Putting citizens first : engagement in policy and service delivery for the 21st century / / Evert A. Lindquist, Sam Vincent and John Wanna (eds.) |
Autore | Lindquist Evert A |
Pubbl/distr/stampa | Canberra, : ANU Press, 2013 |
Descrizione fisica | 1 online resource (220 p.) |
Collana | Australia and New Zealand School of Government (ANZSOG) |
Soggetto topico |
Public administration - Citizen participation
Public administration - Technological innovations |
Soggetto non controllato |
policy studies
public sector Australia Democracy Landcare in Australia Social security |
ISBN | 1-922144-34-7 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Preliminary pages; Foreword; Contributors; 1. Putting Citizens First: Engagement in policy and service delivery for the 21st century; Part I. Setting the Scene: The evolving landscape for citizen engagement; 2. Engaging Citizens: Can Westminster coexist with meaningful citizen-centric engagement?; 3. Beyond New Public Management: Will governments let citizens and communities determine policy choices and service mixes?; 4. Citizens and Governments: Getting closer or further apart?; Part II. Drivers for Change: Innovations in citizen-centric governance
5. Engaging Citizens in Policy Innovation: Benefiting public policy from the design inputs of citizens and stakeholders as 'experts'6. Engaging Citizens in Co-producing Service Outcomes; 7. Citizens, Customers, Clients or Unwilling Clients? Different and effective strategies for citizen-centric delivery; 8. Measuring Citizen Feedback and Gauging Citizen Satisfaction; 9. Information Technology and New Media as Tools of Engagement; Part III. Case Studies: Land management and Indigenous empowerment 10. From Little Things, Big Things Grow: The rise of Landcare and citizen-orientated land management in Victoria11. Volunteers as Agents of Co-production: The example of NSW State Reserves; 12. Indigenous Empowerment in Land Management; 13. Improving Indigenous Access: Three practitioner perspectives on citizen engagement; Part IV. Case Studies: Fostering community engagement and connectedness; 14. Singapore's Social Safety Net and Human Service Provisions; 15. Challenges in Engaging Citizens as Partners in the Community Sector; 16. Challenges in Engaging Citizens as Partners in Housing 17. Building Citizen Feedback into Program Redesign18. New Ways of Engaging Citizens in Service Delivery; 19. Dilemmas of Engagement: Seriously empowering our community; 20. Volunteers as Agents of Co-productio; Part V. Case Studies: Engaging with information technology and new media; 21. Informing Tax Policy Legislation: Thinking differently about consultation processes; 22. Inland Revenue New Zealand: From hosting consultations to managing conversations |
Record Nr. | UNINA-9910142121103321 |
Lindquist Evert A
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Canberra, : ANU Press, 2013 | ||
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Lo trovi qui: Univ. Federico II | ||
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Solving public problems : a practical guide to fix our government and change our world / / Beth Simone Noveck |
Autore | Noveck Beth Simone |
Pubbl/distr/stampa | New Haven ; ; London : , : Yale University Press, , [2021] |
Descrizione fisica | 1 online resource (320 pages) |
Disciplina | 352.33 |
Soggetto topico |
Public administration - United States - Citizen participation
Public administration - Technological innovations Public administration - Citizen participation |
ISBN | 0-300-25862-3 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Frontmatter -- Contents -- Author’s Note -- Introduction -- 1 Public Problem Solving and the New Public Entrepreneur -- 2 The Government That Governs Least Governs Best: The Politics of Problem Solving and the Crisis of Trust -- 3 From Idea to Implementation -- 4 Defining a Public Problem -- 5 Human-Centered Design, or Understanding Problems with Help from People -- 6 Understanding Problems Using Data -- 7 Using Collective Intelligence to Solve a Problem: Crowdsourcing, Collaboration, and Codesign -- 8 Fast Field Scanning -- 9 Implementing Solutions with Partners -- 10 Testing What Works: Evaluation and Evolution -- 11 Doing Differently, Learning Differently -- 12 Training the Next Generation of Leaders and Problem Solvers -- Acknowledgments -- Notes -- Index |
Record Nr. | UNINA-9910554265403321 |
Noveck Beth Simone
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New Haven ; ; London : , : Yale University Press, , [2021] | ||
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Lo trovi qui: Univ. Federico II | ||
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Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors |
Pubbl/distr/stampa | Nashville : , : Vanderbilt University Press, , [2014] |
Descrizione fisica | 1 online resource (263 pages) : illustrations |
Disciplina | 320.6 |
Soggetto topico |
Political planning - Citizen participation
Public administration - Citizen participation Political participation Organizational change |
Soggetto genere / forma | Electronic books. |
ISBN |
0-8265-2000-6
0-8265-2001-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Machine generated contents note: -- CONTENTS -- Jennifer Girouard and Carmen Sirianni, Introduction -- Elena Fagotto and Archon Fung, Embedding Public Deliberation in Community Governance -- Anne Taufen Wessells, Ways of Knowing the Los Angeles River Watershed: Getting from Engaged Participation to Inclusive Deliberation -- Jason Corburn, Civic Innovation, Deliberation, and Health Impact Assessment: Democratic Planning and Civic Engagement in San Francisco -- Daniel Kreiss and Laura Meadows, Intramovement Agenda Setting: Nationalizing North Carolina's Fight to Defeat an Anti-Gay Marriage Constitutional Amendment -- Lewis A. Friedland, Civic Communication in a Networked Society: Seattle's Emergent Ecology -- Caroline W. Lee, Accounting for Diversity in Collaborative Governance: An Institutional Approach to Empowerment Reforms -- Robert M. Fishman, Networks and Narratives in the Making of Civic Practice: Lessons from Iberia -- Thamy Pogrebinschi, Turning Participation into Representation: Innovative Policy Making for Minority Groups in Brazil -- Carmen Sirianni, Bringing the State Back in through Collaborative Governance: Emergent Mission and Practice at the US Environmental Protection Agency -- Jane Mansbridge, A Systemic Approach to Civic Action. |
Record Nr. | UNINA-9910463597803321 |
Nashville : , : Vanderbilt University Press, , [2014] | ||
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Lo trovi qui: Univ. Federico II | ||
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Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors |
Pubbl/distr/stampa | Nashville : , : Vanderbilt University Press, , [2014] |
Descrizione fisica | 1 online resource (263 pages) : illustrations |
Disciplina | 320.6 |
Soggetto topico |
Political planning - Citizen participation
Public administration - Citizen participation Political participation Organizational change |
ISBN |
0-8265-0358-6
0-8265-2000-6 0-8265-2001-4 |
Classificazione | POL003000SOC026000POL002000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Machine generated contents note: -- CONTENTS -- Jennifer Girouard and Carmen Sirianni, Introduction -- Elena Fagotto and Archon Fung, Embedding Public Deliberation in Community Governance -- Anne Taufen Wessells, Ways of Knowing the Los Angeles River Watershed: Getting from Engaged Participation to Inclusive Deliberation -- Jason Corburn, Civic Innovation, Deliberation, and Health Impact Assessment: Democratic Planning and Civic Engagement in San Francisco -- Daniel Kreiss and Laura Meadows, Intramovement Agenda Setting: Nationalizing North Carolina's Fight to Defeat an Anti-Gay Marriage Constitutional Amendment -- Lewis A. Friedland, Civic Communication in a Networked Society: Seattle's Emergent Ecology -- Caroline W. Lee, Accounting for Diversity in Collaborative Governance: An Institutional Approach to Empowerment Reforms -- Robert M. Fishman, Networks and Narratives in the Making of Civic Practice: Lessons from Iberia -- Thamy Pogrebinschi, Turning Participation into Representation: Innovative Policy Making for Minority Groups in Brazil -- Carmen Sirianni, Bringing the State Back in through Collaborative Governance: Emergent Mission and Practice at the US Environmental Protection Agency -- Jane Mansbridge, A Systemic Approach to Civic Action. |
Record Nr. | UNINA-9910788083103321 |
Nashville : , : Vanderbilt University Press, , [2014] | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors |
Pubbl/distr/stampa | Nashville : , : Vanderbilt University Press, , [2014] |
Descrizione fisica | 1 online resource (263 pages) : illustrations |
Disciplina | 320.6 |
Soggetto topico |
Political planning - Citizen participation
Public administration - Citizen participation Political participation Organizational change |
ISBN |
0-8265-0358-6
0-8265-2000-6 0-8265-2001-4 |
Classificazione | POL003000SOC026000POL002000 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Machine generated contents note: -- CONTENTS -- Jennifer Girouard and Carmen Sirianni, Introduction -- Elena Fagotto and Archon Fung, Embedding Public Deliberation in Community Governance -- Anne Taufen Wessells, Ways of Knowing the Los Angeles River Watershed: Getting from Engaged Participation to Inclusive Deliberation -- Jason Corburn, Civic Innovation, Deliberation, and Health Impact Assessment: Democratic Planning and Civic Engagement in San Francisco -- Daniel Kreiss and Laura Meadows, Intramovement Agenda Setting: Nationalizing North Carolina's Fight to Defeat an Anti-Gay Marriage Constitutional Amendment -- Lewis A. Friedland, Civic Communication in a Networked Society: Seattle's Emergent Ecology -- Caroline W. Lee, Accounting for Diversity in Collaborative Governance: An Institutional Approach to Empowerment Reforms -- Robert M. Fishman, Networks and Narratives in the Making of Civic Practice: Lessons from Iberia -- Thamy Pogrebinschi, Turning Participation into Representation: Innovative Policy Making for Minority Groups in Brazil -- Carmen Sirianni, Bringing the State Back in through Collaborative Governance: Emergent Mission and Practice at the US Environmental Protection Agency -- Jane Mansbridge, A Systemic Approach to Civic Action. |
Record Nr. | UNINA-9910810229503321 |
Nashville : , : Vanderbilt University Press, , [2014] | ||
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Lo trovi qui: Univ. Federico II | ||
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