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Mistreatment in the workplace [[electronic resource] ] : prevention and resolutions for managers and organizations / / Julie B. Olson-Buchanan and Wendy R. Boswell



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Autore: Olson-Buchanan Julie Visualizza persona
Titolo: Mistreatment in the workplace [[electronic resource] ] : prevention and resolutions for managers and organizations / / Julie B. Olson-Buchanan and Wendy R. Boswell Visualizza cluster
Pubblicazione: Chichester, U.K. ; ; Malden, MA, : Wiley-Blackwell, 2009
Descrizione fisica: 1 online resource (222 p.)
Disciplina: 658.3/15
658.315
658.38
Soggetto topico: Work environment
Industrial relations
Dispute resolution (Law)
Soggetto genere / forma: Electronic books.
Altri autori: BoswellWendy Robyn  
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: ""Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations""; ""Table of Contents""; ""Dedication""; ""Series Editor�s Preface""; ""Preface""; ""Chapter 1: Introduction""; ""Chapter 2: Concluding Mistreatment""; ""Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues""; ""Chapter 4: Preventing Mistreatment through Workplace Practices""; ""Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems""; ""Chapter 6: Dispute Resolution System Options""
""Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems""""Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution Systems""; ""Chapter 9: Repairing or Addressing the Disputants� Relationship""; ""Chapter 10: Mistreatment Prevention and Resolution � The Big Picture""; ""Notes""; ""Further Reading and References""; ""Author Index""; ""Subject Index""
Sommario/riassunto: Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics. Enables you to identify best practices for resolving mistreatment occurrences,
Titolo autorizzato: Mistreatment in the workplace  Visualizza cluster
ISBN: 1-282-13941-X
9786612139413
1-4443-1081-X
1-4443-1080-1
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910146144903321
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