Pubbl/distr/stampa	Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter Oldenbourg, , 2016
Descrizione fisica	1 online resource (350 p.)
Disciplina	384.068
Soggetto topico	Telecommunication - Management
Soggetto genere / forma	Electronic books.
ISBN	3-11-043212-9 3-11-043204-8
Classificazione	QP 361
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	ger
Nota di contenuto	Frontmatter -- Inhalt -- Herausforderungen und Benefits der Kommunikationssteuerung in der digitalen Gesellschaft – eine Einführung -- Kommunikationssteuerung nach dem Stakeholder-Kompass – Wertschöpfung durch Wirkungsmanagement -- Kommunikations-Controlling in der digitalen Praxis -- Die Integration des Kommunikationsmanagements in den Strategieprozess von Unternehmen -- Strategische Aufgaben des Kommunikationsmanagements in der digitalen Gesellschaft -- Kommunikationssteuerung in Zeiten der Postmoderne -- Step by Step – Der Weg zur zielorientierten Kommunikationssteuerung der Siemens AG -- Im Zusammenspiel liegt die Stärke -- Unternehmenskommunikation stakeholdergerecht organisieren – Weiterentwicklung von Strukturen und Prozessen der Kommunikationsfunktion -- Need for speed – Warum Unternehmenskommunikation kampagnenfähig sein muss -- Interne Kommunikation als Innovationstreiber -- Die Rolle der internen Kommunikation bei der Weiterentwicklung einer dialoggesteuerten Unternehmenskultur -- Interne Kommunikation in der Kaskade – Regeln und Formate -- Die Rolle der Unternehmenskommunikation als Business Partner -- Kapitäne steuern – Lenkungsstrukturen in der Vorstandskommunikation -- Drehmoment entfalten – Strategie als Instrument der Selbsttransformation einer Zentralfunktion -- Veränderte Anforderungen und Qualifikationsprofile für Kommunikatoren in der digitalen Gesellschaft -- Agenda Setting oder Agenda Sharing? -- Unternehmenskommunikation als Treiber der Digitalisierung -- Ressourcen der Unternehmenskommunikation systematisch auf die Strategie ausrichten -- Steuerung und Bewertung des Maßnahmen-Mixes: Von der Relevanzanalyse bis zur Überprüfung der Strategieanbindung -- Planen. Messen. Steuern. Das integrierte Kommunikations-Controlling bei der Mainova AG -- Cross-Channel-Measurement – Digitalisierung und kausale Attribution als Schlüssel modernen Kommunikations- Controllings -- Von der Strategie zum KPI in Zeiten des Medienwandels -- Webmonitoring next level -- Autorenverzeichnis -- Stichwortverzeichnis
Record Nr.	UNINA-9910466500303321

Autore	Alemu Rachel
Edizione	[1st ed. 2018.]
Pubbl/distr/stampa	Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2018
Descrizione fisica	1 online resource (389 pages) : illustrations, tables
Disciplina	384.068
Collana	Munich Studies on Innovation and Competition
Soggetto topico	International law Trade International Economic Law, Trade Law
ISBN	3-662-55318-X
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Introduction -- Competition and Regulation of the Telecommunications Sector -- Liberalisation of the Telecommunications Sector: From Public Monopoly to Competitive Telecommunications Markets -- Regulating Anti-Competitive Conduct in the Telecommunications Market in Uganda -- Foreign Direct Investment in Telecommunications Sector and Regulation of Anti-Competitive Behaviour: The Specific Case of Cross-Border Mergers -- Regulation of Network Interconnection and Network Access -- Efficient Radio Spectrum Regulation: Facilitating Competition in the Wireless Communications Markets in the Telecommunications Sector -- Competition Regulation in the Telecommunications Sector in Uganda: The Potential Role of a National Competition Law -- Final Conclusions.
Record Nr.	UNINA-9910300044603321

Autore	Sherif Mostafa Hashem
Pubbl/distr/stampa	Hoboken, New Jersey : , : Wiley, , c2006
Descrizione fisica	1 online resource (267 p.)
Disciplina	384.068 384.0684
Soggetto topico	Telecommunication - Management Project management
ISBN	1-280-65443-0 9786610654437 0-470-04768-2 0-470-04767-4
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Foreword. -- Preface. -- 1 Projects in Telecommunication Services. -- Introduction. -- Project Management Versus Product Management. -- Virtual Network Operators. -- Contribution of Project Management. -- The Two Facets of Telecommunication Services. -- Categories of Projects in Telecommunication Services. -- Upgrades of Public Networks. -- Establishment of Specialized Business Networks. -- Temporary Networks. -- Characteristics of Telecommunication Service Projects. -- Complex Interfaces. -- External Interfaces. -- Internal Interfaces. -- International Orientation. -- Multidisciplinarity. -- No Mass Production. -- Diverse Users. -- A Relatively Long Planning Stage. -- Summary of Distinctions Between the Development of Telecommunication Services and Equipment. -- Summary. -- 2 Standards and Innovation in Telecommunication Services. -- The Two Dimensions of Telecommunication Projects. -- The Technological Dimension. -- The Marketing and Social Dimension. -- Classification of Innovations. -- Innovations and the Technology Life Cycle. -- Innovation in Telecommunication Services. -- Incremental Innovation. -- Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- Interaction of Innovations in Equipment and Services. -- Phasic Relation Between Equipment and Services. -- Standardization for Telecommunication Services. -- Timing of Standards. -- Marketing Perspective. -- Technological View of Standards. -- Anticipatory Standards. -- Enabling (Participatory) Standards. -- Responsive Standards. -- Lack of Standards. -- Standards Policy and Knowledge Management. -- Summary. -- 3 The Project Management Context. -- Organization of the Project Team. -- Functional Organization. -- Examples. -- Advantages. -- Disadvantages. -- Matrix Organization. -- Examples. -- Advantages. -- Disadvantages. -- Projectized Organization. -- Examples. -- Advantages. -- Disadvantages. -- Comparison of Project Organizations. -- Project Organization and Innovation Type. -- Incremental Innovat Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- The Role of the Project Sponsor. -- Phase Management and Portfolio Management. -- The Rolling Wave Method for Service Development. -- Phase 1: Concept Definition. -- Phase 2: Initiation and Preliminary Planning Phase. -- Phase 3: Implementation. -- Phase 4: Controlled Introduction. -- Phase 5: General Availability and Close-Out. -- Canceling Projects. -- Relation to the Build-Operate-Transfer Model. -- Summary. -- 4 Scope Management. -- Scope Initiation. -- Scope Planning. -- Market Service Description (MSD). -- Scope Definition. -- Work Breakdown Structure. -- Technical Plan. -- The Need for Scope Management. -- Salt Lake City Winter Olympics. -- E-Zpass Toll Collection System. -- Background. -- Gaps in the Definition ITS Scope. -- Scope Creep in New Jersey. -- Sources of Scope Change. -- Customer Profile. -- Vendor's Effect. -- Basic Principles of Scope Management. -- Change Control Policy. -- Strictness of the Change Control Policy. -- Change Control Board. -- Scope Verification. -- Tracking and Issue Management. -- Project Termination. -- Case Studies. -- Telecommunications Alliances/Joint Ventures. -- Net 1000. -- Background. -- Timeline and Organization Evolution. -- Postmortem Analysis. -- Lessons Learned. -- Lessons Not Learned. -- Summary. -- 5 Time and Cost Management. -- Scheduling. -- Delays in Telecommunication Projects. -- Compressing the Schedule. -- Cost Management. -- Project Tracking with Earned Value Analysis. -- Metrics for the Earned Value. -- Discrete Effort Method. -- Apportioned Effort Method. -- Level of Effort Method. -- Budget Types. -- Monitoring Project Progress. -- Measures of Efficiency. -- Prerequisites for Earned Value Analysis. -- Earned Value Analysis in Telecommunication Projects. -- Summary. -- 6 Information and Communication Management. -- The Role of Communication Management. -- Dissemination of Information. -- Team Cohesion. -- Historical Database. -- Communication and Outsourc The Communication Plan. -- Audience. -- Circumstances. -- Nature of Information. -- Content of the Plan. -- Communication Channels. -- One-on-One Communication. -- Meetings. -- Telephony and Teleconferences. -- E-Mail. -- Intranets and Project Portals. -- Evaluation of the Communication Processes. -- Measure of Communication Effectiveness. -- Signs of Communication Problems. -- Barriers to Successful Communications. -- Summary. -- 7 Resources Management. -- Formation of the Project Team. -- Team Building. -- Team Building and the Hierarchy of Human Needs. -- Signs of a Jelled Team. -- Enablers of Team Cohesiveness. -- Impediments to Team Consolidation. -- No Self-Actualization. -- No Self-Esteem. -- No Belongingness. -- No Security. -- Team Breakup (Adjourning). -- Project Leadership. -- Transactional Versus Transformational Leadership. -- Project Manager's Authority. -- Manipulative Behavior. -- MBTI Classification of Leadership Styles. -- Time-Dependent Leadership. -- Matching Leadership Style with the Project Phase. -- Matching Leadership Style with Innovation Type. -- Matching Leadership with Technology Maturity. -- Conflict Resolution. -- Conflicts Due to Contractual Structures. -- Conflicts Due to Connectual Structures. -- Types of Diversity. -- Examples of Social Diversity. -- Examples of Informational Diversity. -- Examples of Value Diversity. -- Conflicts and Diversity. -- Effects of Conflict on Project Performance. -- Dealing with Conflicts. -- Problem Solving. -- Coercion. -- Compromise. -- Accommodation. -- Withdrawal or Avoidance. -- Summary. -- 8 Quality Management. -- Overview. -- Quality and Innovation. -- Service Release Management. -- Quality Plan. -- Categorization of the Defects: Urgency and Criticality. -- Appraisal. -- Schedule Compression. -- Evaluation of Testing Progress. -- When to Stop Testing? -- Vendor Management During the Testing Program. -- Summary. -- Appendix. -- Poisson Model. -- The Basic Model. -- The Jelinski-Moranda Model. -- Deployabil Learning Effect with the Yamada Model. -- 9 Vendor Management. -- The Importance of Vendor Management. -- Vendor Management Versus Procurement Management. -- Acquisition Process. -- Evaluation of the Formal Solicitation Process. -- Vendor Selection. -- Contract Type. -- Vendor Types in Telecommunications Services. -- Vendor Evaluation. -- Additional Criteria for Equipment Vendors. -- Additional Criteria for Connectivity Vendors. -- Communications with Technology Vendors. -- Statement of Work. -- Vendor Tracking. -- Partnerships and Virtual Organizations. -- Metrics for Vendor Tracking During Acceptance Testing. -- Vendor's Handoff. -- Metrics for Vendor Tracking for Problems in the Field. -- Risks in the Management of Technology Vendors. -- The Technology Life Cycle. -- Vendor Type. -- Risk of Supply Disruption. -- Congruence of the Plans for the Vendor and the Service Provider. -- Lack of Standards. -- Intellectual Property and Knowledge Management. -- Inadequate Field Support. -- Risk Mitigation in the Management of Technology Vendor. -- Connectivity Vendors. -- Types of Agreements Among Network Operators. -- Risks Management for Interconnectivity Vendors. -- Summary. -- 10 Risk Management. -- Risk Identification. -- Risk Evaluation. -- Risk Mitigation. -- Risk Avoidance. -- Risk Reduction. -- Combined Risk Avoidance and Reduction. -- Risk Deflection. -- Risk Financing. -- Risks Identification Telecommunications Services. -- Project Characteristics. -- Complexity. -- Schedule. -- Novelty. -- Geography. -- Internal Organization. -- Technology. -- Supplier. -- Customer. -- Risk Mitigation in Telecommunications Services. -- Risks Due to Project Characteristics. -- Technological Risks. -- Supplier's Risks. -- Customer's Risks. -- Standardization and Risk. -- Innovation and Risk. -- Incremental Innovation. -- Architectural Innovation. -- Platform Innovation. -- Radical Innovation. -- Risk Mitigation and Organizational Culture. -- Risk Mitigation and the Project Manager's Tolerance for R Summary. -- 11 Service Development. -- Opportunity Analysis and Concept Definition. -- Product Definition and Project Setup. -- Design and Procurement. -- Architecture Design. -- Supplier Management. -- Technical Definition of the Service. -- Site Selection. -- Service Operations Technical Plan (SOTP). -- Support Processes. -- Operations, Administration and Maintenance (OA&M). -- Disaster Recovery. -- Customer Network Management. -- Development. -- Equipment Handoff. -- System and Integration Testing. -- Network Operations Center (NOC). -- Human Resources. -- Return Maintenance Authorization (RMA). -- Customer Care. -- Service Turn-Up. -- Installing the Equipment. -- In-Field Tests. -- Pilot Trials. -- Controlled Introduction. -- Management of the Controlled Introduction. -- Marketing and Sales Plans for General Availability. -- Commissioning and Life-Cycle Management. -- Lessons Learned and Closeout. -- Quality-of-Service Metrics. -- Customer Care Performance. -- Network Performance. -- OA&M Quality. -- Business and Network Evolution. -- Summary. -- Appendix. -- 12 Some Final Thoughts. -- Continuity and Change. -- Project Success or Service Success? -- Competition and Government Policies. -- Standardization. -- Outsourcing. -- References. -- In
Record Nr.	UNINA-9910143570403321

Pubbl/distr/stampa	Milano : Guerini e associati, 1997
Descrizione fisica	148 p. : ill. ; 23 cm
Disciplina	384.068
Soggetto topico	Aziende di telecomunicazione - Gestione
ISBN	88-7802-775-8
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	ita
Record Nr.	UNISA-990001058640203316

Autore	Madu Christian N.
Pubbl/distr/stampa	Bradford : , : Emerald Publishing Limited, , [2022]
Descrizione fisica	1 online resource (209 pages)
Disciplina	384.068
Collana	International Journal of Quality and Reliability Management
Soggetto topico	Telecommunication - Quality control Telecommunication systems - Reliability
ISBN	1-80382-836-6
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Cover -- Editorial -- Maintenance strategy selection: a comprehensive review of current paradigms and solution approaches -- An optimal scheduling policy for upgraded software with updates -- Three-echelon apparel supply chain coordination with triple bottom line approach -- Software reliability prediction and release time management with coverage -- Routing and collection load decisions in a green logistics system for delivering lunchboxes -- Ranking of performance indicators in an Internet of Things (IoT)-based traceability system for the agriculture supply chain (ASC) -- Analysis of Signature Reliability of Ring-shaped Network System -- Empirical evaluation of code smells in open-source software (OSS) using Best Worst Method (BWM) and TOPSIS approach -- A multiphase acceptance sampling model by attributes to investigate the production interruptions in batch production within tobacco industry -- Drivers of Sustainable Healthcare Supply Chain Performance: Multi-Criteria Decision-Making Approach Under Grey Environment.
Record Nr.	UNINA-9910795877103321