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Putting citizens first : engagement in policy and service delivery for the 21st century / / Evert A. Lindquist, Sam Vincent and John Wanna (eds.)
Putting citizens first : engagement in policy and service delivery for the 21st century / / Evert A. Lindquist, Sam Vincent and John Wanna (eds.)
Autore Lindquist Evert A
Pubbl/distr/stampa Canberra, : ANU Press, 2013
Descrizione fisica 1 online resource (220 p.)
Collana Australia and New Zealand School of Government (ANZSOG)
Soggetto topico Public administration - Citizen participation
Public administration - Technological innovations
Soggetto non controllato policy studies
public sector
Australia
Democracy
Landcare in Australia
Social security
ISBN 1-922144-34-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Preliminary pages; Foreword; Contributors; 1. Putting Citizens First: Engagement in policy and service delivery for the 21st century; Part I. Setting the Scene: The evolving landscape for citizen engagement; 2. Engaging Citizens: Can Westminster coexist with meaningful citizen-centric engagement?; 3. Beyond New Public Management: Will governments let citizens and communities determine policy choices and service mixes?; 4. Citizens and Governments: Getting closer or further apart?; Part II. Drivers for Change: Innovations in citizen-centric governance
5. Engaging Citizens in Policy Innovation: Benefiting public policy from the design inputs of citizens and stakeholders as 'experts'6. Engaging Citizens in Co-producing Service Outcomes; 7. Citizens, Customers, Clients or Unwilling Clients? Different and effective strategies for citizen-centric delivery; 8. Measuring Citizen Feedback and Gauging Citizen Satisfaction; 9. Information Technology and New Media as Tools of Engagement; Part III. Case Studies: Land management and Indigenous empowerment
10. From Little Things, Big Things Grow: The rise of Landcare and citizen-orientated land management in Victoria11. Volunteers as Agents of Co-production: The example of NSW State Reserves; 12. Indigenous Empowerment in Land Management; 13. Improving Indigenous Access: Three practitioner perspectives on citizen engagement; Part IV. Case Studies: Fostering community engagement and connectedness; 14. Singapore's Social Safety Net and Human Service Provisions; 15. Challenges in Engaging Citizens as Partners in the Community Sector; 16. Challenges in Engaging Citizens as Partners in Housing
17. Building Citizen Feedback into Program Redesign18. New Ways of Engaging Citizens in Service Delivery; 19. Dilemmas of Engagement: Seriously empowering our community; 20. Volunteers as Agents of Co-productio; Part V. Case Studies: Engaging with information technology and new media; 21. Informing Tax Policy Legislation: Thinking differently about consultation processes; 22. Inland Revenue New Zealand: From hosting consultations to managing conversations
Record Nr. UNINA-9910142121103321
Lindquist Evert A  
Canberra, : ANU Press, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Solving public problems : a practical guide to fix our government and change our world / / Beth Simone Noveck
Solving public problems : a practical guide to fix our government and change our world / / Beth Simone Noveck
Autore Noveck Beth Simone
Pubbl/distr/stampa New Haven ; ; London : , : Yale University Press, , [2021]
Descrizione fisica 1 online resource (320 pages)
Disciplina 352.33
Soggetto topico Public administration - United States - Citizen participation
Public administration - Technological innovations
Public administration - Citizen participation
ISBN 0-300-25862-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Frontmatter -- Contents -- Author’s Note -- Introduction -- 1 Public Problem Solving and the New Public Entrepreneur -- 2 The Government That Governs Least Governs Best: The Politics of Problem Solving and the Crisis of Trust -- 3 From Idea to Implementation -- 4 Defining a Public Problem -- 5 Human-Centered Design, or Understanding Problems with Help from People -- 6 Understanding Problems Using Data -- 7 Using Collective Intelligence to Solve a Problem: Crowdsourcing, Collaboration, and Codesign -- 8 Fast Field Scanning -- 9 Implementing Solutions with Partners -- 10 Testing What Works: Evaluation and Evolution -- 11 Doing Differently, Learning Differently -- 12 Training the Next Generation of Leaders and Problem Solvers -- Acknowledgments -- Notes -- Index
Record Nr. UNINA-9910554265403321
Noveck Beth Simone  
New Haven ; ; London : , : Yale University Press, , [2021]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors
Pubbl/distr/stampa Nashville : , : Vanderbilt University Press, , [2014]
Descrizione fisica 1 online resource (263 pages) : illustrations
Disciplina 320.6
Soggetto topico Political planning - Citizen participation
Public administration - Citizen participation
Political participation
Organizational change
Soggetto genere / forma Electronic books.
ISBN 0-8265-2000-6
0-8265-2001-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: -- CONTENTS -- Jennifer Girouard and Carmen Sirianni, Introduction -- Elena Fagotto and Archon Fung, Embedding Public Deliberation in Community Governance -- Anne Taufen Wessells, Ways of Knowing the Los Angeles River Watershed: Getting from Engaged Participation to Inclusive Deliberation -- Jason Corburn, Civic Innovation, Deliberation, and Health Impact Assessment: Democratic Planning and Civic Engagement in San Francisco -- Daniel Kreiss and Laura Meadows, Intramovement Agenda Setting: Nationalizing North Carolina's Fight to Defeat an Anti-Gay Marriage Constitutional Amendment -- Lewis A. Friedland, Civic Communication in a Networked Society: Seattle's Emergent Ecology -- Caroline W. Lee, Accounting for Diversity in Collaborative Governance: An Institutional Approach to Empowerment Reforms -- Robert M. Fishman, Networks and Narratives in the Making of Civic Practice: Lessons from Iberia -- Thamy Pogrebinschi, Turning Participation into Representation: Innovative Policy Making for Minority Groups in Brazil -- Carmen Sirianni, Bringing the State Back in through Collaborative Governance: Emergent Mission and Practice at the US Environmental Protection Agency -- Jane Mansbridge, A Systemic Approach to Civic Action.
Record Nr. UNINA-9910463597803321
Nashville : , : Vanderbilt University Press, , [2014]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors
Pubbl/distr/stampa Nashville : , : Vanderbilt University Press, , [2014]
Descrizione fisica 1 online resource (263 pages) : illustrations
Disciplina 320.6
Soggetto topico Political planning - Citizen participation
Public administration - Citizen participation
Political participation
Organizational change
ISBN 0-8265-0358-6
0-8265-2000-6
0-8265-2001-4
Classificazione POL003000SOC026000POL002000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: -- CONTENTS -- Jennifer Girouard and Carmen Sirianni, Introduction -- Elena Fagotto and Archon Fung, Embedding Public Deliberation in Community Governance -- Anne Taufen Wessells, Ways of Knowing the Los Angeles River Watershed: Getting from Engaged Participation to Inclusive Deliberation -- Jason Corburn, Civic Innovation, Deliberation, and Health Impact Assessment: Democratic Planning and Civic Engagement in San Francisco -- Daniel Kreiss and Laura Meadows, Intramovement Agenda Setting: Nationalizing North Carolina's Fight to Defeat an Anti-Gay Marriage Constitutional Amendment -- Lewis A. Friedland, Civic Communication in a Networked Society: Seattle's Emergent Ecology -- Caroline W. Lee, Accounting for Diversity in Collaborative Governance: An Institutional Approach to Empowerment Reforms -- Robert M. Fishman, Networks and Narratives in the Making of Civic Practice: Lessons from Iberia -- Thamy Pogrebinschi, Turning Participation into Representation: Innovative Policy Making for Minority Groups in Brazil -- Carmen Sirianni, Bringing the State Back in through Collaborative Governance: Emergent Mission and Practice at the US Environmental Protection Agency -- Jane Mansbridge, A Systemic Approach to Civic Action.
Record Nr. UNINA-9910788083103321
Nashville : , : Vanderbilt University Press, , [2014]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors
Varieties of civic innovation : deliberative, collaborative, network, and narrative approaches / / Jennifer Girouard and Carmen Sirianni, editors
Pubbl/distr/stampa Nashville : , : Vanderbilt University Press, , [2014]
Descrizione fisica 1 online resource (263 pages) : illustrations
Disciplina 320.6
Soggetto topico Political planning - Citizen participation
Public administration - Citizen participation
Political participation
Organizational change
ISBN 0-8265-0358-6
0-8265-2000-6
0-8265-2001-4
Classificazione POL003000SOC026000POL002000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: -- CONTENTS -- Jennifer Girouard and Carmen Sirianni, Introduction -- Elena Fagotto and Archon Fung, Embedding Public Deliberation in Community Governance -- Anne Taufen Wessells, Ways of Knowing the Los Angeles River Watershed: Getting from Engaged Participation to Inclusive Deliberation -- Jason Corburn, Civic Innovation, Deliberation, and Health Impact Assessment: Democratic Planning and Civic Engagement in San Francisco -- Daniel Kreiss and Laura Meadows, Intramovement Agenda Setting: Nationalizing North Carolina's Fight to Defeat an Anti-Gay Marriage Constitutional Amendment -- Lewis A. Friedland, Civic Communication in a Networked Society: Seattle's Emergent Ecology -- Caroline W. Lee, Accounting for Diversity in Collaborative Governance: An Institutional Approach to Empowerment Reforms -- Robert M. Fishman, Networks and Narratives in the Making of Civic Practice: Lessons from Iberia -- Thamy Pogrebinschi, Turning Participation into Representation: Innovative Policy Making for Minority Groups in Brazil -- Carmen Sirianni, Bringing the State Back in through Collaborative Governance: Emergent Mission and Practice at the US Environmental Protection Agency -- Jane Mansbridge, A Systemic Approach to Civic Action.
Record Nr. UNINA-9910810229503321
Nashville : , : Vanderbilt University Press, , [2014]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui