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Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / / Bob E. Hayes
| Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / / Bob E. Hayes |
| Autore | Hayes Bob E. <1963-> |
| Edizione | [Third edition.] |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2008 |
| Descrizione fisica | 1 online resource (311 p.) |
| Disciplina | 658.8/12 |
| Soggetto topico |
Consumer satisfaction - Statistical methods
Questionnaires |
| ISBN |
0-87389-111-2
600-00-4864-5 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910779877503321 |
Hayes Bob E. <1963->
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / / Bob E. Hayes
| Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / / Bob E. Hayes |
| Autore | Hayes Bob E. <1963-> |
| Edizione | [Third edition.] |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2008 |
| Descrizione fisica | 1 online resource (311 p.) |
| Disciplina | 658.8/12 |
| Soggetto topico |
Consumer satisfaction - Statistical methods
Questionnaires |
| ISBN |
0-87389-111-2
600-00-4864-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910819184703321 |
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Hayes Bob E. <1963->
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| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Measuring social capital [[electronic resource] ] : an integrated questionnaire / / Christiaan Grootaert ... [et al.]
| Measuring social capital [[electronic resource] ] : an integrated questionnaire / / Christiaan Grootaert ... [et al.] |
| Pubbl/distr/stampa | Washington, D.C., : World Bank, c2004 |
| Descrizione fisica | 1 online resource (61 p.) |
| Disciplina | 302 |
| Altri autori (Persone) | GrootaertChristiaan <1950-> |
| Collana | World Bank working paper |
| Soggetto topico |
Social capital (Sociology) - Research - Methodology
Questionnaires |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-08482-0
9786610084821 1-4175-0314-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910455691603321 |
| Washington, D.C., : World Bank, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Measuring social capital : : an integrated questionnaire / / Christiaan Grootaert ... [and others]
| Measuring social capital : : an integrated questionnaire / / Christiaan Grootaert ... [and others] |
| Pubbl/distr/stampa | Washington, D.C. : , : World Bank, , c2004 |
| Descrizione fisica | vii, 53 pages : illustrations ; ; 26 cm |
| Disciplina | 302 |
| Altri autori (Persone) | GrootaertChristiaan <1950-> |
| Collana | World Bank working paper |
| Soggetto topico |
Social capital (Sociology) - Research - Methodology
Questionnaires |
| ISBN |
1-280-08482-0
9786610084821 1-4175-0314-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910780590303321 |
| Washington, D.C. : , : World Bank, , c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Measuring social capital : : an integrated questionnaire / / Christiaan Grootaert ... [and others]
| Measuring social capital : : an integrated questionnaire / / Christiaan Grootaert ... [and others] |
| Pubbl/distr/stampa | Washington, D.C. : , : World Bank, , c2004 |
| Descrizione fisica | vii, 53 pages : illustrations ; ; 26 cm |
| Disciplina | 302 |
| Altri autori (Persone) | GrootaertChristiaan <1950-> |
| Collana | World Bank working paper |
| Soggetto topico |
Social capital (Sociology) - Research - Methodology
Questionnaires |
| ISBN |
1-280-08482-0
9786610084821 1-4175-0314-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910807297303321 |
| Washington, D.C. : , : World Bank, , c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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National survey of the mining population / / Linda Jansen McWilliams [and three others]
| National survey of the mining population / / Linda Jansen McWilliams [and three others] |
| Autore | McWilliams Linda Jansen |
| Pubbl/distr/stampa | Pitsburgh, PA : , : Department of Health and Human Services, Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, Office of Mine Safety and Health Research, , 2012 |
| Descrizione fisica | 1 online resource (2 volumes) : color illustrations, color maps |
| Collana |
Information circular
DHHS (NIOSH) publication |
| Soggetto topico |
Miners - United States
Coal mines and mining - United States Mineral industries - United States Quarries and quarrying - United States Sand and gravel mines and mining - United States Questionnaires |
| Soggetto genere / forma | Statistics. |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part I. Employees -- part II. Mines. |
| Record Nr. | UNINA-9910713354403321 |
Questionnaire measuring the utility of knowledge-based systems / / Leonard Adelman [and three others]
| Questionnaire measuring the utility of knowledge-based systems / / Leonard Adelman [and three others] |
| Autore | Adelman Leonard <1949-> |
| Pubbl/distr/stampa | Alexandria, Virginia : , : U.S. Army Research Institute for the Behavioral and Social Sciences |
| Descrizione fisica | 1 online resource (77 pages in various pagings) |
| Collana | Technical report |
| Soggetto topico |
Questionnaires
Expert systems (Computer science) - Evaluation Decision making - Testing User-centered system design |
| Soggetto genere / forma | Technical reports. |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910711465203321 |
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Adelman Leonard <1949->
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| Alexandria, Virginia : , : U.S. Army Research Institute for the Behavioral and Social Sciences | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Questionnaires in second language research : construction, administration, and processing / / Zoltan Dornyei with contributions from Tatsuya Taguchi
| Questionnaires in second language research : construction, administration, and processing / / Zoltan Dornyei with contributions from Tatsuya Taguchi |
| Autore | Dornyei Zoltan |
| Edizione | [2nd ed. /] |
| Pubbl/distr/stampa | New York ; ; London : , : Routledge, , 2010 |
| Descrizione fisica | 1 online resource (200 p.) |
| Disciplina | 418.0072 |
| Altri autori (Persone) | TaguchiTatsuya |
| Collana | Second language acquisition research series. Monographs on research methodology |
| Soggetto topico |
Second language acquisition - Research - Methodology
Questionnaires |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-135-26252-7
1-282-44370-4 9786612443701 0-203-86473-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Book Cover; Title; Copyright; Contents; Preface to the Second Edition; Introduction; CHAPTER 1 Questionnaires in Second Language Research; CHAPTER 2 Constructing the Questionnaire; CHAPTER 3 Administering the Questionnaire; CHAPTER 4 Processing Questionnaire Data; CHAPTER 5 Illustration: Developing a Motivation Questionnaire; Conclusion and Checklist; References; Appendix A: Combined List of the Items Included in the Questionnaires Discussed in Chapter 5; Appendix B: The Final Version of the Questionnaires Used in Japan, China, and Iran
Appendix C: Selected List of Published L2 QuestionnairesAuthor Index; Subject Index |
| Record Nr. | UNINA-9910457014803321 |
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Dornyei Zoltan
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| New York ; ; London : , : Routledge, , 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Response errors in surveys of children's immunizations / / by Gordon Willis [and three others]
| Response errors in surveys of children's immunizations / / by Gordon Willis [and three others] |
| Pubbl/distr/stampa | Hyattsville, Maryland : , : U.S. Department of Health and Human Services, Centers for Disease Control and Prevention, National Center for Health Statistics, , 1999 |
| Descrizione fisica | 1 online resource (vi, 48 pages) |
| Collana |
Vital and health statistics. Series 6, Cognition and survey measurement
DHHS publication |
| Soggetto topico |
Medical care surveys - Response rate - United States - Evaluation
Immunization of children - United States - Evaluation Vaccination of children - United States - Evaluation Health surveys - United States - Evaluation Medical history taking - Evaluation Response consistency Questionnaires Health surveys Immunization of children Vaccination of children |
| Soggetto genere / forma | Statistics. |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910714177303321 |
| Hyattsville, Maryland : , : U.S. Department of Health and Human Services, Centers for Disease Control and Prevention, National Center for Health Statistics, , 1999 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Securing wireless infusion pumps in healthcare delivery organizations / / Gavin O'Brien [and five others]
| Securing wireless infusion pumps in healthcare delivery organizations / / Gavin O'Brien [and five others] |
| Autore | O'Brien Gavin <1965-> |
| Pubbl/distr/stampa | Gaithersburg, MD : , : National Institute of Standards and Technology, U.S. Department of Commerce, National Cybersecurity Center of Excellence, , 2018 |
| Descrizione fisica | 1 online resource (376 pages) : color illustrations |
| Collana | NIST special publication |
| Soggetto topico |
Authentication
Drug infusion pumps Internet of things Medical instruments and apparatus Questionnaires Risk assessment Extranets (Computer networks) IEEE 802.11 (Standard) |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | volume A. Executive summary -- volume B. Approach, architecture, and security characteristics -- volume C. How-to guides. |
| Record Nr. | UNINA-9910712829903321 |
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O'Brien Gavin <1965->
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| Gaithersburg, MD : , : National Institute of Standards and Technology, U.S. Department of Commerce, National Cybersecurity Center of Excellence, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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