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Customer relationship management : the foundation of contemporary marketing strategy / / Robert J. Galka and Roger J. Baran
Customer relationship management : the foundation of contemporary marketing strategy / / Robert J. Galka and Roger J. Baran
Autore Galka Robert J.
Edizione [Second edition.]
Pubbl/distr/stampa New York ; ; London : , : Routledge, , 2017
Descrizione fisica 1 online resource (607 pages) : illustrations
Disciplina 658.8/02
Altri autori (Persone) BaranRoger J <1945-> (Roger Joseph)
Soggetto topico Customer relations - Management
ISBN 1-315-68783-6
1-317-41933-2
1-317-41932-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto CRM theory and development -- Introduction to customer relationship management -- The history and development of CRM -- Relationship marketing and CRM -- Organization and CRM -- Data management and technology -- CRM and data management -- Technology and data platforms -- Database and customer data development -- Marketing strategy -- Business-to-business CRM -- Understanding the customer-company profit chain : satisfaction, loyalty, retention, and profits -- The CRM strategy cycle : acquisition, retention, and win-back -- Privacy and ethics considerations -- CRM evaluation -- CRM program measurement and tools -- CRM new horizons -- Social networking and CRM -- CRM trends, challenges, and opportunities.
Altri titoli varianti CRM
Record Nr. UNINA-9910155144803321
Galka Robert J.  
New York ; ; London : , : Routledge, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Data mining techniques [[electronic resource] ] : for marketing, sales, and customer relationship management / / Michael J.A. Berry, Gordon S. Linoff
Data mining techniques [[electronic resource] ] : for marketing, sales, and customer relationship management / / Michael J.A. Berry, Gordon S. Linoff
Autore Berry Michael J. A
Edizione [2nd ed.]
Pubbl/distr/stampa Indianapolis, Ind., : Wiley Pub., c2004
Descrizione fisica 1 online resource (671 p.)
Disciplina 658.8/02
Altri autori (Persone) LinoffGordon
Soggetto topico Data mining
Marketing - Data processing
Business - Data processing
Soggetto genere / forma Electronic books.
ISBN 1-280-35280-9
9786610352807
0-7645-6907-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work.
Record Nr. UNINA-9910456427203321
Berry Michael J. A  
Indianapolis, Ind., : Wiley Pub., c2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Data mining techniques [[electronic resource] ] : for marketing, sales, and customer relationship management / / Michael J.A. Berry, Gordon S. Linoff
Data mining techniques [[electronic resource] ] : for marketing, sales, and customer relationship management / / Michael J.A. Berry, Gordon S. Linoff
Autore Berry Michael J. A
Edizione [2nd ed.]
Pubbl/distr/stampa Indianapolis, Ind., : Wiley Pub., c2004
Descrizione fisica 1 online resource (671 p.)
Disciplina 658.8/02
Altri autori (Persone) LinoffGordon
Soggetto topico Data mining
Marketing - Data processing
Business - Data processing
ISBN 1-280-35280-9
9786610352807
0-7645-6907-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work.
Record Nr. UNINA-9910780454403321
Berry Michael J. A  
Indianapolis, Ind., : Wiley Pub., c2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Data mining techniques [[electronic resource] ] : for marketing, sales, and customer relationship management / / Michael J.A. Berry, Gordon S. Linoff
Data mining techniques [[electronic resource] ] : for marketing, sales, and customer relationship management / / Michael J.A. Berry, Gordon S. Linoff
Autore Berry Michael J. A
Edizione [2nd ed.]
Pubbl/distr/stampa Indianapolis, Ind., : Wiley Pub., c2004
Descrizione fisica 1 online resource (671 p.)
Disciplina 658.8/02
Altri autori (Persone) LinoffGordon
Soggetto topico Data mining
Marketing - Data processing
Business - Data processing
ISBN 1-280-35280-9
9786610352807
0-7645-6907-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work.
Record Nr. UNINA-9910810592903321
Berry Michael J. A  
Indianapolis, Ind., : Wiley Pub., c2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Data Warehousing [[electronic resource] ] : OLAP and Data Mining / / S. Nagabhushana
Data Warehousing [[electronic resource] ] : OLAP and Data Mining / / S. Nagabhushana
Autore Nagabhushana S
Pubbl/distr/stampa New Delhi, : New Age International (P) Ltd., Publishers, c2006
Descrizione fisica 1 online resource (351 p.)
