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Biblioteca

MARC Lista (tabellare)
The Huawei story / / Tian Tao with Wu Chunbo
The Huawei story / / Tian Tao with Wu Chunbo
Autore Tao Tian
Pubbl/distr/stampa Thousand Oaks : , : SAGE Publications India Pvt. Limited, , 2015
Descrizione fisica 1 online resource (298 p.)
Disciplina 338.7/6213820951
Soggetto topico Consumer satisfaction
Strategic planning
Employee motivation
Electronic industries - Management
Information technology - Management
Telecommunication - Management
ISBN 93-5150-489-1
93-86062-00-3
93-5150-199-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Foreword / by Simon Murry -- Foreword / by Admiral William (Bill) A. Owens -- Preface -- Acknowledgments -- Introduction: business management philosophy : the mysterious driver of Huawei's success -- Common sense and truth : customer centricity -- Soul of business : dedication is the key to success -- Openness: a matter of life and death -- Compromise : the law of the jungle -- Grayness : gathering a hundred-thousand intellectuals -- Self-criticism : a sense of fear makes greatness -- Change : revolution or evolution? -- Strategy : fight with courage and wisdom -- Balance : power, flexibility, and rule -- Epilogue -- About the authors.
Record Nr. UNINA-9910820713003321
Tao Tian  
Thousand Oaks : , : SAGE Publications India Pvt. Limited, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Journal of telecommunications system & management
Journal of telecommunications system & management
Pubbl/distr/stampa Los Angeles, CA, : OMICS Publishing Group
Disciplina 621
Soggetto topico Telecommunication
Telecommunication - Management
Soggetto genere / forma Periodicals.
Formato Materiale a stampa
Livello bibliografico Periodico
Lingua di pubblicazione eng
Altri titoli varianti Journal of telecommunications system and management
JTSM
Record Nr. UNINA-9910139106703321
Los Angeles, CA, : OMICS Publishing Group
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Kommunikationssteuerung : wie unternehmenskommunikation in der digitalen gesellschaft ihre ziele erreicht / / herausgegeben von Lothar Rolke und Jan Sass
Kommunikationssteuerung : wie unternehmenskommunikation in der digitalen gesellschaft ihre ziele erreicht / / herausgegeben von Lothar Rolke und Jan Sass
Pubbl/distr/stampa Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Descrizione fisica 1 online resource (350 p.)
Disciplina 384.068
Soggetto topico Telecommunication - Management
Soggetto genere / forma Electronic books.
ISBN 3-11-043212-9
3-11-043204-8
Classificazione QP 361
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione ger
Nota di contenuto Frontmatter -- Inhalt -- Herausforderungen und Benefits der Kommunikationssteuerung in der digitalen Gesellschaft – eine Einführung -- Kommunikationssteuerung nach dem Stakeholder-Kompass – Wertschöpfung durch Wirkungsmanagement -- Kommunikations-Controlling in der digitalen Praxis -- Die Integration des Kommunikationsmanagements in den Strategieprozess von Unternehmen -- Strategische Aufgaben des Kommunikationsmanagements in der digitalen Gesellschaft -- Kommunikationssteuerung in Zeiten der Postmoderne -- Step by Step – Der Weg zur zielorientierten Kommunikationssteuerung der Siemens AG -- Im Zusammenspiel liegt die Stärke -- Unternehmenskommunikation stakeholdergerecht organisieren – Weiterentwicklung von Strukturen und Prozessen der Kommunikationsfunktion -- Need for speed – Warum Unternehmenskommunikation kampagnenfähig sein muss -- Interne Kommunikation als Innovationstreiber -- Die Rolle der internen Kommunikation bei der Weiterentwicklung einer dialoggesteuerten Unternehmenskultur -- Interne Kommunikation in der Kaskade – Regeln und Formate -- Die Rolle der Unternehmenskommunikation als Business Partner -- Kapitäne steuern – Lenkungsstrukturen in der Vorstandskommunikation -- Drehmoment entfalten – Strategie als Instrument der Selbsttransformation einer Zentralfunktion -- Veränderte Anforderungen und Qualifikationsprofile für Kommunikatoren in der digitalen Gesellschaft -- Agenda Setting oder Agenda Sharing? -- Unternehmenskommunikation als Treiber der Digitalisierung -- Ressourcen der Unternehmenskommunikation systematisch auf die Strategie ausrichten -- Steuerung und Bewertung des Maßnahmen-Mixes: Von der Relevanzanalyse bis zur Überprüfung der Strategieanbindung -- Planen. Messen. Steuern. Das integrierte Kommunikations-Controlling bei der Mainova AG -- Cross-Channel-Measurement – Digitalisierung und kausale Attribution als Schlüssel modernen Kommunikations- Controllings -- Von der Strategie zum KPI in Zeiten des Medienwandels -- Webmonitoring next level -- Autorenverzeichnis -- Stichwortverzeichnis
Record Nr. UNINA-9910466500303321
Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Kommunikationssteuerung : wie unternehmenskommunikation in der digitalen gesellschaft ihre ziele erreicht / / herausgegeben von Lothar Rolke und Jan Sass
Kommunikationssteuerung : wie unternehmenskommunikation in der digitalen gesellschaft ihre ziele erreicht / / herausgegeben von Lothar Rolke und Jan Sass
Pubbl/distr/stampa Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Descrizione fisica 1 online resource (350 p.)
Disciplina 384.068
Soggetto topico Telecommunication - Management
ISBN 3-11-043212-9
3-11-043204-8
Classificazione QP 361
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione ger
Nota di contenuto Frontmatter -- Inhalt -- Herausforderungen und Benefits der Kommunikationssteuerung in der digitalen Gesellschaft – eine Einführung -- Kommunikationssteuerung nach dem Stakeholder-Kompass – Wertschöpfung durch Wirkungsmanagement -- Kommunikations-Controlling in der digitalen Praxis -- Die Integration des Kommunikationsmanagements in den Strategieprozess von Unternehmen -- Strategische Aufgaben des Kommunikationsmanagements in der digitalen Gesellschaft -- Kommunikationssteuerung in Zeiten der Postmoderne -- Step by Step – Der Weg zur zielorientierten Kommunikationssteuerung der Siemens AG -- Im Zusammenspiel liegt die Stärke -- Unternehmenskommunikation stakeholdergerecht organisieren – Weiterentwicklung von Strukturen und Prozessen der Kommunikationsfunktion -- Need for speed – Warum Unternehmenskommunikation kampagnenfähig sein muss -- Interne Kommunikation als Innovationstreiber -- Die Rolle der internen Kommunikation bei der Weiterentwicklung einer dialoggesteuerten Unternehmenskultur -- Interne Kommunikation in der Kaskade – Regeln und Formate -- Die Rolle der Unternehmenskommunikation als Business Partner -- Kapitäne steuern – Lenkungsstrukturen in der Vorstandskommunikation -- Drehmoment entfalten – Strategie als Instrument der Selbsttransformation einer Zentralfunktion -- Veränderte Anforderungen und Qualifikationsprofile für Kommunikatoren in der digitalen Gesellschaft -- Agenda Setting oder Agenda Sharing? -- Unternehmenskommunikation als Treiber der Digitalisierung -- Ressourcen der Unternehmenskommunikation systematisch auf die Strategie ausrichten -- Steuerung und Bewertung des Maßnahmen-Mixes: Von der Relevanzanalyse bis zur Überprüfung der Strategieanbindung -- Planen. Messen. Steuern. Das integrierte Kommunikations-Controlling bei der Mainova AG -- Cross-Channel-Measurement – Digitalisierung und kausale Attribution als Schlüssel modernen Kommunikations- Controllings -- Von der Strategie zum KPI in Zeiten des Medienwandels -- Webmonitoring next level -- Autorenverzeichnis -- Stichwortverzeichnis
Record Nr. UNINA-9910796580103321
Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Kommunikationssteuerung : wie unternehmenskommunikation in der digitalen gesellschaft ihre ziele erreicht / / herausgegeben von Lothar Rolke und Jan Sass
Kommunikationssteuerung : wie unternehmenskommunikation in der digitalen gesellschaft ihre ziele erreicht / / herausgegeben von Lothar Rolke und Jan Sass
Pubbl/distr/stampa Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Descrizione fisica 1 online resource (350 p.)
Disciplina 384.068
Soggetto topico Telecommunication - Management
ISBN 3-11-043212-9
3-11-043204-8
Classificazione QP 361
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione ger
Nota di contenuto Frontmatter -- Inhalt -- Herausforderungen und Benefits der Kommunikationssteuerung in der digitalen Gesellschaft – eine Einführung -- Kommunikationssteuerung nach dem Stakeholder-Kompass – Wertschöpfung durch Wirkungsmanagement -- Kommunikations-Controlling in der digitalen Praxis -- Die Integration des Kommunikationsmanagements in den Strategieprozess von Unternehmen -- Strategische Aufgaben des Kommunikationsmanagements in der digitalen Gesellschaft -- Kommunikationssteuerung in Zeiten der Postmoderne -- Step by Step – Der Weg zur zielorientierten Kommunikationssteuerung der Siemens AG -- Im Zusammenspiel liegt die Stärke -- Unternehmenskommunikation stakeholdergerecht organisieren – Weiterentwicklung von Strukturen und Prozessen der Kommunikationsfunktion -- Need for speed – Warum Unternehmenskommunikation kampagnenfähig sein muss -- Interne Kommunikation als Innovationstreiber -- Die Rolle der internen Kommunikation bei der Weiterentwicklung einer dialoggesteuerten Unternehmenskultur -- Interne Kommunikation in der Kaskade – Regeln und Formate -- Die Rolle der Unternehmenskommunikation als Business Partner -- Kapitäne steuern – Lenkungsstrukturen in der Vorstandskommunikation -- Drehmoment entfalten – Strategie als Instrument der Selbsttransformation einer Zentralfunktion -- Veränderte Anforderungen und Qualifikationsprofile für Kommunikatoren in der digitalen Gesellschaft -- Agenda Setting oder Agenda Sharing? -- Unternehmenskommunikation als Treiber der Digitalisierung -- Ressourcen der Unternehmenskommunikation systematisch auf die Strategie ausrichten -- Steuerung und Bewertung des Maßnahmen-Mixes: Von der Relevanzanalyse bis zur Überprüfung der Strategieanbindung -- Planen. Messen. Steuern. Das integrierte Kommunikations-Controlling bei der Mainova AG -- Cross-Channel-Measurement – Digitalisierung und kausale Attribution als Schlüssel modernen Kommunikations- Controllings -- Von der Strategie zum KPI in Zeiten des Medienwandels -- Webmonitoring next level -- Autorenverzeichnis -- Stichwortverzeichnis
Record Nr. UNINA-9910826275603321
Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Managing projects in telecommunication services / / Mostafa Hashem Sherif
Managing projects in telecommunication services / / Mostafa Hashem Sherif
Autore Sherif Mostafa Hashem
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , c2006
Descrizione fisica 1 online resource (267 p.)
Disciplina 384.068
384.0684
Soggetto topico Telecommunication - Management
Project management
ISBN 1-280-65443-0
9786610654437
0-470-04768-2
0-470-04767-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Foreword. -- Preface. -- 1 Projects in Telecommunication Services. -- Introduction. -- Project Management Versus Product Management. -- Virtual Network Operators. -- Contribution of Project Management. -- The Two Facets of Telecommunication Services. -- Categories of Projects in Telecommunication Services. -- Upgrades of Public Networks. -- Establishment of Specialized Business Networks. -- Temporary Networks. -- Characteristics of Telecommunication Service Projects. -- Complex Interfaces. -- External Interfaces. -- Internal Interfaces. -- International Orientation. -- Multidisciplinarity. -- No Mass Production. -- Diverse Users. -- A Relatively Long Planning Stage. -- Summary of Distinctions Between the Development of Telecommunication Services and Equipment. -- Summary. -- 2 Standards and Innovation in Telecommunication Services. -- The Two Dimensions of Telecommunication Projects. -- The Technological Dimension. -- The Marketing and Social Dimension. -- Classification of Innovations. -- Innovations and the Technology Life Cycle. -- Innovation in Telecommunication Services. -- Incremental Innovation. -- Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- Interaction of Innovations in Equipment and Services. -- Phasic Relation Between Equipment and Services. -- Standardization for Telecommunication Services. -- Timing of Standards. -- Marketing Perspective. -- Technological View of Standards. -- Anticipatory Standards. -- Enabling (Participatory) Standards. -- Responsive Standards. -- Lack of Standards. -- Standards Policy and Knowledge Management. -- Summary. -- 3 The Project Management Context. -- Organization of the Project Team. -- Functional Organization. -- Examples. -- Advantages. -- Disadvantages. -- Matrix Organization. -- Examples. -- Advantages. -- Disadvantages. -- Projectized Organization. -- Examples. -- Advantages. -- Disadvantages. -- Comparison of Project Organizations. -- Project Organization and Innovation Type. -- Incremental Innovat
Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- The Role of the Project Sponsor. -- Phase Management and Portfolio Management. -- The Rolling Wave Method for Service Development. -- Phase 1: Concept Definition. -- Phase 2: Initiation and Preliminary Planning Phase. -- Phase 3: Implementation. -- Phase 4: Controlled Introduction. -- Phase 5: General Availability and Close-Out. -- Canceling Projects. -- Relation to the Build-Operate-Transfer Model. -- Summary. -- 4 Scope Management. -- Scope Initiation. -- Scope Planning. -- Market Service Description (MSD). -- Scope Definition. -- Work Breakdown Structure. -- Technical Plan. -- The Need for Scope Management. -- Salt Lake City Winter Olympics. -- E-Zpass Toll Collection System. -- Background. -- Gaps in the Definition ITS Scope. -- Scope Creep in New Jersey. -- Sources of Scope Change. -- Customer Profile. -- Vendor's Effect. -- Basic Principles of Scope Management. -- Change Control Policy. -- Strictness of the Change Control Policy. -- Change Control Board. -- Scope Verification. -- Tracking and Issue Management. -- Project Termination. -- Case Studies. -- Telecommunications Alliances/Joint Ventures. -- Net 1000. -- Background. -- Timeline and Organization Evolution. -- Postmortem Analysis. -- Lessons Learned. -- Lessons Not Learned. -- Summary. -- 5 Time and Cost Management. -- Scheduling. -- Delays in Telecommunication Projects. -- Compressing the Schedule. -- Cost Management. -- Project Tracking with Earned Value Analysis. -- Metrics for the Earned Value. -- Discrete Effort Method. -- Apportioned Effort Method. -- Level of Effort Method. -- Budget Types. -- Monitoring Project Progress. -- Measures of Efficiency. -- Prerequisites for Earned Value Analysis. -- Earned Value Analysis in Telecommunication Projects. -- Summary. -- 6 Information and Communication Management. -- The Role of Communication Management. -- Dissemination of Information. -- Team Cohesion. -- Historical Database. -- Communication and Outsourc
The Communication Plan. -- Audience. -- Circumstances. -- Nature of Information. -- Content of the Plan. -- Communication Channels. -- One-on-One Communication. -- Meetings. -- Telephony and Teleconferences. -- E-Mail. -- Intranets and Project Portals. -- Evaluation of the Communication Processes. -- Measure of Communication Effectiveness. -- Signs of Communication Problems. -- Barriers to Successful Communications. -- Summary. -- 7 Resources Management. -- Formation of the Project Team. -- Team Building. -- Team Building and the Hierarchy of Human Needs. -- Signs of a Jelled Team. -- Enablers of Team Cohesiveness. -- Impediments to Team Consolidation. -- No Self-Actualization. -- No Self-Esteem. -- No Belongingness. -- No Security. -- Team Breakup (Adjourning). -- Project Leadership. -- Transactional Versus Transformational Leadership. -- Project Manager's Authority. -- Manipulative Behavior. -- MBTI Classification of Leadership Styles. -- Time-Dependent Leadership. -- Matching Leadership Style with the Project Phase. -- Matching Leadership Style with Innovation Type. -- Matching Leadership with Technology Maturity. -- Conflict Resolution. -- Conflicts Due to Contractual Structures. -- Conflicts Due to Connectual Structures. -- Types of Diversity. -- Examples of Social Diversity. -- Examples of Informational Diversity. -- Examples of Value Diversity. -- Conflicts and Diversity. -- Effects of Conflict on Project Performance. -- Dealing with Conflicts. -- Problem Solving. -- Coercion. -- Compromise. -- Accommodation. -- Withdrawal or Avoidance. -- Summary. -- 8 Quality Management. -- Overview. -- Quality and Innovation. -- Service Release Management. -- Quality Plan. -- Categorization of the Defects: Urgency and Criticality. -- Appraisal. -- Schedule Compression. -- Evaluation of Testing Progress. -- When to Stop Testing? -- Vendor Management During the Testing Program. -- Summary. -- Appendix. -- Poisson Model. -- The Basic Model. -- The Jelinski-Moranda Model. -- Deployabil
Learning Effect with the Yamada Model. -- 9 Vendor Management. -- The Importance of Vendor Management. -- Vendor Management Versus Procurement Management. -- Acquisition Process. -- Evaluation of the Formal Solicitation Process. -- Vendor Selection. -- Contract Type. -- Vendor Types in Telecommunications Services. -- Vendor Evaluation. -- Additional Criteria for Equipment Vendors. -- Additional Criteria for Connectivity Vendors. -- Communications with Technology Vendors. -- Statement of Work. -- Vendor Tracking. -- Partnerships and Virtual Organizations. -- Metrics for Vendor Tracking During Acceptance Testing. -- Vendor's Handoff. -- Metrics for Vendor Tracking for Problems in the Field. -- Risks in the Management of Technology Vendors. -- The Technology Life Cycle. -- Vendor Type. -- Risk of Supply Disruption. -- Congruence of the Plans for the Vendor and the Service Provider. -- Lack of Standards. -- Intellectual Property and Knowledge Management. -- Inadequate Field Support. -- Risk Mitigation in the Management of Technology Vendor. -- Connectivity Vendors. -- Types of Agreements Among Network Operators. -- Risks Management for Interconnectivity Vendors. -- Summary. -- 10 Risk Management. -- Risk Identification. -- Risk Evaluation. -- Risk Mitigation. -- Risk Avoidance. -- Risk Reduction. -- Combined Risk Avoidance and Reduction. -- Risk Deflection. -- Risk Financing. -- Risks Identification Telecommunications Services. -- Project Characteristics. -- Complexity. -- Schedule. -- Novelty. -- Geography. -- Internal Organization. -- Technology. -- Supplier. -- Customer. -- Risk Mitigation in Telecommunications Services. -- Risks Due to Project Characteristics. -- Technological Risks. -- Supplier's Risks. -- Customer's Risks. -- Standardization and Risk. -- Innovation and Risk. -- Incremental Innovation. -- Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- Risk Mitigation and Organizational Culture. -- Risk Mitigation and the Project Manager's Tolerance for R
Summary. -- 11 Service Development. -- Opportunity Analysis and Concept Definition. -- Product Definition and Project Setup. -- Design and Procurement. -- Architecture Design. -- Supplier Management. -- Technical Definition of the Service. -- Site Selection. -- Service Operations Technical Plan (SOTP). -- Support Processes. -- Operations, Administration and Maintenance (OA&M). -- Disaster Recovery. -- Customer Network Management. -- Development. -- Equipment Handoff. -- System and Integration Testing. -- Network Operations Center (NOC). -- Human Resources. -- Return Maintenance Authorization (RMA). -- Customer Care. -- Service Turn-Up. -- Installing the Equipment. -- In-Field Tests. -- Pilot Trials. -- Controlled Introduction. -- Management of the Controlled Introduction. -- Marketing and Sales Plans for General Availability. -- Commissioning and Life-Cycle Management. -- Lessons Learned and Closeout. -- Quality-of-Service Metrics. -- Customer Care Performance. -- Network Performance. -- OA&M Quality. -- Business and Network Evolution. -- Summary. -- Appendix. -- 12 Some Final Thoughts. -- Continuity and Change. -- Project Success or Service Success? -- Competition and Government Policies. -- Standardization. -- Outsourcing. -- References. -- In
Record Nr. UNINA-9910143570403321
Sherif Mostafa Hashem  
Hoboken, New Jersey : , : Wiley, , c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Managing projects in telecommunication services / / Mostafa Hashem Sherif
Managing projects in telecommunication services / / Mostafa Hashem Sherif
Autore Sherif Mostafa Hashem
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , c2006
Descrizione fisica 1 online resource (267 p.)
Disciplina 384.068
384.0684
Soggetto topico Telecommunication - Management
Project management
ISBN 1-280-65443-0
9786610654437
0-470-04768-2
0-470-04767-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Foreword. -- Preface. -- 1 Projects in Telecommunication Services. -- Introduction. -- Project Management Versus Product Management. -- Virtual Network Operators. -- Contribution of Project Management. -- The Two Facets of Telecommunication Services. -- Categories of Projects in Telecommunication Services. -- Upgrades of Public Networks. -- Establishment of Specialized Business Networks. -- Temporary Networks. -- Characteristics of Telecommunication Service Projects. -- Complex Interfaces. -- External Interfaces. -- Internal Interfaces. -- International Orientation. -- Multidisciplinarity. -- No Mass Production. -- Diverse Users. -- A Relatively Long Planning Stage. -- Summary of Distinctions Between the Development of Telecommunication Services and Equipment. -- Summary. -- 2 Standards and Innovation in Telecommunication Services. -- The Two Dimensions of Telecommunication Projects. -- The Technological Dimension. -- The Marketing and Social Dimension. -- Classification of Innovations. -- Innovations and the Technology Life Cycle. -- Innovation in Telecommunication Services. -- Incremental Innovation. -- Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- Interaction of Innovations in Equipment and Services. -- Phasic Relation Between Equipment and Services. -- Standardization for Telecommunication Services. -- Timing of Standards. -- Marketing Perspective. -- Technological View of Standards. -- Anticipatory Standards. -- Enabling (Participatory) Standards. -- Responsive Standards. -- Lack of Standards. -- Standards Policy and Knowledge Management. -- Summary. -- 3 The Project Management Context. -- Organization of the Project Team. -- Functional Organization. -- Examples. -- Advantages. -- Disadvantages. -- Matrix Organization. -- Examples. -- Advantages. -- Disadvantages. -- Projectized Organization. -- Examples. -- Advantages. -- Disadvantages. -- Comparison of Project Organizations. -- Project Organization and Innovation Type. -- Incremental Innovat
Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- The Role of the Project Sponsor. -- Phase Management and Portfolio Management. -- The Rolling Wave Method for Service Development. -- Phase 1: Concept Definition. -- Phase 2: Initiation and Preliminary Planning Phase. -- Phase 3: Implementation. -- Phase 4: Controlled Introduction. -- Phase 5: General Availability and Close-Out. -- Canceling Projects. -- Relation to the Build-Operate-Transfer Model. -- Summary. -- 4 Scope Management. -- Scope Initiation. -- Scope Planning. -- Market Service Description (MSD). -- Scope Definition. -- Work Breakdown Structure. -- Technical Plan. -- The Need for Scope Management. -- Salt Lake City Winter Olympics. -- E-Zpass Toll Collection System. -- Background. -- Gaps in the Definition ITS Scope. -- Scope Creep in New Jersey. -- Sources of Scope Change. -- Customer Profile. -- Vendor's Effect. -- Basic Principles of Scope Management. -- Change Control Policy. -- Strictness of the Change Control Policy. -- Change Control Board. -- Scope Verification. -- Tracking and Issue Management. -- Project Termination. -- Case Studies. -- Telecommunications Alliances/Joint Ventures. -- Net 1000. -- Background. -- Timeline and Organization Evolution. -- Postmortem Analysis. -- Lessons Learned. -- Lessons Not Learned. -- Summary. -- 5 Time and Cost Management. -- Scheduling. -- Delays in Telecommunication Projects. -- Compressing the Schedule. -- Cost Management. -- Project Tracking with Earned Value Analysis. -- Metrics for the Earned Value. -- Discrete Effort Method. -- Apportioned Effort Method. -- Level of Effort Method. -- Budget Types. -- Monitoring Project Progress. -- Measures of Efficiency. -- Prerequisites for Earned Value Analysis. -- Earned Value Analysis in Telecommunication Projects. -- Summary. -- 6 Information and Communication Management. -- The Role of Communication Management. -- Dissemination of Information. -- Team Cohesion. -- Historical Database. -- Communication and Outsourc
The Communication Plan. -- Audience. -- Circumstances. -- Nature of Information. -- Content of the Plan. -- Communication Channels. -- One-on-One Communication. -- Meetings. -- Telephony and Teleconferences. -- E-Mail. -- Intranets and Project Portals. -- Evaluation of the Communication Processes. -- Measure of Communication Effectiveness. -- Signs of Communication Problems. -- Barriers to Successful Communications. -- Summary. -- 7 Resources Management. -- Formation of the Project Team. -- Team Building. -- Team Building and the Hierarchy of Human Needs. -- Signs of a Jelled Team. -- Enablers of Team Cohesiveness. -- Impediments to Team Consolidation. -- No Self-Actualization. -- No Self-Esteem. -- No Belongingness. -- No Security. -- Team Breakup (Adjourning). -- Project Leadership. -- Transactional Versus Transformational Leadership. -- Project Manager's Authority. -- Manipulative Behavior. -- MBTI Classification of Leadership Styles. -- Time-Dependent Leadership. -- Matching Leadership Style with the Project Phase. -- Matching Leadership Style with Innovation Type. -- Matching Leadership with Technology Maturity. -- Conflict Resolution. -- Conflicts Due to Contractual Structures. -- Conflicts Due to Connectual Structures. -- Types of Diversity. -- Examples of Social Diversity. -- Examples of Informational Diversity. -- Examples of Value Diversity. -- Conflicts and Diversity. -- Effects of Conflict on Project Performance. -- Dealing with Conflicts. -- Problem Solving. -- Coercion. -- Compromise. -- Accommodation. -- Withdrawal or Avoidance. -- Summary. -- 8 Quality Management. -- Overview. -- Quality and Innovation. -- Service Release Management. -- Quality Plan. -- Categorization of the Defects: Urgency and Criticality. -- Appraisal. -- Schedule Compression. -- Evaluation of Testing Progress. -- When to Stop Testing? -- Vendor Management During the Testing Program. -- Summary. -- Appendix. -- Poisson Model. -- The Basic Model. -- The Jelinski-Moranda Model. -- Deployabil
Learning Effect with the Yamada Model. -- 9 Vendor Management. -- The Importance of Vendor Management. -- Vendor Management Versus Procurement Management. -- Acquisition Process. -- Evaluation of the Formal Solicitation Process. -- Vendor Selection. -- Contract Type. -- Vendor Types in Telecommunications Services. -- Vendor Evaluation. -- Additional Criteria for Equipment Vendors. -- Additional Criteria for Connectivity Vendors. -- Communications with Technology Vendors. -- Statement of Work. -- Vendor Tracking. -- Partnerships and Virtual Organizations. -- Metrics for Vendor Tracking During Acceptance Testing. -- Vendor's Handoff. -- Metrics for Vendor Tracking for Problems in the Field. -- Risks in the Management of Technology Vendors. -- The Technology Life Cycle. -- Vendor Type. -- Risk of Supply Disruption. -- Congruence of the Plans for the Vendor and the Service Provider. -- Lack of Standards. -- Intellectual Property and Knowledge Management. -- Inadequate Field Support. -- Risk Mitigation in the Management of Technology Vendor. -- Connectivity Vendors. -- Types of Agreements Among Network Operators. -- Risks Management for Interconnectivity Vendors. -- Summary. -- 10 Risk Management. -- Risk Identification. -- Risk Evaluation. -- Risk Mitigation. -- Risk Avoidance. -- Risk Reduction. -- Combined Risk Avoidance and Reduction. -- Risk Deflection. -- Risk Financing. -- Risks Identification Telecommunications Services. -- Project Characteristics. -- Complexity. -- Schedule. -- Novelty. -- Geography. -- Internal Organization. -- Technology. -- Supplier. -- Customer. -- Risk Mitigation in Telecommunications Services. -- Risks Due to Project Characteristics. -- Technological Risks. -- Supplier's Risks. -- Customer's Risks. -- Standardization and Risk. -- Innovation and Risk. -- Incremental Innovation. -- Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- Risk Mitigation and Organizational Culture. -- Risk Mitigation and the Project Manager's Tolerance for R
Summary. -- 11 Service Development. -- Opportunity Analysis and Concept Definition. -- Product Definition and Project Setup. -- Design and Procurement. -- Architecture Design. -- Supplier Management. -- Technical Definition of the Service. -- Site Selection. -- Service Operations Technical Plan (SOTP). -- Support Processes. -- Operations, Administration and Maintenance (OA&M). -- Disaster Recovery. -- Customer Network Management. -- Development. -- Equipment Handoff. -- System and Integration Testing. -- Network Operations Center (NOC). -- Human Resources. -- Return Maintenance Authorization (RMA). -- Customer Care. -- Service Turn-Up. -- Installing the Equipment. -- In-Field Tests. -- Pilot Trials. -- Controlled Introduction. -- Management of the Controlled Introduction. -- Marketing and Sales Plans for General Availability. -- Commissioning and Life-Cycle Management. -- Lessons Learned and Closeout. -- Quality-of-Service Metrics. -- Customer Care Performance. -- Network Performance. -- OA&M Quality. -- Business and Network Evolution. -- Summary. -- Appendix. -- 12 Some Final Thoughts. -- Continuity and Change. -- Project Success or Service Success? -- Competition and Government Policies. -- Standardization. -- Outsourcing. -- References. -- In
Record Nr. UNINA-9910830293603321
Sherif Mostafa Hashem  
Hoboken, New Jersey : , : Wiley, , c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
New telecom networks : enterprises and security / / Daniel Battu
New telecom networks : enterprises and security / / Daniel Battu
Autore Battu Daniel
Pubbl/distr/stampa London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014
Descrizione fisica 1 online resource (399 p.)
Disciplina 004.678
Collana Networks and Telecommunications Series
Soggetto topico Internet
Telecommunication - Management
Telecommunication - Security measures
Telecommunication systems
ISBN 1-119-00792-5
1-119-00491-8
1-119-00791-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title Page; Copyright; Contents; Foreword; Introduction; Chapter1: Fundamentals; 1.1. Different kinds of network; 1.1.1. Classic definitions; 1.1.2. National networks and international connections; 1.1.3. Network exploiters and operators; 1.1.4. Economic role of MVNOs and VNO; 1.1.5. Public and private networks; 1.1.6. Fixed and radio networks; 1.1.7. Main operators worldwide; 1.1.8. Pan-European network project; 1.1.9. Single European hub for telecoms regulation; 1.1.10. Pooling of network infrastructures; 1.1.11. Energy consumption of telecoms systems
1.2. Financial aspects relating to networks1.2.1. Economic studies in telecommunications; 1.2.2. Cost price; 1.2.3. Financial mechanisms involved; 1.2.4. Cost of networks and operator charges; 1.2.5. The hidden income source for long-standing network operators; 1.3. Historical overview of the communications market; 1.3.1. Industry in France; 1.3.2. Components, past and present; 1.3.3. Tomorrow's components; 1.3.4. History of network operators; 1.3.5. Financing of networks; 1.3.6. National and international legislation; 1.4. Networking techniques; 1.4.1. Analog vs. digital
1.4.2. Circuit-switching1.4.3. Data packet switching and the Internet; 1.4.4. Intelligent networks and NGNs; 1.4.5. Range and availability of networks; 1.4.6. Confidentiality; 1.5. Choices available to companies in a changing world; 1.5.1. SMEs faced with ICT; 1.5.2. SMEs faced with the choice of a connection; 1.5.3. Factors in choosing a connection for a company; 1.6. Summary; Chapter2: Communication Techniques; 2.1. Transmission parameters; 2.1.1. Frequency ranges in transmission; 2.1.2. Attenuation; 2.1.3. Phase, jitter and latency; 2.1.4. Noise and crosstalk; 2.1.5. Synchronization
2.1.6. Echoes2.1.7. Micro-cuts; 2.1.8. Error rate on binary elements; 2.2. Modulation and encoding; 2.2.1. Main types of modulation; 2.2.2. Frequency Division Multiplexing (FDM); 2.2.3. Wave Division Multiplexing (WDM); 2.2.4. Time Division Multiplexing (TDM); 2.2.5. Source encoding and channel encoding; 2.2.6. Error management; 2.2.6.1. Automatic Repeat Request, ARQ; 2.2.6.2. Cyclic Redundancy Check, CRC; 2.2.6.3. Automatic repeat mechanisms (ACK and NACK); 2.2.6.4. Forward Error Correction, FEC; 2.3. Switching; 2.4. Signaling in networks; 2.5. Protocols and data exploitation
2.5.1. Information to be transmitted2.5.2. Exploitation of digital connections; 2.5.3. Modes of communication; 2.5.3.1. Use of circuits; 2.5.3.2. Use of "Message" mode; 2.5.3.3. Packet-switching; 2.5.3.4. Other modes of communication; 2.5.3.5. Protocol; 2.5.4. Data rate of a digital connection; 2.6. The "OSI model"; 2.6.1. Definition of communication protocols; 2.6.2. Principle of the OSI model; 2.6.3. The seven layers of the OSI model; 2.6.4. Evolution of the OSI model; 2.6.5. Information Communication Architecture (ICA); 2.6.6. Layers 1 and 2 in WANs; 2.6.7. Layer 3 in WANs
2.6.8. The TCP/IP and UDP/IP combination
Record Nr. UNINA-9910132150803321
Battu Daniel  
London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
New telecom networks : enterprises and security / / Daniel Battu
New telecom networks : enterprises and security / / Daniel Battu
Autore Battu Daniel
Pubbl/distr/stampa London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014
Descrizione fisica 1 online resource (399 p.)
Disciplina 004.678
Collana Networks and Telecommunications Series
Soggetto topico Internet
Telecommunication - Management
Telecommunication - Security measures
Telecommunication systems
ISBN 1-119-00792-5
1-119-00491-8
1-119-00791-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title Page; Copyright; Contents; Foreword; Introduction; Chapter1: Fundamentals; 1.1. Different kinds of network; 1.1.1. Classic definitions; 1.1.2. National networks and international connections; 1.1.3. Network exploiters and operators; 1.1.4. Economic role of MVNOs and VNO; 1.1.5. Public and private networks; 1.1.6. Fixed and radio networks; 1.1.7. Main operators worldwide; 1.1.8. Pan-European network project; 1.1.9. Single European hub for telecoms regulation; 1.1.10. Pooling of network infrastructures; 1.1.11. Energy consumption of telecoms systems
1.2. Financial aspects relating to networks1.2.1. Economic studies in telecommunications; 1.2.2. Cost price; 1.2.3. Financial mechanisms involved; 1.2.4. Cost of networks and operator charges; 1.2.5. The hidden income source for long-standing network operators; 1.3. Historical overview of the communications market; 1.3.1. Industry in France; 1.3.2. Components, past and present; 1.3.3. Tomorrow's components; 1.3.4. History of network operators; 1.3.5. Financing of networks; 1.3.6. National and international legislation; 1.4. Networking techniques; 1.4.1. Analog vs. digital
1.4.2. Circuit-switching1.4.3. Data packet switching and the Internet; 1.4.4. Intelligent networks and NGNs; 1.4.5. Range and availability of networks; 1.4.6. Confidentiality; 1.5. Choices available to companies in a changing world; 1.5.1. SMEs faced with ICT; 1.5.2. SMEs faced with the choice of a connection; 1.5.3. Factors in choosing a connection for a company; 1.6. Summary; Chapter2: Communication Techniques; 2.1. Transmission parameters; 2.1.1. Frequency ranges in transmission; 2.1.2. Attenuation; 2.1.3. Phase, jitter and latency; 2.1.4. Noise and crosstalk; 2.1.5. Synchronization
2.1.6. Echoes2.1.7. Micro-cuts; 2.1.8. Error rate on binary elements; 2.2. Modulation and encoding; 2.2.1. Main types of modulation; 2.2.2. Frequency Division Multiplexing (FDM); 2.2.3. Wave Division Multiplexing (WDM); 2.2.4. Time Division Multiplexing (TDM); 2.2.5. Source encoding and channel encoding; 2.2.6. Error management; 2.2.6.1. Automatic Repeat Request, ARQ; 2.2.6.2. Cyclic Redundancy Check, CRC; 2.2.6.3. Automatic repeat mechanisms (ACK and NACK); 2.2.6.4. Forward Error Correction, FEC; 2.3. Switching; 2.4. Signaling in networks; 2.5. Protocols and data exploitation
2.5.1. Information to be transmitted2.5.2. Exploitation of digital connections; 2.5.3. Modes of communication; 2.5.3.1. Use of circuits; 2.5.3.2. Use of "Message" mode; 2.5.3.3. Packet-switching; 2.5.3.4. Other modes of communication; 2.5.3.5. Protocol; 2.5.4. Data rate of a digital connection; 2.6. The "OSI model"; 2.6.1. Definition of communication protocols; 2.6.2. Principle of the OSI model; 2.6.3. The seven layers of the OSI model; 2.6.4. Evolution of the OSI model; 2.6.5. Information Communication Architecture (ICA); 2.6.6. Layers 1 and 2 in WANs; 2.6.7. Layer 3 in WANs
2.6.8. The TCP/IP and UDP/IP combination
Record Nr. UNINA-9910817796903321
Battu Daniel  
London, England ; ; Hoboken, New Jersey : , : ISTE : , : Wiley, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
El Poder de la Pasión : Cómo Amena Conquistó lo Imposible a Través de Las Personas / / Belarmino García ; prólogo de Manuel Campo Vidal
El Poder de la Pasión : Cómo Amena Conquistó lo Imposible a Través de Las Personas / / Belarmino García ; prólogo de Manuel Campo Vidal
Autore García Belarmino
Edizione [First edition.]
Pubbl/distr/stampa Madrid, España : , : LID Editorial Empresarial, S.L., , [2015]
Descrizione fisica 1 online resource (151 pages)
Disciplina 658.11
Soggetto topico New business enterprises
Telecommunication - Management
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione spa
Nota di contenuto Intro -- Contraportada -- Portada -- Portada interior -- Carta de presentación -- Índice -- Prólogo. La pasión, según Belarmino -- Agradecimientos -- Introducción -- 1. Mi primer día -- 2. Gestionando el embarazo -- 3. ¿Había hueco para otro? -- 4. Nacimiento y primeros pasos -- 5. El valor de la palabra -- 6. ¿Quién encendió la chispa? -- 7. No hay rosa sin espinas: verano del 99 -- 8. Dúo -- 9. Espectáculo sorprendente -- 10. ¿Teníamos preocupaciones? -- 11. Nuestra gente -- 12. Gestionando la pasión -- 13. ¿Hasta dónde nos llevó el poder de la pasión? -- 14. Nos habíamos hecho grandes -- 15. ¿Qué he aprendido? -- Glosario -- Notas -- Belarmino García -- Créditos.
Record Nr. UNINA-9910795789203321
García Belarmino  
Madrid, España : , : LID Editorial Empresarial, S.L., , [2015]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui