Digitalization in Companies : From Theoretical Approaches to Practical

• Autore: Barton Thomas
• Pubblicazione: Wiesbaden : , : Springer Fachmedien Wiesbaden GmbH, , 2024; ©2024
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (0 pages)
• Disciplina: 658.05
• Altri autori: MüllerChristian SeelChristian
• Nota di contenuto: Intro -- Preface -- Contents -- About the Contributors -- Part I: Introduction -- 1: Digitalization: An Introduction -- References -- Part II: Influence on Work and Value Creation -- 2: The Future of Work -- 2.1 Introduction -- 2.2 Digitalization -- 2.2.1 Occupations in Transition -- 2.2.2 Corporate Organizations in Transition -- 2.3 New Forms of Employment -- 2.4 Trade Unions and Participation -- 2.5 Science Fiction and the Future of Work -- 2.6 Outlook -- References -- 3: New Forms of Value Creation in the Digital Age -- 3.1 Introduction and Case Studies -- 3.2 Technology-Driven Value Creation -- 3.2.1 Importance of Technology -- 3.2.2 Data and Information as Drivers of Digital Value Creation for Business Models -- 3.2.3 Interaction of Digital and Real Value Creation -- 3.3 Selected Forms of Digital Value Creation -- 3.3.1 Data-Driven Algorithms as the Basis for Business Decisions -- 3.3.2 Artificial Intelligence and Robotics as the Drivers of Full Automation -- 3.3.3 Digitisation of Processes as a Consequence of Digital Value Creation -- 3.4 Digital Value Creation Using the Example of eHealth -- 3.5 Summary and Outlook -- References -- Part III: Business Models in Transition -- 4: New Business Models Based on Smart Transport Container and Data-Based Services -- 4.1 Introduction: Transformation of Logistics Driven by the Internet of Things, Data, and Services -- 4.2 Challenges of Today's Load Carrier Management Within the Automotive Supply Chain -- 4.3 From the Transformation of the Product to a New Business Model -- 4.4 Modularity: With Modular Load Carrier to Reuse and Scalability -- 4.5 Digitalization: From Smart Load Carrier to Transparent Processes -- 4.6 Service System: From Data Integration to a Service Platform -- 4.7 Transformation of the Business Model by Setup of a Partner Network. ; 4.8 Conclusion: Sustainable Market Change by the Internet of Load Carrier -- References -- 5: Benefits and Framework Conditions for Information-Driven Business Models Concerning the Internet of Things -- 5.1 The Internet of Things as a Technological Driver of the Digital Transformation -- 5.2 New IoT Use Cases Derive Value from Insights -- 5.3 Decision Agility and Uniqueness Determine Value Creation -- 5.4 Framework Conditions for Information-Driven Business Models -- 5.5 Conclusion -- References -- 6: Matching Between Innovative Business Model Patterns and IT Impact Areas -- 6.1 Digital Transformation -- 6.2 Business Model Innovation and the Pattern-Based Construction of Business Models -- 6.3 IT Impact Areas for Digital Transformation with Disruptive Character -- 6.3.1 Networking and Data Processing Technologies -- 6.3.2 Digital Data -- 6.3.3 Innovative Applications -- 6.3.4 Digital Customer Access -- 6.4 Matching IT and Business Model DNA -- 6.4.1 Business Model DNA -- 6.4.2 Matching Process -- 6.4.3 Allocation of DNAs to IT Impact Areas -- 6.4.4 Exemplary Matching Between IT Impact Areas and Business Model Patterns -- 6.4.4.1 Chatbots -- 6.4.4.2 Blockchain -- 6.4.4.3 3D Printing -- 6.5 Conclusion -- References -- Part IV: New Approaches in Process and Project Management -- 7: Process Digitalization Through Robotic Process Automation -- 7.1 Basics of Process Digitalization -- 7.2 Architecture and Application Scenarios of Robotic Process Automation -- 7.3 Selection of Standard Software for RPA -- 7.3.1 Procedure -- 7.3.2 Selection Criteria -- 7.4 Application Examples -- 7.4.1 Example 1: Proactive Fault Management during Thunderstorms -- 7.4.2 Example 2: Activity Allocation for Technical Services -- 7.4.3 Example 3: Handling of Returns -- 7.5 Summary and Outlook -- References. ; 8: Output Management in the Insurance Industry: Transformation Towards a Future-Oriented Omnichannel Architecture -- 8.1 Motivation: Output Management as the Key to Successful Customer Communication -- 8.1.1 Analysis of a Heterogeneous System Landscape -- 8.1.1.1 Strengths -- 8.1.1.2 Weaknesses -- 8.1.1.3 Opportunities -- 8.1.1.4 Threats -- 8.1.2 Identification of Specific Needs -- 8.1.2.1 Sustainability -- 8.1.2.2 Editorial Process -- 8.1.2.3 Process Support -- 8.1.2.4 Format and Presentation -- 8.1.2.5 Shipping Channels -- 8.1.3 Balance Between Self-Development and External Development -- 8.1.3.1 Example for Clarification -- 8.2 Planning of the Pilot Application -- 8.2.1 Product Selection Factors -- 8.2.2 Search for a Suitable Technical Implementation Candidate -- 8.3 Project Phase -- 8.3.1 Methodology: Scrum and Waterfall Form One Unit -- 8.3.1.1 Scrum Model -- 8.3.1.2 Waterfall Model -- 8.3.2 Ruby on Rails and Open Formats as Technical Guard Rails -- 8.3.2.1 Example -- 8.4 Trends and Success Factors for Further Transformation -- 8.4.1 XML and XSL Form the Basis for Web-Oriented and Flexible Document Output -- 8.4.2 AFP and PDF, Two Competing Approaches -- 8.4.3 Output Channels of the Future: Omnichannel Communication -- 8.4.3.1 Example -- 8.4.4 Automation of Processes: From Output to Input -- 8.4.5 White-Labeling as Support for Flexible Distribution Channels -- 8.4.6 Good Style Is More Than Just Spelling -- 8.4.6.1 Example -- 8.4.7 Simplification in Case Processing Through Intelligent Rules and a Stronger Document Orientation -- 8.4.8 From the Idea to the Production-Ready Document: Editorial Processes Optimized -- 8.4.9 Documents Become Colourful: Also in Paper -- 8.5 Outlook -- References -- 9: Vision and Maturity Model for Digitized Project Management -- 9.1 Digitalisation in Project Management. ; 9.1.1 Introduction -- 9.1.2 Research Methodology and Structure -- 9.2 Maturity Models in Project Management -- 9.2.1 Aim and Purpose of Maturity Models -- 9.2.2 Common Maturity Models -- 9.2.3 Structure of Maturity Models -- 9.3 Vision of Digitalised Project Management -- 9.3.1 State of the Art -- 9.3.2 Digitalized Project Management -- 9.4 Maturity Model for Digitalized Project Management M2DIP -- 9.5 Implications of the Maturity Model in the Company -- 9.6 Summary and Outlook -- References -- Part V: Innovation in Product Development and Production -- 10: Systems Thinking in the Product Development Process 4.0 -- 10.1 Chosen Approach to Systems Thinking -- 10.2 Focus and Evolution of This Chapter -- 10.3 Definition of the Product Development Process 4.0 (PDP 4.0) -- 10.4 Using Systems Thinking to Define and Establish a PDP 4.0 -- 10.4.1 The PDP 4.0 Matrix and Its Matrix Fields -- 10.4.2 Using Systems Thinking to Find the Right Matrix Field -- 10.4.3 Product Development Process vs. PDP 4.0 -- 10.4.4 Using Systems Thinking to Shift to Another (PDP 4.0) Matrix Field -- 10.4.5 Business Strategy vs. Digitisation Strategy -- 10.4.6 Using Systems Thinking to Define a Digitisation Strategy -- 10.4.7 Top-Down vs. Bottom-Up Agile Change -- 10.4.8 Using Systems Thinking to Introduce Agility in Development -- 10.5 Applying Sample Questions from Systems Thinking -- References -- 11: Manufacturing Execution Systems and Industry 4.0 -- 11.1 Manufacturing Execution Systems -- 11.1.1 ME Systems and Standards -- 11.1.2 ME Systems and Industry 4.0 -- 11.2 SAP®-ME/MII (Manufacturing Execution/Manufacturing Integration and Intelligence) -- 11.2.1 Architecture of SAP®-ME/MII and the Industry 4.0 Landscape -- 11.2.2 Essential Objects in SAP®-ME/MII -- 11.3 Sample Processes in the SAP University Alliance Industry 4.0 Landscape. ; 11.3.1 Standard Processes of the University Alliance Case Study -- 11.3.2 Further Process Examples in ME -- 11.4 Outlook -- References -- Part VI: Analysis and Optimisation of Customer Interaction -- 12: Analysis of Travel Blogs Or: What Can We Learn About Traveller Behaviour From Travelogues? -- 12.1 Introduction -- 12.2 Travel Blogs -- 12.3 Modern Technologies for Data Storage and Analysis -- 12.4 Analysis of Travel Blogs -- 12.5 New Zealand As a Destination -- 12.5.1 Example Travel Blog -- 12.5.2 Destinations, Travel Distance, Map -- 12.6 Evaluation of Travel Reports From New Zealand -- 12.6.1 Results -- 12.6.1.1 Year, Development Over Time -- 12.6.1.2 Season -- 12.6.1.3 Posts by Blogger Language -- 12.6.2 Distribution of Bloggers -- 12.6.2.1 Explanations on the Distribution of Bloggers on the Island -- 12.6.2.2 National Parks and Location Tourism -- 12.7 Summary -- 12.8 Update and Outlook -- References -- 13: Optimization of Customer Interaction in Online Wine Trade Using the Example of the VICAMPO iOS App -- 13.1 The VICAMPO App -- 13.2 RESTful API in the Mobile Environment -- 13.2.1 JSON Instead of XML -- 13.2.2 HTTPS Instead of HTTP -- 13.2.3 Servers Do Most of the Work -- 13.2.4 Versioning Is Clearly More Important -- 13.3 User Interface and Design -- 13.4 Performance Optimization -- 13.5 Development Under iOS -- 13.6 Push Notifications -- 13.7 Status and Further Steps -- References -- Part VII: Opportunities and Risks in Implementation -- 14: Implementing the Digital Transformation: Digital Leadership Principles and Tools -- 14.1 Introduction -- 14.2 Essence of the Digital Transformation -- 14.2.1 Concept and Development -- 14.2.2 Effects of the Digital Transformation -- 14.3 Leadership Principles for Enterprise-Wide Digitalisation -- 14.3.1 Digital Leadership -- 14.3.2 Digital Governance. ; 14.3.3 Recommendations for Action for Enterprise-Wide Digitisation.
• Titolo autorizzato: Digitalization in Companies
• ISBN: 3-658-39094-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910865293603321
• Lo trovi qui: Univ. Federico II