Keeping the people who keep you in business [[electronic resource] ] : 24 ways to hang on to your most valuable talent / / Leigh Branham |
Autore | Branham Leigh |
Edizione | [1st ed.] |
Pubbl/distr/stampa | New York, : AMACOM, c2001 |
Descrizione fisica | 1 online resource (352 p.) |
Disciplina | 658.3 |
Soggetto topico |
Employee retention
Labor turnover |
ISBN | 0-8144-2538-0 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Intro -- Contents -- Preface -- Acknowledgments -- INTRODUCTION Why You Are Fighting the War for Talent -- Truths about Turnover -- Why Good Performers Leave -- Who Are the People Who Keep You in Business? -- Keys to Keeping the Right People -- THE FIRST KEY Be a Company That People Want to Work For -- RETENTION PRACTICE 1 Adopt a '' Give- and-Get- Back'' Philosophy -- RETENTION PRACTICE 2 Measure What Counts and Pay for It -- RETENTION PRACTICE 3 Inspire Commitment to a Clear Vision and Definite Objectives -- THE SECOND KEY Select the Right People in the First Place -- RETENTION PRACTICE 4 Understand Why Some Leave and Why Others Stay -- RETENTION PRACTICE 5 Redesign the Job Itself to Make It More Rewarding -- RETENTION PRACTICE 6 Define the Results You Expect and the Talent You Need -- RETENTION PRACTICE 7 Ask the Questions that Require Proof of Talent -- RETENTION PRACTICE 8 Give a Realistic Job Preview -- RETENTION PRACTICE 9 Use Multiple Interviewers and Reference Checking -- RETENTION PRACTICE 10 Reward Employee Referrals of Successful New Hires -- RETENTION PRACTICE 11 Hire and Promote Managers Who Have the Talent to Manage People -- RETENTION PRACTICE 12 Hire from Within When Possible -- RETENTION PRACTICE 13 Creatively Expand Your Talent Pool -- THE THIRD KEY Get Them Off to a Great Start -- RETENTION PRACTICE 14 Give New Hires the Red- Carpet Treatment -- RETENTION PRACTICE 15 Communicate How Their Work Is Vital to the Organization's Success -- RETENTION PRACTICE 16 Get Commitment to a Performance Agreement -- RETENTION PRACTICE 17 Challenge Early and Often -- RETENTION PRACTICE 18 Give Autonomy and Reward Initiative -- THE FOURTH KEY Coach and Reward to Sustain Commitment -- RETENTION PRACTICE 19 Proactively Manage the Performance Agreement -- RETENTION PRACTICE 20 Recognize Results.
RETENTION PRACTICE 21 Train Managers in Career Coaching and Expect Them to Do It -- RETENTION PRACTICE 22 Give Employees the Tools for Taking Charge of Their Careers -- RETENTION PRACTICE 23 Know When to Keep and When to Let Go -- RETENTION PRACTICE 24 Have More Fun! -- Selective Retention: Planning to Keep the Right People -- Keeping All the People Who Keep You in Business: Special Groups and Situations -- APPENDIX A Try to Win Back Top Performers When They Resign -- APPENDIX B Exit Survey -- APPENDIX C Job Enrichment Rating -- APPENDIX D Competency Inventories -- APPENDIX E Candidate Profile/ Evaluation -- APPENDIX F Performance Agreement -- APPENDIX G Characteristics Frequently Associated with Different Temperament Types* -- APPENDIX H Manager- Employee Talent Inventory -- APPENDIX I Manager's Employee Development Planning Worksheet -- APPENDIX J Survey of Manager as Employee Developer -- APPENDIX K '' Find- a- Need-and-Fill-It'' Career Option Grid -- APPENDIX L Work/ Life Preference Checklist -- Notes -- Index. |
Record Nr. | UNINA-9910814514403321 |
Branham Leigh
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New York, : AMACOM, c2001 | ||
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Lo trovi qui: Univ. Federico II | ||
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Lost time and labor turnover in cotton mills : a study of cause and extent |
Autore | Best Ethel L (Ethel Lombard) |
Pubbl/distr/stampa | [Washington, D.C.] : , : United States Department of Labor, Women's Bureau |
Descrizione fisica | 1 online resource (x, 203 pages) : illustrations, tables, plates |
