Social Customer Relationship Management : Fundamentals, Applications, Technologies / / by Rainer Alt, Olaf Reinhold |
Autore | Alt Rainer |
Edizione | [1st ed. 2020.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 |
Descrizione fisica | 1 online resource (127 pages) |
Disciplina | 658.812 |
Collana | Management for Professionals |
Soggetto topico |
Customer relations—Management
E-business Electronic commerce E-commerce Internet marketing Computers Management information systems Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems |
ISBN | 3-030-23343-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Social CRM: Evolution and Building Blocks -- Social CRM: Four Case Studies -- Social CRM: Tools and Functionalities -- Social CRM: Challenges and Perspectives. |
Record Nr. | UNINA-9910367256203321 |
Alt Rainer | ||
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Social Media [[electronic resource] ] : Potenziale, Trends, Chancen und Risiken / / von Roland Gabriel, Heinz-Peter Röhrs |
Autore | Gabriel Roland |
Edizione | [1st ed. 2017.] |
Pubbl/distr/stampa | Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer Gabler, , 2017 |
Descrizione fisica | 1 online resource (XII, 249 S. 28 Abb.) |
Disciplina | 658 |
Soggetto topico |
Industrial management
E-business Electronic commerce E-commerce Management information systems Media Management e-Business/e-Commerce Business Information Systems Business IT Infrastructure |
ISBN | 3-662-53991-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto | Erklärung, Abgrenzung und Einordnung der Begriffe zu Social Media und Social Networks -- Social-Media-Anwendungen in Unternehmen, beim Staat, im Privat- und Gesundheitsbereich -- Management, Gestaltung und Entwicklung von Social-Media-Anwendungen -- Trends, Chancen und Risiken. . |
Record Nr. | UNINA-9910484180503321 |
Gabriel Roland | ||
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer Gabler, , 2017 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Social Media Communication Data for Recovery [[electronic resource] ] : Detecting Socio-Economic Activities Following a Disaster / / by Yuya Shibuya |
Autore | Shibuya Yuya |
Edizione | [1st ed. 2020.] |
Pubbl/distr/stampa | Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 |
Descrizione fisica | 1 online resource (231 pages) |
Disciplina | 302.30285 |
Soggetto topico |
Big data
Management information systems Econometrics Data mining Big Data/Analytics Business Information Systems Big Data Data Mining and Knowledge Discovery |
ISBN | 981-15-0825-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Declaration of Authorship -- Abstract -- Acknowledgements -- Introduction and Framework Introduction -- Concept of “People as Sensors” -- Methodology -- Empirical Studies of Socio-Economic Activities After the Great East Japan Earthquake and Tsunami -- The Excess Demand for Used Cars The Excess Demand for Housing -- People As Sensors for Socio-Economic Recovery Activities -- Facebook Page Topics and the Excess Demand for Used Cars -- Data -- Topics on Twitter and the Excess Demand for Used Cars -- Public Sentiment and the Excess Demand for Used Cars -- Social Media Communication and the Excess Demand for Houses -- A Case Study of Hurricane Sandy -- The Excess Demand for Housing after Sandy -- Conclusion . |
Record Nr. | UNINA-9910367251703321 |
Shibuya Yuya | ||
Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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SQL- & NoSQL-Datenbanken [[electronic resource] /] / von Andreas Meier, Michael Kaufmann |
Autore | Meier Andreas |
Edizione | [8th ed. 2016.] |
Pubbl/distr/stampa | Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer Vieweg, , 2016 |
Descrizione fisica | 1 online resource (XX, 258 S. 112 Abb., 111 Abb. in Farbe.) |
Disciplina | 005.74 |
Collana | eXamen.press |
Soggetto topico |
Database management
Software engineering Management information systems Database Management Software Engineering/Programming and Operating Systems Business Information Systems |
ISBN | 3-662-47664-9 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto | Datenmanagement -- Datenmodellierung -- Datenbanksprachen -- Systemarchitektur -- Erweiterungen für Big Data -- Postrelationale Datenbanken. |
Record Nr. | UNINA-9910484202803321 |
Meier Andreas | ||
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer Vieweg, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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State and Corporate Management of Region’s Development in the Conditions of the Digital Economy / / edited by Yakhya G. Buchaev, Salikhbek G. Abdulmanapov, Arsen S. Abdulkadyrov, Arutyun A. Khachaturyan |
Edizione | [1st ed. 2021.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2021 |
Descrizione fisica | 1 online resource (IX, 152 p. 59 illus.) |
Disciplina | 338.9 |
Collana | Advances in Science, Technology & Innovation, IEREK Interdisciplinary Series for Sustainable Development |
Soggetto topico |
Economic theory
Management information systems Management Political economy Entrepreneurship Economic Theory/Quantitative Economics/Mathematical Methods Business Information Systems International Political Economy |
ISBN | 3-030-46394-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Modern region on the way to the digital economy: challenges for public and corporate management -- The model of digital development of a modern region: new challenges for state and corporate management -- Factors of development of the region’s labour market in the conditions of the digital economy and the tools of their management -- Scientific and methodological provision of region’s competitiveness assessment in the conditions of the digital economy -- The methodology of indicative assessment of the effectiveness of managing region’s development in the conditions of the digital economy -- Development of Russia’s regions in the conditions of the digital economy: management, effectiveness and competitiveness -- Digital entrepreneurship as a new subject of a modern region’s economy: state stimulation and market mechanisms of development -- The regional system of science and education as a source of digital personnel and breakthrough technologies for region’s economy -- Infrastructure of the digital economy for region’s AIC: creation, measuring and development -- Perspectives of development of the system of e-government in the region in the conditions of the digital economy -- Digital society in a modern region: issues of its formation and ways of solving them on the basis of the labour market management in the agrarian sector. |
Record Nr. | UNINA-9910484184203321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2021 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Strategic Engineering for Cloud Computing and Big Data Analytics / / edited by Amin Hosseinian-Far, Muthu Ramachandran, Dilshad Sarwar |
Edizione | [1st ed. 2017.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017 |
Descrizione fisica | 1 online resource (XII, 226 p. 31 illus., 19 illus. in color.) |
Disciplina | 658.56 |
Soggetto topico |
Quality control
Reliability Industrial safety Computers Management information systems Computer science Big data Electrical engineering Quality Control, Reliability, Safety and Risk Information Systems and Communication Service Business Information Systems Management of Computing and Information Systems Big Data/Analytics Communications Engineering, Networks |
ISBN | 3-319-52491-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Part I: Systems Lifecycle, Sustainability, Complexity, Safety and Security -- Through-Life Systems Sustainment in Computing -- System of Systems and Complexity -- Systems Lifecycle and Impact Assessment -- Theoretical Concepts and Models -- Systems Safety and Security -- Part II: Systemic Modelling, Analysis and Design for Cloud Computing and Big Data Analytics -- Approaches to Modelling and Methodologies -- Applied Systems Analysis and Design -- Systems Architecture and Processes -- Decision Engineering -- Part III: Cloud Services, Big Data Analytics and Business Process Modelling -- Strategic Approaches to the Federation of Cloud Services -- Business Process Modelling, Patterns and Transitions -- Strategic Approaches to Big Data -- Strategic Analytics and Visualisation. |
Record Nr. | UNINA-9910165154203321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Strengthening Information and Control Systems : The Synergy Between Information Technology and Accounting Models / / edited by Daniela Mancini, Renata Paola Dameri, Elisa Bonollo |
Edizione | [1st ed. 2016.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2016 |
Descrizione fisica | 1 online resource (270 p.) |
Disciplina | 658.4038011 |
Collana | Lecture Notes in Information Systems and Organisation |
Soggetto topico |
Management information systems
Computers Accounting Bookkeeping Organization Planning Public administration Management Industrial management Business Information Systems Information Systems and Communication Service Accounting/Auditing Public Administration Innovation/Technology Management |
ISBN | 3-319-26488-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; 1 Looking for Synergies Between Accounting and Information Technologies; Abstract; 1 Introduction; 2 Using AIS for Supporting Strategic Management; 3 Management Control and Information Technologies: Synergies from Digital Innovations; 4 IT and Accounting Information System: Synergies and Determinants at Operational Level; References; 2 Towards Strategic Management Accounting: The Nespoli Group Case; Abstract; 1 Introduction; 2 Mutual Relations Between Accounting Information Systems and Strategic Management Accounting
2.1 Accounting Information Systems and Strategic Management Accounting: Some Definitions2.2 Strategic Management Accounting: An Empirical Perspective; 3 Methodology; 4 Strategic Management Accounting in Action: The Nespoli Group Case; 4.1 Presentation of the Nespoli Group; 4.2 The Nespoli Group's Control Model; 4.3 The Implementation of Nespoli Group's SMA System: Architectural and Theoretical Aspects; 4.3.1 The Common Nespoli Group's ERP; 4.3.2 The Nespoli Group's SMA; 4.4 The Implementation of Nespoli Group's SMA System: The Service Level Agreement and the SharePoint Pilot Projects 4.4.1 The Service Level Agreement System4.4.2 The SharePoint Board System; 5 Evaluation of the Nespoli Group's SMA System and Conclusions; References; 3 Interpreting the Correlation Between the Capacity of Generating Added Value and the Use of Business Information Systems Through the Example of SMEs; Abstract; 1 Introduction; 2 Literature Review; 3 Methodology; 3.1 The ICT Development Level at a Country Level; 3.2 The Added Value in the European Union; 3.3 ICT Adoption Among Enterprises; 3.4 Research Design; 4 The Correlation Between IDI and the Added Value 5 The IT Infrastructure of Enterprises Operating in Italy, Portugal, Hungary and Slovakia5.1 Number of Workstation and Use of Server-Based Networks; 5.2 The Use of Business Information Systems; 6 Conclusions; References; 4 Management Discussion and Analysis in the US Financial Companies: A Data Mining Analysis; Abstract; 1 Literature Analysis; 2 Research Design; 3 Sample Selection; 4 Data Collection and Pre-processing; 5 Statistical Analysis; 6 Empirical Findings; 7 Conclusions; References 5 The Adequacy of Information Systems for Supporting the Asset Quality Review Process in Banks. Evidence from an Italian Case StudyAbstract; 1 Introduction; 2 Literature Review; 2.1 The Role of Information Systems in Banking Industry; 2.2 The Optimization of Information for the Evaluation of Asset Quality; 3 Methodology; 4 Empirical Research; 4.1 Case Study: Cassa di Risparmio di San Miniato (CARISMI); 4.2 Description of Credit Monitoring and IS Application to the AQR Process; 5 Conclusion; References; 6 Kernel of a DSS for the Evaluation of the Founding Team of a University---Based Spin Off Abstract |
Record Nr. | UNINA-9910254933103321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Success and Failure of IS/IT Projects : A State of the Art Analysis and Future Directions / / by D. Laurie Hughes, Yogesh K. Dwivedi, Antonis C. Simintiras, Nripendra P. Rana |
Autore | Hughes D. Laurie |
Edizione | [1st ed. 2016.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2016 |
Descrizione fisica | 1 online resource (98 p.) |
Disciplina | 658.4038 |
Collana | SpringerBriefs in Information Systems |
Soggetto topico |
Management information systems
Project management Industrial management Business Information Systems Project Management Business Process Management |
ISBN | 3-319-23000-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Introduction -- Project Failure and its Contributing Factors -- An Analysis of the Components of Project Success -- Project Management Processes and Practice -- Change Management -- Integration of Change and Project Management -- Conclusion. |
Record Nr. | UNINA-9910254937103321 |
Hughes D. Laurie | ||
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2016 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Supply Chain Management [[electronic resource] ] : Strategy and Organization / / by Mikihisa Nakano |
Autore | Nakano Mikihisa |
Edizione | [1st ed. 2020.] |
Pubbl/distr/stampa | Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 |
Descrizione fisica | 1 online resource (244 pages) |
Disciplina | 658.7 |
Soggetto topico |
Production management
Business logistics Industrial procurement Management information systems Industrial management Production Logistics Supply Chain Management Procurement Business Process Management Business Information Systems |
ISBN | 981-13-8479-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Part I Introduction and Basic Framework -- 1 What is a Supply Chain? -- 2 The Strategy-Structure-Process-Performance Framework -- Part II Static Theory of Supply Chain Management -- 3 Performance Trade-Offs -- 4 Supply Chain Strategies -- 5 Efficiency-Oriented Strategy -- 6 Responsiveness-Oriented Strategy -- 7 Hybrid Strategy -- Part III Dynamic Theory of Supply Chain Management -- 8 Overcoming Performance Trade-offs -- 9 Supply Chain Process Change -- 10 Roles of the SCM Steering Department -- Index. |
Record Nr. | UNINA-9910367245403321 |
Nakano Mikihisa | ||
Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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Supply Chain Risk Management [[electronic resource] ] : Advanced Tools, Models, and Developments / / edited by Yacob Khojasteh |
Edizione | [1st ed. 2018.] |
Pubbl/distr/stampa | Singapore : , : Springer Singapore : , : Imprint : Springer, , 2018 |
Descrizione fisica | 1 online resource (XI, 334 p. 86 illus., 50 illus. in color.) |
Disciplina | 658.7 |
Soggetto topico |
Business logistics
Management Industrial management Management information systems Operations research Decision making Supply Chain Management Innovation/Technology Management Business Information Systems Business Process Management Operations Research/Decision Theory |
ISBN | 981-10-4106-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910298179703321 |
Singapore : , : Springer Singapore : , : Imprint : Springer, , 2018 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
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