Designing service processes to unlock value [[electronic resource] /] / Joy M. Field |
Autore | Field Joy M |
Edizione | [1st ed.] |
Pubbl/distr/stampa | [New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 |
Descrizione fisica | 1 online resource (218 p.) |
Disciplina | 658.812 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico | Customer services |
Soggetto genere / forma | Electronic books. |
Soggetto non controllato |
services
processes innovation service process design service provider customer self-service service inventory value co-creation |
ISBN |
1-283-89506-4
1-60649-305-1 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Introduction -- 2. The changing nature of service processes -- 3. Value co-creation in service processes -- 4. Knowledge-intensive services -- 5. Unlocking capabilities -- References -- Index. |
Record Nr. | UNINA-9910526392503321 |
Field Joy M
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[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 | ||
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Lo trovi qui: Univ. Federico II | ||
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Health Statistics : The Australian Experience and Opportunities |
Autore | Madden Richard |
Pubbl/distr/stampa | Basel, : MDPI - Multidisciplinary Digital Publishing Institute, 2022 |
Descrizione fisica | 1 electronic resource (158 p.) |
Soggetto topico |
Humanities
Social interaction |
Soggetto non controllato |
Aboriginal and Torres Strait Islander health
Indigenous health measurement life expectancy misleading statistics management use of information data sovereignty governance mental services pandemic COVID-19 data linkage Australia cross-jurisdiction dental caries oral health periodontal disease tooth loss health services disability data gaps disability identification International Classification of Functioning, Disability and Health (ICF) Convention on the Rights of Persons with Disabilities (CRPD) health statistics, disability statistics inequalities prescribing quality use of medicines medication safety pharmacoepidemiology medication data health outcomes real-world data real-world evidence mortality data cause of death coronial investigation continuity of care data dementia health health service use integration last year of life linkage suicide veterans welfare wellbeing general practice health services research primary health care health expenditure health expenditure projections disease expenditure health expenditure policy mental health accountability quality improvement policy development health statistics Australian health system health surveys Indigenous |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Altri titoli varianti | Health Statistics |
Record Nr. | UNINA-9910585939103321 |
Madden Richard
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Basel, : MDPI - Multidisciplinary Digital Publishing Institute, 2022 | ||
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Lo trovi qui: Univ. Federico II | ||
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Organisasjonsperspektiv på samordning av helse- og velferdstjenester |
Autore | Bjørkquist Catharina |
Pubbl/distr/stampa | Oslo, : Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing), 2019 |
Descrizione fisica | 1 electronic resource (219 p.) |
Soggetto topico |
Social welfare & social services
Organizational theory & behaviour |
Soggetto non controllato |
health
welfare services organization coordination helse velferdstjenester organisering brukere samordning |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | nor |
Record Nr. | UNINA-9910563154103321 |
Bjørkquist Catharina
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Oslo, : Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing), 2019 | ||
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Lo trovi qui: Univ. Federico II | ||
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People, processes, services, and things : using services innovation to enable the Internet of everything / / Hazim Dahir, Bil Dry, and Carlos Pignataro |
Autore | Dahir Hazim |
Edizione | [First edition.] |
Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
Descrizione fisica | 1 online resource (102 p.) |
Disciplina | 004 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico |
Internet of things
Ubiquitous computing |
Soggetto genere / forma | Electronic books. |
Soggetto non controllato |
augmented reality
cloud data analysis data at rest data in motion fog computing innovation Internet Internet of Everything IoE Internet of Things people processes service innovation services |
ISBN | 1-63157-101-X |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Defining the Internet of everything -- 2. Benefits and challenges of IoE -- 3. Drivers of IoE -- 4. Barriers to IoE adoption -- 5. Service innovation for IoE -- 6. IoE privacy and security -- 7. The changing world: where IoE is making the biggest difference -- 8. IoE use cases -- 9. Use case in depth, how will manufacturing benefit from IoE -- 10. Use case in depth, IoE solutions for the retail industry -- 11. Conclusions -- 12. A service industry call to action -- References -- Index. |
Record Nr. | UNINA-9910460762803321 |
Dahir Hazim
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New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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People, processes, services, and things : using services innovation to enable the Internet of everything / / Hazim Dahir, Bil Dry, and Carlos Pignataro |
Autore | Dahir Hazim |
Edizione | [First edition.] |
Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
Descrizione fisica | 1 online resource (102 p.) |
Disciplina | 004 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico |
Internet of things
Ubiquitous computing |
Soggetto non controllato |
augmented reality
cloud data analysis data at rest data in motion fog computing innovation Internet Internet of Everything IoE Internet of Things people processes service innovation services |
ISBN | 1-63157-101-X |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Defining the Internet of everything -- 2. Benefits and challenges of IoE -- 3. Drivers of IoE -- 4. Barriers to IoE adoption -- 5. Service innovation for IoE -- 6. IoE privacy and security -- 7. The changing world: where IoE is making the biggest difference -- 8. IoE use cases -- 9. Use case in depth, how will manufacturing benefit from IoE -- 10. Use case in depth, IoE solutions for the retail industry -- 11. Conclusions -- 12. A service industry call to action -- References -- Index. |
Record Nr. | UNINA-9910797340903321 |
Dahir Hazim
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||
New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
People, processes, services, and things : using services innovation to enable the Internet of everything / / Hazim Dahir, Bil Dry, and Carlos Pignataro |
Autore | Dahir Hazim |
Edizione | [First edition.] |
Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
Descrizione fisica | 1 online resource (102 p.) |
Disciplina | 004 |
Collana | Service systems and innovations in business and society collection |
Soggetto topico |
Internet of things
Ubiquitous computing |
Soggetto non controllato |
augmented reality
cloud data analysis data at rest data in motion fog computing innovation Internet Internet of Everything IoE Internet of Things people processes service innovation services |
ISBN | 1-63157-101-X |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Defining the Internet of everything -- 2. Benefits and challenges of IoE -- 3. Drivers of IoE -- 4. Barriers to IoE adoption -- 5. Service innovation for IoE -- 6. IoE privacy and security -- 7. The changing world: where IoE is making the biggest difference -- 8. IoE use cases -- 9. Use case in depth, how will manufacturing benefit from IoE -- 10. Use case in depth, IoE solutions for the retail industry -- 11. Conclusions -- 12. A service industry call to action -- References -- Index. |
Record Nr. | UNINA-9910816709603321 |
Dahir Hazim
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New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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Service business |
Pubbl/distr/stampa | Berlin : , : Springer, , 2007- |
Descrizione fisica | 1 online resource |
Disciplina | 338.405 |
Soggetto topico |
Service industries
Services (Industrie) |
Soggetto genere / forma |
periodicals.
Periodicals. Périodiques. |
Soggetto non controllato |
dienstensector
services tertiaire sector tertiary sector bedrijven businesses Service Industry Sector Dienstensector |
ISSN | 1862-8508 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Periodico |
Lingua di pubblicazione | eng |
Altri titoli varianti | Serv bus |
Record Nr. | UNINA-9910145565903321 |
Berlin : , : Springer, , 2007- | ||
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Lo trovi qui: Univ. Federico II | ||
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Service business |
Pubbl/distr/stampa | Berlin : , : Springer, , 2007- |
Descrizione fisica | 1 online resource |
Disciplina | 338.405 |
Soggetto topico |
Service industries
Services (Industrie) |
Soggetto genere / forma |
periodicals.
Periodicals. Périodiques. |
Soggetto non controllato |
dienstensector
services tertiaire sector tertiary sector bedrijven businesses Service Industry Sector Dienstensector |
ISSN | 1862-8508 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Periodico |
Lingua di pubblicazione | eng |
Altri titoli varianti | Serv bus |
Record Nr. | UNISA-996197278903316 |
Berlin : , : Springer, , 2007- | ||
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Lo trovi qui: Univ. di Salerno | ||
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Service oriented computing and applications |
Pubbl/distr/stampa | London : , : Springer, , 2007- |
Descrizione fisica | 1 online resource |
Disciplina | 004 |
Soggetto topico |
Electronic data processing - Distributed processing
Web services Electronic commerce Web servers Traitement réparti Serveurs Web Commerce électronique Services Web |
Soggetto genere / forma |
periodicals.
Periodicals. Périodiques. |
Soggetto non controllato |
dienstensector
services informatietechnologie information technology Information and Communication Technology (General) Informatie- en communicatietechnologie (algemeen) |
ISSN | 1863-2394 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Periodico |
Lingua di pubblicazione | eng |
Altri titoli varianti | SOCA |
Record Nr. | UNINA-9910145565503321 |
London : , : Springer, , 2007- | ||
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Lo trovi qui: Univ. Federico II | ||
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Service oriented computing and applications |
Pubbl/distr/stampa | London : , : Springer, , 2007- |
Descrizione fisica | 1 online resource |
Disciplina | 004 |
Soggetto topico |
Electronic data processing - Distributed processing
Web services Electronic commerce Web servers Traitement réparti Serveurs Web Commerce électronique Services Web |
Soggetto genere / forma |
periodicals.
Periodicals. Périodiques. |
Soggetto non controllato |
dienstensector
services informatietechnologie information technology Information and Communication Technology (General) Informatie- en communicatietechnologie (algemeen) |
ISSN | 1863-2394 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Periodico |
Lingua di pubblicazione | eng |
Altri titoli varianti | SOCA |
Record Nr. | UNISA-996197277303316 |
London : , : Springer, , 2007- | ||
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Lo trovi qui: Univ. di Salerno | ||
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