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Biblioteca

MARC Lista (tabellare)
Marketing services and resources in information organizations / / Zhixian Yi
Marketing services and resources in information organizations / / Zhixian Yi
Autore Yi Zhixian
Pubbl/distr/stampa Cambridge, Massachusetts : , : Chandos Publishing, , 2018
Descrizione fisica 1 online resource (155 pages)
Disciplina 658.4038
Collana Chandos Information Professional Series
Soggetto topico Information technology - Management
ISBN 0-08-100814-7
0-08-100798-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910297400003321
Yi Zhixian  
Cambridge, Massachusetts : , : Chandos Publishing, , 2018
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Marketing Services and Resources in Information Organizations / Zhixian George Yi
Marketing Services and Resources in Information Organizations / Zhixian George Yi
Autore ZHIXIAN, George Yi
Pubbl/distr/stampa Cambridge (MA) : Chandos Publishing, 2017
Descrizione fisica XXII, 131 p. ; 23 cm
Disciplina 025.042
Collana Chandos information professional series
Soggetto topico World Wide Web
ISBN 978-0-08-1007938-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNISA-996236449703316
ZHIXIAN, George Yi  
Cambridge (MA) : Chandos Publishing, 2017
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
Marketing the 21st century library : the time is now / / Debra Lucas-Alfieri
Marketing the 21st century library : the time is now / / Debra Lucas-Alfieri
Autore Lucas-Alfieri Debra
Pubbl/distr/stampa Waltham, MA : , : Chandos Publishing, , [2015]
Descrizione fisica 1 online resource (xi, 105 pages) : illustrations (chiefly color)
Disciplina 021.7
Collana Chandos Information Professional Series
Soggetto topico Information services - Marketing
Libraries - Marketing
ISBN 1-84334-773-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. From the past to the future: library as place -- 3. Marketing plan research and assessment -- 4. Creating the marketing plan -- 5. Project control: managing marketing initiatives -- 6. Partnerships -- 7. Resources and services to promote -- 8. Using technology to market and promote -- 9. Marketing a profession: marketing the future.
Record Nr. UNINA-9910797276503321
Lucas-Alfieri Debra  
Waltham, MA : , : Chandos Publishing, , [2015]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Marketing the 21st century library : the time is now / / Debra Lucas-Alfieri
Marketing the 21st century library : the time is now / / Debra Lucas-Alfieri
Autore Lucas-Alfieri Debra
Pubbl/distr/stampa Waltham, MA : , : Chandos Publishing, , [2015]
Descrizione fisica 1 online resource (xi, 105 pages) : illustrations (chiefly color)
Disciplina 021.7
Collana Chandos Information Professional Series
Soggetto topico Information services - Marketing
Libraries - Marketing
ISBN 1-84334-773-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. From the past to the future: library as place -- 3. Marketing plan research and assessment -- 4. Creating the marketing plan -- 5. Project control: managing marketing initiatives -- 6. Partnerships -- 7. Resources and services to promote -- 8. Using technology to market and promote -- 9. Marketing a profession: marketing the future.
Record Nr. UNINA-9910816993103321
Lucas-Alfieri Debra  
Waltham, MA : , : Chandos Publishing, , [2015]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Maximizing electronic resources management in libraries : applying business process management / / Lenore A. England, Stephen D. Miller
Maximizing electronic resources management in libraries : applying business process management / / Lenore A. England, Stephen D. Miller
Autore England Lenore A.
