Erfolgreiche Führung von Shared Services [[electronic resource] /] / herausgegeben von Thomas M. Fischer, Marcell Vollmer |
Edizione | [1st ed. 2017.] |
Pubbl/distr/stampa | Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer Gabler, , 2017 |
Descrizione fisica | 1 online resource (XXI, 181 S. 75 Abb.) |
Disciplina | 658 |
Collana | ZfbF-Sonderheft |
Soggetto topico |
Management
Industrial management Management information systems Globalization Markets Innovation/Technology Management Business Process Management Emerging Markets/Globalization |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto |
Grundlagen und konstituierende Merkmale -- Relevanz, Ziele und Entwicklungsstand -- Konstitutive Entscheidungen zur Vorbereitung der SSC-Implementierung -- Wichtige Erfolgsfaktoren im Wertschöpfungssystem von SSC -- Prozessstandardisierung -- Messung der Dienstleistungsqualität in Shared Services -- Kundenzufriedenheitsmessung in Shared Services -- Performance-Controlling und Geschäftsentwicklung in der SSO -- Performance-Controlling in der SSO -- SSC als Geschäftsmodell und Ansatzpunkte zur Geschäftsmodellinnovation. |
Record Nr. | UNINA-9910484735503321 |
Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer Gabler, , 2017 | ||
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Lo trovi qui: Univ. Federico II | ||
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How to Get Things Right [[electronic resource] ] : A Guide to Finding and Fixing Service Delivery Problems / / by Beatriz Muñoz-Seca |
Autore | Muñoz-Seca Beatriz |
Edizione | [1st ed. 2019.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2019 |
Descrizione fisica | 1 online resource (205 pages) : illustrations |
Disciplina | 658 |
Collana | IESE Business Collection |
Soggetto topico |
Business
Production management Service industries Management Industrial management Knowledge management Tourism Popular Science in Business and Management Operations Management Services Innovation/Technology Management Knowledge Management Tourism Management |
ISBN | 3-030-14088-1 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. The Operations Puzzle -- 2. No Hire, No Fire -- 3. Unlock Capacity to Tackle Higher Value-added Tasks -- 4. The Contribution Margin and Tribes -- 5. What Shall we Do with the Pop-ups: On-the-spot Innovations Can Create Unforseen Problems -- 6. The Five-star Constellation and Knowledge Pills -- 7. Problem-solving Tracks and Service Modules -- 8. Altogether Now: We Need Everybody's Effort Implementing the '9 Questions' Tool -- 9. Concluding Thoughts. . |
Record Nr. | UNINA-9910337811603321 |
Muñoz-Seca Beatriz
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Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2019 | ||
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Lo trovi qui: Univ. Federico II | ||
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How to Make Things Happen [[electronic resource] ] : A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy / / by Beatriz Muñoz-Seca |
Autore | Muñoz-Seca Beatriz |
Edizione | [1st ed. 2017.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2017 |
Descrizione fisica | 1 online resource (376 pages) |
Disciplina | 658 |
Soggetto topico |
Production management
Management Industrial management Operations Management Innovation/Technology Management |
ISBN | 3-319-54786-0 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Chapter1 A scenario and the fascinating world of operations -- Chapter2 Basic ideas behind SPDM -- Chapter3 the mission, essence and flame red -- Chapter4 You have to walk the streets -- Chapter5 Cost-cutting does not lead to efficiency -- Chapter6 The main thing is not knowing what you know -- Chapter7 We work with brainpower, not manpower -- Chapter 8 Industrialization of service in order to unlock brainpower capacity -- Chapter9 Converting blocking factors into value-adding elements -- Chapter10 Making ideas happen -- Chapter11 One thousand $1,000 improvements -- Chapter12 Quality is a chorus girl cast as a prima donna -- Chapter13 Have you looked to see what is in your refrigerator yet -- Chapter14 Happy people are more productive -- Chapter15 The hallmark of mediocre managers is hiring people worse than they are -- Chapter16 Asking the right question at the right time.-. |
Record Nr. | UNINA-9910254918303321 |
Muñoz-Seca Beatriz
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Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2017 | ||
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Lo trovi qui: Univ. Federico II | ||
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Innovation in Sustainable Management and Entrepreneurship [[electronic resource] ] : 2019 International Symposium in Management (SIM2019) / / edited by Gabriela Prostean, Juan José Lavios Villahoz, Laura Brancu, Gyula Bakacsi |
Edizione | [1st ed. 2020.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 |
Descrizione fisica | 1 online resource (714 pages) |
Disciplina | 658 |
Collana | Springer Proceedings in Business and Economics |
Soggetto topico |
Industrial management—Environmental aspects
Management Industrial management Entrepreneurship Business logistics Sustainability Management Innovation/Technology Management Supply Chain Management Direcció d'empreses Gestió Emprenedoria |
Soggetto genere / forma |
Congressos
Llibres electrònics |
ISBN | 3-030-44711-1 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Aspects of cyber security in higher education institutions -- Alerts in emergency situations using mobile technology, scientometric visualization analysis -- How to approach ethics in intelligent decision support systems -- Security and privacy implementation framework as a result of the digitalization process for organizations in different industries -- The impact of using digital technology in measuring the marketing performance -- Correlation “Sustainability - Functions – Competitiveness” for Products in Society 5.0 -- Trust at work and entrepreneurial intentions among employed persons in organizations in Serbia -- Self-efficacy and entrepreneurial intention among business students in Romania -- Equal Opportunities in Entrepreneurship in Romania`s West Region -- Ups and Downs of Fast-Growing Firms in Russia. |
Record Nr. | UNINA-9910483178003321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 | ||
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Lo trovi qui: Univ. Federico II | ||
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Innovation Policies in the European News Media Industry [[electronic resource] ] : A Comparative Study / / edited by Hans van Kranenburg |
Edizione | [1st ed. 2017.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017 |
Descrizione fisica | 1 online resource (XIII, 240 p. 11 illus., 3 illus. in color.) |
Disciplina | 658 |
Collana | Media Business and Innovation |
Soggetto topico |
Industrial management
Economic policy Management Printing Publishers and publishing Mass media Law Media Management R & D/Technology Policy Innovation/Technology Management Printing and Publishing IT Law, Media Law, Intellectual Property |
ISBN | 3-319-45204-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Foreword -- 1 Introduction -- 2 Market Structure and Innovation Policies in Austria -- 3 Market Structure and Innovation Policies in Belgium -- 4 Market Structure and Innovation Policies in Denmark -- 5 Market Structure and Innovation Policies in Finland -- 6 Market Structure and Innovation Policies in France -- 7 Market Structure and Innovation Policies in Germany -- 8 Market Structure and Innovation Policies in Greece -- 9 Market Structure and Innovation Policies in Italy -- 10 Market Structure and Innovation Policies in Luxembourg -- 11 Market Structure and Innovation Policies in the Netherlands -- 12 Market Structure and Innovation Policies in Norway -- 13 Market Structure and Innovation Policies in Portugal -- 14 Market Structure and Innovation Policies in Spain -- 15 Market Structure and Innovation Policies in Sweden -- 16 Market Structure and Innovation Policies in Switzerland -- 17 Market Structure and Innovation Policies in United Kingdom -- 18 Summary and Best Practices -- Appendix. |
Record Nr. | UNINA-9910164983603321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2017 | ||
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Lo trovi qui: Univ. Federico II | ||
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Innovative Business Development—A Global Perspective : 25th International Economic Conference of Sibiu (IECS 2018) / / edited by Ramona Orăștean, Claudia Ogrean, Silvia Cristina Mărginean |
Edizione | [1st ed. 2018.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018 |
Descrizione fisica | 1 online resource (443 pages) |
Disciplina | 658 |
Collana | Springer Proceedings in Business and Economics |
Soggetto topico |
Economic policy
Economic growth Management Industrial management Globalization Markets R & D/Technology Policy Economic Growth Innovation/Technology Management Emerging Markets/Globalization |
ISBN | 3-030-01878-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | New Globalization or Quite the Opposite -- Future Research Directions on Web-Based Educational Systems -- Evaluation of Banking Digitization Policy of Romanian Commercial Banks -- Transatlantic Trade Wars: The United States and The European Union in Endless Confrontation -- Coordinates of the Relationship between Taxation and Competitiveness in the European Union -- IT Solutions for Business Process Management -- Corporate Diplomacy as a Management Decision -- Corporate Income Tax Versus Tax on Turnover. Analysis on BET Index Companies -- Essence and Estimation of Economic System Sustainability -- Analysis of Energy Security Provision in the European Countries. |
Record Nr. | UNINA-9910299633503321 |
Cham : , : Springer International Publishing : , : Imprint : Springer, , 2018 | ||
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Lo trovi qui: Univ. Federico II | ||
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Integrated Management Systems [[electronic resource] /] / by Marek Bugdol, Piotr Jedynak |
Autore | Bugdol Marek |
Edizione | [1st ed. 2015.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015 |
Descrizione fisica | 1 online resource (199 p.) |
Disciplina |
650
658 |
Soggetto topico |
Engineering economics
Engineering economy Management Industrial management Engineering Economics, Organization, Logistics, Marketing Innovation/Technology Management |
ISBN | 3-319-10028-9 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Management and integration -- The main conditions of integration’s success -- Integration approach in modern management concepts -- Integration of standardized management systems -- Integration in different organizational situations. |
Record Nr. | UNINA-9910299856603321 |
Bugdol Marek
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Cham : , : Springer International Publishing : , : Imprint : Springer, , 2015 | ||
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Lo trovi qui: Univ. Federico II | ||
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IT-Betrieb [[electronic resource] ] : Management und Betrieb der IT in Unternehmen / / von Bernd Pfitzinger, Thomas Jestädt |
Autore | Pfitzinger Bernd |
Edizione | [1st ed. 2016.] |
Pubbl/distr/stampa | Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer Vieweg, , 2016 |
Descrizione fisica | 1 online resource (XXVI, 646 S. 60 Abb. in Farbe.) |
Disciplina | 658 |
Collana | Xpert.press |
Soggetto topico |
Management information systems
Computer science Service industries Software engineering Management Industrial management Management of Computing and Information Systems Services Software Engineering Innovation/Technology Management |
ISBN | 3-642-45193-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | ger |
Nota di contenuto | Einleitung -- Teil 1- Einführung: IT-Betrieb - was bewirkt er und was sind seine Aufgaben? -- Der sichtbare Wertbeitrag des IT-Betriebs -- Was ist die Aufgabe des Regelbetriebes und woran wird er gemessen? -- Teil 2 - Verschiedene Sichten des IT-Betriebs -- Die Organisationssicht -- Die Rollen- und Dokumentationssicht -- Der Regelbetrieb: Die Personalsicht -- Die Blaupause für den Betrieb: Das Bild des IT-Betriebs und seiner Zulieferer -- Teil 3 - Der IT-Betrieb in Bewegung: Was wird wann getan? -- Die tägliche Arbeit des It-Betriebs: Was muss gemacht werden, selbst wenn es keine Änderungen an den Services gibt? -- Der Übergang vom Projekt in den Regelbetrieb - Änderungen an den Services -- Änderungen am Regelbetrieb: Produktionskosten senken und Innovationen ermöglichen -- Der tatsächliche Wertbeitrag des IT-Beitriebs: Produkt- und Service-Innovationen aus dem IT-Betrieb -- Anhänge -- Hilfsmittel -- Literatur -- Index. |
Record Nr. | UNINA-9910481966103321 |
Pfitzinger Bernd
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Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer Vieweg, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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Lateral Management [[electronic resource] ] : A New Approach to Strategic Transformation in the Digital Era / / by Roland Geschwill, Martina Nieswandt |
Autore | Geschwill Roland |
Edizione | [1st ed. 2020.] |
Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 |
Descrizione fisica | 1 online resource (211 pages) |
Disciplina | 658 |
Collana | Future of Business and Finance |
Soggetto topico |
Leadership
Information technology Business—Data processing Organization Planning Management Industrial management Business Strategy/Leadership IT in Business Innovation/Technology Management |
ISBN | 3-030-46496-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Prologue: Mail-order companies without catalogues, orchestras without conductors, self-determined footballers and five colours -- Creative Destruction – the Digital Revolution and its Consequences -- A brief history of the management ideas of the 20th century -- Cracks in the world view of classical management -- A Brief History of Successful Lateral Organizations -- Lateral Management in the 21st Century -- Epilogue. |
Record Nr. | UNINA-9910407719903321 |
Geschwill Roland
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Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 | ||
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Lo trovi qui: Univ. Federico II | ||
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Management 4.0 [[electronic resource] ] : Cases and Methods for the 4th Industrial Revolution / / by James R. Reagan, Madhusudan Singh |
Autore | Reagan James R |
Edizione | [1st ed. 2020.] |
Pubbl/distr/stampa | Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 |
Descrizione fisica | 1 online resource (176 pages) |
Disciplina | 658 |
Collana | Blockchain Technologies |
Soggetto topico |
Sociophysics
Econophysics Management Industrial management Statistics Computer engineering Internet of things Embedded computer systems Robotics Automation Data-driven Science, Modeling and Theory Building Innovation/Technology Management Statistics for Business, Management, Economics, Finance, Insurance Cyber-physical systems, IoT Robotics and Automation |
ISBN | 981-15-6751-4 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Agricluture revolution -- 2. Automotive evolution -- 3. Consumer revolution -- 4. Energy revolution -- 5. Environment revolution -- 6. Finanace technology -- 7. Manufacturing revolution -- 8. Media & entertainment revolution -- 9. Medical revolution -- 10. Retail revolution. |
Record Nr. | UNINA-9910427690003321 |
Reagan James R
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Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 | ||
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Lo trovi qui: Univ. Federico II | ||
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