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Autore: |
Kuhlmann Daniel
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Titolo: |
Governing IT outsourcing relationships : the roles of contract, control and relational norms / / Daniel Kuhlmann
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Pubblicazione: | Hamburg, : Diplomica Verlag, 2012 |
Edizione: | 1st ed. |
Descrizione fisica: | 1 online resource (133 p.) |
Disciplina: | 004.068 |
004.068/4 | |
Soggetto topico: | Information technology - Contracting out |
Information resources management | |
Electronic data processing departments - Contracting out | |
Note generali: | Cover title. |
Nota di bibliografia: | Includes bibliographical references. |
Nota di contenuto: | Governing IT Outsourcing Relationships: The roles of contract, control, and relational norms; Table of Contents; List of Figures; List of Tables; List of Abbreviations; List of Keywords; Abstract; 1 Introduction; 1.1 Motivation and Objectives; 1.2 Structure of the study; 2 Theoretical Foundations; 2.1 IS Outsourcing; 2.2 IS Outsourcing Relationships; 2.2.1 IS Outsourcing Relationships as Inter-Organizational Exchanges; 2.2.2 Underlying Challenges of IS Outsourcing Relationships; 2.2.3 IS Outsourcing Relationship Governance Modes; 2.3 Control; 2.4 IS Outsourcing Success |
3 Research Model and Propositions3.1 Research Approach; 3.2 Research Model; 3.2.1 Research Questions, Objectives, and Approaches; 3.2.2 Towards an IS Outsourcing Relationship Framework; 3.2.3 Description of the Research Model; 3.2.4 Summary of Propositions; 4 Case Study; 4.1 Methodology; 4.2 Setting; 4.3 Results; 4.4 Analysis; 5 Discussion; 5.1 Interpretation of Findings and Implications for Theory and Practice; 5.2 Limitations; 5.3 Further Research; 6 Conclusion; Appendix A - Case Study Protocol; References; Autorenprofil | |
Sommario/riassunto: | Hauptbeschreibung The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes that jointl |
Titolo autorizzato: | Governing IT outsourcing relationships ![]() |
ISBN: | 3-8428-2953-1 |
Formato: | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Tedesco |
Record Nr.: | 9910820040003321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |