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Service science [[electronic resource] ] : design for scaling and transformation / / Cheng Hsu



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Autore: Hsu Cheng <1951-> Visualizza persona
Titolo: Service science [[electronic resource] ] : design for scaling and transformation / / Cheng Hsu Visualizza cluster
Pubblicazione: Singapore ; ; Hackensack, NJ, : World Scientific, c2009
Descrizione fisica: 1 online resource (317 p.)
Disciplina: 658.4/038011
Soggetto topico: Multidisciplinary design optimization
Engineering services marketing
Service industries - Design
System design - Information resources
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references (p. 287-296) and index.
Nota di contenuto: Preface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions
Chapter 7. Instrumentation of the Environment: A Design for Connecting Cyberspace with Physical Infrastructure for Intelligent Network FlowsChapter 8. Collaboration of Independent Massively Distributed Information Resources: A Market Paradigm; Chapter 9. Service-Led Revolution: Empowerment of the Person and Collaboration of the Society; References; Index
Sommario/riassunto: Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does "a connected world" mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig
Titolo autorizzato: Service science  Visualizza cluster
ISBN: 1-282-44252-X
9786612442520
981-283-677-2
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910780811303321
Lo trovi qui: Univ. Federico II
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