FT Guide to Business Training

• Autore: Bird Tom
• Pubblicazione: , : Pearson Education UK, , 2013; ©2013
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (297 pages)
• Altri autori: CassellJeremy
• Nota di contenuto: Cover -- Contents -- Acknowledgements -- About the authors -- Introduction -- Part 1 Training: adapt or die ... -- 1 Your environment and your role -- What is the environment? -- What is your role now? -- Training versus capability -- Summary -- 2 Is training the right answer? -- A blueprint for extinction -- Development options -- A recommended training process -- Summary -- Part 2 Needs analysis -- 3 Three priorities when approaching needs analysis -- 'Satisficing' -- What are your priorities in needs analysis? -- Priority 1: focus on being a performance expert -- Priority 2: be a slave to the business outcomes required -- Priority 3: identify and address the barriers to change -- Summary -- 4 What should be included in a needs analysis? -- Business outcomes, success measures and learning outcomes -- Practical research -- Risk analysis and assessment -- Scope -- Training and the Pareto principle -- Summary -- 5 Carrying out practical research -- Researching the right things -- Quantitative and qualitative research -- Ground rules for effective research -- Research methods -- Summary -- Part 3 Design and practical application -- 6 The context for design -- The three success factors -- The impact of your preferences -- Summary -- 7 Foundations for success in designing training -- It's all about linking to business performance improvements -- A successful structure is clear and effective -- Creating awareness, responsibility and motivation in participants -- Recognise that people learn differently -- Managing the emotional state of the audience -- Adopt an attitude of continuous improvement -- And finally, before we forget ... -- Summary -- 8 The role of learning styles -- How people learn -- Honey and Mumford learning styles -- Learning styles 'infect' us as trainers -- How should you use learning preferences in your design? -- Summary. ; 9 How to structure your training -- How to structure your training to maximise engagement -- Maintaining engagement for the duration of the training -- Using themes and signposts -- Structuring a session to retain audience attention -- How to motivate your audience -- Summary -- 10 Training methods -- The importance of variety -- Making the right choice of methodology -- Overview of methods -- Working with exercises -- Other creative methods -- Summary -- 11 What to do in the first hour -- Getting participant attention -- Acknowledging and managing the 'state' of the participants -- Establishing motivation -- 'Setting out your stall': signposting, objectives and ground rules -- How to handle introductions -- Icebreakers -- And finally... -- Summary -- 12 Planning for audience engagement -- Focus on attention span -- Practical design steps to maintain audience interest -- Summary -- 13 How to encourage participants to take action -- Issues preventing the application of learning -- What to do to gain commitment to action -- Summary -- Part 4 The trainer as performer -- 14 The foundations of influencing -- The C3 Model of Influencing™ -- Confidence -- Credibility -- Connection -- Summary -- 15 The learning environment -- What do we mean by the learning environment? -- Arrangements for seating -- How to operate in a room that is not great -- An example of good practice -- Summary -- 16 Questions are the answer -- Engaging the audience through questions -- How to answer questions from the group -- The 4A model for handling questions -- Options for handling different types of questions -- Summary -- 17 Let us tell you a story... -- The power of stories -- What do we mean by a story? -- Summary -- 18 Improvisation and utilisation -- How to use what is happening in the room to everyone's advantage -- Four steps to improvising well -- Utilisation. ; The importance of humour and fun in business training -- Summary -- 19 Dealing effectively with training challenges -- Key principles -- Dealing with diversity -- Ideas about how best to deal with specific challenges -- Summary -- Part 5 Embedding, learning transfer and evaluation -- 20 Influencing the conditions so that learning transfer happens -- What is embedding? -- What is learning transfer? -- We are not doing a great job at the moment -- The four key factors that enhance learning transfer -- Good practice -- Summary -- 21 How to evaluate training effectively -- The Kirkpatrick evaluation model -- The Kirkpatrick model in more detail -- The mechanisms used for evaluation -- Summary -- Summary -- And finally ... a story -- Index.
• Sommario/riassunto: 'This book is excellent. It stands head and shoulders above anything else I have read. If you want to be a better trainer and improve the impact you make, then I urge you to read this book today.' Neil Mullarkey, writer, actor, comedian and business trainer 'I recommend that you buy this book if you are in the business of learning and development as you will learn the core fundamentals of what it takes to be a great business trainer.' Gillian Secrett, CEO of The Møller Centre, Churchill College, University of Cambridge 'It's all here and it makes complete sense. Look no further if you want to improve the impact of your business training. Packed with punchy, practical how tos. Even if you implement only a fraction of the book you'll significantly improve the effectiveness of your training.' Peter Honey, occupational psychologist, management trainer, conference speaker and co-creator of Learning Styles The Financial Times Guide to Business Training shows you how to develop, design and deliver outstanding business training. Written by two of the UK's leading business trainers and based on extensive research into what the best trainers say and do, this book: · Is a single reference for anyone involved in business training whether you are newly qualified or experienced, a freelance trainer or already embedded in learning and development departments · Provides a comprehensive resource of ideas, tools and approaches · Will help you improve the quality of all aspects of your training needs, including analysis, planning and delivery · Reveals the secrets of outstanding business training so that you can improve your reputation and results · Answers commonly asked questions · Offers support on your training journey via; www.ftguidetobusinesstraining.com &nbsp.
• Titolo autorizzato: FT Guide to Business Training
• ISBN: 1-292-00381-2
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910153369203321
• Lo trovi qui: Univ. Federico II