The contract scorecard : successful outsourcing by design / / by Sara Cullen
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| Autore: |
Cullen Sara
|
| Titolo: |
The contract scorecard : successful outsourcing by design / / by Sara Cullen
|
| Pubblicazione: | Burlington, VT, : Ashgate Pub. Co., : Gower, 2009 |
| Edizione: | 1st ed. |
| Descrizione fisica: | 1 online resource (267 p.) |
| Disciplina: | 658.4 |
| 658.4/058 | |
| 658.4058 | |
| Soggetto topico: | Contracting out |
| Contracting out - Evaluation | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification - The Service Level Agreement (SLA); 7 The Financial Specification - The Financial Schedule; 8 The Relationship Specification - The Governance Charter; 9 The Strategic Specification - Unique Contract Schedules; 10 Conclusion; References; Index; About the Author |
| Sommario/riassunto: | An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment. |
| Titolo autorizzato: | The contract scorecard |
| ISBN: | 1-315-61500-2 |
| 1-317-03733-2 | |
| 1-317-03732-4 | |
| 1-282-05408-2 | |
| 9786612054082 | |
| 0-7546-8171-8 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910815855403321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |