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Journal of cognitive engineering and decision making
| Journal of cognitive engineering and decision making |
| Pubbl/distr/stampa | Santa Monica, Calif. : , : Human Factors and Ergonomics Society |
| Disciplina | 004.019 |
| Soggetto topico |
Human-computer interaction
User-centered system design |
| Soggetto genere / forma | Periodicals. |
| Soggetto non controllato | Computer Science |
| ISSN | 2169-5032 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | JCEDM |
| Record Nr. | UNINA-9910446750703321 |
| Santa Monica, Calif. : , : Human Factors and Ergonomics Society | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Journal of cognitive engineering and decision making
| Journal of cognitive engineering and decision making |
| Pubbl/distr/stampa | Santa Monica, Calif. : , : Human Factors and Ergonomics Society |
| Disciplina | 004.019 |
| Soggetto topico |
Human-computer interaction
User-centered system design |
| Soggetto genere / forma | Periodicals. |
| Soggetto non controllato | Computer Science |
| ISSN | 2169-5032 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | JCEDM |
| Record Nr. | UNISA-996251314303316 |
| Santa Monica, Calif. : , : Human Factors and Ergonomics Society | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
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Library technology and user services : planning, integration, and usability engineering / / Anthony S. Chow and Timothy Bucknall
| Library technology and user services : planning, integration, and usability engineering / / Anthony S. Chow and Timothy Bucknall |
| Autore | Chow Anthony S |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Cambridge, UK : , : Chandos Publishing, , 2012 |
| Descrizione fisica | 1 online resource (171 p.) |
| Disciplina | 025.00285 |
| Altri autori (Persone) | BucknallTimothy |
| Collana | Chandos information professional series |
| Soggetto topico |
Libraries - Technological innovations
User-centered system design |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-78063-290-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Library Technology and User Services: Planning, integration, and usability engineering; Copyright; Dedication; Contents; List of figures and tables; Acknowledgements; Foreword; About the authors; Introduction; 1 Stone tablets, paper and the Internet: the same old library?; Libraries 2.0; Technology integration and user services; Systems thinking and performance technology; Library trends; Foundations of information seeking and user services in information organizations; Pulling it all together; 2 Strategic planning, organizational goals and technology: what and for whom?
Needs assessmentStrategic planning; Goal 1: a vibrant, user-centered collection; Strategic planning and world-class user services; Creating a strategic plan; Goal 1: quality online services and resources; Goal 2: comprehensive career resources and services; Goal 3: multi-faceted services and support for the homeless and indigent population; Goal 4: world class youth and family collection and services; 3 Customized fashion: finding the right fit; Hardware and software; A public library; An academic library; A school library; Library technology infrastructures and user services 4 Technology and budgetingPrevention vs. reaction; Quality vs. quantity; Replacement vs. repair; Zero-sum vs. line-item budgeting; Using Excel for budgeting; Prioritizing technology; Budgeting trends; 5 Evaluation: is technology meeting the needs of the organization's users?; Formative and summative evaluation; Informatics; Evaluation method; Building a logic model for outcomes-based evaluation; 6 Emerging technology trends in libraries; Integrated library systems; Metasearching and discovery tools; Web 2.0; E-books and e-readers; Pay per view; Consortia and group purchasing; Media Meeting spacesCirculating devices; Mobile; Digitization; Cloud computing; Pervasive web usability and usability testing; Virtual worlds; Instructional literacy and technology; Conclusion: user needs and library technology; References; Index |
| Record Nr. | UNINA-9910464728303321 |
Chow Anthony S
|
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| Cambridge, UK : , : Chandos Publishing, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Library technology and user services : planning, integration, and usability engineering / / Anthony S. Chow and Timothy Bucknall
| Library technology and user services : planning, integration, and usability engineering / / Anthony S. Chow and Timothy Bucknall |
| Autore | Chow Anthony S |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Cambridge, UK : , : Chandos Publishing, , 2012 |
| Descrizione fisica | 1 online resource (171 p.) |
| Disciplina | 025.00285 |
| Altri autori (Persone) | BucknallTimothy |
| Collana | Chandos information professional series |
| Soggetto topico |
Libraries - Technological innovations
User-centered system design |
| ISBN | 1-78063-290-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Library Technology and User Services: Planning, integration, and usability engineering; Copyright; Dedication; Contents; List of figures and tables; Acknowledgements; Foreword; About the authors; Introduction; 1 Stone tablets, paper and the Internet: the same old library?; Libraries 2.0; Technology integration and user services; Systems thinking and performance technology; Library trends; Foundations of information seeking and user services in information organizations; Pulling it all together; 2 Strategic planning, organizational goals and technology: what and for whom?
Needs assessmentStrategic planning; Goal 1: a vibrant, user-centered collection; Strategic planning and world-class user services; Creating a strategic plan; Goal 1: quality online services and resources; Goal 2: comprehensive career resources and services; Goal 3: multi-faceted services and support for the homeless and indigent population; Goal 4: world class youth and family collection and services; 3 Customized fashion: finding the right fit; Hardware and software; A public library; An academic library; A school library; Library technology infrastructures and user services 4 Technology and budgetingPrevention vs. reaction; Quality vs. quantity; Replacement vs. repair; Zero-sum vs. line-item budgeting; Using Excel for budgeting; Prioritizing technology; Budgeting trends; 5 Evaluation: is technology meeting the needs of the organization's users?; Formative and summative evaluation; Informatics; Evaluation method; Building a logic model for outcomes-based evaluation; 6 Emerging technology trends in libraries; Integrated library systems; Metasearching and discovery tools; Web 2.0; E-books and e-readers; Pay per view; Consortia and group purchasing; Media Meeting spacesCirculating devices; Mobile; Digitization; Cloud computing; Pervasive web usability and usability testing; Virtual worlds; Instructional literacy and technology; Conclusion: user needs and library technology; References; Index |
| Record Nr. | UNINA-9910789323203321 |
|
Chow Anthony S
|
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| Cambridge, UK : , : Chandos Publishing, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Library technology and user services : planning, integration, and usability engineering / / Anthony S. Chow and Timothy Bucknall
| Library technology and user services : planning, integration, and usability engineering / / Anthony S. Chow and Timothy Bucknall |
| Autore | Chow Anthony S |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Cambridge, UK : , : Chandos Publishing, , 2012 |
| Descrizione fisica | 1 online resource (171 p.) |
| Disciplina | 025.00285 |
| Altri autori (Persone) | BucknallTimothy |
| Collana | Chandos information professional series |
| Soggetto topico |
Libraries - Technological innovations
User-centered system design |
| ISBN | 1-78063-290-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Library Technology and User Services: Planning, integration, and usability engineering; Copyright; Dedication; Contents; List of figures and tables; Acknowledgements; Foreword; About the authors; Introduction; 1 Stone tablets, paper and the Internet: the same old library?; Libraries 2.0; Technology integration and user services; Systems thinking and performance technology; Library trends; Foundations of information seeking and user services in information organizations; Pulling it all together; 2 Strategic planning, organizational goals and technology: what and for whom?
Needs assessmentStrategic planning; Goal 1: a vibrant, user-centered collection; Strategic planning and world-class user services; Creating a strategic plan; Goal 1: quality online services and resources; Goal 2: comprehensive career resources and services; Goal 3: multi-faceted services and support for the homeless and indigent population; Goal 4: world class youth and family collection and services; 3 Customized fashion: finding the right fit; Hardware and software; A public library; An academic library; A school library; Library technology infrastructures and user services 4 Technology and budgetingPrevention vs. reaction; Quality vs. quantity; Replacement vs. repair; Zero-sum vs. line-item budgeting; Using Excel for budgeting; Prioritizing technology; Budgeting trends; 5 Evaluation: is technology meeting the needs of the organization's users?; Formative and summative evaluation; Informatics; Evaluation method; Building a logic model for outcomes-based evaluation; 6 Emerging technology trends in libraries; Integrated library systems; Metasearching and discovery tools; Web 2.0; E-books and e-readers; Pay per view; Consortia and group purchasing; Media Meeting spacesCirculating devices; Mobile; Digitization; Cloud computing; Pervasive web usability and usability testing; Virtual worlds; Instructional literacy and technology; Conclusion: user needs and library technology; References; Index |
| Record Nr. | UNINA-9910829179903321 |
|
Chow Anthony S
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| Cambridge, UK : , : Chandos Publishing, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Multiscreen UX design : developing for a multitude of devices / / Wolfram Nagel
| Multiscreen UX design : developing for a multitude of devices / / Wolfram Nagel |
| Autore | Nagel Wolfram |
| Pubbl/distr/stampa | Waltham, Massachusetts : , : Morgan Kaufmann, , 2016 |
| Descrizione fisica | 1 online resource (333 p.) |
| Disciplina | 621.381 |
| Soggetto topico |
Electronic apparatus and appliances - Design
User-centered system design |
| ISBN | 0-12-802750-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Multiscreen UX Design: Developing for a Multitude of Devices; Copyright Page; Contents; Foreword; Guest Commentary from the Publisher of the German book; Preface; Acknowledgments; 1 Introduction; 1.1 Multiscreen; 1.2 Important Terms; 1.3 The Book and its Usage; 1.3.1 Correlations; 1.4 Orientation AIDS and Central Themes; 2 Four Screens; 2.1 Overview; 2.2 Categorization of Devices; 2.3 Device Classes; 2.3.1 Mobile Device; Differentiation and classification; Mobile applications; Potential of mobile devices; What is a mobile device?; Do not just think mobile; 2.4 Device Differences
2.4.1 Conceptual ConsiderationsHolistic user experience; Device type and service; Overall package more important than details; Intention and interaction; 2.4.2 Device Experience; The device in focus; Usage purpose of the device; Relationship between the device and the user; Device awareness; 2.5 Device Prototypes; 2.5.1 Smartphone; Strengths: Communication, networking, and availability; Smartphone usage; Typical features; 2.5.2 Tablet; Strengths: entertainment and relaxation; Tablet usage; 2.5.3 Laptop or Desktop PC; Strengths: Working and obtaining information; PC usage; 2.5.4 Smart TV Strengths: Entertainment and parallel usageTV usage; 2.5.5 Smartwatch; Strengths: Instant and glanceable information; Smartwatch usage; Designing and developing for wearables on the wrist; 2.6 Multiscreen Ecosystems; 2.6.1 Ecosystems; 2.6.2 Ecosystem and Experience Categories; Consistent experience; Complementary experience; Continuous/fluid experience; 2.7 Conclusion and Tips; 3 Users and Their Typification; 3.1 Understanding Users; 3.1.1 Device Usage; Sequential usage; Simultaneous usage; 3.1.2 Prototypical Users; Digital society; 3.2 DAILY ROUTINE; 3.2.1 Touchpoint Matrix Obtaining knowledgeEight time frames; 3.2.2 Multiscreen Day Flow; Multiscreen day flow (blank); Psychology and user experience design; Building blocks of a good user experience; 3.3 Motives and Needs; 3.3.1 Emotion Map; Neuropsychology: different scientific approaches and findings; Need-driver; 3.3.2 Application of the Emotion Map; How to apply the emotion map?; Understanding, determining, and facilitating; Personas; Real and realistic personas; User prototypes (of the digital society); Use of the user prototypes; 3.4 Typification and Segmentation; 3.5 User Prototypes 3.5.1 Overview of User Prototypes3.5.2 Margaret Brown; 3.5.3 Barbara Stewart; 3.5.4 Kelly Adams; 3.5.5 Melissa Anderson; 3.5.6 Andrew Collins; 3.5.7 Mark Hudson; 3.5.8 Robert Sullivan; 3.5.9 Larry Newton; 3.5.10 Typical DAILY ROUTINE of Larry Newton; 3.5.11 Touchpoint Matrix of Larry Newton; 3.5.12 Multiscreen Day Flow of Larry Newton; 3.5.13 Emotion Map of Larry Newton; 3.5.14 Pioneers of the Digital Society Analyzed in Detail; Pioneers as role models; 3.6 Conclusion and Tips; 4 Context of Use; 4.1 The Context of Use; 4.1.1 Context Complexity; The parameters of the context of use Differentiation between the parameters of situation and environment |
| Record Nr. | UNINA-9910797709203321 |
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Nagel Wolfram
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| Waltham, Massachusetts : , : Morgan Kaufmann, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Multiscreen UX design : developing for a multitude of devices / / Wolfram Nagel
| Multiscreen UX design : developing for a multitude of devices / / Wolfram Nagel |
| Autore | Nagel Wolfram |
| Pubbl/distr/stampa | Waltham, Massachusetts : , : Morgan Kaufmann, , 2016 |
| Descrizione fisica | 1 online resource (333 p.) |
| Disciplina | 621.381 |
| Soggetto topico |
Electronic apparatus and appliances - Design
User-centered system design |
| ISBN | 0-12-802750-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Multiscreen UX Design: Developing for a Multitude of Devices; Copyright Page; Contents; Foreword; Guest Commentary from the Publisher of the German book; Preface; Acknowledgments; 1 Introduction; 1.1 Multiscreen; 1.2 Important Terms; 1.3 The Book and its Usage; 1.3.1 Correlations; 1.4 Orientation AIDS and Central Themes; 2 Four Screens; 2.1 Overview; 2.2 Categorization of Devices; 2.3 Device Classes; 2.3.1 Mobile Device; Differentiation and classification; Mobile applications; Potential of mobile devices; What is a mobile device?; Do not just think mobile; 2.4 Device Differences
2.4.1 Conceptual ConsiderationsHolistic user experience; Device type and service; Overall package more important than details; Intention and interaction; 2.4.2 Device Experience; The device in focus; Usage purpose of the device; Relationship between the device and the user; Device awareness; 2.5 Device Prototypes; 2.5.1 Smartphone; Strengths: Communication, networking, and availability; Smartphone usage; Typical features; 2.5.2 Tablet; Strengths: entertainment and relaxation; Tablet usage; 2.5.3 Laptop or Desktop PC; Strengths: Working and obtaining information; PC usage; 2.5.4 Smart TV Strengths: Entertainment and parallel usageTV usage; 2.5.5 Smartwatch; Strengths: Instant and glanceable information; Smartwatch usage; Designing and developing for wearables on the wrist; 2.6 Multiscreen Ecosystems; 2.6.1 Ecosystems; 2.6.2 Ecosystem and Experience Categories; Consistent experience; Complementary experience; Continuous/fluid experience; 2.7 Conclusion and Tips; 3 Users and Their Typification; 3.1 Understanding Users; 3.1.1 Device Usage; Sequential usage; Simultaneous usage; 3.1.2 Prototypical Users; Digital society; 3.2 DAILY ROUTINE; 3.2.1 Touchpoint Matrix Obtaining knowledgeEight time frames; 3.2.2 Multiscreen Day Flow; Multiscreen day flow (blank); Psychology and user experience design; Building blocks of a good user experience; 3.3 Motives and Needs; 3.3.1 Emotion Map; Neuropsychology: different scientific approaches and findings; Need-driver; 3.3.2 Application of the Emotion Map; How to apply the emotion map?; Understanding, determining, and facilitating; Personas; Real and realistic personas; User prototypes (of the digital society); Use of the user prototypes; 3.4 Typification and Segmentation; 3.5 User Prototypes 3.5.1 Overview of User Prototypes3.5.2 Margaret Brown; 3.5.3 Barbara Stewart; 3.5.4 Kelly Adams; 3.5.5 Melissa Anderson; 3.5.6 Andrew Collins; 3.5.7 Mark Hudson; 3.5.8 Robert Sullivan; 3.5.9 Larry Newton; 3.5.10 Typical DAILY ROUTINE of Larry Newton; 3.5.11 Touchpoint Matrix of Larry Newton; 3.5.12 Multiscreen Day Flow of Larry Newton; 3.5.13 Emotion Map of Larry Newton; 3.5.14 Pioneers of the Digital Society Analyzed in Detail; Pioneers as role models; 3.6 Conclusion and Tips; 4 Context of Use; 4.1 The Context of Use; 4.1.1 Context Complexity; The parameters of the context of use Differentiation between the parameters of situation and environment |
| Record Nr. | UNINA-9910823068503321 |
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Nagel Wolfram
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| Waltham, Massachusetts : , : Morgan Kaufmann, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Next generation locomotive cab task 5 summary report [[electronic resource] ] : control stand design / / [authors, Stephen J. Reinach and Abdullatif K. Zaouk]
| Next generation locomotive cab task 5 summary report [[electronic resource] ] : control stand design / / [authors, Stephen J. Reinach and Abdullatif K. Zaouk] |
| Autore | Reinach Stephen |
| Pubbl/distr/stampa | Washington, DC : , : U.S. Dept. of Transportation, Federal Railroad Administration, Office of Research and Development, , [2010] |
| Descrizione fisica | 1 online resource (iv, 33 pages) : color illustrations |
| Altri autori (Persone) | ZaoukAbdullatif K |
| Soggetto topico |
Locomotives - Design and construction
User-centered system design Human engineering |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | Next generation locomotive cab task 5 summary report |
| Record Nr. | UNINA-9910701373403321 |
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Reinach Stephen
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| Washington, DC : , : U.S. Dept. of Transportation, Federal Railroad Administration, Office of Research and Development, , [2010] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Observing the user experience [[electronic resource] ] : a practitioner's guide to user research / / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed
| Observing the user experience [[electronic resource] ] : a practitioner's guide to user research / / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed |
| Autore | Goodman Elizabeth <1976-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Waltham, MA, : Morgan Kaufmann, c2012 |
| Descrizione fisica | 1 online resource (601 p.) |
| Disciplina | 004.2/1 |
| Altri autori (Persone) |
KuniavskyMike
MoedAndrea |
| Collana | Interactive Technologies |
| Soggetto topico |
User-centered system design
Observation (Scientific method) |
| ISBN | 0-12-384870-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Observing the User Experience: A Practitioner's Guide to User Research; Copyright; Biographies; Contents; Preface; Who Are You?; What's in This Book?; What's Not in This Book?; Acknowledgments; Part I - Why Research Is Good andHow It Fits into Product Development; Chapter 1 - Introduction; Learning from LEGO; In Conclusion; Chapter 2 - Do a Usability Test Now!; A Nano-usability Test; A Micro-usability Test; What Did You Learn?; What to Do Next; Chapter 3 - Balancing Needs through Iterative Development; Success for End Users Is...; Success for the Company Is...
Success for Advertisers Is...A System of Balance: Iterative Development; Where User Research Fits In; Example: A Scheduling Service; Part II User Experience Research Techniques; Chapter 4 - Research Planning; Setting Goals for Research; Integrating Research and Action; The Format of the Plan; Budgets; Example: Research Plan for Company X; Maintenance; Chapter 5 - Competitive Research; When Competitive Research Is Effective; Competitive Research Methods; Analyzing Competitive Research; Example: A Quick Evaluation of Match.com; Acting on Competitive Research Chapter 6 - Universal Tools: Recruiting and InterviewingRecruiting; Current eCalendar Users; eCalendar Power User; Potential Users; Current User Screener; Interviewing; Chapter 7 - Focus Groups; When Focus Groups Are Appropriate; How to Conduct Focus Groups; Blue Sky and Wrap-Up (10 minutes); Chapter 8 - More Than Words: Object-Based Techniques; When to Use Them; Dialogic Techniques; Writing the Script; Generative Techniques: Making Things; Associative Techniques: Card Sorting; Chapter 9 - Field Visits: Learning from Observation; What Are Field Visits?; How Are Field Visits Used? The Field Visit ProcessNote Taking; Why Can't You Just Ask People?; Conclusion; Chapter 10 - Diary Studies; When to Do a Diary Study; How to Do a Diary Study; Conclusion; Chapter 11 - Usability Tests; When to Test; How to Do It; How to Analyze Usability Tests; Anatomy of a Usability Test Report; Conclusion; Chapter 12 - Surveys; When to Conduct Surveys; How to Field a Survey; How to Analyze Survey Responses; Follow-up and Ongoing Research; Chapter 13 - Global and Cross-Cultural Research; What Is Global and What Is Cross-Cultural?; Research Planning; Consider Travel if You... Consider Remote Research if You...Consider Utilizing Local Research Providers if You...; Multilingual Research; Recruiting; Field Interviews and Observation; Global and Cross-Cultural Surveys; The Elephant in the Room; Tactical Challenges for Implementing Research Plans; Analyzing the Data; Course Corrections; Building Your Global Research Program; Chapter 14 - Others' Hard Work: Published Information and Consultants; Published Information; Hiring Specialists; Request for Proposal; Part 1: Project Summary; Background; Project Description; Part 2: Elements of Your Proposal; Questions; Case Studies Core Competencies |
| Record Nr. | UNINA-9910790321203321 |
|
Goodman Elizabeth <1976->
|
||
| Waltham, MA, : Morgan Kaufmann, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Observing the user experience : a practitioner's guide to user research / / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed
| Observing the user experience : a practitioner's guide to user research / / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed |
| Autore | Goodman Elizabeth <1976-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Waltham, MA, : Morgan Kaufmann, c2012 |
| Descrizione fisica | 1 online resource (601 p.) |
| Disciplina |
004.2/1
004.019 |
| Altri autori (Persone) |
KuniavskyMike
MoedAndrea |
| Collana | Interactive Technologies |
| Soggetto topico |
User-centered system design
Observation (Scientific method) |
| ISBN | 0-12-384870-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Observing the User Experience: A Practitioner's Guide to User Research; Copyright; Biographies; Contents; Preface; Who Are You?; What's in This Book?; What's Not in This Book?; Acknowledgments; Part I - Why Research Is Good andHow It Fits into Product Development; Chapter 1 - Introduction; Learning from LEGO; In Conclusion; Chapter 2 - Do a Usability Test Now!; A Nano-usability Test; A Micro-usability Test; What Did You Learn?; What to Do Next; Chapter 3 - Balancing Needs through Iterative Development; Success for End Users Is...; Success for the Company Is...
Success for Advertisers Is...A System of Balance: Iterative Development; Where User Research Fits In; Example: A Scheduling Service; Part II User Experience Research Techniques; Chapter 4 - Research Planning; Setting Goals for Research; Integrating Research and Action; The Format of the Plan; Budgets; Example: Research Plan for Company X; Maintenance; Chapter 5 - Competitive Research; When Competitive Research Is Effective; Competitive Research Methods; Analyzing Competitive Research; Example: A Quick Evaluation of Match.com; Acting on Competitive Research Chapter 6 - Universal Tools: Recruiting and InterviewingRecruiting; Current eCalendar Users; eCalendar Power User; Potential Users; Current User Screener; Interviewing; Chapter 7 - Focus Groups; When Focus Groups Are Appropriate; How to Conduct Focus Groups; Blue Sky and Wrap-Up (10 minutes); Chapter 8 - More Than Words: Object-Based Techniques; When to Use Them; Dialogic Techniques; Writing the Script; Generative Techniques: Making Things; Associative Techniques: Card Sorting; Chapter 9 - Field Visits: Learning from Observation; What Are Field Visits?; How Are Field Visits Used? The Field Visit ProcessNote Taking; Why Can't You Just Ask People?; Conclusion; Chapter 10 - Diary Studies; When to Do a Diary Study; How to Do a Diary Study; Conclusion; Chapter 11 - Usability Tests; When to Test; How to Do It; How to Analyze Usability Tests; Anatomy of a Usability Test Report; Conclusion; Chapter 12 - Surveys; When to Conduct Surveys; How to Field a Survey; How to Analyze Survey Responses; Follow-up and Ongoing Research; Chapter 13 - Global and Cross-Cultural Research; What Is Global and What Is Cross-Cultural?; Research Planning; Consider Travel if You... Consider Remote Research if You...Consider Utilizing Local Research Providers if You...; Multilingual Research; Recruiting; Field Interviews and Observation; Global and Cross-Cultural Surveys; The Elephant in the Room; Tactical Challenges for Implementing Research Plans; Analyzing the Data; Course Corrections; Building Your Global Research Program; Chapter 14 - Others' Hard Work: Published Information and Consultants; Published Information; Hiring Specialists; Request for Proposal; Part 1: Project Summary; Background; Project Description; Part 2: Elements of Your Proposal; Questions; Case Studies Core Competencies |
| Altri titoli varianti | User experience |
| Record Nr. | UNINA-9910815269203321 |
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Goodman Elizabeth <1976->
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| Waltham, MA, : Morgan Kaufmann, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