Collana | Bulletin of the Women's Bureau |
Soggetto topico |
Textile industry - United States
Women - Employment - United States Labor turnover - United States Textile workers - United States Absenteeism (Labor) - United States Absenteeism (Labor) Labor turnover Textile industry Textile workers Women - Employment |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Altri titoli varianti | Lost time and labor turnover in cotton mills |
Record Nr. | UNINA-9910711970303321 |
Best Ethel L (Ethel Lombard)
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[Washington, D.C.] : , : United States Department of Labor, Women's Bureau | ||
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Lo trovi qui: Univ. Federico II | ||
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Love 'em or lose 'em [[electronic resource] ] : getting good people to stay / / Beverly Kaye and Sharon Jordan-Evans |
Autore | Kaye Beverly L |
Edizione | [3rd ed.] |
Pubbl/distr/stampa | San Francisco, CA, : Berrett-Koehler, c2005 |
Descrizione fisica | 1 online resource (305 p.) |
Disciplina | 658.3/14 |
Altri autori (Persone) | Jordan-EvansSharon <1946-> |
Soggetto topico |
Employee retention
Labor turnover |
Soggetto genere / forma | Electronic books. |
ISBN | 1-57675-503-7 |
Classificazione | 85.62 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Preface; Introduction: A.J.'s Exit; 1 ASK: What Keeps You?: Do you know what they want?; 2 BUCK: It Stops Here: Who's in charge of keeping them?; 3 CAREERS: Support Growth: Are you building their future or are you in the way?; 4 DIGNITY: Show Respect: Do they know that you respect them?; 5 ENRICH: Energize the Job: Do your people have to leave to find growth and challenge?; 6 FAMILY: Get Friendly: Avoid making your employees choose between work and family life; 7 GOALS: Expand Options: There are five career paths other than up.; 8 HIRE: Fit Is It: Make a match or start from scratch.
9 INFORMATION: Share It: Do you have it? Do you hoard it?10 JERK: Don't Be One: Are you one?; 11 KICKS: Get Some: Are we having fun yet?; 12 LINK: Create Connections: If you build them, they will stay.; 13 MENTOR: Be One: Are they learning from you?; 14 NUMBERS: Run Them: Calculate the cost of loss.; 15 OPPORTUNITIES: Mine Them: Will they find them inside or outside?; 16 PASSION: Encourage It: Help them find th |
Record Nr. | UNINA-9910452707703321 |
Kaye Beverly L
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San Francisco, CA, : Berrett-Koehler, c2005 | ||
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Lo trovi qui: Univ. Federico II | ||
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Love 'em or lose 'em [[electronic resource] ] : getting good people to stay / / Beverly Kaye and Sharon Jordan-Evans |
Autore | Kaye Beverly L |
Edizione | [3rd ed.] |
Pubbl/distr/stampa | San Francisco, CA, : Berrett-Koehler, c2005 |
Descrizione fisica | 1 online resource (305 p.) |
Disciplina | 658.3/14 |
Altri autori (Persone) | Jordan-EvansSharon <1946-> |
Soggetto topico |
Employee retention
Labor turnover |
Soggetto genere / forma | Electronic books. |
ISBN | 1-57675-503-7 |
Classificazione | 85.62 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Preface; Introduction: A.J.'s Exit; 1 ASK: What Keeps You?: Do you know what they want?; 2 BUCK: It Stops Here: Who's in charge of keeping them?; 3 CAREERS: Support Growth: Are you building their future or are you in the way?; 4 DIGNITY: Show Respect: Do they know that you respect them?; 5 ENRICH: Energize the Job: Do your people have to leave to find growth and challenge?; 6 FAMILY: Get Friendly: Avoid making your employees choose between work and family life; 7 GOALS: Expand Options: There are five career paths other than up.; 8 HIRE: Fit Is It: Make a match or start from scratch.
9 INFORMATION: Share It: Do you have it? Do you hoard it?10 JERK: Don't Be One: Are you one?; 11 KICKS: Get Some: Are we having fun yet?; 12 LINK: Create Connections: If you build them, they will stay.; 13 MENTOR: Be One: Are they learning from you?; 14 NUMBERS: Run Them: Calculate the cost of loss.; 15 OPPORTUNITIES: Mine Them: Will they find them inside or outside?; 16 PASSION: Encourage It: Help them find th |
Record Nr. | UNINA-9910531976003321 |
Kaye Beverly L
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San Francisco, CA, : Berrett-Koehler, c2005 | ||
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Lo trovi qui: Univ. Federico II | ||
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Managing employee retention [[electronic resource] ] : a strategic accountability approach / / Jack J. Phillips, Adele O. Connell |
Autore | Phillips Jack J. <1945-> |
Pubbl/distr/stampa | Amsterdam ; ; Boston, MA, : Butterworth-Heinemann |
Descrizione fisica | 1 online resource (375 p.) |
Disciplina |
658.3/14 21
658.313 |
Altri autori (Persone) | ConnellAdele O |
Collana | Improving human performance series |
Soggetto topico |
Employee retention
Labor turnover |
Soggetto genere / forma | Electronic books. |
ISBN |
1-136-38499-5
1-282-38064-8 9786612380648 0-08-051087-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; Managing Employee Retention; Copyright Page; Contents; Preface; Acknowledgments; 1. Why Retention Is a Serious Problem. . . Still; Definitions; Retention as a Critical Issue; Negative Impact of Turnover to the Organization; Negative Impact of Turnover on Individuals; External Drivers of the Retention Crisis; Internal Driuers; Turnover Myths; Turnover Rates; Payoffs of Retention Solutions; Final Thoughts; References; Further Reading; 2. A Strategic Accountability Approach to Managing Retention; Problems with Existing Approaches; Needed: A Strategic Accountability Approach
Measure and Monitor Turnover DataDevelop Fully Loaded Costs of Turnover; Diagnose Causes and Needs for Retention Improvement; Explore a Range of Solutions; Match Solutions to Needs; Forecast the Value of Retention Solutions; Calculate ROI of Retention Solutions; Make Adjustments and Continue; Final Thoughts; References; Further Reading; 3. Measure and Monitor Turnover and Retention Data; Definitions; Economic Climate and National Data; Benchmarking Turnover; Monitoring Turnover and Retention Data; Additional Monitoring; Distribution of Information; Responsibility; Final Thoughts; References Further Reading4. Develop Fully Loaded Costs of Turnover; Importance of Costs; How to Develop Turnover Costs; Cost Monitoring Issues; Classifying Costs; Final Thoughts; References; Further Reading; 5. Diagnose Causes of Turnover; The Dilemma of Analysis; Building Insight: Connection Between Employee Needs, Causes, Situations, and Solutions; Starting Point: Analysis of Turnover Data; Questionnaires and Surveys; Interviews and Focus Groups; Nominal Group Technique; Exit Interview (or Survey); Basic Idea Generation Tools; Final Thoughts; References; Further Reading 6. Solution Set: Recruiting New EmployeesImage; Market Performance; Recruitment; Interviewing and Selection; Job Fit; Orientation; Final Thoughts; References; Further Reading; 7. Solution Set: Establishing an Appropriate Work Environment; Job Satisfaction; Workplace Design; Safety; Job Security; Culture; Life Balance; Diversity; Final Thoughts; References; Further Reading; 8. Solution Set: Creating Equitable Pay and Performance Processes; Pay; Benefits; Rewards and Recognition; Performance Management; Final Thoughts; References; Further Reading 9. Solution Set: Building Motivation and CommitmentQuality of Leadership; Empowerment; Teamwork; Ethics and Trust; Commitment; Professional Growth; Final Thoughts; References; Further Reading; 10. Match Solutions to Needs; Introduction; Combining Data from Different Sources; Determining the Significance of the Cause; Reaching a Consensus; Presenting Data for Decision Making; Matching Solutions to Needs; Avoiding Problems; Final Thoughts; 11. Forecast the Value of Retention Solutions; Why Forecast ROI?; The Tradeoffs of Forecasting; Pre-Project ROI Forecasting; Forecasting with a Pilot Program Forecasting ROI with Reaction Data |
Record Nr. | UNINA-9910456991203321 |
Phillips Jack J. <1945->
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Amsterdam ; ; Boston, MA, : Butterworth-Heinemann | ||
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Lo trovi qui: Univ. Federico II | ||
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Managing employee retention [[electronic resource] ] : a strategic accountability approach / / Jack J. Phillips, Adele O. Connell |
Autore | Phillips Jack J. <1945-> |
Pubbl/distr/stampa | Amsterdam ; ; Boston, MA, : Butterworth-Heinemann |
Descrizione fisica | 1 online resource (375 p.) |
Disciplina |
658.3/14 21
658.313 |
Altri autori (Persone) | ConnellAdele O |
Collana | Improving human performance series |
Soggetto topico |
Employee retention
Labor turnover |
ISBN |
1-136-38499-5
1-282-38064-8 9786612380648 0-08-051087-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; Managing Employee Retention; Copyright Page; Contents; Preface; Acknowledgments; 1. Why Retention Is a Serious Problem. . . Still; Definitions; Retention as a Critical Issue; Negative Impact of Turnover to the Organization; Negative Impact of Turnover on Individuals; External Drivers of the Retention Crisis; Internal Driuers; Turnover Myths; Turnover Rates; Payoffs of Retention Solutions; Final Thoughts; References; Further Reading; 2. A Strategic Accountability Approach to Managing Retention; Problems with Existing Approaches; Needed: A Strategic Accountability Approach
Measure and Monitor Turnover DataDevelop Fully Loaded Costs of Turnover; Diagnose Causes and Needs for Retention Improvement; Explore a Range of Solutions; Match Solutions to Needs; Forecast the Value of Retention Solutions; Calculate ROI of Retention Solutions; Make Adjustments and Continue; Final Thoughts; References; Further Reading; 3. Measure and Monitor Turnover and Retention Data; Definitions; Economic Climate and National Data; Benchmarking Turnover; Monitoring Turnover and Retention Data; Additional Monitoring; Distribution of Information; Responsibility; Final Thoughts; References Further Reading4. Develop Fully Loaded Costs of Turnover; Importance of Costs; How to Develop Turnover Costs; Cost Monitoring Issues; Classifying Costs; Final Thoughts; References; Further Reading; 5. Diagnose Causes of Turnover; The Dilemma of Analysis; Building Insight: Connection Between Employee Needs, Causes, Situations, and Solutions; Starting Point: Analysis of Turnover Data; Questionnaires and Surveys; Interviews and Focus Groups; Nominal Group Technique; Exit Interview (or Survey); Basic Idea Generation Tools; Final Thoughts; References; Further Reading 6. Solution Set: Recruiting New EmployeesImage; Market Performance; Recruitment; Interviewing and Selection; Job Fit; Orientation; Final Thoughts; References; Further Reading; 7. Solution Set: Establishing an Appropriate Work Environment; Job Satisfaction; Workplace Design; Safety; Job Security; Culture; Life Balance; Diversity; Final Thoughts; References; Further Reading; 8. Solution Set: Creating Equitable Pay and Performance Processes; Pay; Benefits; Rewards and Recognition; Performance Management; Final Thoughts; References; Further Reading 9. Solution Set: Building Motivation and CommitmentQuality of Leadership; Empowerment; Teamwork; Ethics and Trust; Commitment; Professional Growth; Final Thoughts; References; Further Reading; 10. Match Solutions to Needs; Introduction; Combining Data from Different Sources; Determining the Significance of the Cause; Reaching a Consensus; Presenting Data for Decision Making; Matching Solutions to Needs; Avoiding Problems; Final Thoughts; 11. Forecast the Value of Retention Solutions; Why Forecast ROI?; The Tradeoffs of Forecasting; Pre-Project ROI Forecasting; Forecasting with a Pilot Program Forecasting ROI with Reaction Data |
Record Nr. | UNINA-9910780936503321 |
Phillips Jack J. <1945->
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Amsterdam ; ; Boston, MA, : Butterworth-Heinemann | ||
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Lo trovi qui: Univ. Federico II | ||
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Managing employee retention [[electronic resource] ] : a strategic accountability approach / / Jack J. Phillips, Adele O. Connell |
Autore | Phillips Jack J. <1945-> |
Pubbl/distr/stampa | Amsterdam ; ; Boston, MA, : Butterworth-Heinemann |
Descrizione fisica | 1 online resource (375 p.) |
Disciplina |
658.3/14 21
658.313 |
Altri autori (Persone) | ConnellAdele O |
Collana | Improving human performance series |
Soggetto topico |
Employee retention
Labor turnover |
ISBN |
1-136-38499-5
1-282-38064-8 9786612380648 0-08-051087-6 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; Managing Employee Retention; Copyright Page; Contents; Preface; Acknowledgments; 1. Why Retention Is a Serious Problem. . . Still; Definitions; Retention as a Critical Issue; Negative Impact of Turnover to the Organization; Negative Impact of Turnover on Individuals; External Drivers of the Retention Crisis; Internal Driuers; Turnover Myths; Turnover Rates; Payoffs of Retention Solutions; Final Thoughts; References; Further Reading; 2. A Strategic Accountability Approach to Managing Retention; Problems with Existing Approaches; Needed: A Strategic Accountability Approach
Measure and Monitor Turnover DataDevelop Fully Loaded Costs of Turnover; Diagnose Causes and Needs for Retention Improvement; Explore a Range of Solutions; Match Solutions to Needs; Forecast the Value of Retention Solutions; Calculate ROI of Retention Solutions; Make Adjustments and Continue; Final Thoughts; References; Further Reading; 3. Measure and Monitor Turnover and Retention Data; Definitions; Economic Climate and National Data; Benchmarking Turnover; Monitoring Turnover and Retention Data; Additional Monitoring; Distribution of Information; Responsibility; Final Thoughts; References Further Reading4. Develop Fully Loaded Costs of Turnover; Importance of Costs; How to Develop Turnover Costs; Cost Monitoring Issues; Classifying Costs; Final Thoughts; References; Further Reading; 5. Diagnose Causes of Turnover; The Dilemma of Analysis; Building Insight: Connection Between Employee Needs, Causes, Situations, and Solutions; Starting Point: Analysis of Turnover Data; Questionnaires and Surveys; Interviews and Focus Groups; Nominal Group Technique; Exit Interview (or Survey); Basic Idea Generation Tools; Final Thoughts; References; Further Reading 6. Solution Set: Recruiting New EmployeesImage; Market Performance; Recruitment; Interviewing and Selection; Job Fit; Orientation; Final Thoughts; References; Further Reading; 7. Solution Set: Establishing an Appropriate Work Environment; Job Satisfaction; Workplace Design; Safety; Job Security; Culture; Life Balance; Diversity; Final Thoughts; References; Further Reading; 8. Solution Set: Creating Equitable Pay and Performance Processes; Pay; Benefits; Rewards and Recognition; Performance Management; Final Thoughts; References; Further Reading 9. Solution Set: Building Motivation and CommitmentQuality of Leadership; Empowerment; Teamwork; Ethics and Trust; Commitment; Professional Growth; Final Thoughts; References; Further Reading; 10. Match Solutions to Needs; Introduction; Combining Data from Different Sources; Determining the Significance of the Cause; Reaching a Consensus; Presenting Data for Decision Making; Matching Solutions to Needs; Avoiding Problems; Final Thoughts; 11. Forecast the Value of Retention Solutions; Why Forecast ROI?; The Tradeoffs of Forecasting; Pre-Project ROI Forecasting; Forecasting with a Pilot Program Forecasting ROI with Reaction Data |
Record Nr. | UNINA-9910817634403321 |
Phillips Jack J. <1945->
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Amsterdam ; ; Boston, MA, : Butterworth-Heinemann | ||
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Lo trovi qui: Univ. Federico II | ||
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Mitarbeiterbindung : so sichern Sie Ihre wertvollste ressource / / Sergej Belsch |
Autore | Belsch Sergej |
Pubbl/distr/stampa | Hamburg, [Germany] : , : Igel Verlag, , 2016 |
Descrizione fisica | 1 online resource (97 p.) |
Disciplina | 658.314 |
Soggetto topico |
Employee retention
Labor turnover |
Soggetto genere / forma | Electronic books. |
ISBN | 3-95485-765-0 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto | 6.1.2 Global Workforce Study: Ergebnisse für Deutschland 20126.1.3 Gallup Studie: Engagement Index Deutschland 2012; 6.2 Zusammenfassung der zentralen Studienergebnisse; 7. Fazit / Ausblick; 7.1 Fazit; 7.1.1 Chancen und Risiken der Mitarbeiterbindung; 7.2 Handlungsempfehlungen für die Managementpraxis; 7.3 Ausblick |
Record Nr. | UNINA-9910465849903321 |
Belsch Sergej
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Hamburg, [Germany] : , : Igel Verlag, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Mitarbeiterbindung : so sichern Sie Ihre wertvollste ressource / / Sergej Belsch |
Autore | Belsch Sergej |
Pubbl/distr/stampa | Hamburg, [Germany] : , : Igel Verlag, , 2016 |
Descrizione fisica | 1 online resource (97 p.) |
Disciplina | 658.314 |
Soggetto topico |
Employee retention
Labor turnover |
ISBN | 3-95485-765-0 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto | 6.1.2 Global Workforce Study: Ergebnisse für Deutschland 20126.1.3 Gallup Studie: Engagement Index Deutschland 2012; 6.2 Zusammenfassung der zentralen Studienergebnisse; 7. Fazit / Ausblick; 7.1 Fazit; 7.1.1 Chancen und Risiken der Mitarbeiterbindung; 7.2 Handlungsempfehlungen für die Managementpraxis; 7.3 Ausblick |
Record Nr. | UNINA-9910798131303321 |
Belsch Sergej
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Hamburg, [Germany] : , : Igel Verlag, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Mitarbeiterbindung : so sichern Sie Ihre wertvollste ressource / / Sergej Belsch |
Autore | Belsch Sergej |
Pubbl/distr/stampa | Hamburg, [Germany] : , : Igel Verlag, , 2016 |
Descrizione fisica | 1 online resource (97 p.) |
Disciplina | 658.314 |
Soggetto topico |
Employee retention
Labor turnover |
ISBN | 3-95485-765-0 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto | 6.1.2 Global Workforce Study: Ergebnisse für Deutschland 20126.1.3 Gallup Studie: Engagement Index Deutschland 2012; 6.2 Zusammenfassung der zentralen Studienergebnisse; 7. Fazit / Ausblick; 7.1 Fazit; 7.1.1 Chancen und Risiken der Mitarbeiterbindung; 7.2 Handlungsempfehlungen für die Managementpraxis; 7.3 Ausblick |
Record Nr. | UNINA-9910813991103321 |
Belsch Sergej
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Hamburg, [Germany] : , : Igel Verlag, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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