Edizione [1st edition]
Pubbl/distr/stampa Waltham, MA : , : Chandos Publishing, , [2016]
Descrizione fisica 1 online resource (xi, 139 pages) : illustrations (some color)
Disciplina 025.04
Collana Chandos information professional series
Soggetto topico Digital libraries - Management
Electronic information resources - Management
ISBN 1-78063-428-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; Series Page; Maximizing Electronic Resources Management in Libraries; Copyright; DEDICATION; CONTENTS; LIST OF FIGURES; ABOUT THE AUTHORS; 1 - Introduction: Business Process Management (BPM) and Electronic Resources Management; 1.1 INTRODUCTION TO THE BOOK; 1.2 HOW WE DECIDED TO USE BUSINESS PROCESS MANAGEMENT; 1.3 PURPOSE OF THE BOOK; 1.4 FOCUS OF THE BOOK; 1.5 SUMMARY OF THE STRUCTURE OF THE TEXT AND THE APPLICATION OF BPM TO ERM; 2 - Elements of ERM from a BPM Point of View; 2.1 WHAT IS ELECTRONIC RESOURCES MANAGEMENT?-BASIC DEFINITIONS AND OVERVIEW; 2.2 ELEMENTS OF ERM
2.3 FUNCTIONS OF ERM2.3.1 Evaluation; 2.3.2 Acquisitions; 2.3.3 Operations; 2.4 IMPORTANCE OF ERM TO LIBRARIES; 2.5 ERM AS KNOWLEDGE WORK; 2.6 ERM AS SUPPORTING INFRASTRUCTURE IN LIBRARIES; 2.7 CONCLUSION; REFERENCES; 3 - Organization of ERM; 3.1 DISPARATE BUSINESS PROCESSES; 3.2 WHY IS ORGANIZATION IMPORTANT?; 3.3 ERM ORGANIZATIONAL STRUCTURE MAPPED TO WORKFLOWS; 3.4 SUMMARY; 4 - The History and Evolution of Business Process Management; 4.1 WHAT IS A "BUSINESS PROCESS"?; 4.2 HISTORY OF BPM; 4.2.1 Frederick W. Taylor and the Efficiency Movement; 4.2.2 Henry Ford and Mass Production
4.2.3 W. Edwards Deming, the Quality Movement, and Japanese Manufacturing4.2.4 Total Quality Management, Lean Production, and Six Sigma; 4.3 THE DEVELOPMENT OF BPM; 4.4 SUMMARY; REFERENCES; 5 - Application of BPM to ERM; 5.1 BUSINESS PROCESS MANAGEMENT APPLICATIONS IN LIBRARIES; 5.2 OVERVIEW OF BPM APPLICATIONS TO ELECTRONIC RESOURCES MANAGEMENT; 5.3 HOW BPM CAN HELP WITH ERM ORGANIZATION; 5.4 BPM CONCEPTS; 5.4.1 Six Sigma DMAIC Concept: DMAIC for ERM; 5.4.1.1 Six Sigma DMAIC; 5.4.1.2 DMAIC and ERM; 5.4.2 Checklist Manifesto for ERM Projects Using BPM Principles
5.4.2.1 Checklist Manifesto-Background5.4.2.2 Creating a Checklist; Plan and Develop; Draft; Test and Validate; 5.4.2.3 ERM Transition Processes and Checklists; 5.4.2.4 Organization of Checklists for July 1 Transition: LibGuides; 5.4.2.5 JIVE for Checklists; Why We Are Setting up JIVE-Advantages of Web 2.0 Technologies; 5.4.2.6 Findings: How Checklists Help the ERM Process Management; 5.5 CHANGE MANAGEMENT AND LEADERSHIP IN BPM/ERM; 5.5.1 Expanded ERM Using BPM Principles; 5.5.2 Value Chain Analysis that Crosses Organizational Boundaries; 5.5.3 Setting up a Consortium within a University
5.5.3.1 Proprietary Electronic Resource Acquisitions5.5.3.2 Open-Access Electronic Resource Acquisitions; 5.5.3.3 Consortia within University Business Processes-A Proposed Model; 5.5.3.4 Economies of Scale Analysis Not Previously Seen; 5.6 LEVERAGING EXPANDED KNOWLEDGE OF LICENSE AGREEMENT AND PROCUREMENT PROCEDURES; 5.7 CONCLUSIONS OF THE APPLICATION OF BPM TO ERM; REFERENCES; 6 - Systems Thinking, Process Mapping, and Implications for ERM; 6.1 SYSTEMS THINKING; 6.2 IMPLICATIONS OF SYSTEMS THINKING AND KNOWLEDGE WORK FOR ELECTRONIC RESOURCES MANAGEMENT AND BUSINESS PROCESS MANAGEMENT
6.2.1 Application of Knowledge to Progress ERM Workflows
Record Nr. UNINA-9910797824703321
England Lenore A.  
Waltham, MA : , : Chandos Publishing, , [2016]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Maximizing electronic resources management in libraries : applying business process management / / Lenore A. England, Stephen D. Miller
Maximizing electronic resources management in libraries : applying business process management / / Lenore A. England, Stephen D. Miller
Autore England Lenore A.
Edizione [1st edition]
Pubbl/distr/stampa Waltham, MA : , : Chandos Publishing, , [2016]
Descrizione fisica 1 online resource (xi, 139 pages) : illustrations (some color)
Disciplina 025.04
Collana Chandos information professional series
Soggetto topico Digital libraries - Management
Electronic information resources - Management
ISBN 1-78063-428-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; Series Page; Maximizing Electronic Resources Management in Libraries; Copyright; DEDICATION; CONTENTS; LIST OF FIGURES; ABOUT THE AUTHORS; 1 - Introduction: Business Process Management (BPM) and Electronic Resources Management; 1.1 INTRODUCTION TO THE BOOK; 1.2 HOW WE DECIDED TO USE BUSINESS PROCESS MANAGEMENT; 1.3 PURPOSE OF THE BOOK; 1.4 FOCUS OF THE BOOK; 1.5 SUMMARY OF THE STRUCTURE OF THE TEXT AND THE APPLICATION OF BPM TO ERM; 2 - Elements of ERM from a BPM Point of View; 2.1 WHAT IS ELECTRONIC RESOURCES MANAGEMENT?-BASIC DEFINITIONS AND OVERVIEW; 2.2 ELEMENTS OF ERM
2.3 FUNCTIONS OF ERM2.3.1 Evaluation; 2.3.2 Acquisitions; 2.3.3 Operations; 2.4 IMPORTANCE OF ERM TO LIBRARIES; 2.5 ERM AS KNOWLEDGE WORK; 2.6 ERM AS SUPPORTING INFRASTRUCTURE IN LIBRARIES; 2.7 CONCLUSION; REFERENCES; 3 - Organization of ERM; 3.1 DISPARATE BUSINESS PROCESSES; 3.2 WHY IS ORGANIZATION IMPORTANT?; 3.3 ERM ORGANIZATIONAL STRUCTURE MAPPED TO WORKFLOWS; 3.4 SUMMARY; 4 - The History and Evolution of Business Process Management; 4.1 WHAT IS A "BUSINESS PROCESS"?; 4.2 HISTORY OF BPM; 4.2.1 Frederick W. Taylor and the Efficiency Movement; 4.2.2 Henry Ford and Mass Production
4.2.3 W. Edwards Deming, the Quality Movement, and Japanese Manufacturing4.2.4 Total Quality Management, Lean Production, and Six Sigma; 4.3 THE DEVELOPMENT OF BPM; 4.4 SUMMARY; REFERENCES; 5 - Application of BPM to ERM; 5.1 BUSINESS PROCESS MANAGEMENT APPLICATIONS IN LIBRARIES; 5.2 OVERVIEW OF BPM APPLICATIONS TO ELECTRONIC RESOURCES MANAGEMENT; 5.3 HOW BPM CAN HELP WITH ERM ORGANIZATION; 5.4 BPM CONCEPTS; 5.4.1 Six Sigma DMAIC Concept: DMAIC for ERM; 5.4.1.1 Six Sigma DMAIC; 5.4.1.2 DMAIC and ERM; 5.4.2 Checklist Manifesto for ERM Projects Using BPM Principles
5.4.2.1 Checklist Manifesto-Background5.4.2.2 Creating a Checklist; Plan and Develop; Draft; Test and Validate; 5.4.2.3 ERM Transition Processes and Checklists; 5.4.2.4 Organization of Checklists for July 1 Transition: LibGuides; 5.4.2.5 JIVE for Checklists; Why We Are Setting up JIVE-Advantages of Web 2.0 Technologies; 5.4.2.6 Findings: How Checklists Help the ERM Process Management; 5.5 CHANGE MANAGEMENT AND LEADERSHIP IN BPM/ERM; 5.5.1 Expanded ERM Using BPM Principles; 5.5.2 Value Chain Analysis that Crosses Organizational Boundaries; 5.5.3 Setting up a Consortium within a University
5.5.3.1 Proprietary Electronic Resource Acquisitions5.5.3.2 Open-Access Electronic Resource Acquisitions; 5.5.3.3 Consortia within University Business Processes-A Proposed Model; 5.5.3.4 Economies of Scale Analysis Not Previously Seen; 5.6 LEVERAGING EXPANDED KNOWLEDGE OF LICENSE AGREEMENT AND PROCUREMENT PROCEDURES; 5.7 CONCLUSIONS OF THE APPLICATION OF BPM TO ERM; REFERENCES; 6 - Systems Thinking, Process Mapping, and Implications for ERM; 6.1 SYSTEMS THINKING; 6.2 IMPLICATIONS OF SYSTEMS THINKING AND KNOWLEDGE WORK FOR ELECTRONIC RESOURCES MANAGEMENT AND BUSINESS PROCESS MANAGEMENT
6.2.1 Application of Knowledge to Progress ERM Workflows
Record Nr. UNINA-9910811226003321
England Lenore A.  
Waltham, MA : , : Chandos Publishing, , [2016]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Media and information literacy : an integrated approach for the 21st Century / / Marcus Leaning
Media and information literacy : an integrated approach for the 21st Century / / Marcus Leaning
Autore Leaning Marcus
Pubbl/distr/stampa Cambridge, Massachusetts : , : Chandos Publishing, , 2017
Descrizione fisica 1 online resource (145 pages)
Disciplina 028.7071
Soggetto topico Information literacy
ISBN 0-08-100235-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910583061003321
Leaning Marcus  
Cambridge, Massachusetts : , : Chandos Publishing, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Meeting the needs of student users in academic libraries : reaching across the great divide / / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and three others]
Meeting the needs of student users in academic libraries : reaching across the great divide / / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and three others]
Autore Crump Michele J
Edizione [1st edition]
Pubbl/distr/stampa Oxford : , : Chandos Publishing, , 2012
Descrizione fisica 1 online resource (223 p.)
Disciplina 027.7
Altri autori (Persone) FreundLeiLani S
CarricoSteve
Collana Chandos information professional series
Soggetto topico Libraries and students
Soggetto genere / forma Electronic books.
ISBN 1-78063-323-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Meeting the Needs of Student Users in Academic Libraries: Reaching across the great divide; Copyright; Contents; List of figures and tables; Acknowledgements; About the authors and contributors; About the contributors; 1 The divide as we see it; Introduction; Book layout; Notes; References; 2 Services in the information commons; Introduction; Background; What works in the information commons environment; Reference services: the dinosaur in the commons?; Conclusion; References; Additional resources
3 A post-occupancy look at library building renovations: meeting the needs of the twenty-first century usersIntroduction; Literature review; Six library building profiles; Observations about the six profiles; Survey results; Conclusion; References; Additional resources; Appendix New Library Spaces: Post-Occupancy Survey; 4 Assess to cultivate your own library; Introduction; Surveys tracking trends and perceptions; Anthropological and ethnographic approaches to assessment; User experience in academic libraries; Conclusion; References; Additional resources
Appendix A: Library user surveyInformed Consent; Use From Outside Library; Does Not Access Library from Outside; Undergraduate and Graduate; Faculty and Staff; Visitors; Alumni; Residence; Thank you; Appendix B: Library staff survey; Informed Consent; Thank you; Index
Record Nr. UNINA-9910462059903321
Crump Michele J  
Oxford : , : Chandos Publishing, , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Meeting the needs of student users in academic libraries : reaching across the great divide / / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and three others]
Meeting the needs of student users in academic libraries : reaching across the great divide / / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and three others]
Autore Crump Michele J
Edizione [1st edition]
Pubbl/distr/stampa Oxford : , : Chandos Publishing, , 2012
Descrizione fisica 1 online resource (223 pages)
Disciplina 027.7
Altri autori (Persone) FreundLeiLani S
CarricoSteve
Collana Chandos information professional series
Soggetto topico Libraries and students
ISBN 1-78063-323-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Meeting the Needs of Student Users in Academic Libraries: Reaching across the great divide; Copyright; Contents; List of figures and tables; Acknowledgements; About the authors and contributors; About the contributors; 1 The divide as we see it; Introduction; Book layout; Notes; References; 2 Services in the information commons; Introduction; Background; What works in the information commons environment; Reference services: the dinosaur in the commons?; Conclusion; References; Additional resources
3 A post-occupancy look at library building renovations: meeting the needs of the twenty-first century usersIntroduction; Literature review; Six library building profiles; Observations about the six profiles; Survey results; Conclusion; References; Additional resources; Appendix New Library Spaces: Post-Occupancy Survey; 4 Assess to cultivate your own library; Introduction; Surveys tracking trends and perceptions; Anthropological and ethnographic approaches to assessment; User experience in academic libraries; Conclusion; References; Additional resources
Appendix A: Library user surveyInformed Consent; Use From Outside Library; Does Not Access Library from Outside; Undergraduate and Graduate; Faculty and Staff; Visitors; Alumni; Residence; Thank you; Appendix B: Library staff survey; Informed Consent; Thank you; Index
Record Nr. UNINA-9910785921903321
Crump Michele J  
Oxford : , : Chandos Publishing, , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Meeting the needs of student users in academic libraries : reaching across the great divide / / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and three others]
Meeting the needs of student users in academic libraries : reaching across the great divide / / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and three others]
Autore Crump Michele J
Edizione [1st edition]
Pubbl/distr/stampa Oxford : , : Chandos Publishing, , 2012
Descrizione fisica 1 online resource (223 pages)
Disciplina 027.7
Altri autori (Persone) FreundLeiLani S
CarricoSteve
Collana Chandos information professional series
Soggetto topico Libraries and students
ISBN 1-78063-323-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Meeting the Needs of Student Users in Academic Libraries: Reaching across the great divide; Copyright; Contents; List of figures and tables; Acknowledgements; About the authors and contributors; About the contributors; 1 The divide as we see it; Introduction; Book layout; Notes; References; 2 Services in the information commons; Introduction; Background; What works in the information commons environment; Reference services: the dinosaur in the commons?; Conclusion; References; Additional resources
3 A post-occupancy look at library building renovations: meeting the needs of the twenty-first century usersIntroduction; Literature review; Six library building profiles; Observations about the six profiles; Survey results; Conclusion; References; Additional resources; Appendix New Library Spaces: Post-Occupancy Survey; 4 Assess to cultivate your own library; Introduction; Surveys tracking trends and perceptions; Anthropological and ethnographic approaches to assessment; User experience in academic libraries; Conclusion; References; Additional resources
Appendix A: Library user surveyInformed Consent; Use From Outside Library; Does Not Access Library from Outside; Undergraduate and Graduate; Faculty and Staff; Visitors; Alumni; Residence; Thank you; Appendix B: Library staff survey; Informed Consent; Thank you; Index
Record Nr. UNINA-9910807812903321
Crump Michele J  
Oxford : , : Chandos Publishing, , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui