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Managing emotions in the workplace / / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel, editors
Managing emotions in the workplace / / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel, editors
Pubbl/distr/stampa Abingdon, Oxon : , : Routledge, , 2015
Descrizione fisica 1 online resource (377 pages) : illustrations
Disciplina 158.7
Altri autori (Persone) AshkanasyNeal M. <1945->
HartelE. J. <1959->
ZerbeW. J
Soggetto topico Work - Psychological aspects
Emotions - Social aspects
ISBN 1-315-29081-2
1-315-29079-0
1-315-29080-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Change -- 2. Conflict/interpersonal -- 3. Decision making -- 4. Emotional labor.
Record Nr. UNINA-9910810012303321
Abingdon, Oxon : , : Routledge, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
New ways of studying emotions in organizations / / edited by Charmine E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy
New ways of studying emotions in organizations / / edited by Charmine E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy
Edizione [First edition.]
Pubbl/distr/stampa Bingley, [England] : , : Emerald Group Publishing Limited, , 2015
Descrizione fisica 1 online resource (482 p.)
Disciplina 152.4
Altri autori (Persone) ZerbeW. J
AshkanasyNeal M. <1945->
Collana Research on emotion in organizations
Soggetto topico Business & Economics - Organizational Behavior
Organizational theory & behaviour
Business & management
Economics, finance, business & management
Personnel management - Moral and ethical aspects
Psychology, Industrial
ISBN 1-78560-220-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910797441303321
Bingley, [England] : , : Emerald Group Publishing Limited, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
New ways of studying emotions in organizations / / edited by Charmine E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy
New ways of studying emotions in organizations / / edited by Charmine E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy
Edizione [First edition.]
Pubbl/distr/stampa Bingley, [England] : , : Emerald Group Publishing Limited, , 2015
Descrizione fisica 1 online resource (482 p.)
Disciplina 152.4
Altri autori (Persone) ZerbeW. J
AshkanasyNeal M. <1945->
Collana Research on emotion in organizations
Soggetto topico Business & Economics - Organizational Behavior
Organizational theory & behaviour
Business & management
Economics, finance, business & management
Personnel management - Moral and ethical aspects
Psychology, Industrial
ISBN 1-78560-220-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover -- New Ways of Studying Emotions in Organizations -- Copyright page -- Contents -- List of Contributors -- About the Editors -- New Ways of Studying Emotions in Organizations -- The 2014 Emonet Conference -- The Chapters -- Section I: Novel Methodological Approaches to Studying Emotions in Organizations -- Section II: Contextualization Developments in Studying Emotion in Organizations -- Section III: Novel Areas of Empirical Investigation of Emotion in Organizations -- References -- Section I: Novel Methodological Approaches to Studying Emotions in Organizations -- Chapter 1 Using Physiological Methods to Study Emotions in Organizations -- Introduction -- Psychological Approach to the Study and Measurement of Emotions -- Self-Report -- Observer/Behavior -- Physiological Measures of Emotion -- Endocrinology -- Cardiovascular -- Electrodermal -- Neurological Measures of Emotion -- State versus Trait -- Scanning Technologies -- Connecting the Physiological and Neurological Measures -- Specific Applications of Physiological Measurement -- Emotional Regulation -- Emotional Expression -- Emotional Contagion -- Ethical and Practical Considerations -- Conclusion -- References -- Chapter 2 A Phenomenology of Feeling: Examining the Experience of Emotion in Organizations -- Introduction -- Foundations of Interpretative Phenomenological Analysis -- Recommendations for Employing IPA to Examine Emotions -- Intentionality: Research Questions that Focus on Experience -- Dasein: An Idiographic Approach to Sampling -- The Life-World: Collecting Data that Reflects the Participant's Perspective -- Hermeneutic Cycle: Iterative Data Analysis -- Double Hermeneutic: Reflexively Evaluating the Research -- Comparison with Other Qualitative Approaches -- The Utility of IPA Studies within Organizational Research -- Limitations -- Conclusion -- Notes.
References -- Chapter 3 Understanding Lecturers' Perceptions of Workplace Fear: An Interpretive Study in the Cypriot Higher Education Context -- Introduction -- Literature Review -- Defining and Distinguishing Fear -- Fear's Eliciting Events in the Workplace -- Coping with Emotional Difficulties -- Fear in the Educational Context -- Framing the Study -- Higher Education in Cyprus -- An Interpretive Methodology -- Sample -- Data Collection -- Qualitative Analysis -- Findings -- Theme 1: A Social Emotion with Physical and Psychological Disruption -- Theme 2: Determinants of Fear -- Theme 3: Coping with Fear using Appraisal-, Problem- and Emotion-Focused Mechanisms -- Discussion -- Implications -- Limitations to Research -- References -- Chapter 4 Shame and the Undoing of Leadership - An Analysis of Shame in Organizations -- Introduction -- Movies as Data Source for Emotional and Organizational Phenomena -- Reality TV -- Analysis of Emotions in Visual Material -- Individual Level -- Social Level -- A Primer on Shame, Identity, and Relationship -- Method of Analysis of the Case Study -- How Shame Undermines Leadership - Insights from a Case Study -- Leadership under Pressure - The Case of a Newly Acquired Lace-Dying Factory -- Shame as a Threat to Leadership - Case Reconstruction -- Shame and Identity Work -- Preemptive One-Upmanship -- Collective Spiral of Unacknowledged Shame -- Discussion and Conclusion -- Acknowledgment -- References -- Chapter 5 A Qualitative Study of Emotional Intelligence and Its Underlying Processes and Outcomes in Management Studies -- Introduction -- Emotional Intelligence -- Method -- Approach to Data Collection and Analysis -- Data Analysis -- Factors Initiating Emotional Processes -- Courage -- Honesty -- Processes in Terms of Format, Independence of Emotional Abilities, Mechanism, and Content -- Format.
Independence of Emotional Processes -- Mechanisms -- Contents -- Work and Health-Related Outcomes of Emotional Processes -- Discussion -- Theoretical Contributions -- Practical Implications -- Limitations and Future Research -- Conclusion -- Notes -- References -- Chapter 6 A Riddle, Wrapped in a Mystery, Inside an Enigma … or Just Multidimensional? Testing the Multidimensional Structu... -- Introduction -- Boredom as a Multidimensional Construct -- Boredom as a Superordinate Construct -- Boredom as a Multivariate Construct -- Boredom as a Unidimensional Construct -- Model Comparisons -- Multidimensional State Boredom Scale Length -- Item Response Theory -- Study 1 -- Overview -- Participants and Procedure -- Measures -- Multidimensional State Boredom Scale -- Results -- Assumption of Local Independence -- GRM Analyses -- Disengagement -- Low Arousal -- High Arousal -- Inattention -- Time Perception -- Summary -- Study 2 -- Overview -- Statistical Methodology -- Participants and Procedure -- Measures -- Depression -- Neuroticism -- ADHD -- Patience -- Results -- Superordinate Models -- Parallel Model -- Tau-Equivalent Model -- Congeneric Model -- Multivariate Structural Model -- Depression and Boredom Dimensions -- Neuroticism and Boredom Dimensions -- ADHD and Boredom Dimensions -- Patience and Boredom Dimensions -- Unidimensional Parallel Model -- Summary -- General Discussion -- Contributions -- Limitations and Future Research -- Conclusion -- References -- Section II: Contextualization Developments in Studying Emotion in Organizations -- Chapter 7 Family Firm Longevity and Resource Management: Financial and Social-Emotional Wealth Rationalities -- Introduction -- Frame of Reference -- Method -- Operational Method -- MoDo: 1873-1991 -- MoDo 1917-1949 -- MoDo 1949-1971 -- MoDo 1973-1990 -- MoDo in the Industrial Context -- Issue Analyses.
The Investment in the Husum Pulp Mill in 1917 -- The Buildup of Systematic R& -- D Activities in Organic Chemicals -- The Start of the Paper Machine in Husum in 1972 -- The Third Block Strategy in 1978 -- Five Guiding Values -- Autocratic Leadership -- Family Ownership of the Firm -- Emphasis on R& -- D -- An Entrepreneurial Management Perspective -- Emphasis on Economies of Scale -- Discussion -- Conclusions -- Notes -- References -- Appendix - The Data on MODO -- Chapter 8 A Dynamic Model of Entrepreneurial Identification and Dis-Identification: An Emotions Perspective -- Introduction -- Defining Entrepreneurial Identity -- Dynamic Model of Entrepreneurial Dis/Identification -- Starting Assumptions -- Overview of the Model -- Entrepreneur's Context Characteristics -- Push and Pull Motivation to Become an Entrepreneur -- Mindset, Perception of an Entrepreneurial Role, and Entrepreneurial Identity -- Contextual Embeddedness and Purposeful Crafting of Entrepreneurial Identity -- Emotion and the Enactment of an Entrepreneurial Identity -- Discussion -- Theoretical Implications -- Practical Implications -- Future Research Directions -- Concluding Remark -- References -- Chapter 9 Self-Referential Emotion Regulatory Model of Work Design -- Introduction -- Self-Referential Emotional Regulation Model -- AET, Neuroscience, and Work Design -- Self-Referential Goals: Motivational Approaches to Work Design -- Cognitive-Emotional Interactions: Affective Events and the Cognitive Appraisal Theory -- Emotion Regulation: Emotions as "Energizing" and "Exhausting" -- Discussion -- Conclusion -- References -- Chapter 10 The Current State of the Stream One Ability Model (SOAM) of Emotional Intelligence (EI) and the Future of EI -- Introduction -- History of Emotional Intelligence -- The Models and Classifications of EI -- Mixed Models of EI.
EI and the Three Streams -- Recent Literature in the SOAM of EI -- SOAM Test Instruments -- Recent Studies Utilizing the MSCEIT -- Criticisms of the MSCEIT -- Alternative Tests of the SOAM -- Emotion Recognition -- Situational Judgment Tests (SJTs) -- Recommendations for the Future of SOAM EI -- References -- Section III: Novel Areas of Empirical Investigation of Emotion in Organizations -- Chapter 11 Exploring the Relationship between Perceptions of Organizational Emotional Intelligence and Turnover Intentions ... -- Introduction -- Organizational Emotional Intelligence (OEI) -- Job Satisfaction -- Affective Commitment -- Intention to Leave -- Theoretical Development of the Model -- OEI, Employee Attitudes, and Organizational Performance -- Employee Attitudes and Withdrawal Intentions -- Methodology -- Sample -- Data Collection -- Research Instrument -- Structural Equation Modeling: Partial Least Squares Approach -- Results -- Data Analysis -- Descriptive Statistics -- Construct Correlations -- Hierarchical Regressions -- Evaluation of the Measurement Model -- Indicator Reliability -- Construct Reliability -- Construct Validity -- Convergent Validity -- Discriminant Validity -- Evaluation of the Structural Model -- Explanatory Power of the Structural Model -R² Effect Size -- Path Coefficient Estimation -- Analysis of Alternative Models - Testing Mediators -- Common Method Variance (CMV) -- Discussion -- Practical Implications -- Self-Awareness -- Emotional Resilience -- Motivation -- Interpersonal Sensitivity -- Influence -- Intuitiveness -- Conscientiousness -- Limitations of the Research -- Recommendations for Future Research -- Conclusion -- List of Abbreviations -- Notes -- References -- Appendix -- Chapter 12 Using Expertise as a Firewall: Exploring Emotion Work of Novices and Experts -- Introduction.
Display Rules, Emotion Work, and Expertise.
Record Nr. UNINA-9910824828603321
Bingley, [England] : , : Emerald Group Publishing Limited, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Research on emotion in organizations . Volume 4 Emotions, ethics and decision-making [[electronic resource] /] / edited by Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy
Research on emotion in organizations . Volume 4 Emotions, ethics and decision-making [[electronic resource] /] / edited by Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy
Edizione [1st ed.]
Pubbl/distr/stampa London, : Emerald/JAI, 2008
Descrizione fisica 1 online resource (365 p.)
Disciplina 158.7
Altri autori (Persone) ZerbeW. J
HärtelCharmine E. J. <1959->
AshkanasyNeal M. <1945->
Collana Research on emotion in organizations
Soggetto topico Psychology, Industrial
Personnel management - Moral and ethical aspects
Soggetto genere / forma Electronic books.
ISBN 1-280-77082-1
9786613681591
1-84663-941-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front cover; Research on Emotion in Organizations; Copyright page; Contents; About the editors; List of contributors; Overview: emotions, ethics, and decision-making; The 2006 ''Emonet'' conference; The theme of this volume; The chapters; Conclusion; References; Appendix. conference reviewers; Chapter 1. Affective events theory: a strategic perspective; Introduction; The central role of affect in strategic decision making; A model of affect in strategic management; Antecedents of affect in organizational settings; Consequences of affective events for cognition and behavior
Cognitive processes in strategic managementThe impact of affect on strategic decision-making; Conclusions and implications; Note; References; Chpater 2. A matter of feelingquest The role of intuition in entrepreneurial decision-making and behavior; Introduction; Recognition-primed decision-making; The somatic marker hypothesis; Cognitive-experiential self-theory; Intuition and affect in decision-making; Intuition and entrepreneurship; Future Directions; Acknowledgment; References
Chapter 3. The effect of emotional intelligence and cognitive intelligence on the solutions generated to ill-structured problemsIntroduction; Method; Results; Discussion; References; Appendix A. Scott's Problem and Directions; Appendix B. Carol's Problem and Decision; Appendix C. Resolving Power Anchors; Appendix C. (Continued); Chapter 4. The role of emotions in driving workplace pro-environmental behaviors; Introduction; Pro-environmental behavior; Affect, mood, and emotion; Emotion and motivation; Emotion and communication; Organizational pro-environmental climate; Issue ownership
Implications and future research directionsConclusion; Acknowledgments; References; Chapter 5. Feelings about ethical decisions: the emotions of moral residue; Introduction; Theoretical framework and research propositions; Concluding comments; Notes; References; Chapter 6. When executives get angry: the importance of anger and its triggers to ethical awareness and sensitivity; Introduction; Background; Methods; Results; Discussion; Conclusion; Notes; References; Chapter 7. Role of affect and interactional justice in moral leadership; Introduction; Theoretical background
A model of affect and interactional justice in moral leadershipModel development; Conclusion; Acknowledgments; References; Chapter 8. On not blowing the whistle: quiescent silence as an emotion episode; Introduction; Methodology; Accounts of quiescent silence; Discussion; Conclusion; References; Chapter 9. Leadership negligence and malpractice: emotional toxicity at SkyWaves Aerospace international; Introduction; Consultant as organizational anthropologist; Emotional unintelligence at SkyWaves aerospace; Development of the internal toxin detector; The manager as toxin handler
A narrative of dysfunction
Record Nr. UNINA-9910454808903321
London, : Emerald/JAI, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Research on emotion in organizations . Volume 4 Emotions, ethics and decision-making / / edited by Wilfred J. Zerbe, Charmine E.J. Hartel and Neal M. Ashkanasy
Research on emotion in organizations . Volume 4 Emotions, ethics and decision-making / / edited by Wilfred J. Zerbe, Charmine E.J. Hartel and Neal M. Ashkanasy
Edizione [1st ed.]
Pubbl/distr/stampa London, : Emerald/JAI, 2008
Descrizione fisica 1 online resource (365 p.)
Disciplina 158.7
Altri autori (Persone) ZerbeW. J
HartelCharmine E. J. <1959->
AshkanasyNeal M. <1945->
Collana Research on emotion in organizations
Soggetto topico Psychology, Industrial
Personnel management - Moral and ethical aspects
ISBN 1-280-77082-1
9786613681591
1-84663-941-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Affective events theory : a strategic perspective / Claire E. Ashton-James, Neal M. Ashkanasy -- Feelings about ethical decisions : the emotions of moral residue / Wilfred J. Zerbe -- When executives get angry : the importance of anger and its triggers to ethical awareness and sensitivity / Amy E. Mickel, Hakan Ozcelik -- Role of affect and interactional justice in moral leadership / Charmine E.J. Härtel, Deshani B. Ganegoda -- On not blowing the whistle : quiescent silence as an emotion episode / John Blenkinsopp, Marissa S. Edwards -- Leadership negligence and malpractice : emotional toxicity at SkyWaves Aerospace international / Alan Goldman -- The role of emotional intelligence in integrity and ethics perceptions / Jessica Mesmer-Magnus, Chockalingam Viswesvaran, Jacob Joseph, Satish P. Deshpande -- Societal norms and contextual emotional labor / Jawad Syed -- A re-examination of the attribution-emotion-behavior framework in the context of unethical behavior / Paul Harvey, Mark J. Martinko, Nancy Borkowski -- The effects of empathy on judgments of sexual harassment complaints / Roni Reiter-Palmon, Richard L. Wiener, Gregory Ashley, Ryan J. Winter, Ronda M. Smith, Erin M. Richter, Amy Voss-Humke -- Practical wisdom and emotional capability as antecedents of organizational accountability in revolutionary change processes / Rodolphe Durand, Quy Huy -- A matter of feeling? The role of intuition in entrepreneurial decision-making and behavior / Eugene Sadler-Smith, Gerard P. Hodgkinson, Marta Sinclair -- The effect of emotional intelligence and cognitive intelligence on the solutions generated to ill-structured problems / Anne E. Herman, Lisa L. Scherer -- The role of emotions in driving workplace pro-environmental behaviors / Sally Russell, Andrew Griffiths -- Overview : emotions, ethics, and decision-making / Wilfred J. Zerbe, Charmine E.J. Härtel, Neal M. Ashkanasy.
Record Nr. UNINA-9910822678303321
London, : Emerald/JAI, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui