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The persona lifecycle : keeping people in mind throughout product design / / John Pruitt, Tamara Adlin
| The persona lifecycle : keeping people in mind throughout product design / / John Pruitt, Tamara Adlin |
| Autore | Pruitt John |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Amsterdam ; ; Boston, : Elsevier, : Morgan Kaufmann Publishers, an imprint of Elsevier, c2006 |
| Descrizione fisica | 1 online resource (741 p.) |
| Disciplina |
658.5/03
658.503 |
| Altri autori (Persone) | AdlinTamara |
| Collana | Interactive Technologies |
| Soggetto topico |
Product management
New products Research, Industrial |
| ISBN |
1-280-64148-7
9786610641482 0-08-045573-5 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; ENTHUSIASTIC ENDORSEMENTS FROM BOTH FOUNDERS OF THE NIELSEN NORMAN GROUP!; THE MORGAN KAUFMANN SERIES IN INTERACTIVE TECHNOLOGIES; Title page; Copyright; front matter; DEDICATION; CONTENTS; ACKNOWLEDGMENTS; FOREWORD; body; 1 THE NEXT FRONTIER FOR USER-CENTERED DESIGN; YOU ARE ALREADY A PROFESSIONAL IMAGINER; THIS BOOK IS ABOUT BUILDING PRODUCTS FOR PEOPLE; WHY DO WE NEED PERSONAS?; PERSONAS HELP MAKE USER-CENTERED DESIGN POSSIBLE; USER REPRESENTATIONS ARE NOT NEW AND WE CAN LEARN A LOT FROM THE PAST; THE NEXT FRONTIER FOR PERSONAS
SOUNDS GREAT! LET'S USE PERSONAS! ...IT'S EASIER SAID THAN DONETHIS BOOK IS DESIGNED TO FILL IN THE GAPS; SUMMARY; 2 OVERVIEW OF THE PERSONA LIFECYCLE; THE PHASES OF THE PERSONA LIFECYCLE; THE PERSONA LIFECYCLE IS DESIGNED TO ENHANCE, NOT REPLACE,YOUR EXISTING PROCESSES; PUTTING IT ALL TOGETHER:THE PERSONA LIFECYCLE IN ACTION; SUMMARY; 3 PERSONA FAMILY PLANNING; SETTING THE SCENE: WHAT'S GOING ON IN YOUR ORGANIZATION NOW IF YOU'RE NOT USING PERSONAS?; WHAT IS FAMILY PLANNING FOR PERSONAS?; BUILDING A CORE TEAM; RESEARCHING YOUR OWN ORGANIZATION (ORGANIZATIONAL INTROSPECTION) CREATE AN ACTION PLANDECIDE WHEN AND HOW TO INVOLVE CONSULTANTS; IDENTIFY DATA SOURCES AND COLLECT DATA; PLAN AND EXECUTE YOUR OWN Y USER RESEARCH; CONDUCT FIELD STUDIES TO GATHER QUALITATIVE DATA; COLLECT DATA THROUGH SECONDARY SOURCES; TRACK AND MANAGE DATA SOURCES AS YOU COLLECT THEM; SUMMARY; 4 PERSONA CONCEPTION AND GESTATION; SETTING THE SCENE: WHAT'S GOING ON IN YOUR ORGANIZATION NOW?; WHAT IS CONCEPTION AND GESTATION FOR PERSONAS?; PERSONA CONCEPTION: STEPS 1, 2, AND 3; PERSONA GESTATION:STEPS 4, 5, AND 6; HOW TO KNOW YOU ARE READY FOR BIRTH AND MATURATION; SUMMARY 5 PERSONA BIRTH AND MATURATIONSETTING THE SCENE-WHAT'S GOING ON IN YOUR ORGANIZATION NOW?; WHAT IS BIRTH AND MATURATION FOR PERSONAS?; STEP 1: PREPARE FOR BIRTH AND BEYOND; STEP 2: BIRTH; STEP 3: MATURATION; PERSONA ARTIFACTS (THE WHAT AND HOW OF COMMUNICATING YOUR PERSONAS); IF YOU ARE A CONSULTANT; SUMMARY; 6 PERSONA ADULTHOOD; SETTING THE SCENE-WHAT'S GOING ON IN YOUR ORGANIZATION NOW?; WHAT IS ADULTHOOD FOR PERSONAS?; PLAN, DESIGN, EVALUATE, RELEASE: HOW TO USE PERSONAS DURING THE STAGES OF PRODUCT DEVELOPMENT; STAGE 1: USE PERSONAS TO PLAN YOUR PRODUCT STAGE 2: USE PERSONAS TO EXPLORE DESIGN SOLUTIONSSTAGE 3: USE PERSONAS TO EVALUATE YOUR SOLUTIONS; STAGE 4: USE PERSONAS TO SUPPORT THE RELEASE OF YOUR PRODUCT; TRANSITIONING INTO LIFETIME ACHIEVEMENT, REUSE, AND RETIREMENT; SUMMARY; 7 PERSONA LIFETIME ACHIEVEMENT, REUSE, AND RETIREMENT; SETTING THE SCENE: WHAT'S GOING ON IN YOUR ORGANIZATION NOW?; WHAT IS LIFETIME ACHIEVEMENT, REUSE, AND RETIREMENT FOR PERSONAS?; LIFETIME ACHIEVEMENT: MEASURE THE RETURN ON INVESTMENT (ROI) OF YOUR PERSONA EFFORT; REUSE AND RETIREMENT: DECIDE HOW TO MANAGE THE TRANSITION TO THE NEXT PROJECT; SUMMARY 8 USERS, ROLES, AND PERSONAS |
| Record Nr. | UNINA-9910827385503321 |
Pruitt John
|
||
| Amsterdam ; ; Boston, : Elsevier, : Morgan Kaufmann Publishers, an imprint of Elsevier, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Single point of failure [[electronic resource] ] : the ten essential of supply chain risk management / / Gary S. Lynch
| Single point of failure [[electronic resource] ] : the ten essential of supply chain risk management / / Gary S. Lynch |
| Autore | Lynch Gary S (Gary Scott), <1958-> |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, 2009, c2010 |
| Descrizione fisica | 1 online resource (317 p.) |
| Disciplina |
658.5/03
658.7 |
| Soggetto topico |
Business logistics
Risk management |
| ISBN |
0-470-57046-6
1-119-19835-6 1-282-31963-9 9786612319631 0-470-57044-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Single Point of Failure: The Ten Essential Laws of Supply Chain Risk Management; Contents; About the Author; Preface; Acknowledgments; Introduction: Getting to the Truth; Chapter 1: The Laws of the Laws; Laws of the Laws; Risk Management Defined; Law of the Laws #1: Everyone, without Exception, Is Part of a Supply Chain; Law of the Laws #2: No Risk Strategy Is a Substitute for Bad Decisions and a Lack of Risk Consciousness; Law of the Laws #3: It's All in the Details; Law of the Laws #4: People Always Operate from Self-Interest; Indirect and Secondary Impacts; What Can You Conclude?
Chapter 2: Law #1: If You Don't Manage and Lead Change, You Have to Surrender to ItThe Risk Wake-Up Call-Planned Change, Unplanned Consequences; We Can't Change the Past, but . . . Can We Change the Future?; Can You See the Icebergs Ahead?; Chapter 3: Law #2: The Paradigm Should Destroy the Parasite; The Paradigm in Action; Why Does the Organization Need to Identify a Supply Chain Risk Paradigm?; Beware! The Paradigm Can Shift without Notice; If the Shoe Fits; Chapter 4: Law #3: Manage Your Business DNA in a Petri Dish of Evolving Risk; Expanding the Risk Awareness Universe Know Your Business-Know Your SurroundingsThe Keys to Your Risk Kingdom; Your Operation's Complete Footprint; Your Action Plan; Chapter 5: Law #4: In Supply Chain Risk Management, Demand Trumps Supply; Everyone's Customer; Building Your Demand-Based Strategy; Market and Client Factors to Consider; Chapter 6: Law #5: Never Set Up Your Suppliers for Failure; Supply Chain Risk Management Program; Sourcing Strategies That Create More Risk, Not Less; Trust but Verify; Chapter 7: Law #6: Managing Production Risk Is a Dirty Job; Going Global with the Production of Risk; A New Collaborative Effort Why Is Production So Critical?Part Two of the Double Whammy: Labor; Chapter 8: Law #7: The Logistics Risk Management Rule: Managing the Parts Does Not Equal Managing the Whole; What Is Logistics Risk?; Cargo and Warehouse Theft; The Piracy Risk; What's at Risk?; Single Points of Failure and Aggregate Risk; Supply Chains Don't Survive on Product Flows Alone; Information Flows Are Essential; In the End It's All about the Priorities and Economics; Chapter 9: Law #8: Mitigation: If Supply Chain Risk Management Isn't Part of the Solution, It Will Become the Problem; Now What Do I Do? Enter the Risk Intelligent Supply ChainEconomic Change-A Catalyst for Redefining Resiliency Management; What Is Risk Mitigation?; Chapter 10: Law #9: Financing; Insurance and Its Role in Supply Chain Risk Management; Background on Insurance in the Supply Chain Risk Area; Current Insurance Solutions and Their Limitations; Introducing Supply Chain Insurance: Approach and Challenges; Corporate Customer Benefits Arising from Supply Chain Insurance; Conclusions; What Does the Future Hold?; A View from the Insurer's Side; Chapter 11: Law #10: Manage the Risk as You Manage Your Own Questioning Old Assumptions |
| Record Nr. | UNINA-9910139535603321 |
|
Lynch Gary S (Gary Scott), <1958->
|
||
| Hoboken, NJ, : Wiley, 2009, c2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Single point of failure [[electronic resource] ] : the ten essential of supply chain risk management / / Gary S. Lynch
| Single point of failure [[electronic resource] ] : the ten essential of supply chain risk management / / Gary S. Lynch |
| Autore | Lynch Gary S (Gary Scott), <1958-> |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, 2009, c2010 |
| Descrizione fisica | 1 online resource (317 p.) |
| Disciplina |
658.5/03
658.7 |
| Soggetto topico |
Business logistics
Risk management |
| ISBN |
0-470-57046-6
1-119-19835-6 1-282-31963-9 9786612319631 0-470-57044-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Single Point of Failure: The Ten Essential Laws of Supply Chain Risk Management; Contents; About the Author; Preface; Acknowledgments; Introduction: Getting to the Truth; Chapter 1: The Laws of the Laws; Laws of the Laws; Risk Management Defined; Law of the Laws #1: Everyone, without Exception, Is Part of a Supply Chain; Law of the Laws #2: No Risk Strategy Is a Substitute for Bad Decisions and a Lack of Risk Consciousness; Law of the Laws #3: It's All in the Details; Law of the Laws #4: People Always Operate from Self-Interest; Indirect and Secondary Impacts; What Can You Conclude?
Chapter 2: Law #1: If You Don't Manage and Lead Change, You Have to Surrender to ItThe Risk Wake-Up Call-Planned Change, Unplanned Consequences; We Can't Change the Past, but . . . Can We Change the Future?; Can You See the Icebergs Ahead?; Chapter 3: Law #2: The Paradigm Should Destroy the Parasite; The Paradigm in Action; Why Does the Organization Need to Identify a Supply Chain Risk Paradigm?; Beware! The Paradigm Can Shift without Notice; If the Shoe Fits; Chapter 4: Law #3: Manage Your Business DNA in a Petri Dish of Evolving Risk; Expanding the Risk Awareness Universe Know Your Business-Know Your SurroundingsThe Keys to Your Risk Kingdom; Your Operation's Complete Footprint; Your Action Plan; Chapter 5: Law #4: In Supply Chain Risk Management, Demand Trumps Supply; Everyone's Customer; Building Your Demand-Based Strategy; Market and Client Factors to Consider; Chapter 6: Law #5: Never Set Up Your Suppliers for Failure; Supply Chain Risk Management Program; Sourcing Strategies That Create More Risk, Not Less; Trust but Verify; Chapter 7: Law #6: Managing Production Risk Is a Dirty Job; Going Global with the Production of Risk; A New Collaborative Effort Why Is Production So Critical?Part Two of the Double Whammy: Labor; Chapter 8: Law #7: The Logistics Risk Management Rule: Managing the Parts Does Not Equal Managing the Whole; What Is Logistics Risk?; Cargo and Warehouse Theft; The Piracy Risk; What's at Risk?; Single Points of Failure and Aggregate Risk; Supply Chains Don't Survive on Product Flows Alone; Information Flows Are Essential; In the End It's All about the Priorities and Economics; Chapter 9: Law #8: Mitigation: If Supply Chain Risk Management Isn't Part of the Solution, It Will Become the Problem; Now What Do I Do? Enter the Risk Intelligent Supply ChainEconomic Change-A Catalyst for Redefining Resiliency Management; What Is Risk Mitigation?; Chapter 10: Law #9: Financing; Insurance and Its Role in Supply Chain Risk Management; Background on Insurance in the Supply Chain Risk Area; Current Insurance Solutions and Their Limitations; Introducing Supply Chain Insurance: Approach and Challenges; Corporate Customer Benefits Arising from Supply Chain Insurance; Conclusions; What Does the Future Hold?; A View from the Insurer's Side; Chapter 11: Law #10: Manage the Risk as You Manage Your Own Questioning Old Assumptions |
| Record Nr. | UNINA-9910830600403321 |
|
Lynch Gary S (Gary Scott), <1958->
|
||
| Hoboken, NJ, : Wiley, 2009, c2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Single point of failure [[electronic resource] ] : the ten essential of supply chain risk management / / Gary S. Lynch
| Single point of failure [[electronic resource] ] : the ten essential of supply chain risk management / / Gary S. Lynch |
| Autore | Lynch Gary S (Gary Scott), <1958-> |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, 2009, c2010 |
| Descrizione fisica | 1 online resource (317 p.) |
| Disciplina |
658.5/03
658.7 |
| Soggetto topico |
Business logistics
Risk management |
| ISBN |
0-470-57046-6
1-119-19835-6 1-282-31963-9 9786612319631 0-470-57044-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Single Point of Failure: The Ten Essential Laws of Supply Chain Risk Management; Contents; About the Author; Preface; Acknowledgments; Introduction: Getting to the Truth; Chapter 1: The Laws of the Laws; Laws of the Laws; Risk Management Defined; Law of the Laws #1: Everyone, without Exception, Is Part of a Supply Chain; Law of the Laws #2: No Risk Strategy Is a Substitute for Bad Decisions and a Lack of Risk Consciousness; Law of the Laws #3: It's All in the Details; Law of the Laws #4: People Always Operate from Self-Interest; Indirect and Secondary Impacts; What Can You Conclude?
Chapter 2: Law #1: If You Don't Manage and Lead Change, You Have to Surrender to ItThe Risk Wake-Up Call-Planned Change, Unplanned Consequences; We Can't Change the Past, but . . . Can We Change the Future?; Can You See the Icebergs Ahead?; Chapter 3: Law #2: The Paradigm Should Destroy the Parasite; The Paradigm in Action; Why Does the Organization Need to Identify a Supply Chain Risk Paradigm?; Beware! The Paradigm Can Shift without Notice; If the Shoe Fits; Chapter 4: Law #3: Manage Your Business DNA in a Petri Dish of Evolving Risk; Expanding the Risk Awareness Universe Know Your Business-Know Your SurroundingsThe Keys to Your Risk Kingdom; Your Operation's Complete Footprint; Your Action Plan; Chapter 5: Law #4: In Supply Chain Risk Management, Demand Trumps Supply; Everyone's Customer; Building Your Demand-Based Strategy; Market and Client Factors to Consider; Chapter 6: Law #5: Never Set Up Your Suppliers for Failure; Supply Chain Risk Management Program; Sourcing Strategies That Create More Risk, Not Less; Trust but Verify; Chapter 7: Law #6: Managing Production Risk Is a Dirty Job; Going Global with the Production of Risk; A New Collaborative Effort Why Is Production So Critical?Part Two of the Double Whammy: Labor; Chapter 8: Law #7: The Logistics Risk Management Rule: Managing the Parts Does Not Equal Managing the Whole; What Is Logistics Risk?; Cargo and Warehouse Theft; The Piracy Risk; What's at Risk?; Single Points of Failure and Aggregate Risk; Supply Chains Don't Survive on Product Flows Alone; Information Flows Are Essential; In the End It's All about the Priorities and Economics; Chapter 9: Law #8: Mitigation: If Supply Chain Risk Management Isn't Part of the Solution, It Will Become the Problem; Now What Do I Do? Enter the Risk Intelligent Supply ChainEconomic Change-A Catalyst for Redefining Resiliency Management; What Is Risk Mitigation?; Chapter 10: Law #9: Financing; Insurance and Its Role in Supply Chain Risk Management; Background on Insurance in the Supply Chain Risk Area; Current Insurance Solutions and Their Limitations; Introducing Supply Chain Insurance: Approach and Challenges; Corporate Customer Benefits Arising from Supply Chain Insurance; Conclusions; What Does the Future Hold?; A View from the Insurer's Side; Chapter 11: Law #10: Manage the Risk as You Manage Your Own Questioning Old Assumptions |
| Record Nr. | UNINA-9910840814003321 |
|
Lynch Gary S (Gary Scott), <1958->
|
||
| Hoboken, NJ, : Wiley, 2009, c2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
