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Total quality management in information services / / Guy St Clair
| Total quality management in information services / / Guy St Clair |
| Autore | St. Clair Guy <1940-> |
| Edizione | [Reprint 2012] |
| Pubbl/distr/stampa | London, [England] : , : Bowker-Saur, , 1997 |
| Descrizione fisica | 1 online resource (287 p.) |
| Disciplina | 025.52068 |
| Collana | Information Services Management Series |
| Soggetto topico |
Information services - Management
Total quality management |
| ISBN | 3-11-096398-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- The author -- Introduction to the series -- Contents -- Foreword -- Introduction: 'Total quality management means quality service' -- Part 1 Quality and Information Services -- Part 2 TQM - the Critical Components for Information Services -- Part 3 Bringing quality management to information services -- Selected bibliography -- Appendix: The George Westinghouse Total Quality Achievement Award Evaluation Criteria -- Index |
| Record Nr. | UNINA-9910788969603321 |
St. Clair Guy <1940->
|
||
| London, [England] : , : Bowker-Saur, , 1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Total quality management in information services / / Guy St Clair
| Total quality management in information services / / Guy St Clair |
| Autore | St. Clair Guy <1940-> |
| Edizione | [Reprint 2012] |
| Pubbl/distr/stampa | London, [England] : , : Bowker-Saur, , 1997 |
| Descrizione fisica | 1 online resource (287 p.) |
| Disciplina | 025.52068 |
| Collana | Information Services Management Series |
| Soggetto topico |
Information services - Management
Total quality management |
| ISBN | 3-11-096398-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- The author -- Introduction to the series -- Contents -- Foreword -- Introduction: 'Total quality management means quality service' -- Part 1 Quality and Information Services -- Part 2 TQM - the Critical Components for Information Services -- Part 3 Bringing quality management to information services -- Selected bibliography -- Appendix: The George Westinghouse Total Quality Achievement Award Evaluation Criteria -- Index |
| Record Nr. | UNINA-9910824140303321 |
|
St. Clair Guy <1940->
|
||
| London, [England] : , : Bowker-Saur, , 1997 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
