Switchpoints [[electronic resource] ] : culture change on the fast track for business success / / Judy Johnson ... [et al.]

• Pubblicazione: Hoboken, N.J., : John Wiley & Sons, c2008
• Descrizione fisica: 1 online resource (290 p.)
• Disciplina: 385.065/71
• Soggetto topico: Railroads - Canada - History
• Altri autori: JohnsonJudy <1971->
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references (p. 241) and index.
• Nota di contenuto: SwitchPoints: Culture Change on the Fast Track For Business Success; Contents; List of Illustrations; Foreword; Preface; Acknowledgments; Introduction: A Broken Culture; Part I: BUILDING ONE OF NORTH AMERICA'S TOP RAILROADS; Part II: CLARIFYING THE VISION; Part III: CHOOSING THE RIGHT SWITCHPOINTS; Part IV: SELECTING THE TOOLS FOR CHANGE; Part V: ALIGNING THE SWITCHES; Part VI:ASSESSING SWITCHPOINTS' IMPACT; Part VII: SPIKING THE SWITCHES; Part VIII: LEARNING FROM OUR JOURNEY; Notes; About the Authors; About the Companies; Index
• Sommario/riassunto: SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years-becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.
• Titolo autorizzato: Switchpoints
• ISBN: 0-470-44943-8; 1-119-19804-6; 1-281-83698-2; 9786611836986; 0-470-40730-1
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910144096603321
• Lo trovi qui: Univ. Federico II