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The global airline industry / / edited by Peter Belobaba, Amedeo Odoni, Cynthia Barnhart ; contributors, Greg J. Bamber [and thirteen others]
| The global airline industry / / edited by Peter Belobaba, Amedeo Odoni, Cynthia Barnhart ; contributors, Greg J. Bamber [and thirteen others] |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | Chichester, England : , : Wiley, , 2016 |
| Descrizione fisica | 1 online resource (539 p.) |
| Disciplina | 387.7 |
| Collana | Aerospace Series |
| Soggetto topico | Airlines |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-78684-213-0
1-118-88114-1 1-118-88113-3 |
| Classificazione | TEC009070 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Global Airline Industry; Contents; Notes on Contributors; List of Contributors; Series Preface; Acknowledgments; Chapter1: Introduction and Overview; 1.1 Introduction: The Global Airline Industry; 1.1.1 Deregulation and Liberalization Worldwide; 1.1.2 Industry Evolution Since 2000; 1.1.2.1 Impact of Low-Cost Carriers Worldwide; 1.1.2.2 Emerging Global Airlines; 1.2 Overview of Chapters; References; Chapter2: The International Institutional and Regulatory Environment; 2.1 Introduction; 2.2 Background on the International Regulatory Environment; 2.2.1 The Chicago Convention
2.2.2 Freedoms of the Air2.3 Airline Privatization and International Economic Regulation; 2.3.1 Airline Privatization; 2.3.2 Types and Critical Aspects of Air Service Agreements; 2.3.3 Typical Content of Bilateral and Multilateral ASAs; 2.3.4 The Unified EU Market and Other Major Developments; 2.3.5 The Role of Airline Alliances; 2.4 Airports; 2.4.1 Restrictions on Airport Access; 2.4.2 Airport Ownership and Management; 2.5 Air Traffic Management; 2.6 Key Organizations and Their Roles; 2.6.1 International Organizations; 2.6.2 Organizations in the United States; 2.7 Summary and Conclusions ReferencesChapter3: Overview of Airline Economics, Markets and Demand; 3.1 Airline Terminology and Definitions; 3.1.1 Basic Airline Profit Equation; 3.2 Air Transportation Markets; 3.2.1 Typical Air Passenger Trip; 3.2.2 Spatial Definitions of Airline Markets; 3.3 Origin-Destination Market Demand; 3.3.1 Dichotomy of Airline Demand and Supply; 3.3.2 Factors Affecting Volume of O-D Demand; 3.3.3 Quality of Service Factors; 3.3.4 Total Trip Time and Frequency; 3.4 Air Travel Demand Models; 3.4.1 Elasticity of Air Travel Demand; 3.4.2 Air Travel Demand Segments; 3.4.3 O-D Market Demand Functions 3.5 Airline Competition and Market Share3.5.1 Market Share/Frequency Share Model; 3.5.2 ""S-Curve"" Model Formulation; 3.5.3 Quality of Service Index (QSI) Models; 3.6 Summary; References; Chapter4: Airline Pricing Theory and Practice; 4.1 Airline Prices and O-D Markets; 4.1.1 Regulated versus Liberalized Pricing; 4.1.2 Theoretical Pricing Strategies; 4.1.2.1 Cost-Based Airline Pricing; 4.1.2.2 Demand-Based Pricing; 4.1.2.3 Service-Based Pricing; 4.1.3 Price Discrimination versus Product Differentiation; 4.2 Differential Pricing; 4.2.1 Market Segmentation; 4.2.2 Fare Product Restrictions 4.2.3 Airline Fare Structures4.2.3.1 Restricted Fare Structures; 4.2.3.2 Simplified and Less Restricted Fares; 4.3 Recent Trends in Airline Pricing; 4.3.1 Branded Fare Families; 4.3.2 Unbundling and Ancillary Revenues; 4.4 Airline Pricing Strategies; 4.4.1 Factors Affecting Fare Structure in an O-D Market; 4.4.2 Competitive Fare Matching; References; Chapter5: Airline Revenue Management; 5.1 Computerized Revenue Management Systems; 5.2 Flight Overbooking; 5.3 EMSR Model for Flight Leg Revenue Optimization; 5.4 Network Revenue Management; 5.4.1 O-D Control Mechanisms 5.4.1.1 Displacement-Adjusted Virtual Nesting (DAVN) |
| Record Nr. | UNINA-9910460759303321 |
| Chichester, England : , : Wiley, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The global airline industry / / edited by Peter Belobaba, Amedeo Odoni, Cynthia Barnhart ; contributors, Greg J. Bamber [and thirteen others]
| The global airline industry / / edited by Peter Belobaba, Amedeo Odoni, Cynthia Barnhart ; contributors, Greg J. Bamber [and thirteen others] |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | Chichester, England : , : Wiley, , 2016 |
| Descrizione fisica | 1 online resource (539 p.) |
| Disciplina | 387.7 |
| Collana | Aerospace Series |
| Soggetto topico | Airlines |
| ISBN |
1-78684-213-0
1-118-88114-1 1-118-88113-3 |
| Classificazione | TEC009070 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Global Airline Industry; Contents; Notes on Contributors; List of Contributors; Series Preface; Acknowledgments; Chapter1: Introduction and Overview; 1.1 Introduction: The Global Airline Industry; 1.1.1 Deregulation and Liberalization Worldwide; 1.1.2 Industry Evolution Since 2000; 1.1.2.1 Impact of Low-Cost Carriers Worldwide; 1.1.2.2 Emerging Global Airlines; 1.2 Overview of Chapters; References; Chapter2: The International Institutional and Regulatory Environment; 2.1 Introduction; 2.2 Background on the International Regulatory Environment; 2.2.1 The Chicago Convention
2.2.2 Freedoms of the Air2.3 Airline Privatization and International Economic Regulation; 2.3.1 Airline Privatization; 2.3.2 Types and Critical Aspects of Air Service Agreements; 2.3.3 Typical Content of Bilateral and Multilateral ASAs; 2.3.4 The Unified EU Market and Other Major Developments; 2.3.5 The Role of Airline Alliances; 2.4 Airports; 2.4.1 Restrictions on Airport Access; 2.4.2 Airport Ownership and Management; 2.5 Air Traffic Management; 2.6 Key Organizations and Their Roles; 2.6.1 International Organizations; 2.6.2 Organizations in the United States; 2.7 Summary and Conclusions ReferencesChapter3: Overview of Airline Economics, Markets and Demand; 3.1 Airline Terminology and Definitions; 3.1.1 Basic Airline Profit Equation; 3.2 Air Transportation Markets; 3.2.1 Typical Air Passenger Trip; 3.2.2 Spatial Definitions of Airline Markets; 3.3 Origin-Destination Market Demand; 3.3.1 Dichotomy of Airline Demand and Supply; 3.3.2 Factors Affecting Volume of O-D Demand; 3.3.3 Quality of Service Factors; 3.3.4 Total Trip Time and Frequency; 3.4 Air Travel Demand Models; 3.4.1 Elasticity of Air Travel Demand; 3.4.2 Air Travel Demand Segments; 3.4.3 O-D Market Demand Functions 3.5 Airline Competition and Market Share3.5.1 Market Share/Frequency Share Model; 3.5.2 ""S-Curve"" Model Formulation; 3.5.3 Quality of Service Index (QSI) Models; 3.6 Summary; References; Chapter4: Airline Pricing Theory and Practice; 4.1 Airline Prices and O-D Markets; 4.1.1 Regulated versus Liberalized Pricing; 4.1.2 Theoretical Pricing Strategies; 4.1.2.1 Cost-Based Airline Pricing; 4.1.2.2 Demand-Based Pricing; 4.1.2.3 Service-Based Pricing; 4.1.3 Price Discrimination versus Product Differentiation; 4.2 Differential Pricing; 4.2.1 Market Segmentation; 4.2.2 Fare Product Restrictions 4.2.3 Airline Fare Structures4.2.3.1 Restricted Fare Structures; 4.2.3.2 Simplified and Less Restricted Fares; 4.3 Recent Trends in Airline Pricing; 4.3.1 Branded Fare Families; 4.3.2 Unbundling and Ancillary Revenues; 4.4 Airline Pricing Strategies; 4.4.1 Factors Affecting Fare Structure in an O-D Market; 4.4.2 Competitive Fare Matching; References; Chapter5: Airline Revenue Management; 5.1 Computerized Revenue Management Systems; 5.2 Flight Overbooking; 5.3 EMSR Model for Flight Leg Revenue Optimization; 5.4 Network Revenue Management; 5.4.1 O-D Control Mechanisms 5.4.1.1 Displacement-Adjusted Virtual Nesting (DAVN) |
| Record Nr. | UNINA-9910797206803321 |
| Chichester, England : , : Wiley, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The global airline industry / / edited by Peter Belobaba, Amedeo Odoni, Cynthia Barnhart ; contributors, Greg J. Bamber [and thirteen others]
| The global airline industry / / edited by Peter Belobaba, Amedeo Odoni, Cynthia Barnhart ; contributors, Greg J. Bamber [and thirteen others] |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | Chichester, England : , : Wiley, , 2016 |
| Descrizione fisica | 1 online resource (539 p.) |
| Disciplina | 387.7 |
| Collana | Aerospace Series |
| Soggetto topico | Airlines |
| ISBN |
1-78684-213-0
1-118-88114-1 1-118-88113-3 |
| Classificazione | TEC009070 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Global Airline Industry; Contents; Notes on Contributors; List of Contributors; Series Preface; Acknowledgments; Chapter1: Introduction and Overview; 1.1 Introduction: The Global Airline Industry; 1.1.1 Deregulation and Liberalization Worldwide; 1.1.2 Industry Evolution Since 2000; 1.1.2.1 Impact of Low-Cost Carriers Worldwide; 1.1.2.2 Emerging Global Airlines; 1.2 Overview of Chapters; References; Chapter2: The International Institutional and Regulatory Environment; 2.1 Introduction; 2.2 Background on the International Regulatory Environment; 2.2.1 The Chicago Convention
2.2.2 Freedoms of the Air2.3 Airline Privatization and International Economic Regulation; 2.3.1 Airline Privatization; 2.3.2 Types and Critical Aspects of Air Service Agreements; 2.3.3 Typical Content of Bilateral and Multilateral ASAs; 2.3.4 The Unified EU Market and Other Major Developments; 2.3.5 The Role of Airline Alliances; 2.4 Airports; 2.4.1 Restrictions on Airport Access; 2.4.2 Airport Ownership and Management; 2.5 Air Traffic Management; 2.6 Key Organizations and Their Roles; 2.6.1 International Organizations; 2.6.2 Organizations in the United States; 2.7 Summary and Conclusions ReferencesChapter3: Overview of Airline Economics, Markets and Demand; 3.1 Airline Terminology and Definitions; 3.1.1 Basic Airline Profit Equation; 3.2 Air Transportation Markets; 3.2.1 Typical Air Passenger Trip; 3.2.2 Spatial Definitions of Airline Markets; 3.3 Origin-Destination Market Demand; 3.3.1 Dichotomy of Airline Demand and Supply; 3.3.2 Factors Affecting Volume of O-D Demand; 3.3.3 Quality of Service Factors; 3.3.4 Total Trip Time and Frequency; 3.4 Air Travel Demand Models; 3.4.1 Elasticity of Air Travel Demand; 3.4.2 Air Travel Demand Segments; 3.4.3 O-D Market Demand Functions 3.5 Airline Competition and Market Share3.5.1 Market Share/Frequency Share Model; 3.5.2 ""S-Curve"" Model Formulation; 3.5.3 Quality of Service Index (QSI) Models; 3.6 Summary; References; Chapter4: Airline Pricing Theory and Practice; 4.1 Airline Prices and O-D Markets; 4.1.1 Regulated versus Liberalized Pricing; 4.1.2 Theoretical Pricing Strategies; 4.1.2.1 Cost-Based Airline Pricing; 4.1.2.2 Demand-Based Pricing; 4.1.2.3 Service-Based Pricing; 4.1.3 Price Discrimination versus Product Differentiation; 4.2 Differential Pricing; 4.2.1 Market Segmentation; 4.2.2 Fare Product Restrictions 4.2.3 Airline Fare Structures4.2.3.1 Restricted Fare Structures; 4.2.3.2 Simplified and Less Restricted Fares; 4.3 Recent Trends in Airline Pricing; 4.3.1 Branded Fare Families; 4.3.2 Unbundling and Ancillary Revenues; 4.4 Airline Pricing Strategies; 4.4.1 Factors Affecting Fare Structure in an O-D Market; 4.4.2 Competitive Fare Matching; References; Chapter5: Airline Revenue Management; 5.1 Computerized Revenue Management Systems; 5.2 Flight Overbooking; 5.3 EMSR Model for Flight Leg Revenue Optimization; 5.4 Network Revenue Management; 5.4.1 O-D Control Mechanisms 5.4.1.1 Displacement-Adjusted Virtual Nesting (DAVN) |
| Record Nr. | UNINA-9910826871903321 |
| Chichester, England : , : Wiley, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Horizons
| Horizons |
| Pubbl/distr/stampa | Montreal, : Air Canada, Employee Communications |
| Descrizione fisica | 1 online resource |
| Soggetto topico |
Airlines - Canada
Airlines |
| Soggetto genere / forma | Periodicals. |
| Classificazione |
cci1icc
coll14 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996417503603316 |
| Montreal, : Air Canada, Employee Communications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Horizons
| Horizons |
| Pubbl/distr/stampa | Montreal, : Air Canada, Employee Communications |
| Descrizione fisica | 1 online resource |
| Soggetto topico |
Airlines - Canada
Airlines |
| Soggetto genere / forma | Periodicals. |
| Classificazione |
cci1icc
coll14 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910388581903321 |
| Montreal, : Air Canada, Employee Communications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Insights and research on the study of gender and intersectionality in international airline cultures / / edited by Albert J. Mills
| Insights and research on the study of gender and intersectionality in international airline cultures / / edited by Albert J. Mills |
| Pubbl/distr/stampa | Bingley : , : Emerald Publishing, , 2017 |
| Descrizione fisica | 1 online resource (555 pages) : illustrations |
| Disciplina | 331.4 |
| Soggetto topico |
Airlines
Transportation - Aviation - General Aerospace & air transport industries |
| ISBN |
1-78714-969-2
1-78714-545-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910794756303321 |
| Bingley : , : Emerald Publishing, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Insights and research on the study of gender and intersectionality in international airline cultures / / edited by Albert J. Mills
| Insights and research on the study of gender and intersectionality in international airline cultures / / edited by Albert J. Mills |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Bingley : , : Emerald Publishing, , 2017 |
| Descrizione fisica | 1 online resource (555 pages) : illustrations |
| Disciplina | 331.4 |
| Soggetto topico |
Airlines
Transportation - Aviation - General Aerospace & air transport industries |
| ISBN |
1-78714-969-2
1-78714-545-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover -- Insights and Research on the Study of Gender and Intersectionality in International Airline Cultures -- Copyright Page -- Contents -- List of Contributors -- About the Authors -- Section I: Introduction: The Gendering of Organizational Culture over Time -- Chapter 1 Introduction -- Organization, Gender, and Culture -- Section I: The Gendering of Organizational Culture over Time -- Section II: Mapping out Culture and Gendering over Time -- Section III: Researching the Past -- Section IV: Gendering over Time -- Section V: Towards Intersectionality in Time -- Section VI: Lessons Learned -- Chapter 2 Organization, Gender, and Culture -- Introduction -- Gender Neglect within Organizational Studies: Some Implications -- Organizational Culture and the Analysis of Gender: Strengths and Limitations -- The Materialist Alternative -- Feminist Materialism and Organizational Analysis -- Contradictions and Resistance -- Conclusion -- Section II: Mapping out Culture and Gendering Over Time -- Chapter 3 The Gendering of Organizational Culture: Social and Organizational Discourses in the Making of British Airways -- Introduction -- Organizational Culture over Time -- Junctures -- British Airways: The Making of a Gendered Subculture -- The Gendered Substructure of British Airways (1919-1924) -- Key Organizational Discourses -- Safety -- Service -- Social Discourses and Practices -- Sexuality -- Home -- Work -- The Militarization of Space -- Social Discourse and the Gendering of Airlines -- Chapter 4 Rules, Sensemaking, Formative Contexts, and Discourse in the Gendering of Organizational Culture -- Culture as a Metaphor for Understanding the Gendering of Organizations -- Organizational Rules as Cultural Framework -- Formal Rules -- Informal Rules -- Rules and Organizational Actors -- Rules as Organizational Culture.
Studying Organizational Cultures over Time -- Applying the Rules Approach to the Gendering of Organizational Culture -- Formal Rules and the Gendering of Organizational Culture -- Informal Rules and the Gendering of Organizational Culture -- Organizational Actors and Gendered Cultures -- Rules and Social Psychological Processes -- Foucault and Discourse -- Weick and Sensemaking -- Blackler and Organizations as Activity Systems -- Chapter 5 Studying the Gendering of Organizational Culture over Time: Concerns, Issues, and Strategies -- Introduction -- Organizational Culture over Time -- Feminism and the Re/writing of History -- Concerns, Issues, and Strategies -- History as Discourse -- Change versus Progress -- Focus on Gender -- Studying Gender in Context -- Cultural Traces -- Conclusion -- Chapter 6 Digging Archeology: Postpositivist Theory and Archival Research in Case Study Development -- Introduction -- Archival Research and Case Study Strategies -- Our Case Study on the Gendering of Airline Cultures over Time -- Archives and Archives -- Working with Archives -- Working with Archives -- Methods of Analysis -- Conclusion: Lessons for International Business Research -- Section III: Researching the Past -- Chapter 7 When Plausibility Fails: Toward a Critical Sensemaking Approach to Resistance -- Towards a Critical Sensemaking Approach -- Formative Contexts -- Organizational Rules -- Discourse -- Sensemaking -- Critical Sensemaking, Gender, and Resistance -- Gender and the Micropolitics of Resistance in the Canadian Airline Industry -- Air Canada -- Boys to Men -- Double Indemnity: From Florence Nightingale to Venus di Milo -- Analysis and Discussion -- Chapter 8 The Gendering of Air Canada: A Critical Hermeneutic Approach -- Critical Hermeneutics -- Hermeneutic Circle -- Methodological Approach -- Cultural Artifacts -- Key Texts of Analysis. Social-Historical Moment -- Contextual Aspect -- Key Events -- Intentional Aspect -- Referential Aspect -- Summary -- Formal Moment -- Conventional and Structural Aspects -- Denotation -- Connotation -- Myth -- Interpretation-Reinterpretation -- Information Content -- Interpretive Frame -- Discussion -- Summary -- Power and Social Relations -- Contributions to Scholarship -- Applied Implications -- Limitations and Future Research Directions -- Chapter 9 Men on Board: Actor-Network Theory, Feminism, and Gendering the Past -- Introduction -- Getting on Board: The Problem of Long-Term Change -- Feminism and ANT -- The Past as Actant -- Gender, "The Past," and ANT -- Air Canada: A Case in Point -- Primer on ANT -- History and Organizational Culture at Air Canada -- ANT and its Intersection with Feminism -- Conclusion -- Chapter 10 Performing the Past: ANTi-History, Gendered Spaces, and Feminist Practice -- Introduction -- Feminism, Gender, and ANTi-History -- Mapping Current Problematics in Feminism, Gender, and History -- ANTi-History and Feminist Thought: A Fruitful Kinship? -- Mapping ANTi-History in Conversation with Feminist Scholarship -- ANTi-History: A Methodological Outline -- Summary and Conclusions -- Section IV: Gendering Over Time -- Chapter 11 Strategy, Sexuality, and the Stratosphere: Airlines and the Gendering of Organizations -- Theoretical Framework -- Passenger Activity and Service Provision Strategies and the Recruitment of Flight Crews -- The Dawn of Commercial Aviation and the All-Male Flight Crew -- Emergent and Deliberate Strategies -- Symbolism and Strategy -- Passenger Service and the Female Flight Attendant: From In-Flight Nurse to Flighty Flight Attendant -- Emergent and Deliberate Strategies -- Symbolism and Changing Strategies -- The Professionalization of the Female Flight Attendant -- Symbolism and Strategy. Sexuality and Strategy: Reflections -- Chapter 12 Dueling Discourses: Desexualization versus Eroticism in the Corporate Framing of Female Sexuality in the British Airline Industry, 1945-1960 -- Introduction -- Theoretical Debates and Issues -- BOAC and BEA: Localized Sites of Sexuality -- The In-House Newsletter and the Rise of Female Employment -- Images of Sexuality -- The War Years -- Desexualization as an Organizational Discourse -- Staffing -- Uniformed Female Staff and the Corporate Image -- Conflicting Imagery -- Social Discourse and Desexualization -- Austerity -- Bureaucracy, Sexuality, and the Rise of the Welfare State -- Popular Culture and Images of Sexuality: A Night at the Movies -- Organizational Discourse and Desexualization -- Restructuring and Bureaucratization -- The Metaphors of Leadership -- Glamour and Moral Concern -- Eroticization as an Organizational Discourse -- Competition and Strategic Management -- The "Permissive Society" -- Eroticism and Organizational Discourse -- Desexualization as a Sexual Discourse -- Gender, Fashion, and Conformity -- From Personality to Body: Changing Corporate Images -- Concluding Remarks -- Chapter 13 Cockpits, Hangars, Boys, and Galleys: Corporate Masculinities and the Development of British Airways -- Understanding "Men" in Context-Exploring Multiple Masculinities -- Masculine Archetypes at British Airways -- The Pilot -- Changing Strategy and the Changing Corporate Image -- The Ground Engineer -- Recruitment Practices -- Corporate Image -- The Air Steward -- Airline Strategy -- Corporate Imaging -- The Characteristics of the Job -- Masculinity and Hegemonic Themes -- Imaging the Heterosexual Organization -- One of the Boys (1919-1939) -- Man the Warrior (1940-1945) -- The Desexualized Steward (1946-1950) -- The Period of Eroticization (1950-1975). Resistance and the Advent of the Gay Flight Attendant (1975-1990) -- Imaging the White British Organization -- Multiple Masculinities at Work -- Chapter 14 Flying in the Face of Reality: Gender Rules in Trans-Canada Air Lines and the British Overseas Airways Corporation, 1919-1947 -- Introduction -- Background to the Study -- Theoretical Framework -- Method of Study -- Comparing the Gendering of BOAC and TCA -- Masculine Hegemony and the Absence of Female Labor -- Isomorphic Mimicry and the Gendering of the Flight Attendant Role -- Revisioning Gender -- Formative Context, Gender, and the Cultures of Organizations -- Clerical Work -- Government Attitudes -- Organizational Culture -- Wartime Contingencies -- Concluding Discussion -- Chapter 15 Masculinity and the Making of Trans-Canada Air Lines, 1937-1940: A Feminist Poststructuralist Account -- Studying Organizational Culture over Time: From Theory to Method -- From Theory to Method -- Multiple Masculinities and the Early Years of Air Canada -- At This Juncture: TCA 1937-1941 -- The TCA Board and the Canadian Railwayman -- Commercial Aviation in the United States, 1918-1930 -- Canadian Aviation and Bush Piloting -- Women and Aviation in Canada -- Modifying the Gender Gestalt: TCA and the Employment of Women, 1938-1940 -- Summary and Conclusion -- Chapter 16 Duelling Discourses at Work: Upsetting the Gender Order -- Acker's Conceptualization of the Gendered Substructure -- The Study -- Pan Am in the 1950s -- Pan Am in the 1980s -- The Discourse of Competition -- Other Discursive Spaces -- A Closer Look at the Duelling Discourses -- Gendering Practices/Structures -- Gendering Cultures -- Gendering Interactions -- Internal Gender Constructions -- Creating and Conceptualizing Social Structures -- Discussion -- Summary -- Contributions to Scholarship -- Applied Implications. Limitations and Future Research Directions. |
| Record Nr. | UNINA-9910822290703321 |
| Bingley : , : Emerald Publishing, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Interim Report on Airline Customer Service Commitment [[electronic resource]]
| Interim Report on Airline Customer Service Commitment [[electronic resource]] |
| Pubbl/distr/stampa | Washington, DC : , : Office of Inspector General, U.S. Dept. of Transportation, , [2000] |
| Disciplina |
011.53
025.174 387.7 658.812 |
| Soggetto topico |
Air travel - United States
Customer services - United States Airlines Customer services Government publications |
| Soggetto non controllato | Electronic publications |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910691281903321 |
| Washington, DC : , : Office of Inspector General, U.S. Dept. of Transportation, , [2000] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
International aviation developments series [[electronic resource]]
| International aviation developments series [[electronic resource]] |
| Pubbl/distr/stampa | [Washington, D.C.], : Assistant Secretary for Aviation and International Affairs, [1990-200-?] |
| Soggetto topico |
Aeronautics, Commercial
Airlines |
| Formato | Materiale a stampa |
| Livello bibliografico | Collezione |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910691657103321 |
| [Washington, D.C.], : Assistant Secretary for Aviation and International Affairs, [1990-200-?] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Looking beyond the runway : airlines innovating with best practices while facing realities / / Nawal K. Taneja
| Looking beyond the runway : airlines innovating with best practices while facing realities / / Nawal K. Taneja |
| Autore | Taneja Nawal K. |
| Pubbl/distr/stampa | London : , : Routledge, , 2016 |
| Descrizione fisica | 1 online resource (354 p.) |
| Disciplina | 387.7068/4 |
| Soggetto topico |
Airlines
Airlines - Customer services Automobile industry and trade Aeronautics, Commercial Consumer satisfaction |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-351-92135-5
1-315-25020-9 1-282-57243-1 9786612572432 0-7546-9997-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; List of Figures; List of Tables; Preface; Foreword by William Ayer; Foreword by Jim Compton; Foreword by Enrique Cueto; Foreword by Hugh Dunleavy; Foreword by Peter Harbison; Foreword by Henry H. Harteveldt; Foreword by Pedro Heilbron; Foreword by James Hogan; Foreword by David V. Jones; Foreword by Bob Jordan; Foreword by Alan Joyce; Foreword by Wolfgang Kurth; Foreword by Andrew Lobbenberg; Foreword by Samer Majali; Foreword by Hussein Massoud; Foreword by Robert McGeorge; Foreword by Gary R. Scott; Foreword by Robert Solomon; Foreword by Andrew B. Steinberg
Foreword by Junku YuhAcknowledgements; 1 Outlining the Chaos, Evolving Strategies, and the New Normal; 2 Learning from Other Struggles: The Auto Industry; 3 Learning from Other Successes: The Customer Experience Industry; 4 Innovating around Airline Realities; 5 Firing on All Cylinders to Stay Ahead; 6 Viewing the Changing World Map; 7 Flying with Tailwinds against Headwinds; Index; About the Author |
| Record Nr. | UNINA-9910459522003321 |
Taneja Nawal K.
|
||
| London : , : Routledge, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
