Better patient feedback, better healthcare [[electronic resource] /] / Taher Mahmud

• Autore: Mahmud Taher
• Pubblicazione: Keswick, Cumbria, UK., : M&K Pub. Press, c2012
• Descrizione fisica: 1 online resource (113 p.)
• Disciplina: 610.737069
• Soggetto topico: Communication in medicine; Physician and patient
• Soggetto genere / forma: Electronic books.
• Note generali: Includes index.
• Nota di contenuto: Cover; Prelims; Contents; About the author; Introduction; Chapter 1 Fundamentals of Patient Feedback; Chapter 2 A Blueprint for Substantial Change; Chapter 3 The Role of Governing Organisations; Chapter 4 The Psychology of Better Communication; Chapter 5 Healing the Healthcare System; Chapter 6 Understanding Patient-centred Care; Chapter 7 Achieving Patient Involvement; Chapter 8 Dealing with Negative Patient Feedback; Chapter 9 Measuring Progress; Index
• Sommario/riassunto: Until recently, patient feedback has not had a very high profile in clinical practice. There has been no tradition of systematically gathering and tracking patient feedback over time - let alone using the findings to continually review and improve services. Why is it so vital to gather patient feedback? The fact is that involving patients leads to better treatment adherence and more effective healthcare; and better healthcare means increased health benefits for patients and reduced expenditure for national health systems. This landmark publication explores ideas related to patient feedback and
• Titolo autorizzato: Better patient feedback, better healthcare
• ISBN: 1-283-60942-8; 9786613921871; 1-907830-24-3
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910462104003321
• Lo trovi qui: Univ. Federico II