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Leading through uncertainty : how Umpqua Bank emerged from the great recession better and stronger than ever / / Ray Davis with Peter Economy ; foreword by William C. Taylor ; cover photograph by Vito Palmisano
Leading through uncertainty : how Umpqua Bank emerged from the great recession better and stronger than ever / / Ray Davis with Peter Economy ; foreword by William C. Taylor ; cover photograph by Vito Palmisano
Autore Davis Ray <1949->
Edizione [First edition.]
Pubbl/distr/stampa San Francisco, California : , : Jossey-Bass, , 2014
Descrizione fisica 1 online resource (227 p.)
Disciplina 332.1/609797
Altri autori (Persone) EconomyPeter
TaylorWilliam C
PalmisanoVito
Soggetto topico Community banks - Oregon - Portland - Management
Banks and banking - Oregon - Portland - Management
Leadership
ISBN 1-118-78260-7
1-118-78257-7
Classificazione BUS071000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Leading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger Than Ever; Copyright; Contents; Foreword; Introduction: The Great Uncertainty; Part 1: Leading Yourself; Chapter 1: The New Normal; A World in Flux; Change the Game; Be Agile-You Can't Stand Still; Relentless Progress is the Key; Deal with It; For Reflection; Chapter 2: The Truth, Nothing But the Truth; Why I Tell the Truth; Being Truthful with Yourself; For Reflection; Chapter 3: Problems and the Healing Process; The State of Denial; Timing is Everything; Encourage Your People to Step Up
For ReflectionChapter 4: Control and Uncertainty; Managing the Risk Element; Worry About What You Can Control; Two Aspects of a Leader's Job: Controllable Results and Uncertainty; Black and White: Making Decisions Easy; Do Your Best, Get Input, and Remember-It's Just A Number!; For Reflection; Chapter 5: Exercise Your Intuition; Intuition and Customer Relations; Listen and Act; Know When to Act; When You Trust Your Intuition, Opportunities Follow; Regular Practice will Strengthen Your Intuition; For Reflection; Part 2: Leading Your Organization; Chapter 6: Be Really Good at the Basics
Company Standards and EthicsCore Values of the Leadership Team; Believe in Yourself; For Reflection; Chapter 7: The Value of a Value Proposition; Price is a Death Spiral; Living Your Value Proposition; Creating Your Value Proposition; Communicating Your Value Proposition; Nurturing Your Value Proposition; For Reflection; Chapter 8: Be Available; Keep Your Organization Flat; Be Available to Everyone: Associates, Customers, Suppliers, and the Public; How Else Can You Lead in Difficult Times?; Be Confident; Be Real; For Reflection; Chapter 9: Motivate and Inspire; Sincerity, Trust, and Passion
The Value of People in Uncertain TimesThe Value of Team Players; An Infrastructure for Motivating Our People; For Reflection; Chapter 10: Leverage Your Assets; Leveraging Technology; Businesses are More Efficient Because They Have to Be to Survive; Learn to Make 1 + 1 = 4; For Reflection; Part 3: Leading the Way; Chapter 11: Reputation Counts; Occupy Umpqua; No Chipped Paint; Ripples on A Pond; For Reflection; Chapter 12: Create Buzz (But Manage Crisis); In Today's Noisy World, Buzz is Critical; Rumors Start Fast (And Bad News Spreads Faster); You are Best at Delivering Your Message
Corny is (Very) GoodPower of the Unexpected; For Reflection; Chapter 13: Build Momentum; Know When to Hit the Gas, and When to Slow Down; With Uncertain Times Come Great Opportunities; Bring in Incremental Resources to Build Momentum; For Reflection; Chapter 14: Practice Incremental Evolution; Sustaining A Competitive Gap; Study Industries Outside Your Own; Easier to Do in Good Times than in Bad; For Reflection; Conclusion: Lead On; Notes; Acknowledgments; About the Authors; Index; Advertisements
Record Nr. UNINA-9910790622903321
Davis Ray <1949->  
San Francisco, California : , : Jossey-Bass, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Leading through uncertainty : how Umpqua Bank emerged from the great recession better and stronger than ever / / Ray Davis with Peter Economy ; foreword by William C. Taylor ; cover photograph by Vito Palmisano
Leading through uncertainty : how Umpqua Bank emerged from the great recession better and stronger than ever / / Ray Davis with Peter Economy ; foreword by William C. Taylor ; cover photograph by Vito Palmisano
Autore Davis Ray <1949->
Edizione [First edition.]
Pubbl/distr/stampa San Francisco, California : , : Jossey-Bass, , 2014
Descrizione fisica 1 online resource (227 p.)
Disciplina 332.1/609797
Altri autori (Persone) EconomyPeter
TaylorWilliam C
PalmisanoVito
Soggetto topico Community banks - Oregon - Portland - Management
Banks and banking - Oregon - Portland - Management
Leadership
ISBN 1-118-78260-7
1-118-78257-7
Classificazione BUS071000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Leading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger Than Ever; Copyright; Contents; Foreword; Introduction: The Great Uncertainty; Part 1: Leading Yourself; Chapter 1: The New Normal; A World in Flux; Change the Game; Be Agile-You Can't Stand Still; Relentless Progress is the Key; Deal with It; For Reflection; Chapter 2: The Truth, Nothing But the Truth; Why I Tell the Truth; Being Truthful with Yourself; For Reflection; Chapter 3: Problems and the Healing Process; The State of Denial; Timing is Everything; Encourage Your People to Step Up
For ReflectionChapter 4: Control and Uncertainty; Managing the Risk Element; Worry About What You Can Control; Two Aspects of a Leader's Job: Controllable Results and Uncertainty; Black and White: Making Decisions Easy; Do Your Best, Get Input, and Remember-It's Just A Number!; For Reflection; Chapter 5: Exercise Your Intuition; Intuition and Customer Relations; Listen and Act; Know When to Act; When You Trust Your Intuition, Opportunities Follow; Regular Practice will Strengthen Your Intuition; For Reflection; Part 2: Leading Your Organization; Chapter 6: Be Really Good at the Basics
Company Standards and EthicsCore Values of the Leadership Team; Believe in Yourself; For Reflection; Chapter 7: The Value of a Value Proposition; Price is a Death Spiral; Living Your Value Proposition; Creating Your Value Proposition; Communicating Your Value Proposition; Nurturing Your Value Proposition; For Reflection; Chapter 8: Be Available; Keep Your Organization Flat; Be Available to Everyone: Associates, Customers, Suppliers, and the Public; How Else Can You Lead in Difficult Times?; Be Confident; Be Real; For Reflection; Chapter 9: Motivate and Inspire; Sincerity, Trust, and Passion
The Value of People in Uncertain TimesThe Value of Team Players; An Infrastructure for Motivating Our People; For Reflection; Chapter 10: Leverage Your Assets; Leveraging Technology; Businesses are More Efficient Because They Have to Be to Survive; Learn to Make 1 + 1 = 4; For Reflection; Part 3: Leading the Way; Chapter 11: Reputation Counts; Occupy Umpqua; No Chipped Paint; Ripples on A Pond; For Reflection; Chapter 12: Create Buzz (But Manage Crisis); In Today's Noisy World, Buzz is Critical; Rumors Start Fast (And Bad News Spreads Faster); You are Best at Delivering Your Message
Corny is (Very) GoodPower of the Unexpected; For Reflection; Chapter 13: Build Momentum; Know When to Hit the Gas, and When to Slow Down; With Uncertain Times Come Great Opportunities; Bring in Incremental Resources to Build Momentum; For Reflection; Chapter 14: Practice Incremental Evolution; Sustaining A Competitive Gap; Study Industries Outside Your Own; Easier to Do in Good Times than in Bad; For Reflection; Conclusion: Lead On; Notes; Acknowledgments; About the Authors; Index; Advertisements
Record Nr. UNINA-9910814971003321
Davis Ray <1949->  
San Francisco, California : , : Jossey-Bass, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The management bible [[electronic resource] /] / Bob Nelson, Peter Economy
The management bible [[electronic resource] /] / Bob Nelson, Peter Economy
Autore Nelson Bob <1956->
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, N.J., : John Wiley & Sons, Inc., c2005
Descrizione fisica 1 online resource (305 p.)
Disciplina 658.4
Altri autori (Persone) EconomyPeter
Soggetto topico Management
Soggetto genere / forma Electronic books.
ISBN 1-280-25252-9
9786610252527
0-471-72560-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The art and science of management -- What managers do -- The challenge of change -- Leadership : the people thing -- Hiring and retaining the best people -- Motivating employees -- Coaching & development -- Mentoring employees -- Execution : getting the job done -- Setting goals -- Using delegation to your advantage -- Monitoring employee performance -- Building employee accountability -- Building high-performance teams -- Improving communication -- Working with teams -- Making meetings more effective -- Management challenges -- Discipline and corrective action -- Terminating employees when necessary -- Ethics and office politics.
Record Nr. UNINA-9910449832303321
Nelson Bob <1956->  
Hoboken, N.J., : John Wiley & Sons, Inc., c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The management bible [[electronic resource] /] / Bob Nelson, Peter Economy
The management bible [[electronic resource] /] / Bob Nelson, Peter Economy
Autore Nelson Bob <1956->
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, N.J., : John Wiley & Sons, Inc., c2005
Descrizione fisica 1 online resource (305 p.)
Disciplina 658.4
Altri autori (Persone) EconomyPeter
Soggetto topico Management
ISBN 1-280-25252-9
9786610252527
0-471-72560-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The art and science of management -- What managers do -- The challenge of change -- Leadership : the people thing -- Hiring and retaining the best people -- Motivating employees -- Coaching & development -- Mentoring employees -- Execution : getting the job done -- Setting goals -- Using delegation to your advantage -- Monitoring employee performance -- Building employee accountability -- Building high-performance teams -- Improving communication -- Working with teams -- Making meetings more effective -- Management challenges -- Discipline and corrective action -- Terminating employees when necessary -- Ethics and office politics.
Record Nr. UNINA-9910783448003321
Nelson Bob <1956->  
Hoboken, N.J., : John Wiley & Sons, Inc., c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The management bible / / Bob Nelson, Peter Economy
The management bible / / Bob Nelson, Peter Economy
Autore Nelson Bob <1956->
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, N.J., : John Wiley & Sons, Inc., c2005
Descrizione fisica 1 online resource (305 p.)
Disciplina 658.4
Altri autori (Persone) EconomyPeter
Soggetto topico Management
ISBN 1-280-25252-9
9786610252527
0-471-72560-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The art and science of management -- What managers do -- The challenge of change -- Leadership : the people thing -- Hiring and retaining the best people -- Motivating employees -- Coaching & development -- Mentoring employees -- Execution : getting the job done -- Setting goals -- Using delegation to your advantage -- Monitoring employee performance -- Building employee accountability -- Building high-performance teams -- Improving communication -- Working with teams -- Making meetings more effective -- Management challenges -- Discipline and corrective action -- Terminating employees when necessary -- Ethics and office politics.
Record Nr. UNINA-9910812367103321
Nelson Bob <1956->  
Hoboken, N.J., : John Wiley & Sons, Inc., c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Peter Drucker's five most important questions : enduring wisdom for young leaders / / Peter F. Drucker ; with Frances Hesselbein [and many others] ; edited by Peter Economy
Peter Drucker's five most important questions : enduring wisdom for young leaders / / Peter F. Drucker ; with Frances Hesselbein [and many others] ; edited by Peter Economy
Autore Drucker Peter F (Peter Ferdinand), <1909-2005, >
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : John Wiley & Sons, , 2015
Descrizione fisica 1 online resource (147 p.)
Disciplina 658.4092
Soggetto topico Leadership
Soggetto genere / forma Electronic books.
ISBN 1-118-97960-5
1-118-97961-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title Page; Copyright; Contents; Foreword ; Introduction ; About Peter F. Drucker; Why Self-Assessment?; The Five Most Important Questions; Encourage Constructive Dissent; Creating Tomorrow's Society of Citizens; Question 1 What Is Our Mission?; It Should Fit on a T-Shirt; Make Principled Decisions; Keep Thinking it Through; What is our Mission?; What is Your Mission?; Millennial Takeaway; Question 2 Who Is Our Customer?; Identify the Primary Customer; Identifying Supporting Customers; Know Your Customers; Who is our Customer?; Customers at the Center of Everything!
Millennial Takeaway Question 3 What Does the Customer Value?; Understand Your Assumptions; What Does the Primary Customer Value?; What do Supporting Customers Value?; Listen to Your Customers; What Does the Customer Value?; Creating Customer Value: How Well is Your Brand Helping Customers?; Millennial Takeaway; Question 4 What Are Our Results?; Look at Short-Term Accomplishments and Long-Term Change; Qualitative and Quantitative Measures; Assess What Must be Strengthened or Abandoned; Leadership is Accountable; What are our Results?; What are our Results?
Drucker's Pillars of How to Examine Results The Importance of a Values Filter; The Prism of Your Beliefs; Millennial Takeaway; Question 5 What Is Our Plan?; Goals are Few, Overarching, and Approved by the Board; Objectives are Measurable, Concrete, and the Responsibility of Management; Five Elements of Effective Plans; Build Understanding and Ownership; Never Really be Satisfied; What is our Plan?; Planning for Sustainability: The Story of MI Casa; A Plan for Leadership; A Plan That Is Customer Centered and Results Oriented; A Plan Based on a Mission for Changing Times
A Plan That Is Culturally Centered and Inclusive A Plan Informed by Learning That Ensures Future Success; A Plan That Sustains; Millennial Takeaway; Transformational Leadership; Millennial Takeaway; The Self-Assessment Process; Suggested Questions to Explore; Question 1: What is our Mission?; What Are We Trying to Achieve?; What Are the Significant External or Internal Challenges, Opportunities, and Issues?; Does Our Mission Need to Be Revisited?*; Question 2: Who is our Customer?; Who Are Our Customers?; Have Our Customers Changed?*; Should We Add or Delete Some Customers?
Question 3: What Does the Customer Value?What Do Our Customers Value?; Question 4: What are our Results?; How Do We Define Results for Our Organization?*; To What Extent Have We Achieved These Results?*; How Well Are We Using Our Resources?*; Question 5: What is our Plan?; What Have We Learned, and What Do We Recommend?*; Where Should We Focus Our Efforts?*; What, If Anything, Should We Do Differently?*; What Is Our Plan to Achieve Results for the Organization?*; What Is My Plan to Achieve Results for My Group or Responsibility Area?*; Notes; Definition of Terms; Additional Resources
About the Contributors
Record Nr. UNINA-9910460196503321
Drucker Peter F (Peter Ferdinand), <1909-2005, >  
Hoboken, New Jersey : , : John Wiley & Sons, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Peter Drucker's five most important questions : enduring wisdom for young leaders / / Peter F. Drucker ; with Frances Hesselbein [and many others] ; edited by Peter Economy
Peter Drucker's five most important questions : enduring wisdom for young leaders / / Peter F. Drucker ; with Frances Hesselbein [and many others] ; edited by Peter Economy
Autore Drucker Peter F (Peter Ferdinand), <1909-2005, >
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : John Wiley & Sons, , 2015
Descrizione fisica 1 online resource (147 p.)
Disciplina 658.4092
Soggetto topico Leadership
ISBN 1-118-97960-5
1-118-97961-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title Page; Copyright; Contents; Foreword ; Introduction ; About Peter F. Drucker; Why Self-Assessment?; The Five Most Important Questions; Encourage Constructive Dissent; Creating Tomorrow's Society of Citizens; Question 1 What Is Our Mission?; It Should Fit on a T-Shirt; Make Principled Decisions; Keep Thinking it Through; What is our Mission?; What is Your Mission?; Millennial Takeaway; Question 2 Who Is Our Customer?; Identify the Primary Customer; Identifying Supporting Customers; Know Your Customers; Who is our Customer?; Customers at the Center of Everything!
Millennial Takeaway Question 3 What Does the Customer Value?; Understand Your Assumptions; What Does the Primary Customer Value?; What do Supporting Customers Value?; Listen to Your Customers; What Does the Customer Value?; Creating Customer Value: How Well is Your Brand Helping Customers?; Millennial Takeaway; Question 4 What Are Our Results?; Look at Short-Term Accomplishments and Long-Term Change; Qualitative and Quantitative Measures; Assess What Must be Strengthened or Abandoned; Leadership is Accountable; What are our Results?; What are our Results?
Drucker's Pillars of How to Examine Results The Importance of a Values Filter; The Prism of Your Beliefs; Millennial Takeaway; Question 5 What Is Our Plan?; Goals are Few, Overarching, and Approved by the Board; Objectives are Measurable, Concrete, and the Responsibility of Management; Five Elements of Effective Plans; Build Understanding and Ownership; Never Really be Satisfied; What is our Plan?; Planning for Sustainability: The Story of MI Casa; A Plan for Leadership; A Plan That Is Customer Centered and Results Oriented; A Plan Based on a Mission for Changing Times
A Plan That Is Culturally Centered and Inclusive A Plan Informed by Learning That Ensures Future Success; A Plan That Sustains; Millennial Takeaway; Transformational Leadership; Millennial Takeaway; The Self-Assessment Process; Suggested Questions to Explore; Question 1: What is our Mission?; What Are We Trying to Achieve?; What Are the Significant External or Internal Challenges, Opportunities, and Issues?; Does Our Mission Need to Be Revisited?*; Question 2: Who is our Customer?; Who Are Our Customers?; Have Our Customers Changed?*; Should We Add or Delete Some Customers?
Question 3: What Does the Customer Value?What Do Our Customers Value?; Question 4: What are our Results?; How Do We Define Results for Our Organization?*; To What Extent Have We Achieved These Results?*; How Well Are We Using Our Resources?*; Question 5: What is our Plan?; What Have We Learned, and What Do We Recommend?*; Where Should We Focus Our Efforts?*; What, If Anything, Should We Do Differently?*; What Is Our Plan to Achieve Results for the Organization?*; What Is My Plan to Achieve Results for My Group or Responsibility Area?*; Notes; Definition of Terms; Additional Resources
About the Contributors
Record Nr. UNINA-9910796904803321
Drucker Peter F (Peter Ferdinand), <1909-2005, >  
Hoboken, New Jersey : , : John Wiley & Sons, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Peter Drucker's five most important questions : enduring wisdom for young leaders / / Peter F. Drucker ; with Frances Hesselbein [and many others] ; edited by Peter Economy
Peter Drucker's five most important questions : enduring wisdom for young leaders / / Peter F. Drucker ; with Frances Hesselbein [and many others] ; edited by Peter Economy
Autore Drucker Peter F (Peter Ferdinand), <1909-2005, >
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : John Wiley & Sons, , 2015
Descrizione fisica 1 online resource (147 p.)
Disciplina 658.4092
Soggetto topico Leadership
ISBN 1-118-97960-5
1-118-97961-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title Page; Copyright; Contents; Foreword ; Introduction ; About Peter F. Drucker; Why Self-Assessment?; The Five Most Important Questions; Encourage Constructive Dissent; Creating Tomorrow's Society of Citizens; Question 1 What Is Our Mission?; It Should Fit on a T-Shirt; Make Principled Decisions; Keep Thinking it Through; What is our Mission?; What is Your Mission?; Millennial Takeaway; Question 2 Who Is Our Customer?; Identify the Primary Customer; Identifying Supporting Customers; Know Your Customers; Who is our Customer?; Customers at the Center of Everything!
Millennial Takeaway Question 3 What Does the Customer Value?; Understand Your Assumptions; What Does the Primary Customer Value?; What do Supporting Customers Value?; Listen to Your Customers; What Does the Customer Value?; Creating Customer Value: How Well is Your Brand Helping Customers?; Millennial Takeaway; Question 4 What Are Our Results?; Look at Short-Term Accomplishments and Long-Term Change; Qualitative and Quantitative Measures; Assess What Must be Strengthened or Abandoned; Leadership is Accountable; What are our Results?; What are our Results?
Drucker's Pillars of How to Examine Results The Importance of a Values Filter; The Prism of Your Beliefs; Millennial Takeaway; Question 5 What Is Our Plan?; Goals are Few, Overarching, and Approved by the Board; Objectives are Measurable, Concrete, and the Responsibility of Management; Five Elements of Effective Plans; Build Understanding and Ownership; Never Really be Satisfied; What is our Plan?; Planning for Sustainability: The Story of MI Casa; A Plan for Leadership; A Plan That Is Customer Centered and Results Oriented; A Plan Based on a Mission for Changing Times
A Plan That Is Culturally Centered and Inclusive A Plan Informed by Learning That Ensures Future Success; A Plan That Sustains; Millennial Takeaway; Transformational Leadership; Millennial Takeaway; The Self-Assessment Process; Suggested Questions to Explore; Question 1: What is our Mission?; What Are We Trying to Achieve?; What Are the Significant External or Internal Challenges, Opportunities, and Issues?; Does Our Mission Need to Be Revisited?*; Question 2: Who is our Customer?; Who Are Our Customers?; Have Our Customers Changed?*; Should We Add or Delete Some Customers?
Question 3: What Does the Customer Value?What Do Our Customers Value?; Question 4: What are our Results?; How Do We Define Results for Our Organization?*; To What Extent Have We Achieved These Results?*; How Well Are We Using Our Resources?*; Question 5: What is our Plan?; What Have We Learned, and What Do We Recommend?*; Where Should We Focus Our Efforts?*; What, If Anything, Should We Do Differently?*; What Is Our Plan to Achieve Results for the Organization?*; What Is My Plan to Achieve Results for My Group or Responsibility Area?*; Notes; Definition of Terms; Additional Resources
About the Contributors
Record Nr. UNINA-9910817525103321
Drucker Peter F (Peter Ferdinand), <1909-2005, >  
Hoboken, New Jersey : , : John Wiley & Sons, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui