Business information systems : technology, development and management for the e-business / / Paul Bocij, Simon Hickie, Andrew Greasley

• Autore: Bocij Paul
• Pubblicazione: Harlow, England : , : Pearson Education, Limited, , [2015]; ©2015
• Edizione: Fifth edition.
• Descrizione fisica: 1 online resource (704 pages) : color illustrations, tables
• Disciplina: 658.4038011
• Soggetto topico: Business information services; Business - Computer network resources; Electronic commerce
• Persona (resp. second.): GreasleyAndrew; HickieSimon
• Note generali: Bibliographic Level Mode of Issuance: Monograph
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Cover -- Title -- Copyright -- Contents in detail -- Preface -- Guided tour -- Plan of the book -- About the authors -- Authors' acknowledgements -- Publisher's acknowledgements -- Part 1 INTRODUCTION TO BUSINESS INFORMATION SYSTEMS -- 1 Basic concepts - understanding information -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Data and information -- Creating information -- Qualities of information -- Case study 1.1: Technology sponsors a complementary form of capitalism -- knowledge and wisdom -- The business environment -- managerial decision making -- Case study 1.2: Dealing with the data deluge -- Focus on... knowledge management -- Summary -- Exercises -- References -- Further reading -- Web links -- 2 Basic concepts: an introduction to business information systems -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Introduction to systems -- different types of systems -- Business information systems -- Resources that support BIS -- Categories of business information system -- E-business systems -- Enterprise systems -- BIS and strategic advantage -- Case study 2.1: PayPal eyes in-store retail customers -- Mini case study: Capital One develops information leadership -- Case study 2.2: Corporate IT falling short of potential -- Summary -- Exercises -- References -- Further reading -- Web links -- 3 Hardware and software -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Components of a computer system -- Major categories of computers -- Case study 3.1: Mainframes are thriving in a cloud world -- Types of microcomputers -- Input devices -- Mini case study: Optical mark recognition -- Output devices -- Focus on... printers -- Storage devices -- Processors -- Case study 3.2: Hertz reaps virtualisation rewards. ; Focus on managing technological change -- Categories of software -- Document production software -- Case study 3.3: Business life - rise of the paperless meeting -- Graphics packages -- Spreadsheets -- management applications of productivity software -- multimedia software -- Software for using the internet -- Case study 3.4: Cloud is silver lining for German Bank Fidor -- Focus on software distribution models -- Summary -- Exercises -- References -- Further reading -- Web links -- 4 Databases and business intelligence -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Databases -- Business intelligence -- Data warehouses -- Mini case study: How to get rid of 'devil customers' -- Case study 4.1: Big data put under the spotlight as never before -- Data mining -- Case study 4.2: Making business intelligence work -- Business analytics -- Mini case study: Traders' tools turn tables on dodgy deals -- Case study 4.3: After 160 years, the value of maps is starting to be appreciated -- Mini case study: Using GIS to identify road traffic accident locations -- Summary -- Exercises -- References -- Further reading -- Web links -- 5 Networks, telecommunications and the Internet -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Computer networks -- Network components -- Network types -- The Internet -- Case study 5.1: Death of a matchmaker -- Focus on... how the Internet works - Internet standards -- Focus on... mobile or wireless access devices -- Case study 5.2: Americans turning off TV and on to digital devices -- Focus on... EDI -- Focus on... Voice over IP (VoIP) -- Case study 5.3: Asian mobile chat apps challenge western dominance -- Summary -- Exercises -- References -- Further reading -- Web links -- 6 Enterprise and functional BIS -- Links to other chapters -- Learning outcomes. ; Management issues -- Introduction -- enterprise systems -- Case study 6.1: ERP: a convincing case must be made before investment -- Case study 6.2: Managing the supply chain -- Mini case study: The supply chains that could bind unsuspecting managers -- Operations information systems -- Case study 6.3: Retail applications of TPS by Sainsbury's -- Management information systems -- Departmental applications -- Summary -- Exercises -- References -- Further reading -- Web links -- Part 2 BUSINESS INFORMATION SYSTEMS DEVELOPMENT -- 7 An introduction to acquiring and developing BIS -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- How and why are information systems acquired? -- Software acquisition and the systems development lifecycle -- Bespoke development -- Case study 7.1: Lloyds Bank Insurance Services applies RAD -- Case study 7.2: Use of waterfall v. agile methods at Mellon Financial -- Purchase of an off-the-shelf package -- User-developed applications -- Case