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Consumer ADR in Europe / / Christopher J.S. Hodges, Iris Benöhr, Naomi Creutzfeldt-Banda



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Autore: Hodges Christopher J. S. Visualizza persona
Titolo: Consumer ADR in Europe / / Christopher J.S. Hodges, Iris Benöhr, Naomi Creutzfeldt-Banda Visualizza cluster
Pubblicazione: Oxford ; ; Portland, Oregon : , : Hart Publishing, , 2012
Edizione: 1st ed.
Descrizione fisica: 1 online resource (517 p.)
Disciplina: 347.4
Soggetto topico: Consumer protection - Law and legislation - Europe
Dispute resolution (Law) - Europe
Persona (resp. second.): BenöhrIris
Creutzfeldt-BandaNaomi
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references.
Nota di contenuto: Introduction -- Consumer ADR at EU level -- Consumer ADR in selected member states -- Findings -- Appendices.
Sommario/riassunto: "This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and m diateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes. Use of the techniques of mediation, conciliation and adjudication are noted. It also covers EU measures on consumer ADR, and 2011 proposals for legislation on ADR and ODR. Data on volumes, cost and duration of ADR schemes are compared, both between different systems and with courts. The authors' findings underpin EU and national developments, and outline options for future policy. Findings and proposals are included for the functions, scope, performance, essential requirements, architecture and operation of ADR systems. The relationships between ADR, courts and regulators are discussed, and need for reforms are noted. This is a ground-breaking work that will have a major impact on European legal systems."--Bloomsbury Publishing.
Altri titoli varianti: Consumer Alternative Dispute Resolution in Europe
Titolo autorizzato: Consumer ADR in Europe  Visualizza cluster
ISBN: 1-84731-942-4
1-4725-6600-9
1-283-65778-3
1-84731-941-6
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910785721303321
Lo trovi qui: Univ. Federico II
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Serie: Civil justice systems.