The pragmatics of sensitive activities in institutional discourse / / edited by Maj-Britt Mosegaard Hansen, University of Manchester ; Rosina Márquez Reiter, University of Surrey

• Pubblicazione: Amsterdam ; ; Philadelphia : , : John Benjamins Publishing Company, , [2018]; ©2018
• Descrizione fisica: 1 online resource (202 pages)
• Disciplina: 401/.45
• Soggetto topico: Oral communication; Interpersonal relations; Interpersonal communication
• Persona (resp. second.): Mosegaard HansenMaj-Britt; Márquez-ReiterRosina
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Introduction / Maj-Britt Mosegaard Hansen and Rosina Márquez Reiter -- Requests and counters in Russian traffic police officer-citizen encounters: face and identity implications / Rosina Márquez Reiter, Kristina Ganchenko and Anna Charalambidou -- Negotiating with the boss: an inter- and cross-cultural perspective on problematic talk / Lars Fant and Annika Denke -- Evading and resisting answering: an analysis of Mexican Spanish news interviews / Ariel Vázquez Carranza -- Apologies made at the Leveson inquiry: triggers and responses / James Murphy -- When questioners count on the recipients' lack of knowledge: a recurring "question" "answer" format in guided tours / Anna Claudia Ticca and Véronique Traverso -- When routine calls for information become interpersonally sensitive / Sara Orthaber and Rosina Márquez Reiter -- Patterns of thanking in the closing section of UK service calls: marking conversational macro-structure vs managing interpersonal relations / Maj-Britt Mosegaard Hansen.
• Titolo autorizzato: The pragmatics of sensitive activities in institutional discourse
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910796778403321
• Lo trovi qui: Univ. Federico II
• Serie: Benjamins current topics. . 1874-0081 ; ; Volume 96.