Communication skills [[electronic resource] ] : stepladders to success for the professional / / Richard Ellis
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| Autore: |
Ellis Richard
|
| Titolo: |
Communication skills [[electronic resource] ] : stepladders to success for the professional / / Richard Ellis
|
| Pubblicazione: | Bristol, UK. ; ; Chicago, Ill., : Intellect Books, : University of Chicago Press, 2009 |
| Edizione: | 2nd ed. |
| Descrizione fisica: | 1 online resource (210 p.) |
| Disciplina: | 658.45 |
| Soggetto topico: | Communication in management |
| Interpersonal communication | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references. |
| Nota di contenuto: | Front Cover; Preliminary Pages; Contents; Acknowledgements; 1 Introduction to New Edition; 2 Skills Development; 3 Interpersonal Skills; 4 Before You Start Communicating: Your Audience; 5 Listening and Interviewing; 6 Being Interviewed; 7 That Favourite - The Telephone; 8 Assertiveness, Styles of Communication and Managing Conflict; 9 Negotiation; 10 Communication in Groups; 11 Communicating In and Out of the Chair; 12 Communicating on your Feet: Presenting Yourself to Others; 13 Communication via the Keyboard: The Ingredients of Effective Writing; 14 The Process of Writing |
| 15 Specific Types of Writing16 Creativity in your Communication; 17 Keeping up the Progress; General Reading on Communications; Back Cover | |
| Sommario/riassunto: | Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but a |
| Titolo autorizzato: | Communication skills |
| ISBN: | 1-84150-298-7 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910813706903321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |