Dependency Structures -- Anti-corruption Instruments -- African Union Convention on Preventing and Combating Corruption (AUCPCC) -- United Nations Convention Against Corruption (UNCAC) -- Similarities Between the AUCPCC and the UNCAC -- Anti-corruption Ecosystems -- Regional Anti-corruption Initiatives -- Evidence from Southern Africa -- The Southern African Development Community (SADC) Protocol Against Corruption -- Evidence from Eastern Africa -- The East African Community (EAC) Draft Protocol on Preventing and Combating Corruption -- Evidence from Western Africa -- Economic Community of West African States (ECOWAS) Protocol on the Fight Against Corruption -- Evidence from Northern Africa -- The MENA-OECD Initiative -- Evidence from Central Africa -- African Organisation of English-Speaking Supreme Audit Institutions (AFROSAI-E) -- A Mini Case Study of Ghana -- Recommendations -- Conclusion -- References -- 8: Public Service Performance Management -- Introduction -- Performance-Related Pay and Public Service Performance Management -- Public Service Motivation and Corruption -- New Public Management, Digital Era Governance and Civil Reforms -- Management Practices of Bureaucrats in African Countries Such as Nigeria, Ghana, and Uganda -- Nigeria -- Ghana -- Uganda -- Recommendations -- Conclusion -- References -- 9: Leveraging Public Service Performance Management to Enhance Public Service Delivery: A Contemporary Perspective -- Introduction -- Performance Management Challenges in Public Service in Africa -- Leveraging Performance Management to Improve the Efficiency of Public Service in Africa -- Improving the Efficiency of Public Service in Africa: The Way Forward -- Conclusion.
References -- 10: Accountable Governance and Ethical Practice in Africa's Public Sector: Mapping a Path for the Future -- Introduction -- Key Governance Gaps Identified -- Towards Better Governance: Actionable Solutions -- Conclusion -- Index.
Record Nr. UNINA-9910574077203321
Cham, Switzerland : , : Palgrave Macmillan, , [2022]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Green Marketing and Management in Emerging Markets : The Crucial Role of People Management in Successful Implementation / / edited by Robert E. Hinson, Ogechi Adeola, Isaiah Adisa
Green Marketing and Management in Emerging Markets : The Crucial Role of People Management in Successful Implementation / / edited by Robert E. Hinson, Ogechi Adeola, Isaiah Adisa
Edizione [1st ed. 2021.]
Pubbl/distr/stampa Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2021
Descrizione fisica 1 online resource (186 pages)
Disciplina 658.30091724
658.802
Collana Palgrave Studies of Marketing in Emerging Economies
Soggetto topico Marketing
Personnel management
International economic integration
Globalization
Human Resource Management
Emerging Markets and Globalization
ISBN 3-030-73007-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Chapter 1: Green Business Practices in Emerging Economies, Ayentimi, D.T., Nyarkoh, B. J, and Kuuyelleh, E. N. University of Tasmani -- Chapter 2: Green Business Practices in Emerging Economies, Ayentimi, D.T., Nyarkoh, B. J, and Kuuyelleh, E. N., University of Tasmania, Australia -- Chapter 3: Green Human Resources Management as an Innovation Mechanism, Yvonne Ayerki Lamptey, University of Ghana Business School -- Chapter 4: Treating and Managing People the Green Way, Professor Anna-Marie (A.M.F.) Pelser, North-West University, Faculty of Economic and Management Sciences, South Africa -- Chapter 5: Exploring the Interrelationships between Green People Management, Internal Communications and Employee Engagement, Kuuyelleh, E. N., Ayentimi, D.T. and Abadi, H. A., University of Tasmania -- Chapter 6: Green People Management Practices and Its Implementation in Green Marketing Firms in China, Dr. Helen Song-Turner Dr. Damian Morgan, Federation University Australia -- Chapter 7: Conclusion and Implications for Theoretical Development, Policy Formulation and Firm Managerial Decision Making , Hinson R, Adeola O, Adisa I - University of Ghana Business School, Ghana, Lagos Business School, Nigeria; Olabisi Onabanjo University, Nigeria.
Record Nr. UNINA-9910502614403321
Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2021
Materiale a stampa
Lo trovi qui: Univ. Federico II
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Green marketing in emerging economies : a communications perspective / / edited by Emmanuel Mogaji
Green marketing in emerging economies : a communications perspective / / edited by Emmanuel Mogaji
Pubbl/distr/stampa Cham, Switzerland : , : Palgrave Macmillan, , [2022]
Descrizione fisica 1 online resource (289 pages)
Disciplina 658.802
Collana Palgrave Studies of Marketing in Emerging Economies
Soggetto topico International business enterprises
Green marketing
Soggetto non controllato Commerce
Business & Economics
ISBN 3-030-82572-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910522995103321
Cham, Switzerland : , : Palgrave Macmillan, , [2022]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
New Public Management in Africa : Contemporary Issues
New Public Management in Africa : Contemporary Issues
Autore Hinson Robert E
Pubbl/distr/stampa Cham : , : Springer International Publishing AG, , 2021
Descrizione fisica 1 online resource (343 pages)
Disciplina 351.6
Altri autori (Persone) MadichieNnamdi
AdeolaOgechi
Nyigmah BawoleJustice
AdisaIsaiah
AsamoahKwame
Collana Palgrave Studies of Public Sector Management in Africa Ser.
Soggetto genere / forma Electronic books.
ISBN 3-030-77181-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Preface -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- List of Boxes -- 1: New Public Management in Africa: An Introduction -- Introduction -- Public Service Governance in Africa -- New Public Management and Core Issues and Themes in Africa -- Theoretical Pathway to New Public Management -- Structure of the Book -- Conclusion -- References -- 2: Market Orientation in the Public Sector: The Perspective from an Emerging Economy -- Introduction -- Background and Definition -- Methodology -- Market Orientation in the Public Sector -- Application of Market Orientation Within the African Public Sector -- Antecedents of Market Orientation in the Public Sector -- The External Environmental Factors Influencing the MO-Performance Relationship -- External and Internal Market Orientation -- Dimensions of External Market Orientation and Performance -- Internal Market Orientation Components and Organisational Performance -- Synthesising Academic Research on Public Sector Market Orientation in Africa -- Research Gaps and Direction for Future Research -- References -- 3: Leveraging Trust to Enhance the Public Sector Brand in Africa -- Introduction -- The Paradigm Shift to New Public Management and Public Value Management in Africa -- Popular Trust in African Institutions -- Corruption and Trust in the Public Sector -- Trust in Times of Uncertainty: The Case of COVID-19 -- Branding the Public Sector in Africa as Trustworthy: A Recommendation -- Conclusion -- References -- 4: The Trust Puzzle: Policy Implications for Promoting Good Governance in Africa -- Introduction -- Literature Review of Public Trust Within the Context of the New Public Management in Africa -- The Context of Trust in Public Administration and the New Public Management -- The Relevance of the New Public Administration's Trust in Government.
Utility of Veblen's Trained Incapacity and Dewey's Occupational Psychosis to Trust in NPM -- Methodology -- Findings and Discussions -- Public Trust in Politicians -- Voice, Accountability, and Public Trust -- Freedom of Expression and Trust -- Judicial Independence and Public Trust -- Approval of Democracy and Trust -- Control of Corruption and Trust in Government -- Policy Implications and Recommendations -- References -- 5: Leadership and Human Capital Management in New Public Management -- Introduction -- Literature Review -- Human Capital Management Model -- Leadership Style and NPM -- Study Methodology -- Discussions of Lessons on Leadership and HCM of NPM in Africa -- Training, Capacity Building, and Public Service Delivery in Nigeria -- Staff Level, Recruitment, and HCM Performance in Kenya -- Leadership and Performance Management in NPM, Kenya -- Public Leadership and NPM Experience in Zimbabwe -- Leadership and Accountability in NPM Experience, Zimbabwe -- Conclusion, Implications, and Recommendations -- References -- 6: Logistics in the New Public Management Framework in Africa -- Introduction -- New Public Management and the Basis for Its Development -- Theories Underpinning the Development of NPM and Their Consequences -- Public Choice Theory -- Principal-Agent Theory -- Transaction Cost Theory -- Expansion and Spread of NPM Across the Globe -- Some Benefits and Drawbacks of NPM -- Benefits of NPM -- Decentralisation -- Contracting out and Performance Contracting -- Privatisation and Public-Private Partnership -- Corporatisation -- Drawbacks of NPM -- Danger of Centralisation -- Tendency for Corruption -- Use of Private Management Technique -- Deployment of NPM Style in Logistics: Roads, Rails, and Ports of African Countries -- Nigeria -- Other African Countries.
Challenges Bedevilling the Implementation and Effectiveness of NPM in African Countries -- Conclusion -- References -- 7: Contractualism in the Urban Water Policy Reforms in Ghana -- Background -- New Public Management -- Contracting Out in the Public Sector -- History of Urban Water Reform in Ghana -- NPM Reforms and Private Sector Involvement in Water Sector -- Contradictions in the Contractual Arrangement -- Collaboration with Civil Society -- Management Contract: The Aqua Vitens Rand Ltd -- Clash of Organisational Culture: GWCL Versus AVRL -- Performance Management: The AVRL -- Discussion and Concluding Remarks -- References -- 8: The New Public Management (NPM) and Outsourcing: An African Perspective -- Introduction -- The Concept of Outsourcing -- NPM: A Catalyst for Public Sector Outsourcing -- Public Sector Outsourcing: A Theoretical Framework -- Public Choice Theory -- Agency Cost Theory -- Transaction Cost Theory -- Risk Management of Outsourcing -- Strategies to Ensure Effective Outsourcing in the Public Sector -- Identify Core Competencies -- Evaluate Opportunities -- Supplier Selection -- Organise the Transition Process -- Monitor and Evaluate the Performance -- A Case on Outsourcing Vaccine Logistics to the Private Sector in Western Cape Province in South Africa -- Effective Vaccine Management -- Practical Recommendations for the Public Sector in Africa -- Conclusion -- References -- 9: Enhancing Public Sector Quality Performance Using Total Quality Management in Developing Economies -- Introduction -- The Concept of TQM -- TQM in Africa -- TQM in the Public Sector -- The Link Between NPM and TQM -- The TQM Practices -- Management Leadership -- Employee Training -- Employee Relations -- Quality Data and Reporting -- Supplier Quality management -- Product/Service Design -- Process Management -- Customer Relations Management.
Quality Performance -- Cases of TQM Application in the Public Sector -- Case One: Service Improvement Plan in the South African Public Sector -- Case Two: Implementation of 5S-KAIZEN-TQM in Public Hospitals in Egypt -- Recommendations for the Public Sector in Developing Economies -- References -- 10: Public Sector Restructuring and Public-Private Partnerships in Africa -- Introduction -- Public Sector Restructuring -- Public Sector Reforms: A Fragmented Field -- Redefining the Role of the Public Sector -- NPM in Botswana -- Public-Private Partnerships -- Education Reforms in Africa -- Healthcare Reforms in Africa -- Health System Reforms in Botswana -- Health System Reforms in Seychelles -- Health System Reforms in Kenya -- Conclusions -- References -- 11: Managing Complexity in the Public Sector: The Case of African Higher Education -- Introduction -- Complex Systems Design and Public Sector Infrastructure -- Complexity in Education Reforms -- Africa and The Bologna Process -- Regionalism and the Bologna Process -- Central African Economic and Monetary Community (CEMAC) -- East African Community (EAC) -- Southern African Development Community (SADC) -- West African Monetary and Economic Union (WAMEU) -- Teacher Training for Sustainable Development -- Conclusions -- References -- Further Reading -- 12: Digitalisation and New Public Management in Africa -- Introduction -- The Upside and Downside of Digitalisation of Government Services -- Trends in the Digitalisation of Government Activities in Africa -- Digitalisation of Government Activities and Corruption in Africa -- Achieving Digitalisation of Public Sector Institutions in Africa -- The Future of Digitalisation of Government Activities -- Recommendation for African Countries -- Conclusion -- References -- 13: The New Public Management and the Way Forward in Africa -- Introduction.
NPM and Contextual Issues in Africa: Lessons from the Book -- New Trends in Public Sector Management -- Implications for Public Sector Institutions in Africa -- Conclusion -- References -- Index.
Record Nr. UNINA-9910506383003321
Hinson Robert E  
Cham : , : Springer International Publishing AG, , 2021
Materiale a stampa
Lo trovi qui: Univ. Federico II
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