Service science [[electronic resource] ] : design for scaling and transformation / / Cheng Hsu
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| Autore: |
Hsu Cheng <1951->
|
| Titolo: |
Service science [[electronic resource] ] : design for scaling and transformation / / Cheng Hsu
|
| Pubblicazione: | Singapore ; ; Hackensack, NJ, : World Scientific, c2009 |
| Descrizione fisica: | 1 online resource (317 p.) |
| Disciplina: | 658.4/038011 |
| Soggetto topico: | Multidisciplinary design optimization |
| Engineering services marketing | |
| Service industries - Design | |
| System design - Information resources | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references (p. 287-296) and index. |
| Nota di contenuto: | Preface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions |
| Chapter 7. Instrumentation of the Environment: A Design for Connecting Cyberspace with Physical Infrastructure for Intelligent Network FlowsChapter 8. Collaboration of Independent Massively Distributed Information Resources: A Market Paradigm; Chapter 9. Service-Led Revolution: Empowerment of the Person and Collaboration of the Society; References; Index | |
| Sommario/riassunto: | Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does "a connected world" mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig |
| Titolo autorizzato: | Service science |
| ISBN: | 1-282-44252-X |
| 9786612442520 | |
| 981-283-677-2 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910780811303321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |