Information systems today : managing in the digital world / / Joseph Valacich, Christoph Schneider ; contributions by Ramesh Behl

• Autore: Valacich Joseph S. <1959->
• Pubblicazione: Boston, [Massachusetts] : , : Pearson, , 2014; ©2014
• Edizione: Sixth edition, international edition.
• Descrizione fisica: 1 online resource (570 pages) : color illustrations, photographs
• Disciplina: 658.4038011
• Soggetto topico: Information technology; Information storage and retrieval systems - Business
• Persona (resp. second.): SchneiderChristoph <1976->; BehlRamesh
• Nota di bibliografia: Includes bibliographical references and indexes.
• Nota di contenuto: Cover -- About the Authors -- Brief Contents -- Contents -- Preface -- Chapter 1: Managing in the Digital World -- Managing in the Digital World: Apple -- Information Systems Today -- The Rise of the Information Age -- Brief Case: Technology at Starbucks -- Five IT Megatrends in the Information Age -- Who's Going Mobile: The Evolution of Post-PC Devices -- Evolution of Globalization -- Key Factors Enabling Globalization -- The Rise of Information Systems Outsourcing -- Opportunities of Operating in the Digital World -- Challenges of Operating in the Digital World -- Information Systems Defined -- Key Players: Wipro and Infosys - The Global Outsourcing Leaders -- Data: The Root and Purpose of Information Systems -- Hardware, Software, and Telecommunications Networks: The Components of Information Systems -- People: The Builders, Managers, and Users of Information Systems -- Organizations: The Context of Information Systems -- The Dual Nature of Information Systems -- Case in Point: An Information System Gone Awry: Leap Year Glitch Stops Government Cloud Computing Services (or Doesn't?) -- Case in Point: An Information System That Works: FedEx -- Information Systems for Competitive Advantage -- When Things Go Wrong Failure: The Path to Success? -- Why Information Systems Matter -- IS Ethics -- Coming Attractions: The Future of Cloud-Based Communications -- Information Privacy -- Intellectual Property -- Ethical Dilemma: The Human Cost of the Newest Gadgets -- The Need for a Code of Ethical Conduct -- The Digital Divide -- Industry Analysis: Business Career Outlook -- Key Points Review -- Key Terms -- Review Questions -- Self-Study Questions -- Problems and Exercises -- Application Exercises -- Team Work Exercise -- Answers to the Self-Study Questions -- Case 1: Bridging the Digital Divide -- Case 2: Enabling Global Payments at PayPal. ; Chapter 2: Gaining Competitive Advantage Through Information Systems -- Managing in the Digital World: The Business of Merging "Groups" and "Coupons -- Enabling Organizational Strategy through Information Systems -- Organizational Decision-Making Levels -- Organizational Functional Areas -- Information Systems for Automating: Doing Things Faster -- Information Systems for Organizational Learning: Doing Things Better -- Information Systems for Supporting Strategy: Doing Things Smarter -- Sources of Competitive Advantage -- Brief Case: For Sale By Owner: Your Company's Name.com -- Identifying Where to Compete: Analyzing Competitive Forces -- Identifying How to Compete: Analyzing the Value Chain -- The Role of Information Systems in Value Chain Analysis -- The Technology/Strategy Fit -- Assessing Value for the IS Infrastructure -- Putting It All Together: Developing a Successful Business Model -- Changing Mind-Sets About Information Systems -- International Business Strategies in the Digital World -- Home-Replication Strategy -- When Things Go Wrong: The Pains of Miscalculating Groupon -- Global Business Strategy -- Multidomestic Business Strategy -- Transnational Business Strategy -- Who's Going Mobile: Mobile Operating Systems -- Valuing Innovations -- The Need for Constant IS Innovation -- Successful Innovation Is Difficult -- Organizational Requirements for Innovation -- Coming Attractions: Google's Project Glass: A Pair of Glasses -- Predicting the Next New Thing -- The Innovator's Dilemma -- Key Players: The Global Elite -- Freeconomics: Why Free Products Are the Future of the Digital World -- How Freeconomics Works -- The Freeconomics Value Proposition -- Ethical Dilemma: Underground Gaming Economy -- Applying Freeconomics in the Digital World -- Industry Analysis: Banking Industry -- Key Points Review -- Key Terms -- Review Questions. ; Self-Study Questions -- Problems and Exercises -- Application Exercises -- Team Work Exercise -- Answers to the Self-Study Questions -- Case 1: LinkedIn -- Case 2: Netflix -- Chapter 3: Managing the Information Systems Infrastructure and Services -- Managing in the Digital World: "I Googled You -- The IS Infrastructure -- Who's Going Mobile: The Cloud Phone -- Applications and Databases Supporting Business Processes -- Ethical Dilemma: Putting People's Lives Online -- IS Infrastructure Components -- Hardware -- System Software -- Coming Attractions: Optical WLAN -- Storage -- Networking -- Data Centers -- Brief Case: Earthquake-Proofing a Data Center -- Issues Associated with Managing the IS Infrastructure -- Rapid Obsolescence and Shorter IT Cycles -- Big Data and Rapidly Increasing Storage Needs -- Demand Fluctuations -- Increasing Energy Needs -- When Things Go Wrong: Dirty Data Centers -- Cloud Computing -- What is Cloud Computing? -- Managing the Cloud -- Advanced Cloud Applications -- Key Players: Giants of the Infrastructure -- Green Computing -- Industry Analysis: Movie Industry -- Key Points Review -- Key Terms -- Review Questions -- Self-Study Questions -- Problems and Exercises -- Application Exercises -- Team Work Exercise -- Answers to the Self-Study Questions -- Case 1: FarmVille, CastleVille, Etc.: The Infrastructure Behind Social Games -- Case 2: Broadband Service on Airplanes: Wi-Fi in the Sky -- Chapter 4: Enabling Business-to-Consumer Electronic Commerce -- Managing in the Digital World: Taobao and the World of e-Commerce -- Electronic Commerce Defined -- Internet and World Wide Web Capabilities -- EC Business Strategies -- Brief Case: Catchafire - Fueling "Volunteer-to-Charity" e-Commerce -- Business-to-Consumer e-Commerce and Internet Marketing -- Stages of B2C EC -- Ethical Dilemma: The Ethics of Reputation Management. ; e-Tailing: Selling Goods and Services in the Digital World -- EC Web Sites: Attracting and Retaining Online Customers -- Internet Marketing -- Key Players: Behind the Online Storefront: How e-Commerce Giants Help Small Businesses Flourish -- When Things Go Wrong: Rigging Search Results -- Mobile Commerce, Consumer-to-Consumer EC, and Consumer-to-Business EC -- Coming Attractions: Smart Phones of the Future -- C2C EC -- C2B EC -- Managing Finances and Navigating Legal Issues in EC -- Who's Going Mobile: Mobile Payments -- e-Banking -- Securing Payments in the Digital World -- Legal Issues in EC -- e-Government -- Industry Analysis: Retailing -- Key Points Review -- Key Terms -- Review Questions -- Self-Study Questions -- Problems and Exercises -- Application Exercises -- Team Work Exercise -- Answers to the Self-Study Questions -- Case 1: Global Picture Sharing: Flickr -- Case 2: YouTube -- Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media -- Managing in the Digital World: Facebook.com -- The Need for Communication and Collaboration -- Virtual Teams -- The Evolving Web -- Evolving Web Capabilities -- Evolving Social Interaction -- Evolving Collaboration through Collective Intelligence -- The Evolving Workspace -- Brief Case: Crowdsourcing a Constitution -- Future Web Capabilities -- Enterprise 2.0 -- Traditional Collaboration Tools -- Groupware -- Videoconferencing -- Intranets and Employee Portals -- Social Media and the Enterprise -- Enhancing Communication Using Social Media -- Enhancing Cooperation with Social Media -- Coming Attractions: Bio-Storing Files in Bacteria -- Enhancing Collaboration with Social Media -- Key Players: You, the Content Creator -- Who's Going Mobile: Mobile Social Media -- Enhancing Connection with Social Media -- Ethical Dilemma: "Zucking" Up the Universe. ; Managing the Enterprise 2.0 Strategy -- Organizational Issues -- When Things Go Wrong: Social Media Meltdown at Nestle -- Pitfalls of Web 2.0 Marketing -- Industry Analysis: Online Travel -- Key Points Review -- Key Terms -- Review Questions -- Self-Study Questions -- Problems and Exercises -- Application Exercises -- Team Work Exercise -- Answers to the Self-Study Questions -- Case 1: Digg.com: The Rise and Fall of a Social Media Giant -- Case 2: Wikipedia: Who is Editing? -- Chapter 6: Enhancing Business Intelligence Using Information Systems -- Managing in the Digital World: Fbi and Cia- Gathering Intelligence Using Social Media -- Business Intelligence -- Why Organizations Need Business Intelligence -- Databases: Providing Inputs into Business Intelligence Applications -- When Things Go Wrong: Twitter Fever-Where Good Conscience Meets Bad Intelligence -- Coming Attractions: The Internet of Things -- Business Intelligence Components -- Information and Knowledge Discovery -- Business Analytics to Support Decision Making -- Brief Case: Princess D, Yoda, and Quality Assurance through Call Recording -- Ethical Dilemma: Are You Being Tracked? -- Information Visualization -- Key Players: SAS, MicroStrategy, and Other Business Intelligence Leaders -- Who's Going Mobile: OpenStreetMap -- Industry Analysis: Health Care -- Key Points Review -- Key Terms -- Review Questions -- Self-Study Questions -- Problems and Exercises -- Application Exercises -- Team Work Exercise -- Answers to the Self-Study Questions -- Case 1: The Netflix Prize -- Case 2: Are We There Yet? - Online Map Services -- Chapter 7: Enhancing Business Processes Using Enterprise Information Systems -- Managing in the Digital World: Amazon.com -- Core Business Processes and Organizational Value Chains -- Core Business Processes -- Organizational Activities Along the Value Chain. ; Brief Case: Crowdsourcing Cinema at Amazon Studios.
• Sommario/riassunto: For undergraduate Introduction to Management Information Systems courses. Bring current, real-world IS concepts into your classroom. One of the greatest challenges in teaching IS courses is keeping pace with what's happening in the real-world. Information Systems Today shows students how information technology and systems are continuing to expand within all aspects of today's organizations and society.
• Titolo autorizzato: Information systems today
• ISBN: 1-292-00001-5
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910151593003321
• Lo trovi qui: Univ. Federico II