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The other shore [[electronic resource] ] : essays on writers and writing / / Michael Jackson
| The other shore [[electronic resource] ] : essays on writers and writing / / Michael Jackson |
| Autore | Jackson Michael <1940-> |
| Pubbl/distr/stampa | Berkeley, Calif., : University of California Press, 2013 |
| Descrizione fisica | 1 online resource (218 p.) |
| Disciplina | 813/.509 |
| Soggetto topico |
American fiction - 20th century - History and criticism
English literature - History and criticism English language - Writing Authorship |
| Soggetto non controllato |
anthropology
art artists authors dark night of the soul empathy engaging ethnographer ethnography fiction writers imagination impossibility of writing leap of faith life experiences literary criticism literary literature lively longing magic meditation modes of understanding modes of writing modes nostalgia oral storytelling poet poetry relationship ritual social science students and teachers unrequited love utopia worldliness writing |
| ISBN | 0-520-95482-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- Contents -- Preface -- 1.The Other Shore -- 2. The Red Road -- 3. Kindred Spirits -- 4. Writing under the Influence -- 5. A Typewriter Collecting Dust -- 6. Writing in Limbo -- 7. The Magical Power of Words -- 8. Flights of Fancy -- 9. Writing Fellowship -- 10. There Go I -- 11. Love Letters -- 12. Writing for Bare Life -- 13. Writing So As Not to Die -- 14. Chinese Boxes -- 15. The Writing on the Wall -- 16. Writing out of the Blue -- 17. A Storyteller's Story -- 18. Writing in the Dark -- 19. Writing in the Zone -- 20. Writing, Naturally -- 21. Writing Workshop -- 22. The Books in My Life -- 23. Writing Utopia -- 24. Writing in Search of Lost Time -- 25. Writing about Writers -- 26. Writing in Ruins -- 27. Writing as a Way of Life -- Notes -- Acknowledgments |
| Record Nr. | UNINA-9910779676003321 |
Jackson Michael <1940->
|
||
| Berkeley, Calif., : University of California Press, 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The other shore [[electronic resource] ] : essays on writers and writing / / Michael Jackson
| The other shore [[electronic resource] ] : essays on writers and writing / / Michael Jackson |
| Autore | Jackson Michael <1940-> |
| Pubbl/distr/stampa | Berkeley, Calif., : University of California Press, 2013 |
| Descrizione fisica | 1 online resource (218 p.) |
| Disciplina | 813/.509 |
| Soggetto topico |
American fiction - 20th century - History and criticism
English literature - History and criticism English language - Writing Authorship |
| Soggetto non controllato |
anthropology
art artists authors dark night of the soul empathy engaging ethnographer ethnography fiction writers imagination impossibility of writing leap of faith life experiences literary criticism literary literature lively longing magic meditation modes of understanding modes of writing modes nostalgia oral storytelling poet poetry relationship ritual social science students and teachers unrequited love utopia worldliness writing |
| ISBN | 0-520-95482-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- Contents -- Preface -- 1.The Other Shore -- 2. The Red Road -- 3. Kindred Spirits -- 4. Writing under the Influence -- 5. A Typewriter Collecting Dust -- 6. Writing in Limbo -- 7. The Magical Power of Words -- 8. Flights of Fancy -- 9. Writing Fellowship -- 10. There Go I -- 11. Love Letters -- 12. Writing for Bare Life -- 13. Writing So As Not to Die -- 14. Chinese Boxes -- 15. The Writing on the Wall -- 16. Writing out of the Blue -- 17. A Storyteller's Story -- 18. Writing in the Dark -- 19. Writing in the Zone -- 20. Writing, Naturally -- 21. Writing Workshop -- 22. The Books in My Life -- 23. Writing Utopia -- 24. Writing in Search of Lost Time -- 25. Writing about Writers -- 26. Writing in Ruins -- 27. Writing as a Way of Life -- Notes -- Acknowledgments |
| Record Nr. | UNINA-9910823458803321 |
|
Jackson Michael <1940->
|
||
| Berkeley, Calif., : University of California Press, 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton
| Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton |
| Autore | Bolton Ruth N (Ruth Nancy) |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 recurso en línea (vi, 204 páginas) |
| Disciplina | 658.812 |
| Collana | Marketing strategy collection |
| Soggetto topico | Customer services |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
big data
business analytics cocreation customer equity customer experience customer journey customer lifetime value customer retention design digital media innovation loyalty relationship satisfaction service |
| ISBN | 1-63157-372-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. A service-centered view of the customer experience -- 2. New challenges: technology and new media -- 3. Customer participation and its implications for managing demand and supply -- 4. The building blocks of the customer experience -- 5. Managing customer relationships to achieve growth and profitability -- 6. Customer-focused innovation -- 7. Service design and multichannel management -- 8. Managing partners, people, and physical evidence -- 9. Globalization: learning to tailor the customer experience to new markets -- References -- Index. |
| Record Nr. | UNINA-9910465347903321 |
|
Bolton Ruth N (Ruth Nancy)
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton
| Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton |
| Autore | Bolton Ruth N (Ruth Nancy) |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 recurso en línea (vi, 204 páginas) |
| Disciplina | 658.812 |
| Collana | Marketing strategy collection |
| Soggetto topico | Customer services |
| Soggetto non controllato |
big data
business analytics cocreation customer equity customer experience customer journey customer lifetime value customer retention design digital media innovation loyalty relationship satisfaction service |
| ISBN | 1-63157-372-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. A service-centered view of the customer experience -- 2. New challenges: technology and new media -- 3. Customer participation and its implications for managing demand and supply -- 4. The building blocks of the customer experience -- 5. Managing customer relationships to achieve growth and profitability -- 6. Customer-focused innovation -- 7. Service design and multichannel management -- 8. Managing partners, people, and physical evidence -- 9. Globalization: learning to tailor the customer experience to new markets -- References -- Index. |
| Record Nr. | UNINA-9910798112303321 |
|
Bolton Ruth N (Ruth Nancy)
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton
| Service excellence : creating customer experiences that build relationships / / Ruth N. Bolton |
| Autore | Bolton Ruth N (Ruth Nancy) |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 recurso en línea (vi, 204 páginas) |
| Disciplina | 658.812 |
| Collana | Marketing strategy collection |
| Soggetto topico | Customer services |
| Soggetto non controllato |
big data
business analytics cocreation customer equity customer experience customer journey customer lifetime value customer retention design digital media innovation loyalty relationship satisfaction service |
| ISBN | 1-63157-372-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. A service-centered view of the customer experience -- 2. New challenges: technology and new media -- 3. Customer participation and its implications for managing demand and supply -- 4. The building blocks of the customer experience -- 5. Managing customer relationships to achieve growth and profitability -- 6. Customer-focused innovation -- 7. Service design and multichannel management -- 8. Managing partners, people, and physical evidence -- 9. Globalization: learning to tailor the customer experience to new markets -- References -- Index. |
| Record Nr. | UNINA-9910821511503321 |
|
Bolton Ruth N (Ruth Nancy)
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
