Microsoft Dynamics CRM 4 for dummies [[electronic resource] /] / Joel Scott, David Lee
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| Autore: |
Scott Joel
|
| Titolo: |
Microsoft Dynamics CRM 4 for dummies [[electronic resource] /] / Joel Scott, David Lee
|
| Pubblicazione: | Indianapolis, IN, : Wiley, 2008 |
| Edizione: | 1st ed. |
| Descrizione fisica: | 1 online resource (434 p.) |
| Disciplina: | 658.8120285536 |
| Soggetto topico: | Customer relations - Data processing |
| Relationship marketing | |
| Soggetto genere / forma: | Electronic books. |
| Note generali: | Includes index. |
| Nota di contenuto: | Microsoft Dynamics CRM 4 for Dummies; About the Authors; Authors' Acknowledgments; Contents at a Glance; Table of Contents; Introduction; Part I: Microsoft CRM Basics; Part II: Setting Things Up; Part III: Managing Sales; Part IV: Making the Most of Marketing; Part V: Taking Care of Your Customers; Part VI: The Part of Tens; Index |
| Sommario/riassunto: | Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft's CRM solution in a jiffy. Whether you're considering a CRM system for the first time or |
| Titolo autorizzato: | Microsoft Dynamics CRM 4 for dummies |
| ISBN: | 0-470-39753-5 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910454074603321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
--For dummies.