Disciplina 658.8/02
Soggetto topico Data warehousing
Data mining
OLAP technology
Soggetto genere / forma Electronic books.
ISBN 1-282-12891-4
9786612128912
81-224-2705-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto v. 1. Data warehousing implementation and OLAP: pt. 1. Introduction ; pt. 2. People ; pt. 3. Process ; pt. 4. Technology ; pt. 5. Maintenance, evolution and trends ; pt. 6. On-line analytical processing -- v. 2. Data mining.
Record Nr. UNINA-9910454694503321
Nagabhushana S  
New Delhi, : New Age International (P) Ltd., Publishers, c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Data Warehousing [[electronic resource] ] : OLAP and Data Mining / / S. Nagabhushana
Data Warehousing [[electronic resource] ] : OLAP and Data Mining / / S. Nagabhushana
Autore Nagabhushana S
Pubbl/distr/stampa New Delhi, : New Age International (P) Ltd., Publishers, c2006
Descrizione fisica 1 online resource (351 p.)
Disciplina 658.8/02
Soggetto topico Data warehousing
Data mining
OLAP technology
ISBN 1-282-12891-4
9786612128912
81-224-2705-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto v. 1. Data warehousing implementation and OLAP: pt. 1. Introduction ; pt. 2. People ; pt. 3. Process ; pt. 4. Technology ; pt. 5. Maintenance, evolution and trends ; pt. 6. On-line analytical processing -- v. 2. Data mining.
Record Nr. UNINA-9910777979303321
Nagabhushana S  
New Delhi, : New Age International (P) Ltd., Publishers, c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Data Warehousing [[electronic resource] ] : OLAP and Data Mining / / S. Nagabhushana
Data Warehousing [[electronic resource] ] : OLAP and Data Mining / / S. Nagabhushana
Autore Nagabhushana S
Pubbl/distr/stampa New Delhi, : New Age International (P) Ltd., Publishers, c2006
Descrizione fisica 1 online resource (351 p.)
Disciplina 658.8/02
Soggetto topico Data warehousing
Data mining
OLAP technology
ISBN 1-282-12891-4
9786612128912
81-224-2705-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto v. 1. Data warehousing implementation and OLAP: pt. 1. Introduction ; pt. 2. People ; pt. 3. Process ; pt. 4. Technology ; pt. 5. Maintenance, evolution and trends ; pt. 6. On-line analytical processing -- v. 2. Data mining.
Record Nr. UNINA-9910806898903321
Nagabhushana S  
New Delhi, : New Age International (P) Ltd., Publishers, c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Fundamentals of public relations and marketing communications in Canada / / William Wray Carney & Leah-Ann Lymer, editors
Fundamentals of public relations and marketing communications in Canada / / William Wray Carney & Leah-Ann Lymer, editors
Pubbl/distr/stampa Edmonton, Canada : , : Pica Pica Press, , 2015
Descrizione fisica 1 online resource (537 pages)
Disciplina 658.8/02
Soggetto topico Communication in marketing - Canada
Public relations - Canada
Soggetto genere / forma Electronic books.
ISBN 1-77212-062-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910466301503321
Edmonton, Canada : , : Pica Pica Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Fundamentals of public relations and marketing communications in Canada / / William Wray Carney & Leah-Ann Lymer, editors
Fundamentals of public relations and marketing communications in Canada / / William Wray Carney & Leah-Ann Lymer, editors
Pubbl/distr/stampa Edmonton, Canada : , : Pica Pica Press, , 2015
Descrizione fisica 1 online resource (537 pages)
Disciplina 658.8/02
Soggetto topico Communication in marketing - Canada
Public relations - Canada
Soggetto non controllato Communication
Postsecondary Education
Public Relations
ISBN 1-77212-062-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910792858803321
Edmonton, Canada : , : Pica Pica Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Fundamentals of public relations and marketing communications in Canada / / William Wray Carney & Leah-Ann Lymer, editors
Fundamentals of public relations and marketing communications in Canada / / William Wray Carney & Leah-Ann Lymer, editors
Pubbl/distr/stampa Edmonton, Canada : , : Pica Pica Press, , 2015
Descrizione fisica 1 online resource (537 pages)
Disciplina 658.8/02
Soggetto topico Communication in marketing - Canada
Public relations - Canada
Soggetto non controllato Communication
Postsecondary Education
Public Relations
ISBN 1-77212-062-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910814046703321
Edmonton, Canada : , : Pica Pica Press, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui