Airline maintenance resource management : improving communication / / J.C. Taylor and T.D. Christensen

• Autore: Taylor James C (James Chapman), <1937->
• Pubblicazione: Warrendale, Pa. (400 Commonwealth Dr., Wallendale PA USA) : , : Society of Automotive Engineers, , 1998; [Piscataqay, New Jersey] : , : IEEE Xplore, , [1998]
• Edizione: 1st ed.
• Descrizione fisica: 1 PDF (xv, 201 pages) : illustrations, digital file
• Disciplina: 387.7/3340423
• Soggetto topico: Transport planes - Maintenance and repair - Quality control; Aeronautics - Safety measures; Airlines - Management; Business communication
• Altri autori: ChristensenT. D (Tom D.)
• Note generali: "SAE order no. R-192"--T.p. verso.
• Nota di bibliografia: Includes bibliographical references.
• Nota di contenuto: 1. What Do We Mean When We Say "Communication"? -- 2. Must AMTs Be Skilled Communicators? -- 3. Communication Mistakes in Maintenance Costs Lives -- 4. A Short History of Communication and Human Factors Management in Aviation Maintenance -- 5. Professionalism Now Includes More Communication -- 6. The Quality of Communication Determines the Quality of Decision Making -- 7. Up Your Professionalism -- 8. Mechanics Cannot Thrive on the Written Word Alone -- 9. MRM Is Multiparty Cooperation, Open Communication, and Error Reduction -- 10. Early Successes with Open Communication -- 11. AMT-Oriented Communication Training Comes of Age -- 12. Recommendation Number One: Change Your Mind.
• Sommario/riassunto: This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers.
• Titolo autorizzato: Airline maintenance resource management
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910438314903321
• Lo trovi qui: Univ. Federico II
• Serie: Society of Automotive Engineers. Electronic publications.