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Cross-cultural business behavior [[electronic resource] ] : negotiating, selling, sourcing and managing across cultures / / Richard R. Gesteland
Cross-cultural business behavior [[electronic resource] ] : negotiating, selling, sourcing and managing across cultures / / Richard R. Gesteland
Autore Gesteland Richard R
Edizione [4th ed.]
Pubbl/distr/stampa [Copenhagen, Denmark], : Copenhagen Business School Press, c2005
Descrizione fisica 1 online resource (351 p.)
Disciplina 395.52
Soggetto topico Business etiquette
Export marketing
Intercultural communication
Negotiation in business
National characteristics
Soggetto genere / forma Electronic books.
ISBN 87-630-9969-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910459612103321
Gesteland Richard R  
[Copenhagen, Denmark], : Copenhagen Business School Press, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Cross-cultural business behavior [[electronic resource] ] : negotiating, selling, sourcing and managing across cultures / / Richard R. Gesteland
Cross-cultural business behavior [[electronic resource] ] : negotiating, selling, sourcing and managing across cultures / / Richard R. Gesteland
Autore Gesteland Richard R
Edizione [4th ed.]
Pubbl/distr/stampa [Copenhagen, Denmark], : Copenhagen Business School Press, c2005
Descrizione fisica 1 online resource (351 p.)
Soggetto topico Business etiquette
Export marketing
Intercultural communication
Negotiation in business
National characteristics
ISBN 87-630-9969-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910785425003321
Gesteland Richard R  
[Copenhagen, Denmark], : Copenhagen Business School Press, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Cross-cultural business behavior [[electronic resource] ] : negotiating, selling, sourcing and managing across cultures / / Richard R. Gesteland
Cross-cultural business behavior [[electronic resource] ] : negotiating, selling, sourcing and managing across cultures / / Richard R. Gesteland
Autore Gesteland Richard R
Edizione [4th ed.]
Pubbl/distr/stampa [Copenhagen, Denmark], : Copenhagen Business School Press, c2005
Descrizione fisica 1 online resource (351 p.)
Disciplina 395.52
Soggetto topico Business etiquette
Export marketing
Intercultural communication
Negotiation in business
National characteristics
ISBN 87-630-9969-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cross-Cultural Business Behavior -- Table of Contents -- Foreword to the Fourth Edition -- Introduction -- Part One -- 1. Patterns of Cross-Cultural Business Behavior -- Two Iron Rules of International Business -- 2. The "Great Divide" Between Business Cultures -- Making Initial Contact -- The Indirect Approach -- Pulling "guanxi" -- Case 2.1: "Exporting to Taiwan: Guanxi in Action" -- But What If You Are the Buyer? -- Dealing in Dhaka -- 3. Deal First or Relationship First? -- Getting to Know Each Other -- You Need to Develop a Personal Relationship -- Bureaucracy in RF Markets -- The Continuing Importance of Face-to-Face Contact -- Case 3.1: "Getting Paid in Malaysia" -- The Role of the Contract -- 4. Communicating Across The Great Divide -- Harmony vs Clarity -- Case 4.1: "Bilingual Labels" -- Nonverbal Negatives -- The Myth of the "Inscrutable Oriental" -- Communication and "Face" -- Miscommunication Across Cultures -- "Low-Context" and "High-Context" Communication -- Case 4.2: "The Reluctant Messenger" -- "Telling It Like It Is" vs. "Saving Face" -- Two Different Meanings of "Sincerity" -- 5. Formal vs. Informal Business Cultures -- Culture Clash in Germany -- Case 5.1: "How to Insult a Mexican Customer" -- Showing Respect to the Customer -- Hierarchies and Status in Asia -- Case 5.2: "How to Insult an Egyptian Customer" -- Showing Respect in Asia -- Nonverbal Ways of Showing Respect -- Status Barriers -- Case 5.3: "Women in International Business" -- The Gender Barrier -- Case 5.4: "Sourcing in Seoul" -- The Youth Barrier -- How to Overcome the Youth Barrier with Hierarchical Buyers -- Other Status Factors -- 6. Time and Scheduling -- Europe: The North/South Divide -- Where the Clock Slows Down -- Case 6.1: "Waiting in Rome I" -- "Waiting in Rome II" -- It's about Time ... -- Polychronic Culture Shock -- Monochronic Culture Shock.
Case 6.2: "Waiting in New Delhi" -- Punctuality -- Agendas: Fixed vs Flexible -- Schedules and Deadlines -- 7. Nonverbal Business Behavior -- Expressive vs. Reserved Cultures -- Case 7.1: "Baffled in Bangkok" -- Paraverbal Negotiating Behavior: Vocal Volume and Inflection -- Paraverbal Negotiating Behavior: The Meaning of Silence -- Paraverbal Behavior: Conversational Turn-taking vs Conversational Overlap -- The Four Key Elements of Nonverbal Negotiating Behavior -- Distance Behavior: The "Space Bubble" -- Space: When Worlds Collide -- How Touching! -- Touching: How? -- Touch Behavior: Shaking Hands Across Cultures -- The Eyes Have It -- Eye Contact in Expressive Cultures -- Eye Contact in the Pacific Rim -- Body Stance and Eye Contact -- Nonverbal Communication: Kinesics -- Facial Expression: Raised Eyebrows -- Ambiguous Gestures -- The Cultural Relativity of Business Behavior -- 8. Global Business Protocol and Etiquette -- Case 8.1 : "A Slip of the Tongue" -- Patterns of International Business Protocol -- Meeting Protocol: Dress Code -- Meeting Protocol: Punctuality -- Nonverbal Greetings: Handshake, Bow, Salaam, Namaste or Wai? -- Nonverbal Greetings. Kissing: Hand, Cheek, Lips ... Or None of the Above? -- Meeting Protocol: Forms of Address -- Verbal Greetings -- Meeting Protocol: Exchanging Business Cards -- Giving and Receiving Gifts -- Business Gifts -- Hostess Gifts: Europe -- Meeting Protocol: Refreshments -- Wining and Dining -- 9. Culture, Corruption and Bribery -- The Downside of Bribing Officials -- Poverty and Corruption -- Bureaucratic Red Tape Breeds Corruption -- Case 9.1: "Using Your Clout" -- Offer Legal Travel Perks and Favors -- Be Creative -- Case 9.2: "Using Your Head" -- Culture and Corruption -- Relationship-Focused Cultures: The Importance of Contacts -- Case 9.3: "Using Your Contacts".
Case 9.4: "Building Effective Relationships." -- Case 9.5: "Building Effective Relationships II." -- Polychronic Cultures: The Meaning of Time -- Case 9.6: "Hands Up! Your Money or Your Time" -- Hierarchical Cultures: Status, Power and Respect -- Case 9.7: "To Solve Your Problem, Go to the Top of the Hierarchy" -- Case 9.8: "When It Is Not Easy to Get to the Boss" -- Case 9.9: "Going All the Way to the Top" -- Case 9.10: "Life and Death in Delhi" -- 10. Selling Across Cultures -- Consumer Goods: Food and Beverages -- Disaster at Euro Disney -- Marketing the Big Mac -- Chocolate -- Coffee -- Milk -- Coca-Cola -- Beer -- There's No Accounting for Taste -- A Chacun Son Gout (To Each His Own) -- The Name Game -- Globalize ... or Localize? -- Part Two Forty Negotiator Profiles -- Group A Relationship-Focused - Formal - Polychronic - Reserved -- The Indian Negotiator -- Communicating with Indians during a Negotiation -- Indian Body Language -- Indian Business Protocol -- Indian Negotiating Behavior -- The Bangladeshi Negotiator -- Bangladeshi Protocol and Etiquette -- Negotiating in Myanmar: The Burmese Negotiator -- Burmese Business Protocol and Etiquette -- The Cambodian Negotiator -- Cambodian Business Protocol and Etiquette -- Cambodian Negotiating Behavior -- The Laotian Negotiator -- Laotian Business Protocol and Etiquette -- Laotian Negotiating Style -- The Vietnamese Negotiator -- Vietnamese Business Protocol and Etiquette -- The Vietnamese Negotiating Style -- The Thai Negotiator -- Thai Negotiating Behavior -- Thai Business Protocol and Etiquette -- The Malaysian Negotiator -- Malaysian Nonverbal Communication -- Malaysian Business Protocol and Etiquette -- Malaysian Negotiating Behavior -- The Indonesian Negotiator -- Indonesian Nonverbal Behavior -- Indonesian Business Protocol -- Indonesian Negotiating Behavior -- The Filipino Negotiator.
Filipino Nonverbal Communication -- Filipino Business Protocol -- Filipino Negotiating Style -- Group B Relationship-Focused - Formal - Monochronic - Reserved -- The Japanese Negotiator -- Japanese Business Protocol -- The Chinese Negotiator -- Chinese Nonverbal Communication -- Chinese Business Protocol -- Chinese Negotiating Behavior -- The South Korean Negotiator -- South Korean Paraverbal and Nonverbal Communication -- South Korean Business Protocol -- South Korean Negotiating Style -- The Singaporean Negotiator -- Singaporean Business Culture -- Singaporean Verbal Communication -- Singaporean Paraverbal Communication -- Singaporean Nonverbal Communication -- Singaporean Business Protocol -- Group C Relationship-Focused - Formal - Polychronic - Expressive -- The Arab Negotiator -- Communicating with Arabs -- Arab Verbal Language -- Arab Nonverbal Language -- Arab Orientation to Time -- Arab Hierarchy, Status and Honor -- Arab Business Protocol and Etiquette -- Arab Negotiating Behavior -- The Egyptian Negotiator -- Egyptian Verbal Communication -- Egyptian Nonverbal Communication -- Egyptian Business Protocol -- The Turkish Negotiator -- Turkish Business Communication -- Turkish Nonverbal Communication -- Turkish Hierarchies, Status and Gender -- Turkish Time and Scheduling -- Turkish Business Protocol and Etiquette -- Turkish Negotiating Behavior -- The Greek Negotiator -- Greek Nonverbal Communication -- Greek Business Protocol -- The Brazilian Negotiator -- The Mexican Negotiator -- Mexican Nonverbal Behavior -- Mexican Business Protocol -- Mexican Negotiating Behavior -- Group D Relationship-Focused - Formal - Polychronic - Variably Expressive -- The Russian Negotiator -- Russian Business Protocol and Etiquette -- Russian Negotiating Style -- The Polish Negotiator -- Polish Paraverbal and Nonverbal Behavior.
Polish Business Protocol and Etiquette -- Polish Negotiating Behavior -- The Romanian Negotiator -- Romanian Expressive Paraverbal and Nonverbal Behavior -- Romanian Business Protocol and Etiquette -- Romanian Negotiating Behavior -- The Slovak Negotiator -- Group E Moderately Deal-Focused - Formal - Variably Monochronic - Emotionally Expressive -- The French Negotiator -- French Negotiating Style -- French Business Protocol and Etiquette -- The Belgian Negotiator -- Belgian Nonverbal Communication -- The Italian Negotiator -- Italian Nonverbal Communication -- Italian Business Protocol and Etiquette -- The Spanish Negotiator -- Spanish Nonverbal Communication -- Spanish Business Protocol -- The Hungarian Negotiator -- Hungarian Paraverbal and Nonverbal Behavior -- Hungarian Business Protocol and Etiquette -- Hungarian Negotiating Style -- Group F Moderately Deal-Focused - Formal - Variably Monochronic - Reserved -- Negotiating Behavior in the Baltic States -- Baltic Negotiating Behavior -- Baltic Paraverbal and Nonverbal Communication -- Baltic Business Protocol and Etiquette -- Group G Deal-Focused - Moderately Formal - Monochronic - Reserved -- The British Negotiator -- British Nonverbal Communication -- British Business Protocol -- British Social Etiquette -- British Negotiating Style -- The Irish Negotiator (Eire: Republic of Ireland) -- Irish Business Protocol -- Irish Social Etiquette -- Irish Negotiating Behavior -- The Danish Negotiator -- Emotionally Reserved Communication Style -- Danish Business Protocol -- Danish Negotiating Behavior -- The Norwegian Negotiator -- The Norwegian Emotionally Reserved Communication Style -- Norwegian Business Protocol and Etiquette -- Norwegian Negotiating Behavior -- The Swedish Negotiator -- The Swedish Emotionally Reserved Communication Style -- Swedish Nonverbal Language.
Swedish Business Protocol and Social Etiquette.
Record Nr. UNINA-9910826243003321
Gesteland Richard R  
[Copenhagen, Denmark], : Copenhagen Business School Press, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Cross-cultural business behavior [[electronic resource] ] : marketing, negotiating, sourcing and managing across cultures / / Richard R. Gesteland
Cross-cultural business behavior [[electronic resource] ] : marketing, negotiating, sourcing and managing across cultures / / Richard R. Gesteland
Autore Gesteland Richard R
Edizione [3rd [rev.] ed.]
Pubbl/distr/stampa Copenhagen, Denmark, : Copenhagen Business School Press, 2002
Descrizione fisica 1 online resource (347 p.)
Disciplina 395.52
Soggetto topico Business etiquette
Export marketing
Intercultural communication
Negotiation in business
National characteristics
Soggetto genere / forma Electronic books.
ISBN 87-630-0996-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910449927803321
Gesteland Richard R  
Copenhagen, Denmark, : Copenhagen Business School Press, 2002
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Cross-cultural business behavior [[electronic resource] ] : marketing, negotiating, sourcing and managing across cultures / / Richard R. Gesteland
Cross-cultural business behavior [[electronic resource] ] : marketing, negotiating, sourcing and managing across cultures / / Richard R. Gesteland
Autore Gesteland Richard R
Edizione [3rd [rev.] ed.]
Pubbl/distr/stampa Copenhagen, Denmark, : Copenhagen Business School Press, 2002
Descrizione fisica 1 online resource (347 p.)
Disciplina 395.52
Soggetto topico Business etiquette
Export marketing
Intercultural communication
Negotiation in business
National characteristics
ISBN 87-630-0996-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910777065003321
Gesteland Richard R  
Copenhagen, Denmark, : Copenhagen Business School Press, 2002
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Cross-cultural business behavior [[electronic resource] ] : marketing, negotiating, sourcing and managing across cultures / / Richard R. Gesteland
Cross-cultural business behavior [[electronic resource] ] : marketing, negotiating, sourcing and managing across cultures / / Richard R. Gesteland
Autore Gesteland Richard R
Edizione [3rd [rev.] ed.]
Pubbl/distr/stampa Copenhagen, Denmark, : Copenhagen Business School Press, 2002
Descrizione fisica 1 online resource (347 p.)
Disciplina 395.52
Soggetto topico Business etiquette
Export marketing
Intercultural communication
Negotiation in business
National characteristics
ISBN 87-630-0996-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Table of Contents -- Foreword to the Third Edition -- Introduction -- Part One -- 1. Patterns of Cross- Cultural Business Behavior -- 2. The "Great Divide" Between Business Cultures: -- 3. Deal First or Relationship First? -- 4. Communicating Across The Great Divide: -- 5. Formal vs. Informal Business Cultures: -- 6. Time and Scheduling: -- 7. Nonverbal Business Behavior: -- 8. Global Business Protocol and Etiquette -- 9. Culture, Corruption and Bribery -- 10. Marketing Across Cultures: -- Part Two Forty Negotiator Profiles -- Group A Relationship- Focused - Formal - Polychronic - Reserved -- The Indian Negotiator -- The Bangladeshi Negotiator -- The Vietnamese Negotiator -- The Thai Negotiator -- The Malaysian Negotiator -- The Indonesian Negotiator -- The Filipino Negotiator -- Group B Relationship- Focused - Formal - Monochronic - Reserved -- The Japanese Negotiator -- The Chinese Negotiator -- The Korean Negotiator -- The Singaporean Negotiator -- Group C Relationship- Focused - Formal - Polychronic - Expressive -- The Arab Negotiator -- The Egyptian Negotiator -- The Turkish Negotiator -- The Greek Negotiator -- The Brazilian Negotiator -- The Mexican Negotiator -- Group D Relationship- Focused - Formal - Polychronic - Variably Expressive -- The Russian Negotiator -- The Polish Negotiator -- The Romanian Negotiator -- The Slovak Negotiator -- Group E Moderately Deal- Focused - Formal - Variably Monochronic - Expressive -- The French Negotiator -- The Belgian Negotiator -- The Italian Negotiator -- The Spanish Negotiator -- The Hungarian Negotiator -- Group F Moderately Deal- Focused - Formal - Variably Monochronic - Reserved -- Negotiating in the Baltic States -- Group G Deal- Focused - Moderately Formal - Monochronic - Reserved -- The British Negotiator -- The Irish Negotiator -- The Danish Negotiator -- The Norwegian Negotiator.
The Swedish Negotiator -- Danes and Swedes Through American Eyes -- The Finnish Negotiator -- The German Negotiator -- The Dutch Negotiator -- The Czech Negotiator -- Group H Deal- Focused - Informal - Monochronic - Variably Expressive -- The Australian Negotiator -- The Canadian Negotiator -- The U.S. Negotiator -- Resource List.
Record Nr. UNINA-9910813968603321
Gesteland Richard R  
Copenhagen, Denmark, : Copenhagen Business School Press, 2002
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Cultural manifold analysis on national character : methodology of cross-national and longitudinal survey / / Ryozo Yoshino
Cultural manifold analysis on national character : methodology of cross-national and longitudinal survey / / Ryozo Yoshino
Autore Yoshino Ryōzō
Edizione [1st ed. 2021.]
Pubbl/distr/stampa Singapore : , : Springer, , [2021]
Descrizione fisica 1 online resource (XV, 168 p. 33 illus., 10 illus. in color.)
Disciplina 952
Collana Behaviormetrics: Quantitative Approaches to Human Behavior
Soggetto topico National characteristics, Japanese
National characteristics
Identitat nacional
Japonesos
Anàlisi transcultural
Soggetto genere / forma Llibres electrònics
ISBN 981-16-1673-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto History of the Japanese National Character Survey (JNCS) -- Findings of the Japanese National Character Survey (JNCS) -- Cross-National Comparative Survey of People’s Consciousness -- Development of CLA & CULMAN -- Further Development of CULMAN: Extension of Comparability -- Conclusion: For Future Development. .
Record Nr. UNISA-996466397103316
Yoshino Ryōzō  
Singapore : , : Springer, , [2021]
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
Cultural manifold analysis on national character : methodology of cross-national and longitudinal survey / / Ryozo Yoshino
Cultural manifold analysis on national character : methodology of cross-national and longitudinal survey / / Ryozo Yoshino
Autore Yoshino Ryōzō
Edizione [1st ed. 2021.]
Pubbl/distr/stampa Singapore : , : Springer, , [2021]
Descrizione fisica 1 online resource (XV, 168 p. 33 illus., 10 illus. in color.)
Disciplina 952
Collana Behaviormetrics: Quantitative Approaches to Human Behavior
Soggetto topico National characteristics, Japanese
National characteristics
Identitat nacional
Japonesos
Anàlisi transcultural
Soggetto genere / forma Llibres electrònics
ISBN 981-16-1673-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto History of the Japanese National Character Survey (JNCS) -- Findings of the Japanese National Character Survey (JNCS) -- Cross-National Comparative Survey of People’s Consciousness -- Development of CLA & CULMAN -- Further Development of CULMAN: Extension of Comparability -- Conclusion: For Future Development. .
Record Nr. UNINA-9910483302503321
Yoshino Ryōzō  
Singapore : , : Springer, , [2021]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The discursive construction of national identity / / Ruth Wodak [and three others] ; translated by Angelika Hirsch, Richard Mitten and J. W. Unger [[electronic resource]]
The discursive construction of national identity / / Ruth Wodak [and three others] ; translated by Angelika Hirsch, Richard Mitten and J. W. Unger [[electronic resource]]
Autore Wodak Ruth <1950->
Edizione [2nd ed.]
Pubbl/distr/stampa Edinburgh : , : Edinburgh University Press, , 2009
Descrizione fisica 1 online resource (x, 276 pages) : digital, PDF file(s)
Disciplina 306.44094
Collana Critical discourse analysis
Soggetto topico Discourse analysis - Europe
National characteristics
Language and culture - Europe
Sociolinguistics - Europe
German language - Austria - Discourse analysis
ISBN 9786612059049
1-282-05904-1
0-7486-3735-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction -- The discursive construction of national identity -- On Austrian identity: the scholarly literature -- The public arena: commemorative speeches and addresses -- Semi-public discussions: the focus group interviews -- Semi-private opinions: the qualitative interviews -- Conclusion: imagined and real identites -- the multiple faces of the homo nationalis -- The 'story' continues: 1995-2000.
Record Nr. UNINA-9910453990003321
Wodak Ruth <1950->  
Edinburgh : , : Edinburgh University Press, , 2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The discursive construction of national identity / / Ruth Wodak [and three others] ; translated by Angelika Hirsch, Richard Mitten and J. W. Unger [[electronic resource]]
The discursive construction of national identity / / Ruth Wodak [and three others] ; translated by Angelika Hirsch, Richard Mitten and J. W. Unger [[electronic resource]]
Autore Wodak Ruth <1950->
Edizione [2nd ed.]
Pubbl/distr/stampa Edinburgh : , : Edinburgh University Press, , 2009
Descrizione fisica 1 online resource (x, 276 pages) : digital, PDF file(s)
Disciplina 306.44094
Collana Critical discourse analysis
Soggetto topico Discourse analysis - Europe
National characteristics
Language and culture - Europe
Sociolinguistics - Europe
German language - Austria - Discourse analysis
ISBN 9786612059049
1-282-05904-1
0-7486-3735-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Introduction -- The discursive construction of national identity -- On Austrian identity: the scholarly literature -- The public arena: commemorative speeches and addresses -- Semi-public discussions: the focus group interviews -- Semi-private opinions: the qualitative interviews -- Conclusion: imagined and real identites -- the multiple faces of the homo nationalis -- The 'story' continues: 1995-2000.
Record Nr. UNINA-9910782971503321
Wodak Ruth <1950->  
Edinburgh : , : Edinburgh University Press, , 2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui