Trust and communication : findings and implications of trust research / / editor, Bernd Blöbaum

• Pubblicazione: Cham, Switzerland : , : Springer, , [2021]; ©2021
• Descrizione fisica: 1 online resource (290 pages)
• Disciplina: 302.2
• Soggetto topico: Communication
• Persona (resp. second.): BlöbaumBernd
• Nota di contenuto: Intro -- Preface -- Contents -- Part I: Trust and Communication Under Digital Conditions as a Field of Research -- Some Thoughts on the Nature of Trust: Concept, Models and Theory -- 1 Introduction -- 2 Trust: Concept and Function -- 3 Trust: Model(s) -- 4 Trust: A Theory? -- 5 Implications -- References -- Methodological and Practical Challenges of Interdisciplinary Trust Research -- 1 Introduction -- 2 Quantitative Measurement of Trust: Advantages and Challenges -- 2.1 Psychometric Measurement -- 2.1.1 Characteristics of the Trustor -- 2.1.2 Trust in People (as Role Holders) -- 2.1.3 Trust in (the Context of) Technology -- 2.1.4 Measurement of Trust as an Implicit Attitude -- 2.2 Measurement of Trust as Behavior -- 2.3 Measurement of Trust as Depicted in Journalistic News Coverage -- 3 Qualitative Measures of Trust -- 3.1 Applications of Qualitative Methods -- 3.2 Data Collection -- 3.3 Data Analysis -- 4 Mixed Methods in Trust Research -- 5 Modeling Trust: Simulations and Agent-Based Modeling -- 6 Measurement of Trust: Recommendations for Future Research -- References -- Part II: Trust Research in the Field of Media -- Perceptions of Trustworthiness and Risk: How Transparency Can Influence Trust in Journalism -- 1 Introduction -- 2 Elements Constituting and Factors Influencing Trust -- 2.1 Modeling the Relationship Between Trust and Risk as a Process -- 2.2 Transparency as a Strategy Influencing the Formation of Trust -- 2.3 Trustor Characteristics as a Factor Influencing the Formation of Trust -- 3 Empirical Evidence -- 3.1 Methods -- 3.2 Transparency Strategies -- 3.3 The Perception of Transparency and Its Connection with Trust -- 4 Conclusion -- References -- Why Trusting Whom? Motivated Reasoning and Trust in the Process of Information Evaluation -- 1 Introduction. ; 2 Different Notions of Trust and Their Application to the Social Media Context -- 3 Evaluating Information on Social Media -- 4 Processes of Trust and Distrust in Information Evaluation -- 5 Outcomes of Goal-Oriented Information Evaluation and the Role of (Dis)trust -- 6 Implications for the Spread of Misinformation on Social Media -- 6.1 Implications of a Process Perspective on Trust and Distrust -- 6.2 Implications of a Motivated Reasoning Perspective on Trust and Distrust -- 7 Conclusion and Future Perspectives -- References -- Trust in Media Technology -- 1 Introduction -- 2 Reflections on Trust in Technology -- 2.1 Mechanisms of Trust in Technology -- 2.2 Theoretical Approaches to Trust in Technology -- 2.3 Outcomes of Trust in Technology -- 3 Model of Trust in Media Technology -- 4 Implications for Future Research and Conclusion -- References -- Data-Based Strategic Communication as a Mediator of Trust: Recipients´ Perception of an NPO´s Automated Posts -- 1 Introduction -- 2 Data-based Strategic Communication -- 2.1 Social Bots -- 2.2 Chat Bots -- 2.3 Bots for Automated Text Generation -- 3 Effects of Automated Communication on Trustworthiness -- 4 Method -- 4.1 Stimuli -- 4.2 Measures -- 4.3 Manipulation Check and Sample -- 5 Results -- 6 Discussion and Implications -- References -- Part III: Trust Research in the Field of Economy -- Trust Me: I Am a Recruiter-An Investigation of Antecedents and Consequences of Initial Trust in Online Recruitment -- 1 Introduction -- 2 Theoretical Background -- 2.1 Initial Trust and Trustworthiness Perception -- 2.2 Initial Trust Formation in Online Recruitment Via Professional SNS -- 3 Hypothesis Development -- 4 Methods -- 4.1 Material -- 4.2 Sample and Participants -- 4.3 Operationalization of Constructs -- 5 Results -- 5.1 Descriptives -- 5.2 Hypotheses -- 6 Discussion -- 7 Practical Implications. ; 8 Limitations and Future Research -- 9 Conclusion -- Appendix A: Scenarios According to Toulmin (1958) -- Appendix B -- References -- The Role of Trust for Citizens´ Adoption of Public E-Services -- 1 Introduction -- 2 Digitalisation of the Public Sector From the Citizens´ Perspective -- 2.1 Public E-Services and Their Uptake by Citizens -- 2.2 Risks and Trust in the Context of Public E-Service Use -- 3 Method -- 3.1 Structured Literature Review -- 3.2 Interviews -- 4 Findings -- 4.1 Results from the Structured Literature Review -- 4.2 Interview Results -- 4.3 Model of Citizens´ Trust in the Context of E-Government Use -- 5 Discussion -- 5.1 Implications for Practice -- 5.2 Implications for Research -- 6 Conclusion -- References -- Trust and Leadership: Implications of Digitization -- 1 Introduction -- 2 Digitization of the Leadership Context -- 3 Digitization of Leadership Communication -- 4 Digitization of Leadership Functions -- References -- Part IV: Trust Research in the Field of Science -- Trust in Science and Scientists: Implications for (Higher) Education -- 1 Introduction -- 2 Epistemic Trust, Scientific Literacy, and Science Education -- 2.1 Between Trusting and Knowing -- 2.2 Source Trustworthiness -- 2.3 Language Style and Trustworthiness Judgments -- 2.4 Cues from the Practices of Scientific Communities -- 3 Being Intellectually Humble in a Community of Knowledge -- 4 Discursive Practices About Science and Epistemic Trust -- 4.1 Explanation -- 4.2 Argumentation -- 5 Implications for Science Education and Higher Education -- References -- When Play Store Knows How to Deal with Your Kid: Trust in Digital Counselling -- 1 Introduction -- 2 Why Counselling for Parents? -- 2.1 Trust in Professional Counselling -- 2.2 Easy Accessibility -- 3 A Closer Look at Digital Counselling -- 3.1 Trust in Digital Counselling. ; 3.1.1 Confidentiality and Data Security -- 3.1.2 The Quality of the Information Provided -- 4 Parenting Apps: the Status Quo as a Test Case for Digital Counselling -- 4.1 Description of Parenting Apps: Structure and Content -- 4.1.1 Content -- Child Development -- Diet and Health -- Parenting -- Further/Other Counselling Programs -- Services -- 4.1.2 Counselling Components -- 4.1.3 Costs -- 4.2 Criteria for Trust Judgments -- 4.2.1 Evidence-Based Effectiveness -- 4.2.2 Editors´ Expertise -- 4.2.3 Indication of Scientific Sources -- 5 Conclusions -- References -- Part V: Trust Research in the Field of Sports -- Team Trust in Sport Teams: Methodological Implications to Advance this Field -- 1 Trust in Sport -- 2 Teams in Sport -- 3 Methodological Implications for Research on Team Trust in Sports -- 4 Practical Implications -- 5 Conclusions -- References -- Risk and Trust in Self-Tracking via Fitness Apps -- 1 Self-Tracking and Fitness Apps -- 1.1 The Practice of Self-Tracking -- 1.2 Self-Tracking Via Digital Media -- 1.3 Digital Self-Tracking in the Health Context -- 1.4 Self-Tracking in the Lifestyle Context -- 2 Self-Tracking via Fitness Apps -- 2.1 Fitness App Devices -- 3 Risks and Benefits of Self-Tracking via Fitness Apps -- 3.1 Benefits of Self-Tracking via Fitness Apps -- 3.2 Risks of Self-Tracking via Fitness Apps -- 4 Trust in Fitness App Usage -- 4.1 Propensity to Trust -- 4.2 Institution-Based Trust -- 4.3 Trusting Beliefs in a Specific Technology -- 5 Application of the Model to Fitness App Usage -- 6 Conclusion -- References -- Trust Within the Coach-Athlete Relationship Through Digital Communication -- 1 The Coach-Athlete Relationship -- 2 Defining Trust Within the Context of the Coach-Athlete Relationship -- 3 The Role of (Digital) Communication Within the Coach-Athlete Relationship. ; 4 The Development of Trust Through and in Digital Technologies -- 4.1 Distinction Between Trust in and Trust Through Technology -- 4.2 Technology in the Mediator Role and Trust Antecedents -- 4.3 Technology in the Trustee Role and Trust Antecedents -- 5 Defining a Comprehensive Model of Trust Within the Coach-Athlete Relationship Through Digital Interactions -- 6 Theoretical and Empirical Evidence for the Proposed Model -- 6.1 Perception of Trust Antecedents -- 6.2 Applicability of the Trust in Technology Model -- 6.3 Trust Transfer Effects Within the Coach-Athlete Relationship When Using Digital Communication -- 7 Conclusion -- References.
• Titolo autorizzato: Trust and communication
• ISBN: 3-030-72945-1
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910488704203321
• Lo trovi qui: Univ. Federico II