Leveraging the impact of 360-degree feedback [[electronic resource] /] / John Fleenor, Sylvester Taylor, Craig Chappelow |
Autore | Fleenor John W |
Edizione | [1st ed.] |
Pubbl/distr/stampa | San Francisco, : Pfeiffer, c2008 |
Descrizione fisica | 1 online resource (129 p.) |
Disciplina | 658.3/125 |
Altri autori (Persone) |
TaylorSylvester
ChappelowCraig |
Collana | Pfeiffer essential resources for training and HR professionals |
Soggetto topico |
360-degree feedback (Rating of employees)
Employees - Rating of Organizational effectiveness Leadership |
ISBN |
1-281-28484-X
9786611284848 0-470-26261-3 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Leveraging the Impact of 360-Degree Feedback; Contents; Acknowledgments; Introduction; Chapter 1: The Purpose and Uses of 360-Degree Feedback; THE QUALITIES OF 360-DEGREE FEEDBACK; HOW THE CCL 360-DEGREE FEEDBACK PROCESS WORKS; WHY 360-DEGREE FEEDBACK IS NEEDED; THE IMPORTANCE OF MULTIPLE PERSPECTIVES; THE ROLE OF 360-DEGREE FEEDBACK IN THE LEADERSHIP DEVELOPMENT PROCESS; ADMINISTRATIVE VERSUS DEVELOPMENTAL USE OF 360-DEGREE FEEDBACK; IMPLICATIONS; Chapter 2: Implementing a 360-Degree Feedback Process; SETTING GOALS FOR 360-DEGREE FEEDBACK INITIATIVES; ASSESS ORGANIZATIONAL READINESS
DESIGNING THE PROCESSSELECTING OR DESIGNING A 360-DEGREE FEEDBACK INSTRUMENT; STANDARDIZED OR CUSTOMIZED INSTRUMENTS; PREPARING THE PEOPLE INVOLVED; ADMINISTERING THE ASSESSMENT AND PROCESSING THE RESULTS; Chapter 3: Delivering Feedback; FACILITATING A GROUP FEEDBACK SESSION; FACILITATING A ONE-ON-ONE FEEDBACK SESSION; COMBINING FEEDBACK SESSION TYPES; LEVERAGING GROUP REPORTS; Chapter 4: Ensuring 360-Degree Feedback Success; ORGANIZATIONAL SUPPORT; GETTING AND USING THE BOSS'S SUPPORT; DEVELOPMENT PLANS; FOLLOW-UP; EVALUATING THE PROCESS Chapter 5: Current Issues and Future Directions for 360-Degree FeedbackRE-ADMINISTERING ASSESSMENTS; CREATING NORMS; AGREEMENT BETWEEN SELF-RATINGS AND THE RATINGS OF OTHERS; THE FUTURE OF 360-DEGREE FEEDBACK; IMPLICATIONS AND APPLICATIONS; Appendix A: Sample Presentation for Orientation Session; Appendix B: Glossary of 360-Degree Feedback Terms; References; Recommended Resources; Index; About the Authors; Additional Rescources |
Record Nr. | UNINA-9910785089003321 |
Fleenor John W | ||
San Francisco, : Pfeiffer, c2008 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Leveraging the impact of 360-degree feedback [[electronic resource] /] / John Fleenor, Sylvester Taylor, Craig Chappelow |
Autore | Fleenor John W |
Edizione | [1st ed.] |
Pubbl/distr/stampa | San Francisco, : Pfeiffer, c2008 |
Descrizione fisica | 1 online resource (129 p.) |
Disciplina | 658.3/125 |
Altri autori (Persone) |
TaylorSylvester
ChappelowCraig |
Collana | Pfeiffer essential resources for training and HR professionals |
Soggetto topico |
360-degree feedback (Rating of employees)
Employees - Rating of Organizational effectiveness Leadership |
ISBN |
1-281-28484-X
9786611284848 0-470-26261-3 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Leveraging the Impact of 360-Degree Feedback; Contents; Acknowledgments; Introduction; Chapter 1: The Purpose and Uses of 360-Degree Feedback; THE QUALITIES OF 360-DEGREE FEEDBACK; HOW THE CCL 360-DEGREE FEEDBACK PROCESS WORKS; WHY 360-DEGREE FEEDBACK IS NEEDED; THE IMPORTANCE OF MULTIPLE PERSPECTIVES; THE ROLE OF 360-DEGREE FEEDBACK IN THE LEADERSHIP DEVELOPMENT PROCESS; ADMINISTRATIVE VERSUS DEVELOPMENTAL USE OF 360-DEGREE FEEDBACK; IMPLICATIONS; Chapter 2: Implementing a 360-Degree Feedback Process; SETTING GOALS FOR 360-DEGREE FEEDBACK INITIATIVES; ASSESS ORGANIZATIONAL READINESS
DESIGNING THE PROCESSSELECTING OR DESIGNING A 360-DEGREE FEEDBACK INSTRUMENT; STANDARDIZED OR CUSTOMIZED INSTRUMENTS; PREPARING THE PEOPLE INVOLVED; ADMINISTERING THE ASSESSMENT AND PROCESSING THE RESULTS; Chapter 3: Delivering Feedback; FACILITATING A GROUP FEEDBACK SESSION; FACILITATING A ONE-ON-ONE FEEDBACK SESSION; COMBINING FEEDBACK SESSION TYPES; LEVERAGING GROUP REPORTS; Chapter 4: Ensuring 360-Degree Feedback Success; ORGANIZATIONAL SUPPORT; GETTING AND USING THE BOSS'S SUPPORT; DEVELOPMENT PLANS; FOLLOW-UP; EVALUATING THE PROCESS Chapter 5: Current Issues and Future Directions for 360-Degree FeedbackRE-ADMINISTERING ASSESSMENTS; CREATING NORMS; AGREEMENT BETWEEN SELF-RATINGS AND THE RATINGS OF OTHERS; THE FUTURE OF 360-DEGREE FEEDBACK; IMPLICATIONS AND APPLICATIONS; Appendix A: Sample Presentation for Orientation Session; Appendix B: Glossary of 360-Degree Feedback Terms; References; Recommended Resources; Index; About the Authors; Additional Rescources |
Record Nr. | UNINA-9910809515803321 |
Fleenor John W | ||
San Francisco, : Pfeiffer, c2008 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
New directions in assessing performance potential of individuals and groups : workshop summary / / Robert Pool, rapporteur ; Committee on Measuring Human Capabilities: Performance Potential of Individuals and Collectives ; Board on Behavioral, Cognitive, and Sensory Sciences ; Division of Behavioral and Social Sciences and Education ; National Research Council of the National Academies |
Pubbl/distr/stampa | Washington, District of Columbia : , : National Academies Press, , [2013] |
Descrizione fisica | 1 online resource (135 p.) |
Disciplina | 658.3/125 |
Soggetto topico |
Personnel management - United States
Labor productivity - United States Employees - Rating of - United States |
Soggetto genere / forma | Electronic books. |
ISBN | 0-309-29045-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Overview -- New constructs for assesing individuals -- Emerging understandings of group-related characteristics -- New approaches and capabilities in assesment -- Ethical issues related to personnel assesment and selection -- A way forward. |
Record Nr. | UNINA-9910464807403321 |
Washington, District of Columbia : , : National Academies Press, , [2013] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
New directions in assessing performance potential of individuals and groups : workshop summary / / Robert Pool, rapporteur ; Committee on Measuring Human Capabilities: Performance Potential of Individuals and Collectives ; Board on Behavioral, Cognitive, and Sensory Sciences ; Division of Behavioral and Social Sciences and Education ; National Research Council of the National Academies |
Pubbl/distr/stampa | Washington, District of Columbia : , : National Academies Press, , [2013] |
Descrizione fisica | 1 online resource (135 p.) |
Disciplina | 658.3/125 |
Soggetto topico |
Personnel management - United States
Labor productivity - United States Employees - Rating of - United States |
ISBN |
0-309-29047-3
0-309-29045-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Overview -- New constructs for assessing individuals -- Emerging understandings of group-related characteristics -- New approaches and capabilities in assessment -- Ethical issues related to personnel assessment and selection -- A way forward. |
Record Nr. | UNINA-9910789228903321 |
Washington, District of Columbia : , : National Academies Press, , [2013] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
New directions in assessing performance potential of individuals and groups : workshop summary / / Robert Pool, rapporteur ; Committee on Measuring Human Capabilities: Performance Potential of Individuals and Collectives ; Board on Behavioral, Cognitive, and Sensory Sciences ; Division of Behavioral and Social Sciences and Education ; National Research Council of the National Academies |
Pubbl/distr/stampa | Washington, District of Columbia : , : National Academies Press, , [2013] |
Descrizione fisica | 1 online resource (135 p.) |
Disciplina | 658.3/125 |
Soggetto topico |
Personnel management - United States
Labor productivity - United States Employees - Rating of - United States |
ISBN |
0-309-29047-3
0-309-29045-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Overview -- New constructs for assessing individuals -- Emerging understandings of group-related characteristics -- New approaches and capabilities in assessment -- Ethical issues related to personnel assessment and selection -- A way forward. |
Record Nr. | UNINA-9910808480303321 |
Washington, District of Columbia : , : National Academies Press, , [2013] | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Painless Performance Conversations [[electronic resource] ] : A Practical Approach to Critical Day-to-Day Workplace Discussions |
Autore | Green Marnie E |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, : Wiley, 2013 |
Descrizione fisica | 1 online resource (226 p.) |
Disciplina |
658
658.3/125 658.3125 |
Soggetto topico |
Communication in personnel management
Employees -- Rating of Communication in personnel management - Rating of Employees Commerce Business & Economics Marketing & Sales |
Soggetto genere / forma | Electronic books. |
ISBN |
1-118-63170-6
1-299-44927-1 1-118-63159-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Painless Performance Conversations: A Practical Approach to Critical Day-to-Day Workplace Discussions; Contents; Preface; Acknowledgments; Chapter 1 Be a Catalyst: Fostering Painless Performance Conversations; The Primary Tool of Catalyst Managers; Employees Want Meaningful Conversations; Painless Performance Conversations Defined; Subjects of Painless Performance Conversations; Avoiding Performance Conversations; Painless Performance Conversations and Painless Performance Evaluations; What's Ahead?; Conversation Checkpoints; From the Field; Next Up
Chapter 2 Have the Guts: Tackling Performance Conversations Head OnYou're an Avoider If . . .; Embrace It; The Potentially Long Road; Deciding to Take the Road; Pet Peeve Formula; Creating a Clone or a Valued Contributor; Conversation Checkpoints; From the Field; Next Up; Chapter 3 Form Clear Expectations: Making Your List; Clear Expectations; Sources of Expectations; Determining Your Personal Expectations; Creating Your List; Collaborating with Employees on Your List; Setting Expectations When You Are in a Temporary Assignment; When Expectations Change; Conversation Checkpoints From the FieldNext Up; Chapter 4 Share Your Expectations: Conveying a Picture of Success; Opportunities to Talk about Expectations; Tips for Making the Most of Expectation-Setting Opportunities; The Sound of an Informal Expectation-Setting Opportunity; Leading a Formal Conversation about Performance Expectations; The Sound of a Formal Expectation-Setting Conversation; Keeping the Conversation Going; Conversation Checkpoints; From the Field; Next Up; Chapter 5 Lead with Behavior: Separating Actions from Attitudes; Behavior versus Attitude; Naming Attitudes and Behaviors; Evidence of Behavior What You Observe versus What You AssumeFocusing on Attitude Can Lead to Discrimination; Conversation Checkpoints; From the Field; Next Up; Chapter 6 Eliminate Judgment: Focusing on Performance Evidence; It's Up to You; Judgment versus Evidence; Focus on the Gap; What Creates Performance Gaps?; Closing the Gaps; Giving Better Feedback; Conversation Checkpoints; From the Field; Next Up; Chapter 7 Inquire with Purpose: Using Curiosity to Expand Possibilities; Making Space in the Conversation; Respond in Question Marks; Ask, Ask, Ask; What to Ask; The Power of Questions; Five Whys Tell Me about ItGuidelines for Powerful Questions; Putting It All Together; Conversation Checkpoints; From the Field; Next Up; Chapter 8 Be Clear: Creating a Culture of Ownership; Moving Beyond Accountability; An Alternative to Accountability; An Alternative Approach: Ownership; Establishing a Culture of Ownership; Tips for Engaging Employees' Hearts and Minds; Creating the Hook; Delegating Back; Conversation Checkpoints; From the Field; Chapter 9 Show Confidence: Conducting the Conversation; Location, Location, Location; A Development State of Mind Three Essential Elements of a Painless Performance Conversation |
Record Nr. | UNINA-9910452809803321 |
Green Marnie E | ||
Hoboken, : Wiley, 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Painless Performance Conversations [[electronic resource] ] : A Practical Approach to Critical Day-to-Day Workplace Discussions |
Autore | Green Marnie E |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, : Wiley, 2013 |
Descrizione fisica | 1 online resource (226 p.) |
Disciplina |
658
658.3/125 658.3125 |
Soggetto topico |
Communication in personnel management
Employees -- Rating of Communication in personnel management - Rating of Employees Commerce Business & Economics Marketing & Sales |
ISBN |
1-118-63170-6
1-299-44927-1 1-118-63159-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Painless Performance Conversations: A Practical Approach to Critical Day-to-Day Workplace Discussions; Contents; Preface; Acknowledgments; Chapter 1 Be a Catalyst: Fostering Painless Performance Conversations; The Primary Tool of Catalyst Managers; Employees Want Meaningful Conversations; Painless Performance Conversations Defined; Subjects of Painless Performance Conversations; Avoiding Performance Conversations; Painless Performance Conversations and Painless Performance Evaluations; What's Ahead?; Conversation Checkpoints; From the Field; Next Up
Chapter 2 Have the Guts: Tackling Performance Conversations Head OnYou're an Avoider If . . .; Embrace It; The Potentially Long Road; Deciding to Take the Road; Pet Peeve Formula; Creating a Clone or a Valued Contributor; Conversation Checkpoints; From the Field; Next Up; Chapter 3 Form Clear Expectations: Making Your List; Clear Expectations; Sources of Expectations; Determining Your Personal Expectations; Creating Your List; Collaborating with Employees on Your List; Setting Expectations When You Are in a Temporary Assignment; When Expectations Change; Conversation Checkpoints From the FieldNext Up; Chapter 4 Share Your Expectations: Conveying a Picture of Success; Opportunities to Talk about Expectations; Tips for Making the Most of Expectation-Setting Opportunities; The Sound of an Informal Expectation-Setting Opportunity; Leading a Formal Conversation about Performance Expectations; The Sound of a Formal Expectation-Setting Conversation; Keeping the Conversation Going; Conversation Checkpoints; From the Field; Next Up; Chapter 5 Lead with Behavior: Separating Actions from Attitudes; Behavior versus Attitude; Naming Attitudes and Behaviors; Evidence of Behavior What You Observe versus What You AssumeFocusing on Attitude Can Lead to Discrimination; Conversation Checkpoints; From the Field; Next Up; Chapter 6 Eliminate Judgment: Focusing on Performance Evidence; It's Up to You; Judgment versus Evidence; Focus on the Gap; What Creates Performance Gaps?; Closing the Gaps; Giving Better Feedback; Conversation Checkpoints; From the Field; Next Up; Chapter 7 Inquire with Purpose: Using Curiosity to Expand Possibilities; Making Space in the Conversation; Respond in Question Marks; Ask, Ask, Ask; What to Ask; The Power of Questions; Five Whys Tell Me about ItGuidelines for Powerful Questions; Putting It All Together; Conversation Checkpoints; From the Field; Next Up; Chapter 8 Be Clear: Creating a Culture of Ownership; Moving Beyond Accountability; An Alternative to Accountability; An Alternative Approach: Ownership; Establishing a Culture of Ownership; Tips for Engaging Employees' Hearts and Minds; Creating the Hook; Delegating Back; Conversation Checkpoints; From the Field; Chapter 9 Show Confidence: Conducting the Conversation; Location, Location, Location; A Development State of Mind Three Essential Elements of a Painless Performance Conversation |
Record Nr. | UNINA-9910779574003321 |
Green Marnie E | ||
Hoboken, : Wiley, 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Painless Performance Conversations [[electronic resource] ] : A Practical Approach to Critical Day-to-Day Workplace Discussions |
Autore | Green Marnie E |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, : Wiley, 2013 |
Descrizione fisica | 1 online resource (226 p.) |
Disciplina |
658
658.3/125 658.3125 |
Soggetto topico |
Communication in personnel management
Employees -- Rating of Communication in personnel management - Rating of Employees Commerce Business & Economics Marketing & Sales |
ISBN |
1-118-63170-6
1-299-44927-1 1-118-63159-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Painless Performance Conversations: A Practical Approach to Critical Day-to-Day Workplace Discussions; Contents; Preface; Acknowledgments; Chapter 1 Be a Catalyst: Fostering Painless Performance Conversations; The Primary Tool of Catalyst Managers; Employees Want Meaningful Conversations; Painless Performance Conversations Defined; Subjects of Painless Performance Conversations; Avoiding Performance Conversations; Painless Performance Conversations and Painless Performance Evaluations; What's Ahead?; Conversation Checkpoints; From the Field; Next Up
Chapter 2 Have the Guts: Tackling Performance Conversations Head OnYou're an Avoider If . . .; Embrace It; The Potentially Long Road; Deciding to Take the Road; Pet Peeve Formula; Creating a Clone or a Valued Contributor; Conversation Checkpoints; From the Field; Next Up; Chapter 3 Form Clear Expectations: Making Your List; Clear Expectations; Sources of Expectations; Determining Your Personal Expectations; Creating Your List; Collaborating with Employees on Your List; Setting Expectations When You Are in a Temporary Assignment; When Expectations Change; Conversation Checkpoints From the FieldNext Up; Chapter 4 Share Your Expectations: Conveying a Picture of Success; Opportunities to Talk about Expectations; Tips for Making the Most of Expectation-Setting Opportunities; The Sound of an Informal Expectation-Setting Opportunity; Leading a Formal Conversation about Performance Expectations; The Sound of a Formal Expectation-Setting Conversation; Keeping the Conversation Going; Conversation Checkpoints; From the Field; Next Up; Chapter 5 Lead with Behavior: Separating Actions from Attitudes; Behavior versus Attitude; Naming Attitudes and Behaviors; Evidence of Behavior What You Observe versus What You AssumeFocusing on Attitude Can Lead to Discrimination; Conversation Checkpoints; From the Field; Next Up; Chapter 6 Eliminate Judgment: Focusing on Performance Evidence; It's Up to You; Judgment versus Evidence; Focus on the Gap; What Creates Performance Gaps?; Closing the Gaps; Giving Better Feedback; Conversation Checkpoints; From the Field; Next Up; Chapter 7 Inquire with Purpose: Using Curiosity to Expand Possibilities; Making Space in the Conversation; Respond in Question Marks; Ask, Ask, Ask; What to Ask; The Power of Questions; Five Whys Tell Me about ItGuidelines for Powerful Questions; Putting It All Together; Conversation Checkpoints; From the Field; Next Up; Chapter 8 Be Clear: Creating a Culture of Ownership; Moving Beyond Accountability; An Alternative to Accountability; An Alternative Approach: Ownership; Establishing a Culture of Ownership; Tips for Engaging Employees' Hearts and Minds; Creating the Hook; Delegating Back; Conversation Checkpoints; From the Field; Chapter 9 Show Confidence: Conducting the Conversation; Location, Location, Location; A Development State of Mind Three Essential Elements of a Painless Performance Conversation |
Record Nr. | UNINA-9910814547903321 |
Green Marnie E | ||
Hoboken, : Wiley, 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Pay for performance [[electronic resource] ] : evaluating performance appraisal and merit pay / / George T. Milkovich and Alexandra K. Wigdor, editors, with Renae F.Broderick and Anne S. Mavor ; Committee on Performance Appraisal for Merit Pay, Commission on Behavioral and Social Sciences and Education, National Research Council |
Pubbl/distr/stampa | Washington, D.C., : National Academy Press, 1991 |
Descrizione fisica | 1 online resource (220 p.) |
Disciplina | 658.3/125 |
Altri autori (Persone) |
MilkovichGeorge T
WigdorAlexandra K |
Soggetto topico |
Compensation management - United States
Merit pay - United States Employees - Rating of - United States |
Soggetto genere / forma | Electronic books. |
ISBN |
1-280-21174-1
9786610211746 0-309-57212-6 0-585-02167-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910454876303321 |
Washington, D.C., : National Academy Press, 1991 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Pay for performance : evaluating performance appraisal and merit pay / / George T. Milkovich and Alexandra K. Wigdor, editors, with Renae F. Broderick and Anne S. Mavor ; Committee on Performance Appraisal for Merit Pay, Commission on Behavioral and Social Sciences and Education, National Research Council |
Pubbl/distr/stampa | Washington, D.C. : , : National Academy Press, , 1991 |
Descrizione fisica | 1 online resource (viii, 210 pages) |
Disciplina | 658.3/125 |
Altri autori (Persone) |
MilkovichGeorge T
WigdorAlexandra K |
Soggetto topico |
Compensation management - United States
Merit pay - United States Employees - Rating of - United States |
ISBN |
1-280-21174-1
9786610211746 0-309-57212-6 0-585-02167-8 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1 Front Matter; 2 Executive Summary; 3 1 Introduction; 4 2 The History of Civil Service Reform; 5 3 The Nature of the Evidence; 6 4 Performance Appraisal: Definition, Measurement, and Application; 7 5 Pay for Performance: Perspectives and Research; 8 6 Private-Sector Practice and Perspectives; 9 7 The Importance of Context; 10 8 Findings and Conclusions; 11 References; 12 Appendix A: Survey Descriptions; 13 Appendix B: Biographical Sketches; 14 Index |
Record Nr. | UNINA-9910778875903321 |
Washington, D.C. : , : National Academy Press, , 1991 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|