study 7.3: Lascelles Fine Foods -- Summary -- Exercises -- References -- Further reading -- Web links -- 8 Initiating systems development -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Reasons for project initiation -- The feasibility study -- Risk management -- Case study 8.1: Recession reveals the dark side of advanced IT -- Acquisition choices and methods -- Focus on... techniques for comparing systems -- Mini case study: Feature checklist for comparing three different groupwave products -- Case study 8.2: Sedgemoor District Council -- Summary -- Exercises -- References -- Further reading -- Web links -- 9 BIS project management -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Case study 9.1: Putting an all-inclusive price tag on successful IT. ; The project management process -- Mini case study: The key to ... project planning -- Case study 9.2: Project management: lessons can be learned from successful delivery -- Steps in project management -- Focus on A project management methodology: PRINCE2 -- A project management tool: network analysis -- Summary -- Exercises -- References -- Further reading -- Web links -- 10 Systems analysis -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Identifying the requirements -- Focus on requirements determination in a lean or agile environment -- documenting the findings -- Case study 10.1: IFD drawing - a student records system -- Focus on... soft systems methodology -- Systems analysis - an evaluation -- Software tools for systems analysis -- Case study 10.2: ABC case study -- Summary -- Exercises -- References -- Further reading -- Web links -- 11 Systems design -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Aims of system design -- Case study 11.1: Beaverbrooks the Jewellers -- Constraints on system design -- The relationship between analysis and design -- Elements of design -- System or outline design -- Case study 11.2: Systems management: driving innovation should be the main objective -- Detailed design (module design) -- Focus on... relational database design and normalisation -- Design of input and output -- User interface design -- Focus on web site design for B2C e-commerce -- Input design -- Output design -- Designing interfaces between systems -- Defining the structure of program modules -- Security design -- Design tools: case (computer-aided software engineering) tools -- Error handling and exceptions -- Help and documentation -- Focus on... object-oriented design (OOD) -- Summary -- Exercises -- References -- Further reading -- Web links. ; 12 System build, implementation and maintenance: change management -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- System build and implementation -- Mini case study: Jim Goodnight: crunching the numbers -- Maintenance -- Change management -- Case study 12.1: Business-process management (BPM) -- Case study 12.2: Play pick-and-mix to innovate with SOA -- Summary -- Exercises -- References -- Further reading -- Web links -- Part 3 BUSINESS INFORMATION SYSTEMS MANAGEMENT -- 13 Information systems strategy -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- The strategic context -- Introduction to BIS strategy -- Case study 13.1: Which cloud model will prevail? -- Tools for strategic analysis and definition -- IS and business strategy integration -- Focus on... IS/IT and SMEs -- Case study 13.2: Next generation of clients forces pace of IT change -- Summary -- Exercises -- References -- Further reading -- Web links -- 14 Information systems management -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- Information systems investment appraisal -- Determining investment levels for information systems in an organisation -- Locating the information systems management function -- Outsourcing -- Mini case study: Customers admit blame for outsourcing failures -- Case study 14.1: Outsourcing: beware false economies -- Beyond strategic information systems - the importance of IS capability -- Focus on... IT infrastructure .exibility -- Pulling it together: IT governance and COBIT -- Case study 14.2: IT trends shape future corporate strategies -- Summary -- Exercises -- References -- Further reading -- Web links -- 15 Managing information security -- Links to other chapters -- Learning outcomes -- Management issues -- Introduction -- The need for controls. ; Mini case study: Complacent staff weak link in combating cyber criminals.
• Sommario/riassunto: In order to run a successful business, today's manager needs to combine business skills with an understanding of information systems and the opportunities and benefits that they bring to an organisation. Starting from basic concepts, this book provides a comprehensive and accessible guide to: Understanding the technology of business information systems; Choosing the right information system for an organisation; Developing and managing an efficient business information system; Employing information systems strategically to achieve organisational goals.
• Titolo autorizzato: Business information systems
• ISBN: 0-273-73646-9
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910151650503321
• Lo trovi qui: Univ. Federico II
• Serie: Always learning.