User-centered design stories [[electronic resource] ] : real-world UCD case files / / edited by Carol Righi and Janice James |
Edizione | [1st edition] |
Pubbl/distr/stampa | Amsterdam ; ; Boston, : Elsevier/Morgan Kaufman, c2007 |
Descrizione fisica | 1 online resource (688 p.) |
Disciplina |
658.5/038 22
658.5038 |
Altri autori (Persone) |
RighiCarol
JamesJanice (Janice Sue) |
Collana | The Morgan Kaufmann series in interactive technologies |
Soggetto topico |
New products - Management
Customer relations User interfaces (Computer systems) Reengineering (Management) Management information systems |
ISBN |
1-281-05061-X
9786611050610 0-08-048155-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front cover; User-Centered Design Stories; Copyright page; Table of contents; Foreword; Preface; Acknowledgments; PART I: Promoting, Establishing, and Administering a User-Centered Design Program; CASE 1: Changing Products Means Changing Behaviors; The Advocate; Analyzing the Situation; The Compromise; Creating Feedback Mechanisms; The Presentation; Thank You Mr. Gantt; Doing It Right-Iterative Design Based on User Feedback; Summary; Further Reading; CASE 2: Managing Politics in the Workplace; The Cleveland Company: Evolving From Old to New Economy; Sibling Rivalry; The Team Meeting
A New Leader Comes to New York City No, You Come to Me; Bait and Switch; Trench Buddies; Finally, Success; Summary; Further Reading; CASE 3: Raising Awareness at the Company Level; Introduction; Understanding and Integrating Into the Company; Creating a Plan; Facilitating the Integration of UE; Summary; Further Reading; CASE 4: Usability Step by Step: Small Steps to a More Successful Site; Stealth Usability; Site Structure, Search Engine, and Search Results; Value Versus Viewing Success; Revising Sites and Redeeming Relationships; The Plan and How to Work It; Planning and Preparing the Test Project Logistics Team Structure and Deliverables; Session Length and Activities; Recruiting Participants; Success with Sessions; Initial Analysis; Presenting Results; Recommendations for the ADP Site; "Selling" the Recommendations; Long-Term Results; Summary; Further Reading; CASE 5: Growing a Business by Meeting (Real) Customer Needs; Evaluating the Current State of Rev Photo; Developing an Action Plan; Evaluating the Research Data With the Cross-Functional Leadership Team; Summary; Further Reading; CASE 6: But the Usability People Said It Was Okay . . . Or, How Not to "Do Usability" Ellen Has a Problem The Usability Group at Fourier Software; Ellen Remembers How She Got into This Mess; Nancy's Side of the Story; And, Tom's Version; Fixing the Problem for Good; Taking on a Project the Right Way; How to Say No Gracefully; Summary; Further Reading; PART II: Research, Evaluation, and Design; CASE 7: Estimating a User-Centered Design Effort; Tell Us What You Think It Will Take; The Detailed Estimate; What About Project Management and External Duties?; What About the Development Timeline?; Let's Redefine and Get Started; Now Is the Time for Course Correction Good Plans Shape Good Decisions Summary; Further Reading; CASE 8: A Case Study in Card Sorting; Determining the Need for a Card Sort; Planning the Card Sort; Implementing the Card Sort Study; Summary; Further Reading; CASE 9: The HURIE Method: A Case Study Combining Requirements Gathering and User Interface Evaluation; The Context; The Study; Summary; Further Reading; CASE 10: Two Contrasting Case Studies in Integrating Business Analysis with Usability Requirements Analysis and User Interface Design; Case 1: The Thompson Institute: No Business Analysis Case 2: The City Police Department: Business Analysis Already Completed |
Altri titoli varianti | Real-world UCD case studies |
Record Nr. | UNINA-9910809105203321 |
Amsterdam ; ; Boston, : Elsevier/Morgan Kaufman, c2007 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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User-Centred Engineering [[electronic resource] ] : Creating Products for Humans / / by Michael Richter, Markus Flückiger |
Autore | Richter Michael |
Edizione | [1st ed. 2014.] |
Pubbl/distr/stampa | Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2014 |
Descrizione fisica | 1 online resource (141 p.) |
Disciplina |
004
004.6 005.1 005.437 |
Soggetto topico |
User interfaces (Computer systems)
Software engineering Computer organization Management information systems Computer science User Interfaces and Human Computer Interaction Software Engineering Computer Systems Organization and Communication Networks Management of Computing and Information Systems |
ISBN | 3-662-43989-1 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Foreword -- Introduction -- A user-centred process -- The 7±2 most important user-centred techniques -- Getting a handle on UX – planning -- A user-oriented strategy: company-wide UX -- That‘s life – examples from actual practice. |
Record Nr. | UNINA-9910298990903321 |
Richter Michael | ||
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2014 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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User-Centric Technology Design for Nonprofit and Civic Engagements [[electronic resource] /] / edited by Saqib Saeed |
Edizione | [1st ed. 2014.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2014 |
Descrizione fisica | 1 online resource (223 p.) |
Disciplina | 005.74 |
Collana | Public Administration and Information Technology |
Soggetto topico |
Public administration
Management Industrial management Management information systems Computer science Public Administration Innovation/Technology Management Management of Computing and Information Systems |
ISBN | 3-319-05963-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Technology Appropriation in Nonprofit Organizations -- Empirical Studies of Technology Usage in Nonprofit Settings -- Open Sources Systems and Nonprofit Organizations -- Web 2.0 and Nonprofit Organizations -- Evaluation of IT Systems in Practice -- Technology based Collaboration among Nonprofit Organizations -- Technology for Advocacy and Mobilization Campaigns -- Technology based Communication among Nonprofit Stakeholders -- IT and Knowledge Management in Nonprofit Settings -- System Usability Issues of Nonprofit Settings. |
Record Nr. | UNINA-9910298554403321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2014 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Using MIS / / David M. Kroenke |
Autore | Kroenke David M. <1948-> |
Edizione | [Seventh edition, global edition.] |
Pubbl/distr/stampa | Boston, [Massachusetts] : , : Pearson, , 2015 |
Descrizione fisica | 1 online resource (575 pages) : illustrations (some color) |
Disciplina | 658.4038011 |
Soggetto topico | Management information systems |
ISBN | 1-292-06703-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Cover -- Brief Contents -- Contents -- About the Author -- Part 1 : Why MIS? -- Chapter 1 : The Importance of MIS -- Q1 : Why is Introduction to MIS the Most Important Class in the Business School? -- What are Cost-Effective Business Applications of Facebook or Twitter, or Whatever Else Will Soon Appear? -- How Can I Attain Job Security? -- How Can Intro to MIS Help You Learn Nonroutine Skills? -- Abstract Reasoning -- Systems Thinking -- Collaboration -- Ability to Experiment -- Jobs -- What is the Bottom Line? -- Q2 : What is MIS? -- Components of an Information System -- Management and Use of Information Systems -- Achieving Strategies -- Q3 : How Can You Use the Five-Component Model? -- The Most Important Component-YOU -- All Components Must Work -- Using MIS InClass 1 : Information Systems and Online Dating -- InClass Group Exercise -- High-Tech Versus Low-Tech Information Systems -- Understanding the Scope of New Information Systems -- Components Ordered by Difficulty and Disruption -- Q4 : Why is the Difference Between Information Technology and Information Systems Important? -- Q5 : What is Information? -- Definitions Vary -- Where is Information? -- Q6 : What are Necessary Data Characteristics? -- Accurate -- Timely -- Relevant -- Just Barely Sufficient -- Worth Its Cost -- Ethics Guide : Ethics and Professional Responsibility -- Discussion Questions -- Q7 : 2024? -- Security Guide : Passwords and Password Etiquette -- Discussion Questions -- Guide Five-Component Careers -- Discussion Questions -- Case Study 1 : The Amazon of Innovation -- Questions -- Chapter 2 : Collaboration Information Systems -- Q1 : What are the Two Key Characteristics of Collaboration? -- Importance of Effective Critical Feedback -- Guidelines for Giving and Receiving Critical Feedback -- Warning! -- Q2 : What are Three Criteria for Successful Collaboration?.
Successful Outcome -- Growth in Team Capability -- Meaningful and Satisfying Experience -- Q3 : What are the Four Primary Purposes of Collaboration? -- Becoming Informed -- Making Decisions -- Operational Decisions -- Managerial Decisions -- Strategic Decisions -- The Decision Process -- The Relationship Between Decision Type and Decision Process -- Decision Making and Collaboration Systems -- Solving Problems -- Managing Projects -- Starting Phase -- Planning Phase -- Doing Phase -- Finalizing Phase -- Q4 : What are the Requirements for a Collaboration Information System? -- The Five Components of an IS for Collaboration -- Primary Functions: Communication and Content Sharing -- Q5 : How Can You Use Collaboration Tools to Improve Team Communication? -- Q6 : How Can You Use Collaboration Tools to Manage Shared Content? -- Shared Content with No Control -- Shared Content with Version Management on Google Drive -- Shared Content with Version Control -- Permission-Limited Activity -- Ethics Guide : I Know What's Better, Really -- Discussion Questions -- Document Checkout -- Version History -- Workflow Control -- Q7 : How Can You Use Collaboration Tools to Manage Tasks? -- Using MIS InClass 2 : Does AllRoad Parts Need Microsoft Office? Do You? -- Sharing a Task List on Google Grid -- Sharing a Task List Using Microsoft SharePoint -- Q8 : Which Collaboration IS is Right for Your Team? -- Three Sets of Collaboration Tools -- The Minimal Collaboration Tool Set -- The Good Collaboration Tool Set -- The Comprehensive Collaboration Tool Set -- Choosing the Set for Your Team -- Don't Forget Procedures and People! -- Q9 : 2024? -- Security Guide : Securing Collaboration -- Discussion Questions -- Guide : Egocentric Versus Empathetic Thinking -- Discussion Questions -- Case Study 2 : Eating Our Own Dog Food -- Questions. Chapter 3 : Strategy and Information Systems -- Q1 : How Does Organizational Strategy Determine Information Systems Structure? -- Q2 : What Five Forces Determine Industry Structure? -- Q3 : How Does Analysis of Industry Structure Determine Competitive Strategy? -- Ethics Guide : Yikes! Bikes -- Discussion Questions -- Q4 : How Does Competitive Strategy Determine Value Chain Structure? -- Primary Activities in the Value Chain -- Support Activities in the Value Chain -- Value Chain Linkages -- Q5 : How Do Business Processes Generate Value? -- Q6 : How Does Competitive Strategy Determine Business Processes and the Structure of Information Systems? -- Using MIS InClass 3 : Competitive Strategy Over the Web -- Q7 : How Do Information Systems Provide Competitive Advantages? -- Competitive Advantage via Products -- Competitive Advantage via Business Processes -- How Does an Actual Company Use IS to Create Competitive Advantages? -- How Does This System Create a Competitive Advantage? -- Q8 : 2024? -- Security Guide : Differentiating on Security -- Discussion Questions -- Guide : Your Personal Competitive Advantage -- Discussion Questions -- Case Study 3 : Fulfillment by Amazon (FBA) -- Questions -- Part 2 : Information Technology -- Chapter 4 : Hardware, Software, and Mobile Systems -- Q1 : What Do Business Professionals Need to Know About Computer Hardware? -- Hardware Components -- Types of Hardware -- Computer Data -- Computer Data Sizes -- Specifying Hardware with Computer Data Sizes -- Q2 : What Do Business Professionals Need to KnowAbout Software? -- What are the Major Operating Systems? -- Nonmobile Client Operating Systems -- Mobile Client Operating Systems -- Server Operating Systems -- Virtualization -- Own Versus License -- What Types of Applications Exist, and How Do Organizations Obtain Them? -- What is Firmware?. Q3 : Is Open Source Software a Viable Alternative? -- Using MIS InClass 4 : Place Your Bets Now! -- Why Do Programmers Volunteer Their Services? -- How Does Open Source Work? -- So, Is Open Source Viable? -- Q4 : What are the Differences Between Nativeand Thin-client Applications? -- Developing Native Applications -- Developing Thin-client Applications -- Which is Better? -- Q5 : Why are Mobile Systems Increasingly Important? -- Ethics Guide : Showrooming: The Consequences -- Discussion Questions -- Hardware -- Software -- Data -- Procedures -- People -- Q6 : What Characterizes Quality Mobile User Experiences? -- Feature Content -- Use Context-sensitive Chrome -- Provide Animation and Lively Behavior -- Design to Scale and Share -- Use the Cloud -- Q7 : What are the Challenges of Personal Mobile Devices at Work? -- Advantages and Disadvantages of Employee Use of Mobile Systems at Work -- Survey of Organizational BYOD Policy -- Q8 : 2024? -- Security Guide : "Because It's Where the Money Is . . ." -- Discussion Questions -- Guide : Keeping Up to Speed -- Discussion Questions -- Case Study 4 : The Apple of Your i -- Early Success and Downfall -- Steve Jobs, Second Verse -- Apple without Steve Jobs -- Questions -- Chapter 5 : Database Processing -- Q1 : What is the Purpose of a Database? -- Q2 : What is a Database? -- Relationships Among Rows -- Metadata -- Ethics Guide : Querying Inequality? -- Discussion Questions -- Q3 : What is a Database Management System (DBMS)? -- Creating the Database and Its Structures -- Using MIS InClass 5 : How Much is a Database Worth? -- Processing the Database -- Administering the Database -- Q4 : How Do Database Applications Make Databases More Useful? -- Traditional Forms, Queries, Reports, and Applications -- Browser Forms, Reports, Queries, and Applications -- Multi-User Processing. Q5 : How are Data Models Used for Database Development? -- What is the Entity-Relationship Data Model? -- Entities -- Relationships -- Q6 : How is a Data Model Transformed into a Database Design? -- Normalization -- Data Integrity Problems -- Normalizing for Data Integrity -- Summary of Normalization -- Representing Relationships -- Q7 : What is the Users' Role in the Development of Databases? -- Q8 : 2024? -- Security Guide : No, Thanks, I'll Use a Spreadsheet -- Discussion Questions -- Guide : Immanuel Kant, Data Modeler -- Discussion Questions -- Case Study 5 : Fail Away with Dynamo, Bigtable, and Cassandra -- Questions -- Chapter 6 : The Cloud -- Q1 : Why is the Cloud the Future for Most Organizations? -- What is the Cloud? -- Elastic -- Pooled -- Over the Internet -- Why is the Cloud Preferred to In-House Hosting? -- Why Now? -- When Does the Cloud Not Make Sense? -- Ethics Guide : Cloudy Profit? -- Discussion Questions -- Q2 : What Network Technology Supports the Cloud? -- What are the Components of a LAN? -- Connecting Your LAN to the Internet -- Digital Subscriber Line (DSL) -- Cable Line -- WAN Wireless Connection -- Q3 : How Does the Cloud Work? -- An Internet Example -- Internet Addressing -- Use of Private IP Addresses -- Public IP Addresses and Domain Names -- Processing on a Web Server -- Three-tier Architecture -- Watch the Three Tiers in Action! -- Service-Oriented Architecture (SOA) -- A SOA Analogy -- SOA for Three-tier Architecture -- Protocols Supporting Web Services -- TCP/IP Protocol Architecture -- Internet Protocols: http, https, smtp, and ftp -- WSDL, SOAP, XML, and JSON -- Q4 : How Do Organizations Use the Cloud? -- Cloud Services from Cloud Vendors -- Content Delivery Networks -- Use Web Services Internally -- Q5 : How Can AllRoad Parts Use the Cloud? -- SaaS Services at AllRoad -- PaaS Services at AllRoad. IaaS Services at AllRoad. |
Altri titoli varianti | Using management information systems |
Record Nr. | UNINA-9910154777103321 |
Kroenke David M. <1948-> | ||
Boston, [Massachusetts] : , : Pearson, , 2015 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Using technology to create value : designing the tools for the new HR function / / Allan Boroughs and Cat Rickard |
Autore | Boroughs Allan |
Pubbl/distr/stampa | London : , : Routledge, , 2016 |
Descrizione fisica | 1 online resource (139 p.) |
Disciplina |
658.3/00285
658.3001/1 658.30011 |
Altri autori (Persone) | RickardCat |
Collana | The Gower HR transformation series |
Soggetto topico |
Personnel management - Technological innovations
Management information systems |
Soggetto genere / forma | Electronic books. |
ISBN |
1-315-23517-X
1-282-26113-4 9786612261138 0-7546-8162-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Cover; Contents; List of Figures; List of Tables; Introduction; 1 HR Roles and Their Technology Needs; 2 Defining What You Really Need; 3 Making the Case for Technology; 4 Selecting the Right Vendor; 5 Designing and Implementing the Service; 6 Top 10 Tips for Success |
Record Nr. | UNINA-9910454262403321 |
Boroughs Allan | ||
London : , : Routledge, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Using technology to create value : designing the tools for the new HR function / / Allan Boroughs and Cat Rickard |
Autore | Boroughs Allan |
Pubbl/distr/stampa | London : , : Routledge, , 2016 |
Descrizione fisica | 1 online resource (139 p.) |
Disciplina |
658.3/00285
658.3001/1 658.30011 |
Altri autori (Persone) | RickardCat |
Collana | The Gower HR transformation series |
Soggetto topico |
Personnel management - Technological innovations
Management information systems |
ISBN |
1-351-87625-2
1-315-23517-X 1-282-26113-4 9786612261138 0-7546-8162-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Cover; Contents; List of Figures; List of Tables; Introduction; 1 HR Roles and Their Technology Needs; 2 Defining What You Really Need; 3 Making the Case for Technology; 4 Selecting the Right Vendor; 5 Designing and Implementing the Service; 6 Top 10 Tips for Success |
Record Nr. | UNINA-9910777908403321 |
Boroughs Allan | ||
London : , : Routledge, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Using technology to create value : designing the tools for the new HR function / / Allan Boroughs and Cat Rickard |
Autore | Boroughs Allan |
Pubbl/distr/stampa | London : , : Routledge, , 2016 |
Descrizione fisica | 1 online resource (139 p.) |
Disciplina |
658.3/00285
658.3001/1 658.30011 |
Altri autori (Persone) | RickardCat |
Collana | The Gower HR transformation series |
Soggetto topico |
Personnel management - Technological innovations
Management information systems |
ISBN |
1-351-87625-2
1-315-23517-X 1-282-26113-4 9786612261138 0-7546-8162-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Cover; Contents; List of Figures; List of Tables; Introduction; 1 HR Roles and Their Technology Needs; 2 Defining What You Really Need; 3 Making the Case for Technology; 4 Selecting the Right Vendor; 5 Designing and Implementing the Service; 6 Top 10 Tips for Success |
Record Nr. | UNINA-9910813388903321 |
Boroughs Allan | ||
London : , : Routledge, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Using WebSphere Studio Asset Analyzer [[electronic resource] /] / [Larry Kahm] |
Autore | Kahm Larry |
Edizione | [1st ed.] |
Pubbl/distr/stampa | White Plains, NY, : IBM, International Support Organization, c2004 |
Descrizione fisica | xii, 210 p. : ill |
Disciplina | 005.2/762 |
Collana | IBM redbooks |
Soggetto topico |
Web site development
Application software - Development Management information systems |
Soggetto genere / forma | Electronic books. |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910450112503321 |
Kahm Larry | ||
White Plains, NY, : IBM, International Support Organization, c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Using WebSphere Studio Asset Analyzer [[electronic resource] /] / [Larry Kahm] |
Autore | Kahm Larry |
Edizione | [1st ed.] |
Pubbl/distr/stampa | White Plains, NY, : IBM, International Support Organization, c2004 |
Descrizione fisica | xii, 210 p. : ill |
Disciplina | 005.2/762 |
Collana | IBM redbooks |
Soggetto topico |
Web site development
Application software - Development Management information systems |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910783103203321 |
Kahm Larry | ||
White Plains, NY, : IBM, International Support Organization, c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Using WebSphere Studio Asset Analyzer [[electronic resource] /] / [Larry Kahm] |
Autore | Kahm Larry |
Edizione | [1st ed.] |
Pubbl/distr/stampa | White Plains, NY, : IBM, International Support Organization, c2004 |
Descrizione fisica | xii, 210 p. : ill |
Disciplina | 005.2/762 |
Collana | IBM redbooks |
Soggetto topico |
Web site development
Application software - Development Management information systems |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910828469903321 |
Kahm Larry | ||
White Plains, NY, : IBM, International Support Organization, c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|