Autore	Walker Stephen (Mediator)
Edizione	[Second edition.]
Pubbl/distr/stampa	Haywards Heath : , : Bloomsbury Professional, , 2018
Descrizione fisica	1 online resource (465 pages)
Disciplina	303.69
Soggetto topico	Mediation - Great Britain
ISBN	1-5265-0794-3 1-5265-0796-X 1-5265-0795-1
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Part A. Introduction to mediation advocacy and the mediation process -- Part B. Mediation advocacy skills and techniques -- Part C. The mediation -- Part D. Self-advocacy: representing yourself -- Part E. Developments.
Record Nr.	UNINA-9910511767703321

Autore	Moore Christopher W
Edizione	[Fourth edition.]
Pubbl/distr/stampa	San Francisco : , : Jossey-Bass, , 2014
Descrizione fisica	1 online resource (707 p.)
Disciplina	303.69
Soggetto topico	Mediation Conflict management
Soggetto genere / forma	Electronic books. Electronic books
ISBN	1-118-41974-X
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Cover; Title page; Copyright page; Contents; List of Tables and Figures; Dedication; Preface; Part One: Understanding Disputes, Conflict Resolution, and Mediation; 1: Approaches for Managing and Resolving Disputes and Conflicts; The Whittamore-Singson Dispute; Conflict Management and Resolution Approaches and Procedures; 2: The Mediation Process: Mediator Roles, Functions, Approaches, and Procedures; Mediator Roles, Functions, Approaches, and Procedures; A Definition of Mediation; Some Variations in Mediator Relationships to Parties and Assistance; Social Network Mediators Authoritative MediatorsIndependent Mediators; Variations of Mediators' Targets, Focus, Levels of Interventions, and Direction; Mediators' Focuses for Intervention; Mediator's Amount of Action and Direction; Mediator Orientations toward Focus and Direction in Practice; "Schools" of Mediation; Process-Focused Schools; Relationship-Focused Schools; Substantively Focused Schools; The Focus of the Remainder of This Book; 3: The Practice of Mediation; Historical and Cultural Roots of Mediation: Religious and Customary Practices; Contemporary Practice of Mediation; North America Mediation Around the WorldAfrica; Asia; Europe; Latin America; The Middle East; Oceania Pacific Region; 4: Conflict Analysis: Understanding the Causes of Conflicts and Opportunities for Collaboration; Understanding the Causes of Conflicts and Opportunities for Collaboration; The Circle of Conflict: Causes of Disputes and Opportunities for Collaboration; Three Broad Concepts about Conflict and Opportunities for Collaboration; Issues, Needs, and Interests; Factors That Are Sources or Causes of Conflict and Opportunities for Collaboration; People and Parties; Issues, Needs, and Interests Parties' Histories, Relationships, and InteractionsEmotions; Information; Communications; Approaches, Procedures, and Strategies; Power and Influence; Structural Sources of Conflict and Opportunities for Collaboration; Beliefs, Values, and Attitudes; Options, Understandings, Agreements, and Outcomes; Returning to Dividers and Connectors; 5: Negotiation and Conflict Resolution; Transactional and Conflict Resolution-Oriented Negotiations; Relationship-Based Negotiations; Positional-Based Negotiations; Interest-Based Negotiations How Mediators Work with Various Orientations and Procedures for NegotiationsPart Two: Laying the Groundwork for Effective Mediation; 6: The Mediation Process: An Overview; The Stages of the Mediation Process; Preparation Stages, Goals, Tasks, and Activities; 1. Making Initial Contact with Parties; 2. Collecting and Analyzing Background Information; 3. Designing a Preliminary Mediation Plan; Mediation Session Stages, Tasks, and Activities; 1. Beginning Mediation; 2. Presenting Parties' Initial Perspectives and Developing an Agenda 3. Educating about Issues, Needs, and Interests and Framing Problems to Be Resolved
Record Nr.	UNINA-9910453428203321

Autore	Whatling Tony <1939->
Pubbl/distr/stampa	London ; ; Philadelphia, : Jessica Kingsley Publishers, 2012
Descrizione fisica	1 online resource (178 p.)
Disciplina	158.1/2 303.69
Soggetto topico	Mediation - Psychological aspects Conflict management
ISBN	1-280-77827-X 9786613688668 0-85700-627-4
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Mediation Skills and Strategies: A Practical Guide; Foreword; Introduction; Why this book?; Defining skills and strategies; Mediation skills and strategies; 1. Mediation, Process and Practice; Essential principles; Related terms; The mediation process; Mediator attributes; Some historical developments in practice; I'm OK, You're OK; 2. Language and Diversity; Use of language - 'KIS'; Neurolinguistics and personal constructs; 'But me no buts'; Diversity and culture matters; Gender matters in mediation; 3. Listening Skills; Active listening; Managing silence; 4. Questioning Skills Meanings conveyed by questionsCircular questions; More examples of strategic questioning; 5. Summarising and Reflecting Skills; Summarising; The 'Swiss Army Knife' of the mediator's toolbox; Paraphrasing; 6. Some More Advanced Level Strategies; Normalising; Mutualising; Reframing; Concatenation; 7. Managing High Conflict and Emotion; Conflict is inevitable; Key ideas: life scripts and conflict energy; Managing not controlling; The physiology of conflict and anger; Safe practice; 8. Responding to Difficult Questions andBehaviour; Managing so-called 'dirty tricks' Criteria for effective responses to challenging behaviourExamples of responses to challenging negative comments; Afterword: Some Essential Ingredients Revisited; References; Index; Blank Page
Record Nr.	UNINA-9910790110403321

Autore	Beer Jennifer E.
Edizione	[Revised and expanded fourth edition.]
Pubbl/distr/stampa	Gabriola Island, British Columbia : , : New Society Publishers, , 2012
Descrizione fisica	1 online resource (208 p.)
Disciplina	303.69
Soggetto topico	Conflict management Mediation
Soggetto genere / forma	Electronic books.
ISBN	1-55092-516-4
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Overview -- The process -- The toolbox.
Record Nr.	UNINA-9910462834003321